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Deli Manager Resume Samples
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10+ years of experience
- Supervised fifteen (15) associates to prepare food items in deli department
- Increased deli sales up to 75% within first year of employment
- Recognized for top sales over a nine year period within southeast region
0-5 years of experience
- Chosen by store director as a “Top 5” Employee
- Retrained staff to improved merchandising techniques and proper cleanliness standards
- Reduced weekly product shrink from 14% to approximately 4%
- Introduced Specialty Olive Bar, which provided a high-retail, low-shrink alternative to Wing Bar
- Assisted with reset and maintenance of Cheese World, which incorporated static and dynamic sets
0-5 years of experience
Managed inventories by tracking weekly reports, ordering raw materials and supplies in order to meet customer requirements and maximize profits.
- Managed employees and delegated work assignments
- Promoted the continuous development of employees and identified candidates for management development process.
- Developed and implemented merchandising plans
6-10 years of experience
Focus on outstanding customer service, exceeding expectations to differentiate Harris Teeter from competition
- Train, coach, and direct associates
- Control bakery production, waste, and inventory
- Assisted department manager in reducing waste from 14% to 7% overall, while growing department share of store’s sales 3%
- Completed 16 week training in 12 weeks
- Maintained department conditions and measures after promotion to department manager (same store)
10+ years of experience
Managed team of ten employees including recruitment, hiring, and management of staff. Created and guided the staff.
- Increased training and motivation of the employees.
- Oversaw day-to-day operations of the department, along with inventory control and scheduling.
- Focus on customer relation and management classes
0-5 years of experience
Managed deli, food service, seafood and bakery departments.
- Supervised and scheduled a staff of 15 people.
- Placed orders timely and maintained inventory control.
- Provided exceptional customer service.
0-5 years of experience
Promoted from Bakery Assistant Manager to Hourly Manager within 3 months then to Salaried Manager within 2 more months
- Managed staff of 18 employees
- Inventory Control/Ordering
- Instructed staff on appropriately handling difficult and complicated sales/situations
- Interviewed job candidates and made staffing decisions.
10+ years of experience
Oversees the effective flow of the restaurant while providing support and guidance to staff and patrons.
- Boosted bar business by bringing in unique craft beers weekly for a Thursday night special, created craft beer
- Supervised staff and restaurant while owner was away.
- Consulted with customers on wine and beer purchases.
6-10 years of experience
Prepared Food Manager/Key Holder
- Responsible for ordering all merchandise for Deli
- Implemented new ideas for cooked food that increased store revenue
- Responsible for 50 + employees.
0-5 years of experience
Coordinated food service activities.
- Executed daily operations.
- Estimated food and beverage costs, requisitioning and purchasing supplies.
- Conferred with food preparation and other personnel to plan menus.
- Investigated and resolved food quality and service complaints.
0-5 years of experience
Successfully operate a Deli Department that does over $40,000 in sales on a weekly basis
- Effectively manage a team of 25 employees
- Efficiently maintain proper inventory levels by organizing a full counting and reporting inventory on a quarterly basis
- Productively manage the finances for the department on a weekly basis
- Maintain responsibility for hiring and firing employees and provide managerial feedback
0-5 years of experience
Managed deli operation in high volume supermarket
- Responsible for ordering and merchandizing of a wide variety of products
- Kept margins within acceptable levels to increase profits
- Planned menus and prepared food for ‘take away’ service
0-5 years of experience
Plan and organize displays correspond with current promotions maintain store appearance and stock shelves; identify and respond to security risks and thefts.
- Place orders and handle all receiving products.
- Experienced in building an atmosphere where the customer is number 1
- Skilled in driving sales through excellent operations
- Knowledge in preparing and verifying all deposits
- Experienced in controlling profit & loss, employee records, and recording all board of health inspection
- Proficient in controlling labor percentage to 13%
0-5 years of experience
Unload deli products and transfer stocks to stock area in [company name] supercenter
- Slice, weigh and price deli products for a high- volume store.
- Managed Inventory by rotating fresh deli product to the sales floor and in the coolers and freezers
- Maintained courteous and friendly customers service with consistent high mark on customers satisfaction
- Clean and sanitized the entire work area to maintain [company name] corporate and OSHA standard
6-10 years of experience
Receiving product, price marketing, and restocking cases to ensure quality protection, accuracy and product rotation
- Followed all inventory control procedures to maximize product freshness, quality, turnover, and availability for maximum sales
- Assisted customers and would properly merchandise products in display cases and price correctly according to company standards
- Supervised and delegated work duties and performance of staff
- Assisted Manager in scheduling associates for work
0-5 years of experience
Managed and trained a team of eight
- Scheduled and directed staff on daily work assignments to maximize productivity
- Cash handling and staff accountability
- Ensured customer satisfaction and set the example of superior customer service
- Maintained proper food handling and safety procedures
- Inventory counts and ordering
- Created new departmental procedures
- Developed and implemented new loss prevention methods which resulted in a reduction in shrinkage rates
- Fulfilled all supervisory duties when Store Manager was on vacation
0-5 years of experience
Achieving excellent customer service, delegating daily tasks among working associates, and provided information to associates through daily huddles.
- Follow up with associates and keep associates accountable of actions
- Scheduling
- Ordering product and supplies according to store demand
- Organizing department to deli key retailing standards and above health standards
- Count inventory every other period when required
- Reduced department shrink and wasted product
0-5 years of experience
Organized Catering Orders;
- In-Depth Knowledge of All Specialty Cheeses;
- Prepared Daily: homemade salads, baking goods and specialty dishes;
- Handled food inventory and ordering for entire department;
- Created weekly employee schedules;
- Managed payroll and training of all personnel;
- Monitored health code requirements in accordance with NYC Department of Health Codes.
6-10 years of experience
Provide customer service by greeting the customers and responding to questions and requests.
- Ensure quality deli product through proper rotation procedures, monitoring cases for damaged items, and following all health and sanitation guidelines.
- Count merchandise and other duties related to inventory management.
- Develop product knowledge in all areas of the Deli Department.
- Assist in managing the food service staff including hiring, training, and scheduling.
- Knowledge and understanding of 5 Basic CAO and KEY RETAILING system.
- Supervise performance of all duties and responsibilities of all Deli Associates.
- Prepare food and orders for special events.
0-5 years of experience
Responsible for opening and closing of deli on daily basis
- Manage a team of up to 16 employees, including hiring and firing
- Responsible for all ordering related to deli production and retail outlets
- Production of all salads, soups, ready-to-eat meals and specialty items
- Responsible for all catering from inception to execution and delivery
- Responsible for organization and execution of bi-monthly wine dinners
- Manage a separate retail outlet with yearly sales exceeding $100k
- Increased Deli Sales 18% while Lowering Labor Cost 24%
10+ years of experience
Managed food service/Deli Department
- Oversaw Deli employees and scheduling
- Inventoried department every period
- Merchandised department to company standards
- Assisted store management with service programs and initiatives
- Motivated and trained department employees
6-10 years of experience
Interview, recommend and train new employees in a department of more than 7 staff members
- Supervise front end clerk staff.
- Personally handle special and difficult orders and resolve customer complaints.
- Assist in week to week labor scheduling.
- Supervise logging of inventory and applicable paperwork for the Deli Department.
0-5 years of experience
Balanced cash registers, created cash reports and prepared bank deposits daily
- Attended to all customers by taking orders, making breakfast and lunch sandwiches
- Resolved any customer issues or complaints
- Prepared daily menu and specials as well as made main courses, salads, and completed catering orders
- Made orders with vendors, received inventory, and priced and stocked all merchandise weekly
- Kept track of all inventories
6-10 years of experience
Oversee the operation of a high volume service deli and its three sub departments ($40,000 sales per week)
- Train and develop AMT candidates for potential advancement
- Analyze various budgets and establish goals to meet them
- Ensure all food safety and sanitation practices are in place
- Maintain proper inventory levels to maximize gross profit
0-5 years of experience
- Monitored order, inventory, and quality control
- Scheduled employee time to meet labor budget
- Maintained sales and gross profit budget
- Merchandised deli products
- Provided friendly customer service
- Trained eight new managers at sister stores
0-5 years of experience
Managed deli, making all deli case products, managing inventory, packaging products.
- Managed inbound and outbound phone calls for catering department.
- Met with potential customers to plan out menus for custom catering events.
- Stock, packaged, and maintained fresh meals to go inventory.
- Managed F.O.H. operations including: Selling hot meals, training counter employees, end of day payables and receivables.
0-5 years of experience
Managed and operated the Deli
- Responsible for inventory coming in and out of the store
- Maintained and expedited majority of catering orders and in-house orders in a timely
- Set up catering for both corporate and private customers.
0-5 years of experience
Manage the deli to make sure all workers meet their work qualifications.
- Make schedules, check inventory and submit orders to suppliers.
- Provided customer service in deli department; included cutting meats and cheese according to customer request.
- Prepared deli products, such as sandwiches, salads, and baked goods.
- Maintained clean and sanitary work area.
- Packed meats to stock shelves.
- Operated cash register during peak business hours to expedite checkout lanes.
0-5 years of experience
Received phone calls for all departments
- Managed deliveries, pick-ups, and walk-in to go orders
- Proficient with restaurant POS system, fax machine, and phone system
- Waited tables at a quick New York deli style pace, while providing great customer service
- Problem solving with employees and customers
- Learned excellent multitasking skills
0-5 years of experience
- Served directly under the owner performing all duties; including, logging all applications and resumes, scheduling and handling all interviews also the hiring and firing of all employees.
- Handled as a liaison all relationships between distributing representatives, code inspectors, employees and customers.
- Executed emptying our safe, lottery machine, and ATM. Also counting and depositing all earnings and the distribution to the ATM, employee’s paperwork and safe-drops and depositing the earning to our bank.
- In-charge of placing and receiving all orders also keeping control of the floor/back-stock.
- Created and implemented monthly employee incentive programs through gas cards and bonuses.
- Filed all order forms and employee personal via neat software and scanning program.
- Scheduling in both the station and deli.
- Attended Retail Strategies seminars to further knowledge and obtain myself with business and management goals.
- On call 24 hours 7 days a week. (50-60 hr work weeks)
0-5 years of experience
Responsible for reporting and balancing common financials and the accounting book work for the deli department.
- Write prepack, deli, and supply orders on a daily basis.
- Write schedule for employees while remaining within payroll budget.
- Train and delegate tasks to associates.
- Perform corporate tasks through email and newsletter.
- Resolve customer issues in a professional manner.
- Create special party trays for customers.
- Accountable for checking invoices and recording production guides and logs
0-5 years of experience
Responsible for sales, profits and associates of the Deli/Bakery Department.
- Serve as a role model for customer service and other vital behaviors, and instill this value in all associates.
- Directly responsible for supervision of Deli/Bakery Associates, Bakers, Cooks and Cake Decorators.
- Maintain a clean and sanitary department at all times.
- Find more efficient ways to do the job and seek to reduce costs and improve labor productivity.
6-10 years of experience
- Handle all cash and credit transactions of restaurant
- Perform various clerical tasks for employers, including writing business checks, placing calls to obtain payment for catering invoices, tracking servers’ claimed tips for payroll, etc.
- Take care of multiple phone calls, customers and co-workers’ needs at one time, in an efficient manner
- Work with customers to coordinate large delivery orders
- Occasionally help other positions in the restaurant when needed
0-5 years of experience
Providing a good repertoire in customer service
- scheduling and managing workers under my department,
- stocking, preparing catering orders, inventorying merchandise, keeping a sterile environment, ordering
- receiving/shipping merchandise,
- stocking and rotating merchandise.
- Experience working with adjusted percentage payroll budgets
0-5 years of experience
- Strong ability to manage a diverse workforce and to motivate a team to achieve set goals
- Managed and completed department projects
- Organized and presented department meetings
- Responsible for scheduling, purchasing, receiving, stocking, auditing, and inventory of department
- Train/coach/evaluate new and current employees
- Eco-Team Leader
- Employee of the Month (April 2012)
6-10 years of experience
Responsible for all store opening and closing procedures
- Responsible for ordering all Deli products and supplies
- Managed and trained over 5 or more employees
- Responsible for production reports and inventory control
- Managed to weekly budget
0-5 years of experience
Custodial duties included cleaned equipment and work area
- Placed weekly orders for merchandise from local warehouse distributors
- Ensured positive customer service atmosphere within store’s policy
- Responded to customer’s complaints/concerns with a sense of urgency to their satisfaction
- Preparing and cooking food to the customer’s satisfaction
- Maintained health standards with passing inspection from Health Department
0-5 years of experience
Takes customer orders for prepared deli items, such as sandwiches, subs, pizza, confectionery items, and other food stuffs for take-out consumption.
- Prepares order to customer specification in a timely manner.
- Estimates daily inventory requirements and orders supplies to ensure availability
- Schedules and supervises work of other employees.
- Promotes and maintains friendly, clean, efficient operation appealing to customers
0-5 years of experience
[company name] is a local grocery store which strives to serve the freshest food ingredients available.
- Started in the bakery department where I packaged the daily items and provided customer service.
- Promoted to Assistant Deli Manager in July 2013.
- Assisted the Deli Manager in daily items such as: making salads for the salad case, cooking the fresh roasted chickens, making sandwiches and keeping the deli organized and clean. I was also responsible for running shifts when the Deli Manager was not working. I was responsible for 8-12 employees per shift.
- Promoted to Deli Manager in October 2013. The Deli Manager has a wide arrange of duties to accomplish. I manage a team with up to 12 employees per shift. I also do the ordering process for food shipments for the entire deli area including the salad case, the hot chicken case, the meats and cheeses and product surrounding the deli. I have to plan what needs to be made and how much to order to ensure we have the accurate items needed to be a successful deli.
- I also am required to schedule my employees on a weekly basis.
- We also donate our day old products to a local charity. It is my responsibility to ensure customers are not buying day old food. I have to cull the floor daily and any out of date products we must scan into our system, Citrix.
- Once a month my team and myself must do inventory of the deli department.
- Reconciling my invoices once we receive shipment
0-5 years of experience
Manage Inventory levels, ordering, and budgets.
- Responsible for customer service in department.
- Trained and scheduled employees.
- Oversee daily production and presentation of product.
0-5 years of experience
Create Excel spreadsheets for controlling inventories and tracking sales.
- Increase sales through suggestive selling and promotional items.
- Process daily sales: credit receipts, deposits, and fuel sales.
- Develop and implement marketing techniques.
- Communicate new sales, processes, and procedures to employees.
- Assist store manager with management duties.
6-10 years of experience
- Conducts proper opening procedures and runs morning shift.
- Answers the phone and takes phone orders.
- Develops customer relations by taking orders and severing deli patrons.
- Handles $300 in credit/debit transactions daily.
- Assembled, operated and disassembled food machinery daily to clean and sanitize.
0-5 years of experience
To assist customers by any means necessary. Also to manage, in second command, a full functioning deli/bakery.
Responsibilities are as followed by not limited to:
- assisting customers with any questions or commands
- producing product to be priced and put on sales floor
- baking bread and decorating cakes for bakery
- writing orders to fill freezer and cooler with best seller and core items
- conduct monthly inventories to control shrink
- supervise and manage deli crew with daily to do tasks
0-5 years of experience
Weekly Inventories
- Monitoring Labor and Sales
- Monthly P & L Reviews
- Hiring and Training of New Associates
- Maintaining 100% Food Safety and Services
- Ensuring Correct Payroll information
0-5 years of experience
- Greeted clients
- Coordinated orders and prepared deli sandwiches
- Stocked deli counter and various store items
- Maintained store marketing via Facebook
- Processed cash and credit card payments
10+ years of experience
Wait on customers, order, prepare a variety of food, such as meats, vegetables, soups according to customers’ orders or supervisors’ instructions.
- Take and record temperature of food storage areas such as freezers and refrigerators.
- Wash, peel, and cut various foods.
- Clean and sanitize work areas and equipment.
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Deli Manager
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
