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Senior Instructional Designer Resume Samples
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0-5 years of experience
Designed and built effective, measurable instructional materials for online courses, in-person, and virtual instructor-led delivery with defined instructional, learning, or performance outcomes. Conducted detailed needs assessments to adapted instructional content for different levels of learners.
- Consulted with subject matter experts, developing instructional content and made recommendations regarding course design, technology, instructional delivery options and measurement and assessment strategies; resulting in implementation of instructional sound training materials that met key business initiatives.
- Met cost savings initiative, eliminating use of vendors and enabling building of all training assets in house.
- Reduced vendor cost $40K by creating engaging video series of four 5 to 10-minute Go Animate videos as part of robust sales training program. Enabled geographically dispersed audience of over 200 sales employees to view, react and share insights on real life scenario role-plays, improving selling skills and eliminating need for instructor-based learning.
- Saved $120K in vendor cost by building six narrated 25-minute Storyline eLearning modules, outlining a new process. Increased stakeholder satisfaction by decreasing standard vendor development time of three months to one month. Produced an eLearning series that improved implementation time of a new process.
- Preserved $100K in vendor cost by building ten 2 to 3-minute systems video tutorials in Captivate for new systems implementation. Created short targeted content video tutorials, allowing learners to choose a specific video at time of need, creating customized learning paths.
6-10 years of experience
Oversaw overall planning, management, reporting and completion of technical training curriculum programs and ensured quality across a wide variety of business unit programs.
- Led several global, virtual teams that leveraged innovative design and development strategies to create courseware for increased customer satisfaction, and improve process efficiencies.
- Acknowledged with Merit and Peer Awards for prioritizing multiple, concurrent complex projects utilizing Captivate and AGILE Project Management processes in a fast-paced environment, resulting in on-time delivery increasing each quarter.
- Received Merit Award and Lean Six Sigma Green Belt Certification for design and global launch of Oracle-based defect tracking system by identifying and developing strategic plans, conducting systems analysis, technical design, coding, testing, and training, resulting in reduced course developer cycle time and streamlined resource costs.
- Provided team leadership by assigning and reviewing individual projects, mentoring in instructional strategies for adult learners, as well as giving input on hiring and evaluating team members.
- Created best practices, organizational training methods and tools for SCORM 1.2 compliance.
- Worked cross-divisionally with regional business partners to identify, analyze and develop key strategic improvement measures and customer expectations.
0-5 years of experience
Lead designer on an 8-month Loan Processing New Hire redesign project that included several ISDs, facilitators, and developers.
- Transformed an 8-week lectured based program to a 4-week immersive, job simulation that included creative & interactive eLearning lessons (e.g. comic book challenges, a day with Lexi Loan, and hike killer T mountain), seven replicated live loans with supporting documentation, 206 task based software simulations, 4 weeks of facilitator guides, 15 assessments, and an immersive job based practicum.
- Coached and instructed 3 Junior Instructional Designers and 20 Facilitators in the application of ISD, presenting the ADDIE process, Bloom’s Taxonomy, Robert Mager’s Performance-Based Learning Objectives, using blended learning techniques, Agile development, immersive job task replication, and instructional methods including Gagne’s Nine Events, and Four-Component.
- Created eLearning courses using Articulate Storyline.
- Created job immersive scenario-based training using storyboards and facilitator guides.
- Designed and developed performance-based certification assessment.
- Provided ISD standards, tools, and resources to emerging Training Academy team and team’s SharePoint site.
0-5 years of experience
- Analyzed Product Development and Marketing documents such as BRD, use cases, and troubleshooting flows in order to define learning objectives.
- Collaborated with SMEs to obtain and refine training content to ensure a good customer experience.
- Designed training deliverables for ILT and e-learning delivery methods including facilitator guide,
- Strategized conceptual design with e-learning developers to create online modules.
- Contributed to development of training templates and assisted with team process improvement and workflows.
0-5 years of experience
Offered international expertise on Sharable Content Object Reference Model SCORM Instructional Design. Remotely managed team of 18 instructional designers in Department of Defense instructional technology initiatives by overseeing simultaneous independent and team projects and handling team member performance issues. Propelled various government training programs to completion by maximizing SCORM e-Learning standard. Provided cutting-edge technology and instructional design for the public by designing and developing SCORM Conformant Content Examples.
- Managed 20 technical projects with $250K-$2.5MIL budgets with up to 11-month time frames. Oversaw instructional, graphic, and technical development while advising on design, development, and integration of SCORM into work process.
- Led project team by utilizing MS Project to track schedules, deadlines, resources, budgets, and progress. Conducted team meetings and prioritized availability to resolve problems. Hired, terminated, and evaluated team member performance.
- Collaborated with Program Manager to approve additional team hours upon negotiating necessity and allocating budget.
- Conducted international training sessions and presentations on applicability of learning theory to SCORM standard and LMS software requirements including content, coding, and usability. Translated technical language into user-friendly format.
0-5 years of experience
- Designed leadership course materials, and job aids in a range of customer service and client needs including media formats (e.g. Web Based Design, Instructor Lead Training).
- Analyzed and measured learning and development programs to ensure they met employee and organizational needs.
- Developed project plans and monitored course effectiveness.
- Partnered with Instructional design team on course design and research on best practice techniques and theories ensuring methodologies are developed into course materials.
10+ years of experience
Developed learning content and solutions for healthcare organizations that use electronic health records, clinical informatics and healthcare technology. Managed multiple training development projects. Documented hospital workflows and policy and procedures. Used Adobe Captivate and other content development tools to create effective learning assets such as task simulators and quick reference guides.
- Collaborated successfully with management, subject matter experts and business analyst to analyze content to identify recommended practices and determine best delivery method.
- Managed conversion of instructor-led courses to technology based learning assets. Resulting in a new revenue stream and reduced departmental travel expenditures while enabling facilities to train users at a fraction of the cost and reduced training cycle time compared to traditional ILT training methodologies.
- Led training consultant role for hospitals’ e-learning customization project. Developed templates for training assets, customer requirement needs analysis, role-based needs analysis and train-the-trainer program. Worked directly with customers which resulted in many customers requesting work on additional projects.
- Respected for delivering high-quality projects on time and within budget in a deadline driven environment.
- Creatively used industry leading tools to maximize learner engagement and interactivity which resulted in more effective learning.
- Detail oriented quality assurance for reviewer learning projects created by other team members providing valuable feedback and recommendations to improve the learning experience.
- Digested large amounts of information to convert into orderly education deliverables.
- Asked to participate in many cross-functional teams due to ability to professionally facilitate partnerships among stakeholders with divergent agendas fostering consensus among participants to achieve outstanding results.
0-5 years of experience
Created comprehensive ILT relating to the Patient Protection and Affordable Care Act for Covered California’s Health Care Exchange Program
- Created Job Aides, Quick Reference Guides and How To Guides
- Converted ILT to eLearning using Captivate 6.0
- Facilitated uploading ILT courses to Meridian Knowledge Solutions LMS
- Created and edited comprehensive training and assessments for a wide audience including County Eligibility Workers, Service Center Representatives, Navigators and Insurance Agents on subject varying from ACA, Customer Service, Consumer Assistance, Plan Options and Post Enrollment
- In-depth knowledge of the Affordable Care Act, regulations, stakeholders, tiered plan levels, Medi-Cal and multiple health care reform topics
0-5 years of experience
- Collaborated with UI developers, business process owners, and SMEs to develop customized training in 16 curriculums for the NetSuite Order Management System.
- Gathered requirements, wrote design documents, learning objectives, course content, scenarios, user flows, user interactions, and evaluations.
- Designed, developed, and implemented eLearning while incorporating business objectives, training plans, SME input, user flows, and evolving user interface in an Agile environment.
0-5 years of experience
Developed design strategies for engaging solutions that supported on-the-job performance. Coached and mentored team members.
- Designed, developed, and implemented demonstrations for a new Customer Demonstration system for three phases combining Captivate and Brainshark into bite-size chapters for approximately 300 salespeople with excellent Level 3 feedback and business partner satisfaction. Managed logistics for SME-led virtual office hours introducing changes for each phase.
- Led design for blended training for a significant change to the customer-facing website that included SME-led training, multi-media communications, job aids, and demonstrations for over 200 communication consultants and marketing directors.
- Volunteered to implement employee improvement suggestions from the “Voice of the Associate”; collaborating with Editing and Publishing, implemented a consolidated Editing and Publishing form reducing employee input by six minutes per request and improving employee satisfaction.
- Evaluated four training products in pilot for the research group and developed content for the pilots to be used in the classroom. Recommended adoption of Poll Everywhere.
- Directed and assisted with video shoots for leadership messages and company’s first coordinated emergency response exercise.
- Executed electronic publishing requests for LMS and programming assessments in QuestionMark Perception accurately and on time.
- Designed and developed post-class activities in Captivate for over 250 employees to improve the quality of customer service in the call center.
- Consulted with Education team to develop activities and interactions for external customer training programs.
- Asked to serve on team that developed and ran the All-Hands meetings for four quarterly meetings. Improved the after-meeting survey response from 20% to 80% participation.
0-5 years of experience
- Designed and developed nine instructor-led training courses for the web, client, and mobile versions of Primavera enterprise project management software.
- Developed software simulations using Captivate.
- Created specific sample project data and scenarios for the IT, Engineering and Construction, and Maintenance and Turnaround industries.
- Facilitated train-the-trainer workshops to evaluate training curriculum.
0-5 years of experience
- Managed the design, development and delivery of [company name] Payroll for the UK curriculum
- Improved effectiveness of video training by designing high-level, conceptual video content supported by documentation, exercises and a practical exam
- Analyzed [company name] Payroll system training to identify improvements for scalability from hundreds of students to thousands
6-10 years of experience
Manage an extensive curriculum of technical learning solutions in the financial services sectors of Investment Management, Real Estate, Banking and Capital Markets and Insurance for external clients of [company name].
- Collaborate with clients and subject matter experts in the analysis, design, development, implementation, and evaluation of creative learning solutions, including eLearning and classroom-based trainings.
- Participate in a global [company name] mobile learning design and authoring tool evaluation committee.
- Establish strong relationships with various stakeholders throughout the firm, including [company name] L&D and partner leadership.
- Oversee a team of project managers to ensure that client trainings are developed and delivered on time and within scope and budget.
- Lead and coach a team of two Instructional Designers.
- Design, develop and conduct internal team trainings.
0-5 years of experience
As an active member of a training development team, created training that used the ADDIE model and Bloom’s Taxonomy to create SCORM and 508 compliant customer training courses that realizes reduction to practice of skills obtained during training.
- Aggressively monitor the project budget and schedule of deliverables to maintain the company’s profit margin. Completing all milestones and delivery deadline on schedule and within budget.
- Effectively adjudicate customer and cross functional stakeholders’ expectations to maintain a positive customer relationship and earn new business.
- Keep all stakeholders informed and document progress of the development project.
- Uploaded material to SharePoint, Blackboard and other repositories as needed.
0-5 years of experience
Developed policies and procedures for Banfield hospitals using RoboHelp and Microsoft Word.
- Developed design documents, project proposals, style guides, and templates.
- Developed software user guides using FrameMaker 7.
- Developed online and paper-based training courses, tests, and evaluation forms using Photoshop, Word, HTML, and Flash.
- Edited marketing materials and other internal procedure documents.
- Developed scripts, storyboards, and organized photo shoots.
- Coordinated training classes, webinars, and other training seminars.
- Developed PowerPoints for training, marketing, and sales presentations.
0-5 years of experience
- Executed online course development utilizing Articulate Presenter, Articulate Storyline 2, and Camtasia; administered LMS using SABA Cloud.
- Conducted whiteboard explainer video development with Videoscribe.
- Developed learning objectives and curriculum design.
- Created custom graphics with Adobe Illustrator and Adobe Draw.
0-5 years of experience
- Consulted with clients to define program development and instructional design needs and develop strategies for Web-based courses
- Developed project work plans and managed communications between client sponsors, subject matter experts, and Web development team members to achieve goals
- Designed and produced project scope and design documents, storyboards, and wire frames
0-5 years of experience
Designed a blended learning solution for a Motivational Interviewing curriculum that consists of ELearning, workshop and a mentorship program.
- Developed Elearning course on Medical Insurance Risk Adjustment
- Designed a curriculum for Mid-level Operational Leadership.
- Designed and developed ILT on Every Day Coaching, Facilitation of Best Practices, Interviewing Bargaining Unit Employees, and Critical Thinking skills.
- Developed Design Documents, PowerPoint Presentation, Instructor Guides and Participant Guides for each course.
- Developed Leaders handbook and worked collaboratively with HR and business colleagues.
0-5 years of experience
I was the Senior Instructional Designer and training manager for [company name] Office of Information Security Risk and Privacy division. I was responsible for the course development, implementation and completion of all security related training for the entire state of South Carolina [company name]. I am also the Learning Management Administrator.
- Facilitated departmental technology to support statewide operations, computer based and blending learning solutions.
- Served as the technician and administrator supporting DSS’s vision working with DSS administrators, trainers, and employees and monitoring, responding to, and solving LMS admin related tickets, and other LMS administration related duties as needed.
- Provided coaching, support and consultation to DSS faculty, instructional staff, and administration in the design and implementation of online learning systems and technologies. Accountable for all logistics, organizing training preparation, scheduling, resource materials, including materials procured from outside vendors.
- Used ADDIE to create self-paced computer based training courses through the creation of design plans and storyboards using of Adobe Presenter, Articulate Studio ’09, and PowerPoint.
- Managed training and developmental needs, of all DSS employees, through regular consultation with various leaderships, executives, and teams while maintaining the entire training curriculum from conception to completion.
- Used ADDIE and adult learning theories to create federally mandated Security Awareness Training (SAT).
- Maintained SharePoint database system of 6000+ employees and the completion criteria for each employee of the DSS SC.
0-5 years of experience
- Collaborated on defining instructional design policies and procedures.
- Consulted with faculty on the creation of online and blended learning environments.
- Created graphic templates for course materials integrating the university’s look and feel.
- Taught faculty development workshops on Blackboard and contributed job aids and knowledge base articles.
0-5 years of experience
- Program managed, designed, and developed global learning strategy and localization products and tools curriculum for over 139 products in over 89 different languages for translator linguists and reviewer vendors working with supply chain operations vendor management
- Managed and coordinated a team of vendors, technical writers, designers and stakeholders and created learning modules for localization vendor on-boarding and globalization and product translation initiatives
- Worked with technical writers and program managers on Google branding and style requirements based on product intent, messaging, and to validate content to ensure learning effectiveness for a global audience
- Using Articulate Storyline, developed learning solutions for Android Wear call center employees to troubleshoot top user issues (TUIs) utilizing scenario based e-learning, videos, job aids, and ILT guides
0-5 years of experience
- Provided project management resources for scope and resource allocation requirements of training initiatives for the following clients: FM Global and Untied Health Care
- Performed QA reviews for two FM Global Instructional Designers
- Supervised Offshore ID’s on e-Learning development for United Health Care
- Performed QA reviews on Captivate 4 simulations / demonstrations for United Health Care
- Developed New Call Simulations / Demonstration’s in Captivate 4 for new hires on Medicare
- Conducted weekly project meetings with the client and Aptara Offshore development team
- Escalated all issues to client and support team to ensure project timelines and expectations
0-5 years of experience
- Consultant performing instructional design and development, project management and business analysis
- Developed department project plan, strategic roadmap and executive presentations to obtain corporate and stakeholder buy-in following a department re-organization of Technical Operations Training department
- Reviewed and edited the work of other instructional design contractors to ensure all courses adhere to Charter standards in terms of both style and content
- Developed and updated technical courses (cable, high speed internet and VoIP telephone hardware and products, from headend to customer premises) and non-technical courses (such as a Leadership and Management Skills workshop) in accordance with strict Charter design and style standards
0-5 years of experience
- Developed eLearning for a corporation in the telecommunications industry.
- Created e-learning templates for several instructional designers.
- Created over 40 training videos (Camtasia, Storyline2 & Captivate)
- Completed post production work for SCORM compliance and LMS preparation
- Redesigned linear WBT into more interactive, scenario-based training
- Recorded and edited voice overs for multiple training projects
- Worked with SMEs and various team members
- Provided project management and assisted project manager
0-5 years of experience
- Served as project lead for an EDI-to-XML Interoperability eCurriculum.
- Created storyboards.
- Edited many eCourse texts as interim editor.
0-5 years of experience
- Aligned 4 mortgage certification programs into a common delivery structure, also made the programs on demand.
- Took static PDFs and redesigned to make them interactive. The goal was to create an interactive study guide and assessment following the training.
- Accountable for the design and development of learning solutions (including face to face and web based content) for business initiatives for Business Purpose Lending (BPL).
- Liaise with Subject Matter Experts throughout the design and development process for content validation
- Attend regular project team meetings and provide regular status updates on activities, identifying any issues or challenges
- Advise the design/development team members of capabilities and limitations of various delivery methods from a design perspective
- Used custom master page with the application pages in SharePoint 2010 to create custom layouts.
0-5 years of experience
- Conduct needs analysis
- Identify gaps in current training structure
- Create and maintain project plan to ensure courses are developed within established timeframes
- Provide weekly status reports to Managers
- Design, develop and implement blended learning solution, including e-Learning, virtual learning, quick reference guides, user manuals and SharePoint knowledge base
0-5 years of experience
- Change Management
- Training Delivery
- Project Management
- Internal Communications Writing
0-5 years of experience
- Contracted to the National Geospatial-Intelligence Agency (NGA) to develop blended learning solutions for NGA staff.
- Current TS SCI CI poly clearance.
- Use the ADDIE systematic approach to training development model to design and develop highly interactive training.
- Use Storyline 2, iConnect, Camtasia, Microsoft Office, social media and a number of applications specific to NGA to design, develop and deliver the training.
0-5 years of experience
- Senior Instructional Designer in the Center for Online Learning at the Lindner College of Business in the areas of Program and Curriculum Design and Development for Online Learning.
- Facilitate and assist in all aspects of the Curriculum, Analysis and Revision Process for the Online MBA & MSTax Program.
- Develop, implement, and support the UC LCB Faculty in areas of Blended, Hybrid, and Online Learning.
- Develop and Manage faculty development and continuing education programs for Business Faculty.
0-5 years of experience
- Design and develop custom eLearning projects and closure
- Create custom graphics using Adobe Illustrator
- Create unique visual elements
- Create Train-the-trainer PowerPoint presentations
0-5 years of experience
- Technical and curriculum lead developing self-paced online learning courses
- Led learning management system evaluation, transition, and administration
- Rapid UI/UX product prototyping and testing of eLearning and mobile app experiences
0-5 years of experience
- Develop customized eLearning modules and courses for a variety of clients.
- Research and implement new web technology into online courses.
- Develop storyboards for modules.
- Design course blueprints.
- Create multimedia templates and interactions using a variety of software.
- Install and customize various LMSs for clients on our servers.
0-5 years of experience
- Design and develop e-learning for large adult audience
- With the ADDIE model, create instructor-led workshops for Human Resources
- Develop web-based training for software, soft skills, and policy
0-5 years of experience
- Develop a range of online and face-to-face courses.
- Convert live courses to online courses and update current course content.
- Develop storyboards for online instructional content.
- On-going planning, designing and implementing of new courses.
- Administrator for medial compliance database.
- Support staff to health coaches.
- Create training material and conduct training classes.
- Prepare and develop reports for clients and management.
- Identify participants with certain health risks.
- Trained staff and faculty on Word, Excel, PowerPoint, and SharePoint.
0-5 years of experience
- Create instructional content (highly technical in nature) for gas industry.
- Analyze existing curriculum and identify gaps resulting in creation of future instructional content and revisions.
- Creating Captivate Instructional content as well as eLearning documents for a highly technical audience.
0-5 years of experience
- Design, develop and review instructional content for online learning.
- Provide constructive feedback to course developers as a part of the instructional design process.
- Create and utilize templates and best practices for course design.
- Coordinate and/or consult on instructional programs and projects.
- Collaborate with team members and Course Developers to successfully complete course development and revisions.
- Research and assess uses of new technologies for learning and instruction.
- Advise faculty on best practices for online learning and suggest best method of implementations.
- Advisory member of eLCC, e-Learning Consortium of Colorado.
- Manage multiple instructional design projects from proposal to implementation.
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[Senior Instructional Designer]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
