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Additional Hospitality Resume Samples
Valet Resume Samples
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0-5 years of experience
Performed various guest services duties in a Five Star, Five Diamond Resort atmosphere.
- Exhibited advanced driving, parking and multi-tasking skills.
- Directed traffic and maintained order in often congested environments.
- Acted as a guide to tourists and hotel guests and trained new hires.
0-5 years of experience
Supervised a staff of up to 8 associates on all daily operations including valet, customer assistance, and bell services.
- Trained several employees during tenure on daily operations and Marriott policies.
- Reported detailed shift reports daily.
- Promoted to position based on top customer satisfaction.
0-5 years of experience
Directed the valet service for the oldest and most prestigious Country Club in Utah
- Coordinated relationship and expectations between the Country Club management and [company name]
- Created weekly schedules for and led a team of over 50 valets at my location
- Maintained a perfect safety and service record in my time as manager
0-5 years of experience
Coordinated an orderly overflow of arriving and departing traffic.
- Served as lead valet.
- Performed ticket issuance and vehicle inspection tasks.
- Maintained sanitation and order of work area.
- Ensured continuous supply of tickets.
- Managed daily staffing issues.
- Created and monitored staff schedules.
- Performed parking lot audits on a daily basis.
0-5 years of experience
- Oversaw attendants and other staff that perform valet services
- Created work schedules, assigned posting positions, and managed time sheets
- Train subordinates on venue features, services performed, and proper greeting procedures
0-5 years of experience
Travel throughout the five boroughs of New York City to various [company name] parking facilities and assist customers with valet parking services within high capacity lots
- Manage up to five valet attendants, delegate work responsibilities, train new prospective staff members and provide oral evaluations based on job performance
- Greet customers, perform valet duties and park vehicles in available spots in compliance of spacing regulations
- Respond to customer inquiries, document customer claims and forward to claims department for execution
- Answer directly to operations’ manager and assist with time sensitive assignments upon request
- Display a professional, versatile demeanor in a diverse body of circumstances, effectively contributing to the expedient resolve of company/employee/customer challenges
0-5 years of experience
Maintained a clean and organized work space, and repaired facility equipment to function effectively
- Went above and beyond to ensure patron satisfaction
- Ensured accurate information on daily documents to be sent to management
- Responsible for daily opening and closing procedures
- Practiced efficiency as a valet when delivering vehicles
- Maintained a safe speed and practiced safe driving while handling patrons’ vehicles
0-5 years of experience
Supervised a team of fifteen valet drivers
- Organized parking strategy and structure on a daily basis
- Mastered a software application that increased the efficiency and effectiveness of the valet, decreasing the wait time of the customers
- Worked directly with customers to ensure their needs and time are valued
0-5 years of experience
Greeted all customers and accepted their keys
- Drove customers’ cars into designated parking areas
- Retrieved customers’ cars in safe yet timely manner
- Accepted keys and kept track of all cars appointed to a particular valet attendant
- Collected and counted tips at the end of the night and split amongst attendants
- Some office work mailing off customer bills
0-5 years of experience
Open and close shifts to include all monetary transactions
- Provided more efficient parking solutions during daily tasks
- Maintained friendly customer service at fast paced environment
- Proficient skill in Microsoft Office ( Word, Excel, PowerPoint, Visio)
- Fluent in Dari and Pashto: Language of Afghanistan and Pakistan (Born in the U.S. and U.S. citizen)
- Experienced in Team Projects
- Experienced with Customer Service
0-5 years of experience
Concentrated/ safety pre-cautious at all times, being careful with expensive customer’s property
- Great customer service, & reliable to complete any task in a timely manner
- Able to run over 10 + miles a day
- Working for this company increased my driving skills, not one incident
0-5 years of experience
Began as a valet driver at the Duke Clinics for the first 6 months.
- Promoted to being the supervisor after 6 months for the valet services located at the Duke University Hospital.
- Makes sure all 100+ of my drivers are happy but also following the correct rules and regulations that are needed to continue to be one of the best valet companies in this region.
- Greeting customers with great customer service and providing all the correct answers that is asked by the customer.
- Works as cashier whenever needed.
- Makes sure customers are satisfied with choice of doing valet with us when they come and also when they leave the hospital.
0-5 years of experience
Provide five-diamond customer service to all guests by using aggressive hospitality concepts at all times.
- Handle movement of vehicles to & from parking facility in safe
- Creates monthly revenue and liability reports for corporate office.
- Operate cash register and completes deposits and closing financial reports.
0-5 years of experience
Manage cash drawer with funds up to $500 daily
- File cash flow invoices twice daily to Nation Parking management
- Open and close business, take inventory of overnight vehicles, set up in a timely fashion
- Responsible for expensive vehicles and property inside when working as a valet
- Attention to detail, strong customer service skills
- Microsoft Word, Youtube, Facebook, Twitter, Skype
- Fluent in English, Proficient in Spanish
0-5 years of experience
Greet customers and open their doors. Assures prompt, courteous service to all customers.
- Keep parking areas clean and orderly to ensure that space usage is maximized.
- Lift, positions, and remove barricades in order to open or close parking areas.
- Places a numbered tag on the automobile windshield to be parked and distributes the ticket stub to the guest.
- Patrol parking areas in order to prevent vehicle damage and vehicle or property thefts.
- Operating vehicles – Running, maneuvering, navigating, or driving vehicles such as passenger vehicles and or golf carts.
- Reported to manager for special assignments, including chauffeuring guests from hotel to shopping and entertainment locations.
0-5 years of experience
Prepare for gaming by inspecting cards and equipment to ensure they are within the standards of acceptable playing condition.
- Open and close cash floats and game tables.
- Exchange paper currency for playing chips or coin money.
- Start and control games and gaming equipment; announce winning numbers or colors.
- Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
- Answer questions about game rules and casino policies.
- Provide on-the-job training of new dealers by allowing shadowing opportunities.
0-5 years of experience
Greet guests and employees in a smiling and welcoming manner.
- Parked vehicles in selected areas efficiently and safely.
- Ensured every vehicle has been locked while in parking.
- Opened and closed vehicle doors for guests arriving or departing premise.
- Inspect the outer body of every vehicle and note any dent on the ticket.
- Respond to all guest inquires and resolve complaints accordingly.
0-5 years of experience
Park cars safely, receive payments, write down any transactions and/or problem solving and maintain daily report in order to show good business impression
- Maintain keys to 4 valet-safer, 3 lobby-pay station and one cash register, handling up to $2,000 per night to facilitate good cash change-management
- Experiment with the use of vinegar dilutions to clean out lime stuck on more than 25 cars this Winter
- Help the company to avoid losing money by making accurate and precise car-inventory at specific times each day
0-5 years of experience
Provide parking valet services to over ten locations
- Greet guests and employees in a professional and welcoming manner
- Anticipate guest requirements and demonstrate a genuine desire to meet and exceed them
- Respond to all guest and visitor inquiries and resolve complaints accordingly
- Demonstrate ability to drive vehicles with manual transmission
0-5 years of experience
- Parked guests cars upon arrival and assisted guests as needed with required destinations.
- Acknowledge and greet guests within 30 seconds and provide professional, fast, fun and friendly service.
- Parks and retrieves vehicles
- Maintain pleasant, friendly and professional demeanor with all guests, hotel staff and co-workers
- Practice preventative safety procedures as set forth by [company name]
- Immediately secure all keys on belt clip or in key box
0-5 years of experience
Carefully drove and parked guest vehicles with zero issues
- Ensured guests vehicles were locked and secured
- Assisted with transport operations tasks as required
- Excellent communication and interpersonal skills
- Ability to learn and adapt to new technologies
- Consistent ability in regards to having quality standards met
- Able to resolve conflicts/issues that arise quickly and efficiently
- Junior Achievement of Chicago, volunteer
- Des Plaines Police Department, volunteer
- Top 10 medal at National DECA Business Club conference
0-5 years of experience
- Trained all new staff
- Helped implement new system with management to increase the total incoming capital per shift
- Worked with restaurant managers and coworkers to maintain appropriate staffing levels and increase hourly pay
- Mitigated issues by working with customers
0-5 years of experience
Direct and manage valet ramp and resort parking operations
- Promoted to supervisor and leadership team after 3 months
- Designed “Shift Planner” used nationwide
- Lead team to an unprecedented 100+ days claim free environment
- Claims management and prevention champion
- Responsible for training and hiring
- Expert in guest relations from problem solving to aggressive hospitality
0-5 years of experience
Park cars for patients of the Veterans hospital
- Assist patients with physical disabilities to and from doctors’ offices
- Supervise the formulating and filing or incident reports
- Organize schedules, tabulate timesheets, and hourly car-count reports
- Manage a crew of three (3) valet attendants
0-5 years of experience
Guide guests and visitors into valet parking; greeting them at the entry point
- Open doors of arriving guests and greet them with proper salutation
- Park/retrieve vehicles in a timely manner ensuring the utmost in vehicle safety
- Provide accurate directions and property information when requested
- Maintain an organized and clean valet station. Ensure all keys are properly matched to the correct vehicle.
6-10 years of experience
Parked vehicles in selected areas efficiently and safety
- Ensure every vehicle has been locked while in parking
- Kept keys in valet booth
- Retrieved all cars, announced guest name and matched claim ticket numbers
- Cleaned the front drive and parking areas
- Offered guests with directions, travel information, and other information
- Assisted disabled and special needs guests
0-5 years of experience
Take numbered tags from customers, locate vehicles, and deliver vehicles
- Keep parking areas clean and orderly to ensure that space usage is maximized.
- Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
- Park and retrieve automobiles for customers in parking lots, storage garages
- Greet customers and open their car doors.
- Calculate parking charges, and collect fees from customers.
- Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles.
0-5 years of experience
- Valet Guests cars
- Demonstrate Excellent Customer service
- Greeted Customers, we are the first and last people they see so it was made a goal to exercise great customer service so they would return
- Aid guest with request to best of my ability
- Got accepted to become garage supervisor but due to the 40 hour week and my school schedule I was not able to take the position
6-10 years of experience
Responsible for parking vehicles for visitors and patients
- Provided directions for visitors and patients of the hospital
- Lead team meetings, handled paperwork, and delegated office tasks when management was not available
- Responsible for depositing daily work items and cash to the bank
10+ years of experience
Extensive experience as a cashier in all cashiering facets.
- Handled excessive amounts of cash and credit card transactions.
- Prepare, complete and filled out legibly suitable valet tickets for all guest vehicles
- Supervised valet parking lots for all self-parked vehicles.
- Ensure to maintain cleanliness at valet lots as well as garages.
- Provided recommendations and information to management for supporting quality operations.
- Compliance with all policies plus procedures always
0-5 years of experience
Greet guests and employees in a smiling and welcoming manner
- Open and close vehicle doors for guests arriving or departing the premise
- Anticipate guest requirements and demonstrate a genuine desire to meet and exceed them
- Respond to all guest and visitor inquiries and resolve complaints accordingly
- Record visitor name and inquire as to the nature of visit
- Inspect the outer body of every vehicle and note any dent on the ticket
0-5 years of experience
Assign work to employees; monitor all complaints and resolve accordingly
- Monitor staff and ensure sufficient staff for managing volume business
- Assist customers and park both manuel and automatic vehicles in designated parking area
- Provide customer service to both internal and external guest
- Recieved payments and closed out checks for the guest.
0-5 years of experience
Greet arriving and departing guests. Opens passenger door(s) and offers assistance, if
appropriate
- Provide claim check and instructs guests on how to reclaim vehicle
- Park guest vehicles in specified areas in a safe and efficient manner
- Provide accurate and timely documentation and reports of departmental activities and status
0-5 years of experience
Drive guest vehicles from motor court to designated parking area
- Provide guests with consistently high degree of both friendliness and efficiency
- Anticipate customer needs such as opening of car doors, assistance with wheelchairs, holding umbrellas, etc.
- Handled cash, valet tickets, keys, and equipment in accordance with company policies.
- Conducted all duties in accordance with any legal or mechanical guidelines
0-5 years of experience
Collect tickets from waiting hotel guests and park and retrieve their vehicles.
- Assist guests by providing travel directions and information on restaurants and events in the area.
- Provide courteous and prompt customer service while serving guests and resolving service issues.
- Maintain a safe work environment that adheres to company policy and regulations.
- Inspect each vehicle for damage prior to parking and when retrieving for lot damage and report any damage immediately to management.
0-5 years of experience
Retrieved and parked cars courteously, timely and safely
- Provided a professional & courteous demeanor at all times when greeting and assisting guests
- Complied with all uniform and appearance guidelines
- Accurately and promptly processed valet tickets according to operating procedure
0-5 years of experience
- Able to identify make, model, and color of vehicles
- Greeted all customers in a professional and courteous manner.
- Kept accountability and was responsible for customer’s vehicles.
- Park all vehicles in designated parking spots without any incidents.
- Retrieve vehicle in a fast and safe fashion.
0-5 years of experience
Calculated and collected revenue for vehicles when needed
- Maintained a pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Followed site specific safety and security procedures
- Maintain a healthy relationship with young teenagers and co-workers
- Help young teenagers acquire life essentials
- Followed specific procedures pertain to young teenagers.
- Attend weekly meetings to discuss upcoming campus events
- Collaborate on fraternity business for election purposes
- Has a potion on the E-board for Fraternity which is Social Chair.
0-5 years of experience
Provide outstanding customer service.
- Efficiently park customer’s vehicles.
- Assist customers into the facility, provide a gracious sense of arrival, and help direct traffic.
- Perform other duties and responsibilities to ensure success of valet ticket sales.
6-10 years of experience
- Ran special events, company accounts, and self parking lots
- Held Valet, shuttle driver, cashier, and lead valet positions
- Service was discontinued for the Aloft Hotel, in Milwaukee, on August 1, 2014.
0-5 years of experience
- Parking and retrieving customer vehicles
- Handling cash and credit card payments
- Entering vehicle information into tablet (SMS Valet application)
- Addressing customer questions and concerns
0-5 years of experience
Sign hotel guests up for valet parking.
- Check to see if vehicles had damage done prior to valet.
- Communicate with guests and help them with their questions.
- Deliver laundry to guest rooms.
- Pick up and deliver packages to guest rooms
0-5 years of experience
- Safely park guest’s cars.
- Handle valet tickets, cash, and keys.
- Anticipate guest’s needs by opening their doors, helping with their luggage, and hailing taxis.
- Offer directions in and outside of the hotel.
- Input guest and vehicle data into computer.
- Answer valet desk phone.
0-5 years of experience
- Welcome and greet all guests in a friendly, upbeat, and positive manner.
- Provide claim check and instructs guests on how to reclaim vehicle
- Provide general supervision to valet attendants in order to ensure efficient operations
- Handles cash, valet tickets, keys, and equipment in accordance with company policies.
0-5 years of experience
- Valet service for restaurant guests
- Provided excellent customer service skills, and professional appearance and demeanor
- Received cash from guest and store it in the safe
0-5 years of experience
Valet cars for luxury boutique hotel guests
- Greet guests at first point of contact for a 4 Diamond hotel experience
- Shuttle guests to and from airport and around Eugene
- Provide superior customer service
0-5 years of experience
- Greet customers and open doors.
- Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles.
- Provide information about Total Rewards property and amenities
0-5 years of experience
- Responsible for welcoming patients, visitors and staff upon their entrance to the Medical Center
- Ensuring a secure and well-organized service of customers vehicles
- Greeted and acknowledged every customer with a smile and friendly words
- Monitored and directed private and commercial vehicle traffic on hospital
- Supplied guests with directions and information about the different departments and services areas
- Anticipated customers service requirements
- Provide help to individuals with disabilities
- Actively listen and respond to customer questions and or concerns