- Featured in:
-
More Shift Supervisor Resumes
Use these Shift Supervisor samples as a guideline or visit our extensive library of customizable free resume templates.
Select
Customize
Download
Looking for cover letter ideas? See our sample Shift Supervisor Cover Letter.
Find out what is the best resume for you in our Ultimate Resume Format Guide.
Additional Food Service Resume Samples
Shift Supervisor Resume Samples
No results found
0-5 years of experience
Directed two production supervisors with 70 employees in a 260,000 Sq. Ft. facility.
- Developed and improved daily work plans for a three shift operation; planned production schedules increasing communication between all shifts by 25%.
- Coordinated with Human Resource Department all hiring and training of production workers.
- Ensured buy-in and enhanced employee morale by transforming passive workplace based on seniority to an active, performance based culture encouraging teamwork.
- Quickly addressed employees who were not meeting expectations. Clearly explained that their experience and skills reflected on their departments and they needed to perform as part of a team and were subject to the consistent standards of discipline.
0-5 years of experience
Acted with integrity, honesty and knowledge that promote the culture, values and mission of [company name].
- Anticipated customer and store needs by constantly evaluating environment and customers for cues.
- Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Executed store operations during scheduled shifts. Organized opening and closing duties as assigned.
- Followed all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
0-5 years of experience
Responsible for providing physical security and safety for visitors, employees and state owned property
- Performed regular foot patrols of the entire building looking for anything suspicious and made sure mechanical rooms did not have any fire hazards
- Inspected building for security breaches, respond to emergencies and monitored the close circuit TV system
- Respond to radio calls or alarms involving crimes and safety violations within the buildings
- Prepared accurate and concise reports and ensuring reports are accurate and concise
0-5 years of experience
Began as a cashier and was promoted within a month to Shift Supervisor due to demonstrated
performance. Responsibilities include ordering products and supplies; maintaining reports;
inventory control; shrink reduction; assisting pharmacy staff; and improving customer relations.
- Trained several associates to become cashiers, photo specialists, shift leaders, and assistant
- Organized and improved report binders for inventory activity, loss prevention, customer
- Created the weekly schedule based on hourly budget, forecasted sales, and work flow.
- Conducted interviews and assisted in the Onboarding process.
6-10 years of experience
Oversees 17 personnel activities & functions, inspected personnel activities for compliance w/policies & directives.
- Monitors personnel actions timeliness/accuracy; ensured proper counsel of personnel programs, procedures/benefits.
- Reorganized and downsized overloaded file plan; presented a much sharper image & efficient working cabinet space.
- Base Passport/Visas agent; managed/processed 168 tourists, 111 officials & 82 Visa; ensured safe and secure travel.
6-10 years of experience
Directly supervised small crew of 4-6 employees in daily work assignments.
- Addressed customer inquires resolved complaints to assure customer satisfaction.
- Catalogued and scheduled daily deliveries to anticipate customer sales.
- Perform custodial duties while using proper protective equipment.
0-5 years of experience
Increasing Margin percentages by fully understanding products and promotions
- Minimize Shrink percentage through daily cash reports, deliveries and damages
- Effectively met and exceeded sales expectations on a daily basis
- Trained and monitored staff under my supervision. Delegated and overseen tasks to ensure daily production and organization
6-10 years of experience
Recognized for quickly showing the skills to move to the shift supervisor leadership role from a beginning
role as the host greeting and seating guests providing a welcoming first impression.
- Certified trainer having trained 70 people since getting the certification in 2010 with a retention rate of 95% staying a minimum of 1 year. Chosen for the trainer position because of exceptional customer
- Manage the entire team back of house to ensure high quality food items are always delivered affecting
- Provide accurate and effectively calculated production calls based on the flow of the day while providing
0-5 years of experience
Directed and trained 5 staff members; handled merchandising and sales promotions
- Managed daily cash deposits and maintenance of register cash flow
- Promoted to Shift Supervisor based on performance
- Boosted profitability by actively engaging in sales opportunities
- Assembled daily, weekly and quarterly reports, including sales and P&L
- Handled inventory control, customer service, balance drawer and placed orders for inventory
- Directed employee development and performance reviews; managed labor costs through scheduling
- Increased sales with excellent customer service levels and developed good relationships with regular customers
- Assisted with window displays for special promotions
- Responsible for opening and closing store
- Earned Five Stars Legendary Service Award
0-5 years of experience
Responsible for the functionality of the entire store
- Held accountable for sales goals and other deadlines
- Maintained a constant level of customer satisfaction of 85% or greater
- Provided leadership, tasks and direction for up to seven employees in an ever changing rapid paced environment
- Handled all aspects of cash controlling
0-5 years of experience
- Trained new employees on multiple programs and data entry software
- Answered and managed incoming and outgoing calls while recording accurate messages
- Greeted numerous visitors, including VIPS, vendors, and tenants
- Monitor and authorized entrance and departure of vehicles, trucks, and visitors. Contacted tenant
- Documented reports on property damage, theft, presence of unauthorized persons, and unusual
- Monitored and reported suspicious activity to local authorities
- Secured all doors in the office and main building after hours
- Maintained a clean reception/work area, including lounge and associate areas.
0-5 years of experience
Work in fast paced diverse airport environment.
- Provided exceptional customer services to high end consumers regularly.
- Tallied daily receipts and made bank deposits.
- Maintained inventory levels, monitored merchandise, provided feedback to manager regarding trends and need for reorders.
0-5 years of experience
Trained all new employees
- Scheduled shifts for employees/ Arranged for the scheduling of the center’s activities
- Sold and renewed memberships
- Performed various types of clerical duties such as: typing, phone calls, filing, and cash management
0-5 years of experience
Responded to emergencies such as fires, medical, and hazardous material spills.
- Dispatched security officers and fire personnel to calls for assistance.
- Assisted in maintaining fire systems and equipment.
- Completed thorough incident reports in a timely manner.
- Utilized proprietary software for scheduling, training, and other administrative duties.
- Developed good rapports with the client to ensure that great customer service is provided.
- Supervised and directed officers to complete duties in an efficient and professional manner.
0-5 years of experience
Effectively communicate information, supervise and assign direct activities to team members:
Manage two or more employees during daily opening and closing procedures.
- Certified as a photo lab technician.
- Comply with corporate promotional and operational implementations.
- Draft and execute on, in store benchmark, resulting in the store performing in the top 5% of the company.
- Perform mechanical tests and procedures with precision while maintaining and cleansing equipment and instruments each shift.
- Prepare various reports for management when required.
- Uphold the utmost customer service adhering to company policies.
0-5 years of experience
Responsible for over 30 communication circuits.
- Handled all Communications internally and externally.
- Handled all reports dealing with day-to-day activities including inventory reports.
- Handled schedueling and customer service.
- Managed and supervised nine other individuals.
0-5 years of experience
Maintained & wrote down heat Temperature checks for clients in Sprinkle & Electric Room though out Security Post.
- Responded to calls from clients (Stores) with in Security Post.
- Maintained Company Vehicles.
- Checked Security Guards Uniforms, Wrote D.A.R’s / Incident Reports. Stayed in contact with Post Supervisor.
0-5 years of experience
Lead by example by ensuring excellent customer service by resolving customer and associate conflict effectively and appropriately
- Develop and evaluate associate performance to ensure right people are in the right place
- Ensure accurate documentation of register reconciliations, bank deposits and receipt of vendor merchandise
- Delegate and follow up with team to ensure work load is completed and ensure store is always business ready
- Effective execution through strategic planning to ensure planograms are executed ahead of schedule
- Communicate effectively with upper management
0-5 years of experience
Ensure that each customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging every customer, and maintaining solid product knowledge.
- Maintain an awareness of all promotions and advertisements.
- Earned management trust by serving as key holder, responsibly open and closing store.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
- Dedicated to continuously improving sales abilities and product knowledge
6-10 years of experience
Incident Commander during abnormal operating and emergency response situations such as Fire Brigade, HAZMAT, evacuations, and major equipment problems affecting EFOR – developed Team Member capabilities in these areas
- Monitor operating parameters using Data Acquisition System and Plant Operation Process parameters
- Performed administrative duties for shift operations including timekeeping, scheduling, reports, root cause investigations and completing necessary regulatory paperwork
- Trained, evaluated and enhanced shift personnel knowledge and skill level
- Developed team members by providing capable instruction. Assume leadership roles in the following areas:
- Developed, implemented, and tracked all equipment lubrication using SAP software
- Monitor and oversee the out-of-service process
- Comply and administer the terms and conditions of the collective bargaining agreement
- Oversee and direct all plant and maintenance activates, at times when other supervisor personnel are not on duty
0-5 years of experience
Responsible for overall cleanliness of terminal during second shift
- Oversaw duties of 26 cleaners; review daily “turnover sheet”
- Maintained cleanliness of public terminal and offices
- Rationed cleaning supplies to staff
- Scheduled vacation and time off for staff without incurring overtime
- Submitted weekly payroll hours for shift
- On-call liaison to airlines for special request cleaning
0-5 years of experience
Managed the areas of the restaurant with 6 employees at each shift
- Developed strategy and action plan to increase sales and meet the daily target
- Prepared the daily report including sales and expenses report
- Took orders via the phone, filed, copied, typed, and prepared orders
10+ years of experience
Direct supervision of the day to day operation of the Cold End glass department
- Direct supervision of and scheduling of 70+ employees
- Balancing and reconciliation of hourly counts
- Ensuring and maintaining safety standards to both company and OSHA standards
- Operation of the computer system and monitoring system for errors
- Weight and measurement of raw materials
- Loading/unloading the railroad train system
0-5 years of experience
Led by example, encouraging team work and strong work ethic
- Delegated responsibilities and ensured maximum efficiency in a positive way
- Performed all cash handling responsibilities, including safe accountability, cash drops and close-outs
- Performed all safety and security tasks
- Unloaded trucks and ensured items were properly stocked
- Conducted inventories and processed required orders
0-5 years of experience
Prevented store losses using awareness, attention to detail and integrity.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Assisted customers with store and product complaints and knowledge.
- Managed cash stock and inventory balances accurately.
- Worked closely with the manager and corporate to keep the store up to par.
0-5 years of experience
- Supervised/coordinated the day to day functions of the plant:
- Performed Human resource/employee development functions:
- Ensured safety policies were followed and trained employees on the creation of JSA’s and safety audits
- Performed investigations related to both safety and quality problems.
10+ years of experience
Performed physical inventory of product.
- Operated forklifts and P60’s. Performed Yard Jockey duties.
- Submit inventory report to shipping office.
- Adhered to all safety and quality control policies and procedures.
- Assist with office duties to include filing and other related duties as assigned by supervisor.
0-5 years of experience
Responsible for general supervision and training of employees.
- Ensured top ratings in customer service and sales.
- Ensured accurate food preparation and supply/stock orders.
- Commended for effective communication and equitable supervision.
- Responsible for all opening and closing responsibilities.
0-5 years of experience
Instructed employees and provided on-the-job training
- Completed administrative paperwork or supervise the preparation or maintenance of records and reports
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Prepared and make bank deposits daily
0-5 years of experience
Ensure the operations of the daily routine within a safe and structured environment
- Complete intake information for new residents entering the facility
- Provide leadership in facilitating the daily routine of the program
- Assist in supervision of family contact and visitation
- Plan and carry out daily activities designed to stimulate the emotional, physical and social development of the youth we serve
- Perform as a shift leader in the presence and absence of Program Coordinator and Caseworker
0-5 years of experience
Supervise production line operation in accordance with plant policies and procedures. Ensures smooth production operation during shift.
- Responsible for employee shift schedule to include: work station assignments/rotations, training, vacations, breaks, overtime assignment, back-up for absent and shift rotations.
- Responsible for quality control. Make adjustment as necessary during shift to produce product with in specifications.
- Responsible for providing a daily summary / shift logs.
- Start up and troubleshooting machines, maintain molds, materials and auxiliary equipment, ensuring machines run with in operating parameters.
- Conduct employee performance reviews based on job descriptions to determine competency, knowledge and contributions.
10+ years of experience
Supervised Copy Center, Facsimile, and Scanning departments
- Assisted upper management with new projects and met deadlines
- Assisted customers with legal documentation
- Provided quality customer service
- Performed administrative tasks such as, data entry, maintain incoming and outgoing correspondence, answer high volume phone inquiries
- Responsible for training and development
0-5 years of experience
Load delivery trucks for outgoing shipments
- Verify and validate receiving shipments
- Maintain organization and stocking of receivables in warehouse
- Measure specific dimensions of raw materials for cutting
- Repair shop equipment when needed
- Compile and collect receiving and shipping merchandise for pickup and delivery
- Supervise 2 to 3 employees to ensure daily productivity during shift
0-5 years of experience
- Promoted from delivery driver / sandwich maker after one year to shift supervisor
- Nighttime manager with the responsibilities of communicating and collaborating with the team, delegating tasks to ensure duties are accomplished efficiently and effectively
- Troubleshoot and problem-solve any issues that arise from staff or customers
- Train and instruct dozens of employees by example
- Interact with customers to create bonds to ensure return customers
0-5 years of experience
- Executed the display, sign and inventory of weekly, major promotional, and seasonal merchandise
- Limited the amount of shrinkage by securing register keys, controlling safe combinations, checking employee bags, and securing the store at night
- Operated cash register which included cash, check, and charge transactions
- Stocked merchandise after loading and unloading weekly deliveries
- Ordered regular merchandise while maintaining accurate inventory levels
- Quickly and effectively solved customer challenges.
- Ensured on-the-job safety of all employees and treatment for employee injuries sustained on the job
0-5 years of experience
- Shift Supervisor, responsibilities include roll call, issuing keys, key audit, camera audit, training employees, and hiring and firing individuals.
- Answering phones, using fax machines, and printing machines.
- Used programs like microsoft word, excel, and powerpoint.
- Operated CCTV to monitor associate activity.
- Reduced the loss the company had from 12 to 4 percent.
- Locked store and put bars on emergency exits.
6-10 years of experience
As a barista and shift supervisor I consistently strive to positively impact
our customer’s days by providing fast, efficient, friendly service to everyone. In addition to ensuring the team is delivering legendary
customer service my daily operational responsibilities include, but are
not limited to the following:
- Cash Management
- Inventory counts and daily ordering
- Running forecast reports and adjusting product pars based on sales trends to minimize waste and maximize sales potential
- Managing labor based on daily performance
- Ensuring company cleanliness standards are met
- On the job performance coaching to ensure company standards and routines are understood and enforced
0-5 years of experience
Daily operations of the cage/vault during shift and compliance with Cage policies and procedures.
- Coaching and supervising 10-15 hourly team members
- Regularly evaluating progress and goals as needed for team members monthly and yearly
- Interact daily with guests and work with any complaints to better serve guest needs
- Audit appropriate casino documents at the end of shift
0-5 years of experience
Provide direction and assistance in the completion of daily merchandise and operating tasks as well as other duties assigned by the Store Manager and/or Assistant Store Manager.
- Control inventory by performing proper receiving and stocking including accurate cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems.
- Accountable for storing cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank.
- Manage tasks and supervise store associates in those limited circumstances when the Store Manager is unavailable.
- Greet customers, fulfill their needs and help answer their questions to ensure customer satisfaction.
- Categorize daily recovery of displays to attain full store appearance.
- Operate computer and manual cash register to complete various sales transactions.
- Assist pharmacist in distributing medication to customers and updating our system accordingly.
0-5 years of experience
Responsible for all aspects for operating high volume establishment including extensive cash handling and operation of daily itinerary.
- Record all financial transactions via manager log.
- Direct process, reconcile cash receipts and provide internal customer service
- Receive, record, and bank cash, checks, and vouchers
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
0-5 years of experience
Duties: Ensure that all employees follow plant rules and follow all safety guidelines
- Ensure that all equipment is in proper working order
- Writing reports, maintains records, and ensures staff developement
- Schedule work assignments and placement of staff and coordinates their work
- Ensure that all terminations and/or promotions are fair and procedual
- Properly train new hires to perform job proficently
- Communicate with other shift supervisor for proper pass down to begin/end shift
- All other duties as assigned by general manager
6-10 years of experience
Provide superior customer service by assisting customers with their shopping needs.
- Handling to customer transactions in a timely matter.
- Respond to customer complaints/ concerns with a sense of urgency to see their resolution.
- Accountable for store case and other financial assets, reconciling case register drawers,
- Manage tasks and supervise store associates in those limited circumstances when the Store
0-5 years of experience
Provide exceptional customer service through basic transactions and cross-selling additional products and services
- Open and service accounts with the ultimate personal banking experience
- Assist Operations Manager by ensuring Policies and Procedures are being followed by staff, reconciling Reports and General Ledgers
- Assist Sales Manager by creating motivational sales games, setting up outside sales events and marketing ventures
- Lead by example and train staff accordingly
0-5 years of experience
Train workers in food preparation, and in service, sanitation, and safety procedures.
- Supervise and participate in kitchen and dining area cleaning activities.
- Resolve customer complaints regarding food service.
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
- Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
0-5 years of experience
- Supervised night crew through assigning, directing and following up of tasks
- Handled and resolved customer issues or escalated the problem to the proper channel
- Effectively communicated information between crew and management
- Maintained customer/patient confidentiality according to the HIPAA Privacy Rule
- Assisted in shrink reduction and loss control
0-5 years of experience
Worked one-on-one with customers in improving their dining experience.
- Managed the kitchen and restaurant operations, including cutting labor, managing food cost, controlling food and alcohol waste.
- Effectively running server reports, checking sales, labor, and forecasting budget sells.
- Operating acceptable cooking method to provide kitchen with lower ticket time for a smooth shift.
- Engaging in food, liquor, beer/wine, and small ware orders plus carrying out inventory at the end of the each quarter.
- Maintain the kitchen prep sheets and ensure that the kitchen employees are following them so there is a control in food cost and great flow in services.
0-5 years of experience
Perform a daily audit which includes inspection of employee’s uniform and post to insure each employee has his/her uniforms and proper identifications and licenses.
- Conduct safety and security checks of all the clients’ assets.
- Schedule employees and resolve any missing staffing in future posts.
- Conduct yearly performance reviews on each employee.
- Respond to any breach alarms or medical emergencies.
0-5 years of experience
Supervised, booked and confirmed parties
- Oversaw [company name] stand
- Responsible for accepting all supplies and conducting inventory
- Co-managed shifts of up 20 employees
- Placed employees at designated work stations
- In charge of opening and closing including cashing out registers
0-5 years of experience
Customer service through cashiering and sales floor
- Ability to identify potential problems, provide support to employees and customers
- Managing inventory from multiple vendors inside and outside of the store
- Communication skills with customers of diverse backgrounds
- Conduct weekly employee payroll
- Merchandise the store for sales building opportunities
- Efficiently make customer-centered business decisions to advance sales in the store
Food Service Cover Letter Examples
Rate This Article
Shift Supervisor
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
