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Fitness Center Manager Resume Samples
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0-5 years of experience
Managed, planned, organized and directed fitness programs and policies for management of $8.9M facility and accountability of $500K of fitness equipment. Supervised, trained and evaluated 20 fitness staff members for compliance with Air Force Headquarters policies and procedures. Planned, coordinated, and maintained all programming and marketing for all fitness/wellness programs.
- Managed 149 pieces of fitness equipment valued at $500K ensuring 98% equipment in-commission rate.
- Developed aerobics, fitness equipment maintenance and sports officials performance work contract valued at $106K
- Scheduled 20 staff members, developed educational personnel plans, and personal training certification supporting 850K base customers.
- Implemented individual fitness/exercise programs (including personal training sessions) and advanced exercise program/personal training sessions for staff members saving $15K in operational funds.
- Trained new employees and provided ongoing training, both structured and one-on-one, for all fitness staff members in subjects of Fitness, Wellness, and Military Training.
0-5 years of experience
Managed operations of a 16,000 sq. ft. fitness/pool facility, which included: $250,000 budget, 10-20 employees, facilty maintenance, customer service, programming, marketing and sales.
- Reduced operating costs by 16% increasing services through analysis of operations and needs.
- Proposed, negotiated and completed $35,000 fitness room up-grade.
- Initiated computerized database enhancing ability to measure outcomes of operations and programs.
0-5 years of experience
Created work schedules and supervised part-time staff; schedules, facilitates and supervised all resident activities.
- Ordered supplies to ensure facility and equipment operations were efficient.
- Ensured Fitness Attendants maintained overall cleanliness, appearance, and operations of facility and provided residents guidance on health and fitness goals.
- Ensured Fitness Attendants greeted residents and directed to desired classes, verified resident’s or guest’s identity upon entry in order to maintain safety of residents and facility.
- Ensured Fitness Attendants performed basic maintenance on weight & cardio equipment, tanning beds, racquetball court, aerobics room, sauna, and steam rooms.
- Developed, presented, and received approval of fitness equipment proposal; awarded with budget of 30K to purchase state of the art equipment for facility.
- Developed, presented, and received approval of new security system consisting of security cameras, door scan, desk scan, and individual barcode scanners for over 500 residents.
- Increased resident participation rate of Fitness Center by 25% during off season.
0-5 years of experience
Managed a six-acre indoor and outdoor sports facility overseeing all operations including sales, advertising, and cash flow.
- Supervised, trained, and directed six employees.
- Increased fitness center income by over fifty percent.
- Served a multitude of customers on a daily basis both in person and over the phone making sales and providing information about various products and programs.
- Created and implemented new employee procedures that have successfully decreased cash flow inaccuracies and improved sales.
- Successfully restructured employee job duties and scheduling to increase efficiency and productivity.
- Designed and implemented multiple marketing campaigns for the fitness center and a variety of other programs offered by the sports zone.
- Achieved personal growth in time management, effective communication, and professional maturity.
6-10 years of experience
Supervised the architectural design, vendor management, equipment purchase, computer system set-up and hiring of staff for the start-up Fitness Center in Tempe, AZ.
- Responsible for the operation of the Fitness Center, membership sales, membership, marketing, promotion and retention.
- Created and implemented an innovative approach of marketing the Fitness Center and its programs resulting in increased membership and customer traffic.
- Responsible for planning and managing site recreational leagues.
- Developed and presented health and fitness lectures ensuring and increasing the value of the Fitness Center and its staff to the site.
- Responsible for the performance and development of staff.
0-5 years of experience
Managed group fitness instructors and schedule, including teaching two of my own classes
- Coordinated and led the quarterly weight loss program
- Authored and distributed the monthly newsletter, as well as all marketing for services and events
- Ensured that the fitness center was clean, presentable, and that members’ needs were met
0-5 years of experience
Managed membership program lifecycle
- Supervised/trained/mentored fitness center employees
- Recruited potential members and advocated membership retention
- Initiated marketing initiatives and fitness center branding
- Increased membership enrollment and retention by 60%
- Maintained compliance with all center policies and regulations
0-5 years of experience
Developed & coordinated fitness & wellness programs (weight training, nutritional and cardiovascular) for gym members and company employees.
- Assisted in providing Semi-Stress Testing, Fitness Assessments and Complimentary Training sessions to all Chase Fitness Center members.
- Responded to and resolved customer complaints, questions and suggestions related to Chase Fitness Center.
- Developed implemented, evaluated Fitness programs and services.
- Maintained daily cleaning duties on assigned fitness equipment in facility.
- Instructed group fitness classes weekly.
0-5 years of experience
- Promoted from Fitness Center Attendant to Fitness Center Manager within 3 months
- Managed attendance records and created schedules
- Provided training and ensured certifications were obtained and renewed as required
- Collaborated with managers to create employee improvement plans and reprimand employees when necessary
0-5 years of experience
- Supervised and evaluated 25-50 fitness center workers
- Conducted daily procedures of three fitness centers
- Supported and handled problems that occurred during hours of operation
- Promoted from fitness center worker to fitness center manager after two years
0-5 years of experience
- Promoted awareness and education for clients to improve health & achieve fitness and wellness goals
- Professional instructor for aquatics department in child & adult swimming courses, lifeguard instruction courses (including cpr and first aid courses) & swimming techniques course
- Monitored fitness & pool operations in the facility
- Assisted patrons with exercise equipment and guided them with demonstration on proper use, technique and safety
- Provided quality customer service & a safe, enjoyable environment for patrons to recreate
0-5 years of experience
Fitness Center Monitor
- Maintained safety in the fitness area
- Cleaned fitness area
- Communicated with patrons and answered questions and/or resolved customer issues
- Demonstrated customer service skills by being enthusiastic, personable, and comfortable engaging with patrons
- Personal Training Services Sales
0-5 years of experience
Interviewed, trained, supervised fitness staff, instructors, and personal trainers
- Collected exercise class and personal training payments and managed records/budgets
- Promoted personal training services and exercise classes through a variety of advertisements
- Resolved customer complaints, disputes, issues and ensured a high customer satisfaction rate
- Created staff schedules, managed payroll and assembled weekly conference meetings with staff
10+ years of experience
- Handled all aspects of rapidly expanding physical therapy & fitness center: sales and marketing, customer service, member billing, supply management, policy creation and implementation, conflict resolution and scheduling.
- Coordinated marketing that increased membership 30% over 2 years time.
- Created employment ads and interviewed job candidates.
0-5 years of experience
Designed and promoted activities that satisfied customer demand and generated revenue.
- Advertised and promoted the center to increase usage, which included commissioning and considering market research.
- Organized, trained and supervised staff including drawing up staff rosters.
- Carried out health and safety checks on equipment and plant and arranged the cleaning of all areas.
- Maintained high level of customer care and handled complaints, as necessary.
- Prepared and checked budgets and stock, and cashed up money.
- Wrote monthly and weekly reports and prepared cash projections for management.
- Managed and constantly reviewed the fitness centre timetable.
- Completed a wide range of other administrative tasks.
0-5 years of experience
Managed Day-to-Day operations in the Spa and Fitness Center/Hospitality
- Ensured Guest Satisfaction and Enforced Strict Five-Star-Hotel Standards
- Sold and Managed Staff in Skin-Care-Product Sales
- Directed and Managed a staff of 30 Massage Therapists and Five Personal Trainers
- Responsible for Improving Staff Performance
- Scheduled Appointments/Performed Facials/Massage
- Arranged Tourist-Group-Spa Days
6-10 years of experience
Successfully managed Fitness Centers in various locations in Arizona
- Recruited and retained clientele
- Managed the budget for the fitness centers as well as recreational sports leagues
- Served customers and provided information regarding membership, facilities and time tables
- Monitored the overall maintenance of the club
- Assisted with all promotional and marketing campaigns
- Hiring and mentoring fitness staff
6-10 years of experience
- Supervised the architectural design, vendor management, equipment purchase, computer system set-up and hiring of staff for new Fitness Center in Tempe, AZ.
- Responsible for the operation of the Fitness Center, membership sales, membership, marketing, promotion and retention.
- Created and implemented an innovative approach of marketing the Fitness Center and its programs resulting in increased membership and customer traffic.
- Responsible for planning and managing site recreational leagues.
- Developed and presented health and fitness lectures ensuring and increasing the value of the Fitness Center and its staff to the site.
0-5 years of experience
- Managed a 3 person sales team. Utilized B2B and B2C marketing strategies to drive sales
- Created daily expense reports using excel, ordered inventory, and processed invoices
- Generated repeat business through exceptional customer service
0-5 years of experience
- Supervised and assisted over 25 co-workers to ensure a suitable fitness environment for clients
- Assisted hundreds of clients with creating suitable routines and proper workout regiments
- Scheduled staff members to ensure all fitness equipment maintenance and cleaning was accomplished by designated deadlines
0-5 years of experience
- Oversaw daily operation of 15 locations at Walt Disney World, including: 6 health clubs, 6 salons, and 2 full service spas, including: the Spa at Disney’s Saratoga Springs Resort with revenue of over $5,000,000 per year
- Provided leadership and guidance for team of 125 employees and technicians
- Demonstrated strong problem-solving skills when assisting with guest situations and conflict resolution
- Assessed and evaluated work performance and provided feedback increasing morale and accountability in less than one month
- Coached and developed new and seasoned employees on standard operating and safety procedures
- Ensured assignments are carried out in accordance with established policies
- Responsible for staffing, accounting, scheduling, payroll, labor, and inventory
- Administrative and clerical responsibilities with volume inbound calls and multiple lines
6-10 years of experience
Manage all operations of fitness and wellness facility serving 350 members and several clients.
- Hire, supervise, motivate, develop, and train full-time, part-time staff and interns.
- Develop strong relationships and communicate with members, clients, liaisons and vendors.
- Co-developed 12 week fitness and wellness program for Lowell General Hospital cancer patients.
- Facilitated wellness lectures, health fairs, body movement, blood pressure and body composition screenings.
- Director of company Group Fitness Program consisting of 12 directors company wide and 20 instructors at center level, creating class schedules, increasing participation, teaching classes, running quarterly meeting and annual appreciation program.
- Develop annual budgets and achieved monthly and annual goals. Exceeding revenue and personal training goals.
- Manage sales follow-up communications, advertised promotions and create and execute marketing plans.
- Increased overall efficiency of facility operations and generated leads for new business with local companies.
0-5 years of experience
Managed both the Fitness Center and Pool facility.
- Maintained cleanliness and function of fitness equipment as well serviced pool area and locker rooms.
- Serviced all hotel guests and local membership holders.
- Organized and managed all membership information; payments, contract renewals, new members, etc.
- Answered questions regarding memberships, payments, equipment, and demonstrated proper use of facilities.
0-5 years of experience
Designed and promoted activities to meet member demand and generated revenue.
- Assisted members with fitness assesments and appropriate exercise.
- Handled complaints and incidents.
- Built personal relationships with members by taking an active interest in their personal fitness goals.
- Developed marketing, promotions, advertising, and community relations events.
- Scheduled and conducted gym tours for prospective new members.
- Ensured the facility and equipment was neat, clean, and in good working condition.
- Trained employees and ensured optimal quality of service.
0-5 years of experience
Hired massage therapists and estheticians as well as trained staff in all operating functions
- Established marketing and promoted services from within the club as well as externally
- Created fitness center image and club curriculum. Developed print and radio advertising
- Implemented weight loss and “Get Fit” program in conjunction with County Health Department for resident of the county
0-5 years of experience
- Recruited, trained and supervised staff, managed budgets
- Enhanced profitability by organizing and delivering an appropriate range of fitness activities
- Promoted and marketed the business
- Dealt with enquiries, complaints and emergencies
0-5 years of experience
- Monitored and assisted customers with equipment usage.
- Provided information and general instruction on equipment usage and services.
- Monitored authorization of patrons using the facilities and equipment.
- Maintained sanitation of equipment to provide a safe environment for patrons.
0-5 years of experience
- Prepared and administered sign-up information to tenants of the development corporation
- Designed customized as well as general fitness plans and routines
- Displayed ability to guide and adjust teaching methods to best serve each client
0-5 years of experience
- Explained ways to measure exercise intensity for the best results.
- Suggested exercise modifications to individual students to avoid strain and injury.
- Promoted club programs, products and services to participants.
- Effectively trained and managed a staff of 5 fitness instructors
0-5 years of experience
- Performed exercise prescription and orientation
- Led group exercise classes
- Designed and implemented fitness and wellness promotions
- Weekly department visits with lifestyle counseling and blood pressure checks
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
