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Additional Hospitality Resume Samples
Host Resume Samples
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0-5 years of experience
Skilled in greeting and interacting with guests in a professional manner
- Developed accurate floor plans and coordinated seating arrangements
- Demonstrated the ability to communicate with coworkers
- Hands-on experience in Open Table, answering telephones and taking reservations
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special
- Maintained a clean and organized work area
0-5 years of experience
Checked to ensure that appropriate changes were made to resolve customers’ problems.
- Assigned to all rides and attractions to the responsibility of Pier Park.
- Greeted guests arriving at pier park social functions.
- The Pier host participates in a variety of functions at Pier Park including by providing excellent customer service and operating rides.
- Supervised 75 people in line and any resolved conflicts or problems.
0-5 years of experience
Gradually grew within the company from host to server through the understanding of our company’s menu, policies, and philosophies.
- Greeted guests upon entering with kindness and gave an accurate quote based on the list and where other guests were during their meal
- Maintained list, set tables, called guests when tables were ready
- Organized tickets on kitchen window, called and held food, delivered food to guests in a timely manner
- Greeted guests with kindness, explained the concept of our restaurant, and gave suggestions when needed
- Ability to multitask, use POS System efficiently, and restock when needed
0-5 years of experience
Conduct security patrols, monitor access / gate controls, crowd controls, and directing traffic.
- Conduct visual inspections of bags or packages.
- Responding to radio calls as needed, calling in safety concerns and completing visual inspections and observing occurrences of areas being patrolled.
- Ensure that MLB and Angels Baseball security standards are met; will be familiar with lists, guides and reference material provided by MLB.
- Communicate with stairway and elevator usher staff to ensure limited access to the secured park locations; and will handle other duties as assigned.
0-5 years of experience
- Provide accurate information to potential guest
- Consistently provided the highest standards of service.
- Resolved guest complaints properly and very professionally
- Provided excellent customer service and correctly set up reservations
- Took initiative to find extra tasks when scheduled duties were completed.
- Carefully maintained, an clean environment for my coworkers and also potential guest.
- Up-sold additional menu items, beverages and desserts to increase restaurants profits
0-5 years of experience
Responsible for identifying, developing and sustaining quality relationships with casino players to enhance customer loyalty and profit margins.
- Develop and implement new events and attractions designed to increase the brand and accelerate database growth
- Collaborate with all departments to resolve customer issues can complaints to ensure each guest has seamless satisfaction on their trip.
- Continually keep up constant communications with new and inactive customers through various methods (emails, phone, personal cards, etc..)
- Meet and surpass quarterly goals. Generating over $1.7million theoretical over 3months
0-5 years of experience
Managing and overseeing three teams of employees, scheduling and administering office operations and making connections with guests and vendors.
- Bar Manager- Using management abilities and enthusiasm to serve and accommodate patrons to maintain a high level of customer satisfaction at all times.
- Car Side Manager- Responsible for coaching employees to deliver adequate, courteous, quick, and efficient service to patrons when calling in a food or beverage order to be brought to their vehicle including suggestive selling.
- Host Manager- Expected to spend a little time meeting and greeting guests and getting immediate feedback about their dining experience.
0-5 years of experience
Accurately and honestly maintained and counted cash drawers
- Delegated employees efficiently and fairly
- Cleaned, organized, and maintained inventory as well as restocked supplies and redemption counter
- Repaired arcade games with minor malfunctions – hardware and electrical
- Provided outstanding customer service receiving gratitude from customers, their families, and my coworkers.
- Training new employees sufficiently to become a member of [company name] Team
- Upholding State Regulations with Inflatables and Cleanliness
- Brainstorming new ideas for advertising, marketing, and customer specials
0-5 years of experience
- Negotiated trades with local business and attractions
- Organized promotional events/ concerts
- Handled and managed various costumer accounts for three diverse radio stations
- Hosted on air segment
- Pursued potential leads to close sales
0-5 years of experience
Warmly greet guests and bid a pleasant departure and invite to visit again
- Find out the seating place of guests as per requirement
- Present menu and hot deals of the day
- Run waitlist, gauge kitchen, servers and general dining room performance
- Ensure that requirements for all guests are met; including small children, disabled or food allergic guests
- Examine and maintain the entrance area, doors, windows in addition to menu covers and inserts
- Create new settings as per requirements and clear additional settings if not needed
0-5 years of experience
Coordinate with administration and departments forwarding requests/unresolved issues to the designated resource
- Manage customer accounts using the CRM to perform customer verification and process applications, orders and requests
- Analyze business processes to develop strategies for increasing productivity/revenue while decreasing internal downtime
- Manage the front desk effectively assisting customers on the phone and in person
- Effectively facilitate business trips to customers with affiliated clubs domestically and globally
0-5 years of experience
- Created song list and discussion topics for each show
- Fulfilled duties of the main engineer/board operator by monitoring boards and adjusting levels and EQ during shows
- Cued all music and sound effects throughout the show
- Created original audio tags and promo for the show
- Contributed to humorous banter and insightful discussions ranging across various topics with co-hosts
- Took charge of Radio Twitter page to interact with listeners in real-time
0-5 years of experience
Oversee multiple sections of restaurant; provide punctual friendly service for new and repeat customers.
- Escort customers to their tables; inform customers of daily menu specials and covey request to kitchen staff.
- Provide exceptional customer service ensuring that customers are satisfied with food and service.
- Present menus to patrons, making recommendations upon request and ensure accuracy of orders.
- Participate in bi-weekly staff meetings and training sessions; pinpoint, clarify and fulfill special requests.
6-10 years of experience
Customer service duties include: answer phone calls for reservations, provide information on company services, assist in special events.
- Make reservations in the Vector Desk program.
- Cashier and retail sales. Set lanes for parties and special events.
- Pinsetter, evaluating and diagnostic of lane issues.
- Knowledge on Brunswick lanes. Restaurant Host, Food Runner, knowledge in Open Table,
- Design and draw menu items on boards as promotion.
- Clean bowling areas as needed.
- Assist on daily Cash and Sales Reports.
0-5 years of experience
Assist with slot promotions, gift giveaways, concerts and special events and projects as needed.
- Generate Revenue and discover new ideas to implement in order to increase guest coming in and out of the casino.
- Actively booked guest for rooms and telemarketing in order to update guest on possible opportunities inside the casino
- Provide a conduit between the casino and the guest to supply the guest any and every need.
0-5 years of experience
- Assisted various party planners in developing enticing menus for catered functions
- Placed food orders with the cooking staff and served in-house customers in a timely manner
- Assisted cooking staff with food preparation
0-5 years of experience
Serve as first point of contact and the first impression for customers.
- Greet customers and direct them to points of interest, i.e., bar, dining, restrooms, managers, etc.
- Answer phones and handle customer inquiries with excellent hospitality and professionalism.
- Maintain seating and customer flow of the restaurant.
- Train all new host employees on proper procedures and policies.
0-5 years of experience
- Research, pitch, and develop video episodes and multimedia articles (news, features, enterprise, etc.)
- Conduct interviews, write scripts and produce packages
- Be one of the faces to represent the organization, as well as host or co-host episodes
- Manage and develop social media presence: stories in progress, finished pieces, on website, etc.
0-5 years of experience
- Answer phones, take reservations and forward takeout orders to the correct phone line
- Enthusiastically greet guest, take them to their table and provide silverware and menu
- Monitors the restaurant table rotation and ensure wait staff receive a fair amount of tables to wait
- Keeps track and maintain count of tables that are cleaned and available for new guest
- Engage in the collaborative process assist cleaning tables as needed during down time
6-10 years of experience
Perform customer service and maintain quality of service.
- Maintain appropriate inventory levels crucial for effective customer service.
- Problem solves and negotiates a diversity of customer issues.
- Able to work quickly and efficiently whilst meeting the highest standards of presentation and attention to detail.
- Able to quickly and confidently communicate with guests to meet their needs.
- Ability to multi task in a fast paced environment.
0-5 years of experience
Communicated orders to supervisors
- Created a positive and enjoyable environment
- Conversed with customers and made them feel welcomed
- Followed directions correctly and swiftly
0-5 years of experience
- Customer service specialist at four star boutique hotel property
- Concierge services, travel arrangements, and sightseeing reservations
- Payment processing, charge posting, and folio requests
- Managed contracts, created BEOs, client site tours, and spear headed ongoing project updating catering menus in Opera
0-5 years of experience
Reporting signs of disorder or suspicious behavior, recommends improved methods of maintaining control and resolving conflicts in an effective manner
- Perform a complete search and ensure the establishment is secured after the venue
- Effectively managing time and security during high volume events
- Monitoring and observing the customers identification at the front door, ensuring no underage or suspicious individual accesses the venue.
- Observing the operation of the diverse entertainers activities and ensuring that they maintain the integrity, professional conduct and procedures of the establishment
- Effective verbal communication skills to guest, staff and management regarding rules, regulation, policy and methods to improve overall operation
- dealing with entertainers, spectators, and VIPs as security, you are overseeing/supervising their safety
- It is my responsibility for everyone to follow procedures
- Security is the supervision of others
0-5 years of experience
Highly skilled in delivering outstanding service by greeting and serving customers
- Ability to answer menu questions
- Proven record of setting-up station and breakdown of side work
- Maintain a Cash draw/ provide customers with change/ process credit card payments
0-5 years of experience
- Promptly and efficiently prepare guests food, while making sure each modification is correct
- Records temperature of meats to ensure they are up to standard
- Eagerly assists guests, providing them with a satisfactory experience at the restaurant, and encourages them to try new items they may enjoy
- Knowledge of POS system, handling large amounts of money
- Experience in preparing the restaurant to close for the night by cleaning, stocking, etc.
0-5 years of experience
- Opening and closing duties include setting up and breaking down service stations
- Clearing tables after guests and setting up wine glasses for the next patrons
- Unloading the delivery truck weekly.
- Greeting guests in a prompt and friendly manner and walking them their seats
- Serving food and drinks to guests when waiters or waitresses need assistance.
- Rolling Silver wear for the lunch and dinner services
0-5 years of experience
Monitors floor staff and their performance relating to theater seating, interactions with guests, safety procedures, and general presence on the floor.
- Responsible for opening the museum for staff and preparing areas for staff to operate.
- Assists in scheduling and assigns staff museum areas during their shifts.
- Works alongside floor staff to execute procedures such as seating and school group orientation.
0-5 years of experience
Prepare food and drinks for approximate 163 hotel guest.
- Clean breakfast bar, refrigerator, coffee pots restrooms and polish furnisher daily.
- Greet and assist hotel guest with any questions or concerns.
- Answer phones for hotel guest concerns and inquires.
0-5 years of experience
Greet each customer with friendly eye contact and individually thank them for their business
- Retrieve, organize, and clean as needed or directed by customer service leadership
- Provide courteous customer service/Conduct sales and company promotions
- Respond and resolve customer requests and concerns
- Provide an inviting environment for the customers by maintaining a neat and clean area
- Adhere to all company policies procedures and safety standards
- Comply and record Customers orders (food and drink) and Serve
- Complete Cash/Card transactions
- Enhance and Promote store sales
- Perform other related duties as assigned
0-5 years of experience
Greeting guest at door and assigning them to a specific table
- Taking orders and entering into a computer system
- Credit/Debit and Cash handling
- Make sure guest leave with a great experience
- Sale Promotional and Retail items
- Answer phones with company greeting
0-5 years of experience
Responsible for generating incoming and outgoing calls
- Managed all past due correspondences via mail
- Handled various insurance verifications techniques
- Scheduling and posting payment arrangements
0-5 years of experience
- Greeting visitors and answering busy multi-line phone system
- Great ability to timely arrange and organize schedules for reservations
- Manage phone activity as well as walk in traffic
- Response to quest queries and resolved guest
- Making calls to verify reservations or change or changes
- Corroborate data accuracy after performing data entry procedures
- Trained new workers for hired position including safely policies
0-5 years of experience
Engage guests with caring, passionate, and respectful customer service.
- Set up, clean, break down bar area. As well as prepare garnishes.
- Handle money in the form of checks, cash, credit card, etc.
- Compassion for guests as they enjoy their dining experience.
0-5 years of experience
- Facilitates debates among established public affairs officials once-a-month on web shows including Scholar’s Mate and The Square Circle.
- Introduces political topics to discuss among guests.
- Manages social media accounts by posting updates and discussion topics.
0-5 years of experience
Taking orders, waiting tables fast and efficiently
- Closing and opening duties, site break down and preparation
- Knowledge of vast beer and wine menu that changes frequently
- General knowledge of food menu items (ingredients, taste, pairings, etc.)
- Ability to work both indoors and outdoors and in different climates
- Ability to handle a multitude of tables at one time
- Ability to remember many guest orders correctly
- Work well around young children; be cautious and considerate
- Able to make suggestions to guests if need be
- Knowledge of any off menu specials
- Be able to up sale