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Additional Hospitality Resume Samples
Nightclub Manager Resume Samples
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0-5 years of experience
Award-Winning nightclub & ultra-lounge with Revenue in excess of $60M annually; left in October due to family needs
- Oversaw all Lounge operations and managed exclusive events including Madonna’s Private Birthday Party
- Increased cocktail server sales by 20% within 3 months; additional revenue of Est. $625K annually.
- Implemented unique nightlife promotion on ‘Off’ Nights; created additional revenue of $400K annually.
- Improved employee morale, motivation, and happiness; turnover was nearly zero.
0-5 years of experience
Managed staff of 36 employees, ensuring efficient customer service in this high-volume, tourist-oriented selling space.
- Maintained all accounting, cash, bar/food/inventory cost, payroll, and administrative controls.
- Managed all nightclub/restaurant operations. Volume: $40,000 / night.
- Demonstrated skills accommodating private parties featuring corporate heads, sports figures and celebrities; credited with high degree of diplomacy resolving problems without sacrificing customer relations.
- Recipient of performance excellence recognition; ranked #3 in business development and won numerous sales contests.
- Recognized for cultivating long term, stable staff with team-player philosophies; credited with increasing revenues 168% over three years by increasing customer base and average check.
- Extensive profit / loss experience in standardization of portions and implementation of labor cost controls, documented end-of-month, daily and weekly transactions; prepared bi-weekly payroll.
- Orchestrate recipe/menu development based on guest trends/preferences and seasonal considerations; sources – vendors and negotiates inventory costs.
0-5 years of experience
Managed the rooftop venue “Eden” during all nightclub operations, which included Thursday through Saturday evenings, and in the summer, Sunday afternoon events.
- Consistently brought in the highest revenue numbers of any venue or outlet in the entire property, including banquets and private events.
- Managed 100 employees on the nightclub staff.
- Developed the training program as well as materials for all new bar staff (bartenders and barbacks).
0-5 years of experience
Coordinated details of events to include: conferences, weddings, birthdays, anniversaries, charity events, surprise parties, trade shows, sales meetings, business meetings, employee appreciation events, and virtual events.
- Secured sponsorships; booked talent, including musicians, bands, and disc jockeys.
- Coordinated event logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event evaluations.
- Kept inventory of backdrops, projectors, computers, and other display materials valued in excess of $350K
- Responsible for running all aspects of the club focusing on cleanliness, proper stocking, set-up, inventory procedures and exceptional customer service
- Planned and implemented an entire online marketing campaign including revising and updating their company website as well as developing a presence and posting on such social media sites as Facebook, Twitter, Flickr, YouTube, etc.
- Streamlined an inventory procedure policy that cut costs by 15% and drastically cut back on internal theft by more than 65% over a 10-month period
- Wrote a 30-page employee manual for all the staff; implemented systems for staffing, scheduling, inventory, and training
0-5 years of experience
Ensured that the nightclub operated efficiently and effectively.
- Oversaw staff, and guarantee first-rate customer service.
- Executed, controlled and reviewed all processes related to stock control, cash handling, and purchasing and other important procedures in a bar.
- Recruited, trained and arranged the work schedule of the nightclub’s staff.
- Complied with healthy and safety standard.
- Trained personnel in areas such as safety regulations and local ordinances.
10+ years of experience
Ensured nightclub operations ran efficiently and effectively
- Executed, controlled, and reviewed all processes relating to stock control
- Executed, controlled, and reviewed all processes relating to cash handling, and purchasing
- Hired, trained and scheduled nightclub staff (i.e. bartenders, bussers, and security staff)
- Ensured nightclub was in compliance with all health and safety codes
- Oversaw food and drink preparation
- Provided first-rate customer service
0-5 years of experience
Maintained cleanliness and healthy maintenance of the club.
- Ensured efficient customer service by the staff.
- Program and maintain Aloha system.
- Maintained records of daily sales. Prepared reports and evaluated them to the owner.
- Responsible for the maintenance of the account administration, payroll, cost, inventory, bar and other services.
- Supervised employees work and made sure they followed club policies and also see that the customers behave well.
- Implemented systems for staffing, scheduling.
0-5 years of experience
Responsible for ordering liquor and beer for the establishment.
- Maintained the schedule for, and supervised, five bartenders and three waitresses.
- Trained staff on procedures and etiquette requirements.
- Tended bar on a full-time basis as well as managerial duties.
6-10 years of experience
- Managed 10 servers and 12 bartenders
- Trained, supervised and scheduled servers and bartenders in customer relations and cashiering
- Responsible for payroll and all maintenance of the bar
- Worked closely with thousands of tourists during the busiest season
6-10 years of experience
Handled a small team of employees and motivated them to work efficiently
- Developed new strategies and implemented them to increase profit of the bar
- Hired, trained and educated new staff on importance of portion control as it refers to licensing
- Responsible for all accounts to be paid, inventory received and employee payroll
- Changed club’s negative reputation by increasing the customer service standards to above par as well as planning, organizing and implementing fun, new and entertaining events
0-5 years of experience
Completed a variety of tasks associated with running a nightclub. As a bartender prepared and distributed beverages while making sure all state laws concerning the serving of alcohol were followed.
- Doubled sales in one year through in-house advertisements, mailers, and special event nights with contests.
- Responsible for booking all entertainment and special events.
- Designed all promotional calendars and flyers.
0-5 years of experience
Helped implement security methods for Nightclub and restaurant chain.
- Promoted to Head Manager of Hot’s Nightclub in 1989.
- Doubled sales in Nightclub in 1989 and tripled them in 1990.
- Received Honors for most improved nightclub in 1990.
- Relief manager for sister company Blue water steak and seafood {2 days a week}
- Relief manager for Pizza parlor Red lion Pizza {1 day a week}
0-5 years of experience
- Ensured that the nightclub operated efficiently and effectively.
- Oversaw staff, and guarantee first-rate customer service.
- Executed, controlled and reviewed all processes related to stock control, cash handling, and purchasing and other important procedures in a bar.
- Recruited, trained and arranged the work schedule of the nightclub’s staff.
- Complied with healthy and safety standard.
- Trained personnel in areas such as safety regulations and local ordinances.
0-5 years of experience
Responsible for operations of 400 Seat, 26,000 sq ft. Restaurant and Nightclub
- Responsible for forecasting and budgeting of operation of all bars
- Implemented wine by the glass program which greatly increased sales
- Developed and implemented marketing plan for operation
- Responsible for training in all departments as well as implemented follow up training programs
- Instituted perpetual inventory and ordering systems for all alcohol outlets
- Headed accounts receivable and payables in all aspects of liquor ordering and selling
- Increased volume from $1 million to $1.35 million in one year through promotions and marketing with minimum overhead
- Put together a winning bar and service team which increased profits by creative marketing and decreased expenses by waste management and labor control
0-5 years of experience
Managed all aspects of Food & Beverage Nightclub Division within national multi-site 3-4 star hotel group. Prioritized special events, theme nights, Chief’s game after parties, celebrity events, concert promotional parties, and weekly themed events.
- Responsible for Quincy’s Nightclub and Player’s Sports Bar on the property. 42 employees total.
- Responsible for all POS system updates and sales tracking. Used a WonderBar system tied to the POS.
- Frequently assigned as late night MOD-Manager on Duty, for entire property.
- Created events that grew gross sales to $2.1 million in 12 months.
- Responsible for creating relationships with Royals and Chiefs players and personnel to ensure that their organizations to use the hotel for player development and training camps.
- Hosted several birthday parties and special functions for high-profile celebrities.
0-5 years of experience
Supervised cash flow and handled bank-related duties
- Responsible for running all aspects of the bar focusing on cleanliness, proper stocking, set-up, inventory procedures and exceptional customer service.
- Ensured high standard operating procedures of the club was maintained ; booking events, overseeing beverages and food, provided promotions and sales assistance
- Negotiated terms of booked events and handled any disputes
- In charge of recruiting, training and arranging the work schedule of the nightclub’s staff
- Maintained Liquor inventory
- Ensured club compliance of New York State health and safety standards
0-5 years of experience
Prepared weekly schedules, payroll, Responsible for all liquor ordering and all inventories.
- Certified & Adhered to all NY Fire codes and regulations.
- Prepared nightly consumption reports and daily sales of bar.
- Supervised the daily operations of the bar including a staff of 20
- Setup and booked nightclub guest list.
0-5 years of experience
Operation grossing 2.2M annually.
- Open and close business. Handle cash and transport substantial deposits.
- Managed trouble free day-to-day operation of computer network, audio/video, satellite and lighting systems, technical/hardware/software issues, POS programming and maintenance.
- Address quality of service issues, guest requests and/or complaints to ensure customer satisfaction and return business.
- Assist nightclub GM with management issues for a staff of approx. 25-30.
- Enforced correct usage/pouring. Maintained food and beverage inventory. Eliminated paper process and set up on line solutions for all ordering.
- Ensured proper club operation and upkeep of FF&E in the GM’s absence.
- Director of events production, entertainment and DJ staff.
0-5 years of experience
Overseeing all back and front of house employee’s while upholding to company policies and procedures at all times
- Provide exceptional customer service by creating a memorable experience
- Complete all weekly scheduling, interviewing, hiring, training, and evaluating employee’s performance.
- Designated authority, operate Aloha POS terminals
- Close out nightly checks complete nightly performance reports
- Oversee cleanliness of venue, sound system, DJ and VIP customer’s needs
- Control of cash and all receipts by adhering to cash handling policy and procedures
6-10 years of experience
Responsible for the operation of a nightclub with 6 bars and one thousand person capacity.
- Scheduled employees, ordered food products and alcohol.
- Handled all security related issues and problems.
- Also responsible for accounting at the beginning of the night and at closing.
0-5 years of experience
Managed restaurant and nightclub operations in areas of staff management, food service, customer relations, vendor relations, budgets, payroll, health inspection, and inventory control.
- Recruit, train, and schedule all team members.
- Lead and motivate employees through in-house training and incentive plans.
- Organized, staffed, and directed special events in nightclub and restaurant.
- Responsible for screening, interviewing, hiring, processing, and new hire training for new employees.
6-10 years of experience
Supervised daily comedy shows
- Interviewed and hired employees for numerous positions
- Responsible for all ordering and inventory, along with accounts receivable and payable
- Processed payroll
- Reviewed comedians and wrote reviews based on show
- Processed all payments
0-5 years of experience
Proactively search for creative ways to build or enhance club environment and reputation.
- Project and exceed sales goals on a weekly, monthly, quarterly and yearly basis.
- Routinely engage in activities to build relationships with local businesses and customers to generate future sales.
- Identify local competitors, develop new ideas to constantly stay an area leader in the fine dining segment.
- Plan local advertisements and promotions; decide appropriate media outlets geared towards expanding and developing the business.
- Report to ownership with market trends, competitive information, and weekly objectives.
- Complete various administrative tasks including managing budgets, expense reports, safe audits, monthly schedules, inventory, and nightly recaps.
0-5 years of experience
Responsible for interviews and training new hires
- Implicated daily, and weekly cleaning lists for FOH employees
- Created recipe books to increase consistency in menu items
- Responsible for the scheduling and management of 50 plus employees
- Knowledgeable in all areas of the business: Bar, Kitchen, Dining Room, and Customer
- Assembled a more efficient and harder working staff
- Experienced nightly cash handling and reports
0-5 years of experience
- Assisted with the coordination of job recruitment, including advertising, screening, interviewing, and processing new employees.
- Trained kitchen, restaurant, nightclub, and door staff on various types of equipment and machinery.
- Provided customer service to restaurant and nightclub patrons.
- Created, maintained, and purchased nightclub inventory.
- Responsible for daily cash balancing, record keeping, and banking.
- Provided service training to wait staff.
- Composed and proofread various advertisements for print media.
- Kept regional managers and owners advised of daily details or concerns.
- Prepared staff schedules and maintained personnel records.
0-5 years of experience
Managed and held accountable for 30-60 employees.
- Gained a working knowledge of InfoGenesis programs.
- Maintained order in a high pressure, dynamic atmosphere.
- Effective and efficient problem solver.
- Succeeded in making quick decisions nightly regarding profit and crowd control.
- Excellent customer/client engagement and repertoire.
- Self-motivated individual who thrives in a fast-paced environment.
- Experienced in marketing venue and encouraging staff.
- Met and exceeded specific sales goals for each month.
- Learned health codes and other procedures in a deadline oriented position.
- Created daily/nightly agendas.
0-5 years of experience
Oversee the daily operations of an upscale restaurant and bar in a hotel
environment.
- Interviewing, hiring and orientation of new employees.
- Scheduling servers, busers, bar tenders and other support personnel.
- Inventory and ordering liquor and beer for restaurant bar.
- Responsible for nightly paperwork, and bank deposits.
- Interviewing, hiring and orientation of new employees.
- Scheduling servers, busers, bar tenders and other support personnel.
- Inventory and ordering liquor and beer for bar.
- Responsible for nightly paperwork, and bank deposits.
0-5 years of experience
- Oversee, coordinate and promote club management and events at both nightclubs.
- Responsible for maintaining bar inventory and other club supplies as needed.
- Key point of contact for club reservations, events, and talent bookings.
- Manage bar and security staff; interact with club patrons and resolve complaints.
- Supervised the cash flow, sales goals, profit-and-loss statements and payroll.
0-5 years of experience
Hired, trained, scheduled staff
- Maintained compliance with safety and health codes
- Oversee cash flow and make deposits
- Execution of beverage and food, guest interaction, service, atmosphere and cleanliness.
- Mediate complaints and disputes
6-10 years of experience
Responsible for providing security services for customers.
- Control the situation of fight or accident and personnel.
- Listen and resolve customer’s complaints and problems.
- Deploy and follow safety procedures.
- Prepare reports on incident and accidents.
- Prepare employees schedule and payroll.
- Managing activities such as promoting, concerts, performers and special events
6-10 years of experience
Oversee nightly operations of nightclub.
- Ensure safety and security of all customers and employees, as well as any and all funds brought in throughout the night.
- Ensure the accuracy of all money counts, as well as the safety of all money until it is deposited.
- Responsible for all schedules for the security team.
- Responsible for all schedules for nightclub employees, based on each individual’s nightly productivity.
- Serve as Point of Contact (POC) for all VIPs as well as vendors and performers.
- Serve as POC for all interactions between nightclub and Calvert Sheriff’s Dept. and/or Maryland State Police.
- Responsible for securing all buildings at the end of each night.
- Direct supervisor for approximately 60 persons.
- Responsible for large event planning and execution.
0-5 years of experience
Hire, schedule, & monitor all staff.
- Arrange all budgets and spending plans.
- Maintain safety & happiness within each customer.
- Network with new faces daily to sell events to public.