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0-5 years of experience
Managed staff of 20 employees to work the events from set up to breakdown and room reset including Audio Visual
- Managed day to day operations of the banquet facility. This included booking and confirming a broad range of events up to 240 people in multiple rooms for both corporate and social events
- Negotiated pricing including sales minimums and menu pricing, conduct site visits, prepare and send out proposals and contracts and assist with menu selection with great attention to detail
- Up sold menu items to maximize revenues while providing increased value and an exceptional experience to our guests
- Effectively communicated and work closely with Banquet, Culinary and all other operational departments to ensure smooth execution of all events including conducting weekly Banquet Event meetings with the Executive Chef and pre shift meetings with the Captains and Servers
- Prospected new business by conducting quality outside calls and networking including attending marketing events
- Continually met and exceed revenue goals
0-5 years of experience
Responsible for initiating and booking social, benefit and corporate events; concentrated on weddings.
- Performed public relations; raised visibility; generated over $100,000 per month in sales.
- Executed banquet contracts, secured deposits and structured pricing for events.
- Constructed menus, selected wines, developed floor plans and arranged guest site inspections.
- Organized wedding fashion show to promote more social business; focused on press coverage and interest; attracted attendance by top people in New York.
- Established new accounts and increased banquet sales significantly.
0-5 years of experience
Solicited potential sales through telephone, scheduled appointments and walk-in inquiries
- Negotiated contractual agreements and maintain accurate client files; including billing, while delivering a high
- Booked corporate, social and fundraising events; including site tours, menu tasting, menu and detailed party
- Achieved $1.5 million in sales annually (property did $3 million annually)
- Maintain master schedules for management/staff utilization and projected company payroll
0-5 years of experience
Built and maintained client bookings for eight banquet rooms ensuring attention to quality customer service and communication throughout the event process.
- Guided clients through all steps from initial booking to the day of the event
- Focused attention on all event details to achieve each client’s desired results
- Consulted on menu development including food and wine parings
- Managed internal production timelines and coordinated vendor participation for events.
- Planned, designed, and implemented special events for clients that included weddings, bar mitzvahs, holiday parties, business functions and movie premieres.
- Part of a two person team that generated millions of dollars in sales
0-5 years of experience
Lead and trained a diverse team to achieve record restaurant sales
- Developed employee training programs that were utilized company wide
- Managed quarterly and monthly Budget/P&L’s
- Marketed to local businesses to establish ongoing relationships for banquet/party needs
- Generated over $300,000 in party revenue annually
- Worked closely with clients to ensure party expectations were exceeded as to build reoccurring business and create referrals
0-5 years of experience
- Established a new portfolio of hotel’s guests who needs to rent rooms or hold an event (e.g. wedding reception, banquet facilities rental, etc.).
- Tripled sales revenue from $ 2,000 to $25,000 per month.
- Responded to sales inquiries, initiated new sales, and solicited new business opportunities through networking events.
- Determined rates, negotiated contracts, and analyzed P&L statements.
- Developed marketing, sales and telemarketing programs expanding revenue growth by 24%.
- Voted “Best Banquet Sales Manager” in 2007.
0-5 years of experience
Developed and contracted more than 2.5 million dollars of wedding and corporate events annually
- Coordinated: weddings, bridal showers, baby showers, corporate events, holiday events, birthday celebrations, memorials, golf outings, fundraisers and trade shows
- Built successful relationships with outside vendors
- Planned and coordinated events on behalf of: Henry Shein Incorporated, Long Island Builders, Autism Speaks, Visiting Nurse Service, Nassau Suffolk Trial Lawyers, Juvenile Diabetes, Make A Wish Foundation, Our Lady Queen of Martyrs, Townwide Fund of Huntington, Catholic Charities
- Managed Special Event Calendar as well as banquet event orders for internal distribution
- Communicated to all department heads set up and requirements for all special events
0-5 years of experience
Prospected and sustained banquet clients, negotiated rates and space, contracted events and ensured quality service for all banquet events including weddings, bar/bat mitzvahs, corporate meetings, family parties and fashion shows.
- Controlled all aspects of sales including initial contact, relationship building, creating proposals and event orders.
- Supervised a team responsible for executing banquet contracts at the optimal levels of service, accuracy, productivity, and quality standards.
- Executed hiring, scheduling, staff training, performance reviews, coaching and development.
- Prepared and exceeded budgets, sustained office and banquet operation supplies.
- Consistently increased sales ranging from 4.12% to 9.5% a year.
- Fostered vendor relationships to satisfy guest requirements and encourage discounts.
- Oversaw daily operations for restaurant including cash audits, guest satisfaction, food quality control, restaurant atmosphere and cleanliness and excellent service.
0-5 years of experience
Responsible for selling 8 private dining rooms generating over 3 million in banquet sales. Concentration on the social market including weddings and bar/bat mitzvahs.
- Highest increase in per person average in the company with 34 restaurants by upselling additional menu items, a/v, linens, flowers and specialty items.
- Manage minimums in the ever changing economy along with reporting monthly and quarterly forecasting to meet sales and action plans.
- Hired, trained, scheduled and managed 40 plus employees. Utilized Hot Schedules
- Create and host monthly events to expose new prospective clients including wine dinners, cooking classes, iron chef battles, open houses collaborating with vendors, party planners and décor companies.
0-5 years of experience
Gained extensive experience in controlling food and labor cost, inventory control, staff training, and general management administration
- Responsible for the sale and occupancy of five private dining rooms for corporate and social events from beginning to end, guaranteeing impeccable execution of details for all involved while working with specific budgets and multiple vendors
- Researched and responded to customer inquiries and concerns. Established long lasting relationships with clients and vendors.
- Emphasized customer service and satisfaction to the highest levels, resulting in steady profit increases
- Attended quarterly Ruth’s Chris Corporate Office’s training and marketing meetings
6-10 years of experience
Meeting with clients. Discussing all of their event plans and working with them from start to finish of their event.
- Worked with clients to plan their events from the start to finish
- Planned with the clients an event for 325 people that was a surprise wedding
- Managed three revenue streams and 25 employees
- Dealt with purveyors and vendors to insure on-time delivery and product quality
0-5 years of experience
Maintained a strong communication relationship with the Sales & Catering Department.
- Directed the activities of daily operations of front line staff/unit personnel as required; evaluated performance, coordinated scheduling of personnel to provide adequate staffing, instructed employees on policies, procedures, duties; handled disciplinary matters.
- Responsible for all aspects of the event from conception, planning, inter-department communications for execution of the event and post event follow-up. Work in unison with Catering manager to ensure events are well organized and event contact is pleased with the operation.
- Developed and maintained a service culture that ensures the delivery of superior guest service by all team members.
- Prepared various operational reports; kept records pertaining to purchases, sales and requisitions. Ensured product quality. Controlled food & labor costs.
- Experienced with monitoring food, labor costs, and inventory control.
0-5 years of experience
Increased annual sales revenue by 40%
- Achieved fourfold increase in client base.
- Reduced operations expense by 20%.
- Hired, retrained and supervised banquet staff.
- Coordinated special events; supervised functions.
- Administered payroll, staff schedules, facilities management and renovations.
0-5 years of experience
Managed special events such as weddings, corporate events, fundraisers, social events and other activities the company supports to promote business.
- Met with clients to develop, coordinate and evaluate all aspects of planning each event, such as budgets, schedule for day-of event, floor plans and all other event details.
- Coordinated and participated in promotional showcases, working with vendors, advertisers and managers to market products and services.
- Identified main client groups and audiences, determine the best way to communicate information to them and develop and implement a communication/marketing plan.
0-5 years of experience
Produced over $1.7M in 2012 in annual banquet sales revenue
- Managed catering sales operations to meet and exceed financial objectives
- Facilitated training for the sales team on computer systems and sales strategies
- Developed and implemented catering sales packages, staying abreast of industry trends and cross selling across company lines of business.
0-5 years of experience
Responsible for the planning, coordinating, scheduling and selling of private parties and special events for high revenue restaurant.
- Negotiated pricing and upgrades for events.
- Actively assist in the development of others by sharing knowledge and experiences.
- Created marketing materials and was responsible for the marketing of restaurant hosted events and classes.
- Ability to maintain customer satisfaction while multitasking, prioritizing and adapting to last minute changes.
- Helped the banquet team reach their sales goal and become one of the top 3 out of 47 restaurants.
10+ years of experience
- Grew restaurant and banquet sales from $50,000 a year to $2 million in a single fiscal year through canvassing, chamber of commerce, working bridal trade shows, advertising and working with local organizations to promote private banquet facilities and the public restaurant
- Managed all opening and closing procedures
- Conducted purchasing, inspecting, quality and inventory control
- Organized, planned and orchestrated events, weddings, trade shows, business meetings and seminars
0-5 years of experience
Increased total banquet sales through internet and print advertising. Created ad campaigns through Google AdWords, Facebook, TheKnot and local print advertisers.
- Built and maintained relationships with local businesses to grow the “off-site meeting” portion of business.
- Grew wedding sales by utilizing resources such as WedAlert.com, Facebook and PhillyWeddings to contact prospective brides.
- Established online and in-house wedding and event shop. Researched online vendors for key favors, centerpieces and other décor items, negotiate bulk discount and calculate necessary on-hand stock needs.
0-5 years of experience
Created client relationships by calling and by personally going throughout the community to assess their needs and showing what our facilities could offer.
- Developed a strong repeat customer base.
- Designed menus and floor arrangements specific to each client.
- Ensured every banquet/conference room was set to requests standards and anticipated any need guests may need. Attended entirety of event to make sure that clients were satisfied.
0-5 years of experience
Directed private party sales; scheduled and coordinated function to ensure full capacity usage of the facility.
- Assisted food and beverage manager in training and development of Food Service Staff.
- Opened and introduced the facilities of the La Cima Club, in Las Colinas, TX.
- Organized Debutante – Christmas Ball, Tower Club; Dallas, TX.
- Organized Luncheons, diners and private functions for the “Hunts and Carpenters”, Tower Club, Dallas,
- Traveled to five City Clubs in the area to test / critique levels of service, tableside preparations, and menu and food presentations.
0-5 years of experience
WORLD FAMOUS RESTAURANT HOSTING BANQUETS FOR THE THEATRE INDUSTRY
- Marketed banquet event space via social media, mailings, cold calls, emails, networking, and references resulting in an increase in client acquisitions and a 25% increase in sales
- Oversaw the execution of events and banquets valued at over a million dollars per year
- Maintained client confidentiality for celebrities and corporate executives
- Supported the Owner/CEO with various personal and business related tasks
- Bookkeeping, reconciling with general ledger (Lotus) and Excel for daily restaurant sales
- Maintained and updated social media including the Twitter feed and Facebook page daily
0-5 years of experience
- Bridged the gap between sales and operations team by handling 2 major aspects of the event planning process. First; being the point person for bookings and second; handling day of event details, allowing the 2 teams to work together cohesively, saving time and money.
- Negotiated and finalized contracts with clients, pertaining to budget and needs;
- Supervised and coordinated all banquet events including but not limited to initial consultation meeting, event scheduling, menu planning, pricing, staffing, contract signing/deposit through date of event;
- Solicited new and existing client business in order to meet budgetary sales expectations;
- Maintained a database of contacts for repeat and future bookings;
- Prepared period sales report showing sales volume and potential sales for General Manager.
- Met with clients to work out the details of their functions, escorting clients through the venue and highlight features of the facility as well as available services.
0-5 years of experience
- Booked events and prepared all relevant documents.
- Planned and coordinated corporate events and wedding receptions.
- Sent out sales packets to attract more business.
- Supervised banquet staff and checked every detail to make sure the set up was perfect.
- Scheduled banquet staff based on the need for each event in the upcoming weeks.
- Reviewed and completed the bill for each event.
0-5 years of experience
Planned, coordinated, and supervised banquet events
- Provided assistance and direction to clients throughout planning process
- Promoted banquet area through outside marketing
- Developed and implemented promotional tools
- Oversaw and provided direction for banquet set-up staff
- Prepared weekly/monthly forecasts
6-10 years of experience
- Responsible for all banquet and catering sales, including social, corporate, not-for-profit and sporting events.
- Increased food and beverage revenue from $750,000 to $1.2 million annually through community outreach and relationship development with community leaders
- Created new packages for Golf Outings and Weddings resulting in higher food and bar revenues for each
- Assisted not-for-profit agencies with creative fundraising ideas resulting in increased donations.
- Conducted weekly meetings with operations staff
- Planned special member events with an eye toward P&L: budgeting, contracting vendors.
- Used superior social skills to satisfy a wide variety of clients.
6-10 years of experience
- Increased banquet sales by 32% by B2B marketing in 2 years
- Trained and developed 3 employees under me into management
- Dealt regularly with a wide array of high profile clientele
0-5 years of experience
Recruited, hired, and trained staff for new casual concept restaurant opening.
- Created and implemented company’s first banquet sales strategy / campaign.
- Worked closely with convention center and hotel concierges to book large corporate parties.
- Tracked revenue from booked events on a monthly, quarterly, and yearly basis.
- Calculated and set menu price points and banquet room pre fix menu.
- Revamped wine, beer, and liquor menu to better target Orlando market.
- Created first martini menu in company history; which was adopted in all locations.
0-5 years of experience
Responsible for Booking, Planning and Executing all aspects of Social, Corporate, Local Fundraising and Golf Outing Events.
- Coordinated and Supervised Set up and Maintenance of function rooms,
- Responsible for Hiring and Training of Banquet Wait Staff and Bartenders.
- Created Weekly Wait Staff Schedules and Monthly Event Manager Assignments.
- Beverage Management Duties including Purchasing, Receiving, and Storage of all Banquet Beverage products.
- Created Banquet house Wine and Enhancement Wine Lists.
- Fluent in use of Microsoft Excel, Word, Outlook and JONAS Property Management System.
0-5 years of experience
- Assisted in launching the banquet services department for a 500-room luxury hotel
- Facilitated and coordinated banquet sales through a variety of large group and corporate events
- Worked directly with hotel management, including the food and beverage director
0-5 years of experience
Responsible for managing sales and operations of a 3.6 million dollar banquet facility and acquiring and servicing clients from initial contact through execution of event for groups up to 350
- Supervise banquet and delivery departments in daily operations, budgeting, training and scheduling
- Establish and maintain exemplary network of clients through extensive personal attention and interaction, and strong involvement in community businesses and organizations
- Sales and marketing research and strategies, allocating funds for advertising, as well as designing and writing creative content for a variety of marketing and advertising platforms
- Booking and executing all off-site catering for 2013, generation of over $160,000 in sales, an increase of 25% from previous fiscal year
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Banquet Sales Manager
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
