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Beverage Server Resume Samples
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10+ years of experience
Execute beverage service at a Five Star, Five Diamond property
- Extensive knowledge of wines and spirits
- Hired, trained, coached, supervised and evaluated staff members
- Addressed customer inquiries; interpreted and delivered information; provided guidance; identified, investigated, and negotiated conflicts
- Closely coordinated with all departments to ensure smooth operation and supervised 200 employees
0-5 years of experience
Provided food and beverage services to guests in a fast paced, high volume restaurant for lunch and dinner services
- Responsible for opening and closing duties
- Awarded Employee of the Month August 2012
- Developed relationships with locals to ensure repeat business and increased guest satisfaction
0-5 years of experience
- Recognized as “key contributor” to Marriott’s yearly performance review in 2013 and “Top Performer” in 2014.
- Served private wedding parties of various sizes ranging from 16 to 200 guests
- Designed and executed a complete dessert menu consisting of classic European flair with a Hawaiian twist. Additionally designed, executed and quoted wedding cakes according to guests’ preferences.
- Executed pastry inventory controls, food cost, research and purchasing functions.
- Coordinated weekly wine inventory controls and order fulfillment, and attended Marriott sponsored wine tastings, product knowledge and service excellence trainings.
0-5 years of experience
Provided punctual, friendly service in this 100-seat restaurant. Promoted food and beverage menu while serving/delivering food and drinks to guests.
- Recognized by management for strong work ethic and perfect attendance.
- Increased restaurant sales by providing skilled knowledge of menu and ability to up-sale.
- Increased value to employer by developing new skill as full-service bartender.
0-5 years of experience
- Marketed promotional/high end beverage drink orders to customers
- Organized Service bar to meticulous standards of cleanliness and order
- Trained new hired servers to reach managements highest standards
- Served as cashier to hundreds of dollars in cash transactions daily
0-5 years of experience
- Ensured excellent beverage service to guests in slots, high limit slots, and high limit
- Maintained knowledge of liquors, beers, and non-alcoholic selections available on the casino floor
- Accurately responded to guest inquiries and resolved guest complaints
- Maintained cleanliness of guest and service areas
- Monitored guest consumption of alcohol and intervened as needed in accordance with established practices and guidelines
0-5 years of experience
Provide fast and efficient, four diamond service.
- Maintained a pleasant and friendly attitude while implementing safety laws.
- Served and prepared non-alcoholic and alcoholic beverages.
- Assistant customers in high stressful situations.
0-5 years of experience
Achieved high customer satisfaction for efficient high quality service to members and guests.
- Consistently recognized by management for providing superior customer service.
- Worked closely with management, team, and other departments to provide excellent client satisfaction.
- Created repeat business by developing long-term relationships with regular customers.
0-5 years of experience
Interconnected team work with guests and team members.
- Expanded knowledge of recipes and alcoholic beverages.
- Delivered beverages to assigned slot station.
- Maintained service well station.
- Extended awareness of the legal limit of alcohol.
0-5 years of experience
- Boosted revenue by $144,189 in 2015 through food and beverage sales and recommendations.
- Ensure guest satisfaction during high pressure situations, maintaining a professional and friendly nature.
- Comply with all QAR and sanitation standards to ensure restaurant cleanliness.
- Awarded Most Improved Outback for the year 2014.
0-5 years of experience
Frequently assisted colleagues during rush periods to foster/promote teamwork while providing exceptional service and guest dining experience
- Ensured customer satisfaction by remaining accessible and friendly
- Success multitasking while remaining professional and courteous in fast-paced environments
- Promptly resolved any guest issues while maintaining a caring, positive attitude
0-5 years of experience
- Provides fast, friendly, professional and responsive customer service to casino guests
- Greets, and makes welcome, each guest seated in assigned station
- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product
- Delivers prepared drinks to the appropriate guest within three minutes of completed production of order
0-5 years of experience
- Prepared and served food and beverages to guests, including serving fine wines to guests
- Managed multiple tables, treated each as a valued guest and created a relaxing environment for each guest
- Responded and handled any guest concerns
- Provided guests with suggestions for multiple dishes, including knowledge of dish features and flavors
0-5 years of experience
Responsible for up to forty guests at a time in a high energy, fast paced environment
- Provided quick and efficient customer service
- Helped staff to achieve monthly quotas, pass secret shop surveys and encourage guest participation in charity events
- Handled all cash and credit transactions
- Adhered to proper food safety and handling
0-5 years of experience
Trained new employees
- Set up and Coordinated events with 250 people attending
- Helped delegate tasks during private events
- Maintained time management with kitchen staff
- Provided excellent service to members
- Functioned as team leader/server for banquets
0-5 years of experience
Provided prompt, efficient, friendly, and quality service in high-volume environment
- Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff.
- Participated in bar incentives and contests to drive sales and promote the venue.
- Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.
- Effectively handled customer complaints and special requests.
0-5 years of experience
Accommodating guests with amenities, room service and an excellent dining experience
- Managing a $300 bank daily, including petty cash, paid outs and cash drops.
- Responsible for handling room service orders, as well as presentation of final checks.
- Bellman experience; assisting guests with hospitality and knowledge of nearby area.
- Coordinating driver’s schedules, arranging car services for guests to ensure reliable transportation.
0-5 years of experience
Provided a unique dining experience and exceptional customer service in a fast-paced environment.
- Assisted in all aspects of food service, customer service, and restaurant maintenance.
- Demonstrated ability to interact with customers from diverse cultures and backgrounds.
- Represented the company and marketed our restaurant at various events.
- Acquired customer feedback using surveys.
- Attained customer contact information for marketing purposes.
10+ years of experience
Taught and trained over 40 new hires, company culture, policies, and procedures
- Able to organize time to provide leadership to trainees and maintain personal work area
- Recognized for first class service and professionalism with awards and guest recommendations
- Consistently communicate productively with team members, guests, and management
6-10 years of experience
- Consistently demonstrates superior customer service skills to external and internal guests
- Anticipates needs of the guest and provides fast, flawless service.
- Works in an assigned area such as a dining room or lounge and pleasantly takes drink orders from guests.
- Presents the drink order to the bartender using a BOD system and Ipad
- Monitored guest consumption of alcohol and intervened as needed according to guidelines and as outlined in CARE certification.
10+ years of experience
Beverage server of high end, very popular buffet managing up to 16 tables (2 stations)
- Seated patrons upon entering restaurant throughout the 375 seat facility managing special assistance if required
- Cleared and reset tables for next patrons
- Received numerous Customer Service Awards from management as well as several accolade letters from customers written to the company
- Recognized by the Atlantic City Press for outstanding customer service
0-5 years of experience
Serves complimentary beverages to customers in the casino area
- Maintains casino section assigned each night, providing exceptional service to customers
- Provides bartending services for cocktail beverages
- Cleans and maintains bar area
- Stocks coffee and other beverage products as needed
- Monitors and maintains inventory of all drinks served to customers
10+ years of experience
- Delivers the highest standards in dining services to enhance and preserve the Disney brand
- Maintains sanitary dining areas to ensure utmost guest satisfaction
- Tends to guest needs from start to finish in a fast-paced and high-volume restaurant
- Manages multiple tables and prioritizes guest needs to provide efficient service
- Provides swift and immediate guest recovery in accordance to Disney standards
0-5 years of experience
Proven the ability to multitask, resolve customer issues and excel within a demanding, high-volume setting.
- Meet and exceeds daily sales goals, through excellent communication, persuasiveness and diligent follow-through.
- Responsible for analyzing sales data and reporting highlights/concerns/trends in regards to the menu.
- Consistently ranked #1 based upon internal metrics.
- Recognized for ability to quickly establish rapport with customers and build a loyal clientele.
0-5 years of experience
Provided excellent patron experiences through phenomenal customer service, evidenced by high number of regular patrons requesting to sit in my section.
- Served customers and worked with other staff in friendly/courteous/helpful/professional manner.
- Informed customers of daily specials.
- Presented menus to patrons and answered questions about menu items, made recommendations upon request.
- Brought wine selections to tables with appropriate glasses, and poured the wines for customers.
- I delight in serving people and have a passion for professional food service.
- Responsible for all aspects of service in a hip upscale steak and seafood house, with an active lounge.
0-5 years of experience
- Take food and beverage orders from guests, place and deliver orders quickly.
- Check back after delivery to make sure maximum guest satisfaction.
- Observe guests to respond to any extra needs.
- Respond to guest inquiries about casino features, promotions, services and assistance.
- Maintain cleanliness of service station before, during and after shift.
6-10 years of experience
I would bring guests beverages.
- I would run for cigarettes and snacks.
- I would get a slot attendant if the guest needed help
- I held this job for 5 1/2 years and I took it very seriously.
- I had a number of regulars that had told me that they came in because they liked the service they received from me.
0-5 years of experience
- Responsible for a high level of guest service such as greet guests at the table, take beverage order, deliver beverages, answer questions, and provide suggestions to up to 250 guests nightly.
- Assist with managing day to day accounting operations such as money handling responsibilities when accepting money and making change, upselling beverage items, and operating the POS system.
- Pre-bus tables continuously removing dirty dishes; Refill beverages.
- Clean table and surrounding area after guests leave, then reset table.
- Provide end of shift support such as assisting bartenders with stocking and inventory as well as maintaining a clean work area.
- Participated in security training for facility and provide cross training to new hires.
0-5 years of experience
- Greeted Patrons and directed them to their seating arrangements
- Taking large and small orders, then inputting into proper terminals
- Providing service in a timely manner
- Suggest a variety of beverages to our clientele
- Maintaining a good hygiene and cleanliness of the premises
- Highly skilled in accepting credit cards, cash, and other forms of payment from patrons
0-5 years of experience
- Attend to patron’s needs
- Speak with patrons to ensure satisfaction with service, to respond to complaints, or to make conversation
- Inform patrons of establishment specialties and features
- Preparing and serving beverages
- Prepare cash receipts after beverage sales, and make bank deposits
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
