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Printer Technician Resume Samples
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0-5 years of experience
Demonstrated expertise in the diagnosis, troubleshooting, and resolution of printer issues
- Skilled at new software and hardware installations, making customer satisfaction a priority
- Supported specific offices as well as delivered expert service at clients’ offices
- Clearly communicated issues involving estimated time of task completion, status updates and potential problems
- Acquired proficiency in basic maintenance of printers, fax machines and copiers in accordance with company protocol
0-5 years of experience
Operated computer-aided communications in a fast paced environment.
- Maintained accurate and detailed logs within the established ticketing system (Remedy) for customer calls and system alerts, as well as for communication and escalation steps taken to ensure prompt resolution of the help desk facility, network and customer related issues.
- Documented and administered excel spreadsheets for work orders and printer parts.
- Dispatched personnel according to schedules and work orders.
- Trouble-shooted Lexmark printers for technicians/ customers over the phone.
- Proficient in troubleshooting Lexmark printers on sites (x64, x54, mx410de, etc)
- Communicated with customers, employees and other individuals to answer questions disseminate or explain information.
6-10 years of experience
Serviced Toshiba [company name]s and facsimiles, Meritech facsimiles, and Lexmark and HP printers
- Visited clients on-site, assisted them to get the very best from their [company name]s, printers, scanners, and imaging products by resolving technical issues.
- Delivered products in a timely manner
- Educated clients about products and assisted with decision-making
- Communicated and handled client complaints
- Maintained inventory for equipment and supplies
6-10 years of experience
Supported service requests on Hewlett Packard printers and on other printers as well.
- Serviced and repaired large format printers as well as large format plotters
- Maintained an inventory of parts, especially high failure rate parts, to minimize downtime.
- Provided on site support to a wide variety of clients in the Richmond area and various locations in other areas of Virginia.
0-5 years of experience
- Installed, repaired and maintained multi-vendor systems to include DELL, HP and MAC
- Utilized software tools and active directories to troubleshoot networking operating systems
- Installed HW/SW/Networking products and configured systems at customer sites
- Insured customer satisfaction while advising on preventative maintenance and configurations
- Resolved product performance problems utilizing functional understanding of company service solutions
0-5 years of experience
Provided technical support to field technicians
- Built, repaired, troubleshot, and upgraded computers for over 600 [company name] stores.
- Assessed user training needs and trained users in effective use of applications.
- Made recommendations regarding hardware and software acquisitions.
0-5 years of experience
Maintained, diagnosed & repaired HP prototype and legacy printers.
- Collaborated with team members on software defects and wrote daily reports.
- Assisted in design of test matrices and schedules for testing of 200 printers.
- Tested printer drivers for Macintosh 9.x and OS 10.x.
0-5 years of experience
Installed, tested, and troubleshot CAT5 data cable and connections.
- Installed and punched down twisted pair digital and analog telephone wiring.
- Performed miscellaneous tasks as requested to do so by Black Box Telecom and Intel supervisors.
- Installed, maintained, set up, and repaired Hewlett-Packard printers. Assisted users with printer problems.
- Documented work performed.
6-10 years of experience
Performed diagnostic and troubleshooting of printer issues, maintenance and installation of new machines, configuration of firmware, and replacement of worn or broken parts.
- Provided excellent customer service by resolving printer issues on time and building a friendly rapport with the customer.
- Delivered technical training for printer hardware and software to end users.
- Performed set-up, break-down, and transport of company equipment on an as-needed basis.
- Certified technician for Konica Minolta and Toshiba printers
0-5 years of experience
Scheduled receiving/delivery of jobs with clients.
- Coordinated printing activities of workers who set up, cleaned, and fed machines.
- Maintained records of goods produced, supplies used, production costs, and machine. maintenance and repair activities.
- Requisitioned supplies, materials, and equipment and received stock.
0-5 years of experience
Maintain various network printer machines and the repair of malfunctioning components on Non Warranty Lexmark and Hewlett Packard printers to include Lexmark T654, Lexmark C530, Hewlett Packard (HP) Color Laser Jet (CLJ) 4700, HP CLJ 4525, HP CLJ M500
- Research and resolve customers Remedy Incident Management tickets
- Provide and install replacement parts
- Set up network connections
- Coordinates with network teams to restore network functionality to devices as required
- Assists and provides customers with technical services for operating and maintaining printers
0-5 years of experience
- Assessed HP printer devices, collected configuration data on each device, and processed each data into Excel spread sheets.
- Installed new HP printer devices and provided assistance to users on printing documents from their workstation to new printer devices.
- Helped users map their workstations to new network printers, replace device supplies, and clear paper jams as needed.
0-5 years of experience
Responsible for troubleshooting and repairs on multiple brands of professional printers, to include Xerox, Panasonic, Sharp, Kip and Canon.
- Troubleshoot network connection issues with printer.
- Performed phone support for end users on multiple machines.
- Prepared multiple machines for refurbished machines for company rental program.
0-5 years of experience
Maintained inventory of all hardware and software resources and parts.
- Worked with outside vendors as needed.
- Executed other assigned tasks as delegated by the Director of Technology * Research and resolve issues with internal systems as well as those hosted by service providers.
- Interacted with our user-base on an as needed basis regarding technology issues and escalations.
- Acted as on-call Primary for emergencies as part of an escalation schedule * Participate in meetings and provide technical assistance and interpretation to staff on issues affecting company-wide computer hardware, software, systems, and services.
- Repaired all HP Laserjet Printers.
0-5 years of experience
Installation, service and programming of multiple multifunction printers on a LAN
- Run Cat5 to each Unit, terminate at each RJ45 port and at patch panel
- Test all lines for proper termination, LAN connectivity and correct patch to port definitions
- Assign static I.P. for each unit, Install drivers and configure I.P. settings on all end user P.C.’s
- In depth training of program features, multiple functionalities, and basic end user maintenance
- Clean all work areas, Complete paperwork, Have site contact sign installation completion forms
0-5 years of experience
Duties included repair and preventive maintenance and network installs of Xerox printer and multi-function digital imaging systems.
- Experienced in operating systems, client server networks, and document applications, troubleshooting, maintenance, repair, and installation involving hardware of business equipment.
- Maintained superior customer service.
- Performed Break/fix repairs, on-site network installs, peripheral management.
0-5 years of experience
Completed printer configuration settings including network setup.
- Replaced up to a couple hundred HP printers with Lexmark Printers throughout the Huntington Beach and Seal Beach locations.
- Performed maintenance, analysis, troubleshooting, and repairs on network/direct local printers/plotters.
- Managed consumables/supplies inventory.
- Dispatched service or supplies calls to appropriate personnel and organizations.
6-10 years of experience
Provided service and support for HP printers at ABC Disney
- Maintain and repaired HP printers, ranging from standalone local printers to multi-function printers
- Proven track record solving issues in a timely manner while maintaining client Service Level Agreements (SLAs)
- Monitored more than 900 printers over the network with WebJet Admin software
- Troubleshoot printers not communicating over the network, resolving IP conflicts, and change of subnets
- Implemented printing features like scan to e-mail and scan to network folder by using Digital Sending Server (DSS)
- Kept records of printer inventory
- Removed printers for decommission
0-5 years of experience
Quality control of desktop computer installations based on daily deployment schedules.
- Track user installations for 1 day to ensure quality of product delivery.
- Verify with customer correct user configurations and setup.
- Train users or assist with questions on using new machines or equipment.
- Ensure that the EAMS ticket is completed and resolved to the users’ satisfaction.
- Troubleshoot installation related issues and follow-up to resolution.
0-5 years of experience
- Configured computer printers for distribution to the public market.
- Opened and closed store; supervised sales staff.
- Supervised shipping/receiving and inventory control.
- Increased store sales from 35% to 60%.
- Positive evaluations from managers increased from 30% to 90%.
0-5 years of experience
Installed and repaired Xerox, Dell, Ricoh, HP, Canon printers and MFD’s.
- Maintained and managed printer parts inventory correctly.
- Diagnosed, installed and overhauled assigned equipment.
- Performed all administrative tasks on time.
- Handled all printer-related complaints by customers.
- Promptly repaired printers at customer location.
- Maintained repair toolkit in working order.
- Placed orders to vendors for replacement of parts as required.
0-5 years of experience
Environment: Microsoft Windows Platform, MS-Office Suite, Lexmark, x850, c782, x654 and IBM 6700, 4400 printer products.
- Installation and configuration of Lexmark and IBM printers, scanners and copiers.
- Diagnose and repair color, monochrome MFP laser and thermal printers.
- Escalate any issues to the coordinator and make any necessary adjustments.
- Decommission any existing hardware that has been replaced. (IBM, HP, Epson)
0-5 years of experience
- Provided on site Tier 1 technical support for over 200 HP printers
- Replaced toner ink cartridges, transfer kits and fuser kits for HP Deskjet, Officejet, and copy machine devices.
- Responded to end-user help tickets, calls, and emails
- Worked alongside break fix team to replace malfunctioning computer and printer
- Daily inventory of new and old printer components
- Consulted with vendors to order necessary printer replacement kits
- Maintained a clean and well organized workspace
6-10 years of experience
Performed job duties such as keying ink, changing plate and registration.
- Size changes, setting Rollers, plates and mandrel pressures
- Maintenance of printer, quality checks to meet customer satisfaction and specification needs
- Supervised co-workers to ensure and maintain quality production
- Maintained a clean and effective work environment
0-5 years of experience
- Assessed and analyzed various models of printers, to determine problematic issues to find a resolve and repair hands on.
- Tested Printer Units for functionality.
- Hands on skills, with the ability to do technical repair.
- Worked with different technicians to resolve mechanical issues.
- Learned the processes and programming of various printers.
0-5 years of experience
Repaired laser printers and plotters onsite.
- Repaired laser printers and plotters onsite.
- Completed most repairs within a 10-hour metric.
- Repaired HP plotters 700/750.
- Trained technicians.
- Troubleshot Mainframe/UNIX bad print jobs.
0-5 years of experience
Diagnose, repair and maintain variety of plastic film machinery.
- Use JD Edwards software for ordering parts, purchase order creation, capital expenditure purchases, prepare reports
- Maintain parts inventory, fulfill in-plant requests, interact with vendors through multiple methods.
- Operate forklift and Crown (TSP6000) lift.
- Maintain Hitachi hi-speed, ink jet in-line printers
- Use Microsoft Windows applications, Lotus Notes in all positions
- On ERT team, Safety Committee.
0-5 years of experience
Diagnosed printers and scanners for repair
- Developed and tested new reporting system using Visual Basic
- Performed modifications on existing software
- Designed and developed quality printers
- Documented customer information onto database
- Printed warranty invoices for customers
- Exchanged non working parts and ordered replacements
- Provided excellent customer service
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Printer Technician
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
