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6-10 years of experience
Reports to the Chief Financial Officer; overseeing all HR department functions, including: Organizational development, event planning, staffing, benefits administration, employee relations, performance management and investigations. Compliancy of Federal and State laws and implementation of the company’s policies and procedures ensuring best practices. Oversee ergonomic concerns, workers compensation, unemployment claims, and employee separations. Maintaining accurate and consistent documentation.
- Developed new hire orientation program; including a revised employee handbook, ensuring consistency and minimizing exposure to liability
- Implemented new performance evaluations improving management and department goal projections and work performance resulting in 100% compliancy
- Saved $26k with detailed auditing of monthly Blue Shield billing
- Created IIPP/Safety Manual, initiated and facilitated a safety committee conforming to Cal OSHA standards
- Created and planned events from conception to completion: developing program content, budget, managing on-site logistics; including transportation, accommodations, meals, guest speakers and team building activities
- Analyzed benefit plans; negotiating a reduction of 12%
- Reduced medical premiums by 21%; transitioning eligible employees to Medicare plans
0-5 years of experience
Assisted with the daily administration of all benefits, as well as special projects in the Human Resources department
- Communicated and assisted all new hires with benefits and 401(k) enrollment
- Assisted the Benefits Manager with creating and implementing all communication campaigns
- Resolved all issues related to the benefits function, including but not limited to health insurance, 401(k), worker’s compensation, leaves of absence, and accounting-related responsibilities
- Planned, coordinated and provided on-site support for all travel, activities and meeting planning for the annual Office Coordinator meeting, held at the Ponte Vedra Inn & Club and Crowne Plaza in 2007 and again in 2008, saving $20, 000 while maintaining the integrity of the conference
- Provided general administrative support and recordkeeping
0-5 years of experience
Performed a variety of routine and complex administrative duties for over 500 employees to administer the agency benefit programs which includes Medical, Dental, Vision, Flex 125 Plan, Life, Disability Insurance and Retirement Plans.
- Administered benefit plans, audit and reconciled vendors invoices and payments for all plans, oversees employee eligibility, and wrote communication to participants and vendors.
- Assisted all employees with issues and concerns regarding their benefits package, troubleshoot problems and serve as interface between employee and vendor.
- Conducted New-Hire Orientation, Benefits Orientation, and Annual Open Enrollment including specific events, contests, prizes and marketing.
- Interprets human resources policies and procedures with regards to benefits, and assist with development of benefits policies.
- Administered the 403b and 457 retirement plan.
0-5 years of experience
Researched and provide answers to intermediate questions from client base to mitigate risk and eliminate errors.
- Researched and resolved benefit issues while maintaining a teamwork environment.
- Worked with other departments to develop administrative and business procedures to incorporate changes and requirements to benefits, also communicated changes to all employees, excellent customer service skills
- Maintained all benefit and employee data in multiple corporate databases for over 3,500 benefited employees.
- Managed all aspects of leave of absence, FMLA and CFRA.
0-5 years of experience
Coordinated leaves of absence and workers compensation. Worked closely with UNUM and CHUB group insurance to assist in determining the approval for team members. Managed salary approval process.
- Communicated and interpreted policies and procedures to determine the employees needs such as workers compensation and short term disability
- Coordinated and monitored each pay period ensuring the employees were paid correctly. Pay issues were resolved by the next pay period crating less stress for the employee while they were home sick.
- Communicated to mangers FMLA procedures, and submitted hours to payroll for employees returning to work in a timely manner.
- Advised managers of temporary staffing opportunities, resulting in a more efficient work flow and less stress for the manager.
- Communicated other avenues that are available to employees to help with issue at home or at work which helped the employee balance their home and work life
10+ years of experience
Worked with the Accounting Department to successfully develop a more cost effective and time saving Medical and Dental Premium Reconciliation process; this allowed the process to move independently to the Human Resources Department.
- Independently and accurately identified and reconciled billing discrepancies by utilizing eligibility reports run in PeopleSoft in order to remit correct payment.
- Corrected eligibility errors through vendor contact and eligibility file maintenance to sustain employee coverage.
- Paid monthly premiums and administrative fees to all medical, dental and FSA plans in a timely manner.
- Acted as key contact regarding the FSA program; answered employee questions and maintained and transmitted eligibility and contribution files.
- Quickly resolved escalated employee benefits issues that were received in the company’s Benefits call-center.
- Conducted New Hire Benefits Orientations to ensure employees a thorough understanding of their benefits choices.
- Participated in special projects such as Open Enrollment, Benefits Fairs, and Wellness Seminars.
0-5 years of experience
Oversaw the outsourced relationship for managed disability and Family Medical Leave operations coordinating workflow with vendors, and collaborating with HR Business Partners nationwide
- Managed escalated disability issues and appeals for union and non-union employees ensuring timely and compliant resolutions
- Conducted analysis of data in health and welfare vendor’s system to ensure accuracy, conducts data comparisons between internal and external systems
- Investigated, researched and responded to inquiries from participants on pension benefits, eligibility for pension survivor benefits and retiree medical and life insurance
- Coordinated internal and external audit activity for pension plan
- Partnered with third party vendor to validate and confirm final data for pension calculations
- Established and executed the process to identify, notify and transition disabled employees to Medicare
0-5 years of experience
Day to day administration of health insurance plan for over 3700 employees worldwide.
- Acted as liaison between employees and health insurance provider.
- Created system to reconcile invoices and process check requests for timely and accurate payments.
- Coordinated first-ever Open Enrollment.
- Enrolled employees in Pension Plan.
- Analyzed 401(k) plan annually, then provided results to plan administrator and department head.
- Created Training Guide for Benefits Department; updated benefits forms.
- Member of Tuition Reimbursement Committee, responsible for establishing guidelines and rolling out tuition reimbursement plan.
10+ years of experience
Coordinated and administered the company’s benefits program which included health and dental insurance, life and disability, and 401K plans for approximately 1,200 employees.
- Liaison with insurance brokers to bid out plans annually and make changes that meet the company’s and employees’ needs.
- Communicated all benefit plans at new hire orientation meetings, annual open enrollment. Visited approximately 40 branches in the state of Florida to educate employees on details of plan
- Contact for employee grievances and vendor communication
- Maintained all employee and vendor records on file and updated financial system (Great Plains) accordingly
- Reconciled, approved and coded all benefits-related invoices for payments and general ledger postings
- Assisted in the preparation of Form 5500 related to 401k and health insurance plans
- Assisted with year-end benefits audit
0-5 years of experience
Administered benefits for seven thousand staff and billable employees of company
- Extracted info from specialized reports via Excel and ADP systems to prep carrier payments
- Assisted participants with enrollment, benefit, and payroll deduction related questions as needed via phone and/or email.
- Retrieved from and/or sent info to multiple carriers regarding enrollment for benefits
- Developed, maintained, and updated procedures for reports processing and other activity
0-5 years of experience
Assisted in the administration of Open Enrollment, which included educating and assisting employees.
- Served as the Employee Self Service Administrator for online enrollment instruction and education.
- Investigated and resolved claims and eligibility issues for members and qualified dependents.
- Maintained and processed benefit updates as needed for new hires, life status changes and terminations to ensure accurate monthly eligibility file transfers were transmitted to vendors.
- Performed bi-weekly payroll auditing, managed deferred compensation loans and payoffs.
- Scheduled employees and retirees for wellness programs and other benefit events.
10+ years of experience
Meticulously and skillfully managed daily accounts payable, accounts receivable, payroll, and Human Resource functions.
- Redesigned and implemented a successful disaster recovery plan system, resulting in a smooth payroll execution during debilitating situations.
- Sole Human Resource Representative for a fast growing organization, resulting in primary interface with employees, family members, Parent Company, outside payroll and 401k administrator.
- Maintained personnel payroll and 401K plan for 70+ employees with strict confidentiality and accuracy.
- Served as a financial resource person to fulfill accounting requirements to appropriate personnel.
- Successfully obtained a NJ State Grant for training, resulting in employee education programs.
- Worked with OFCCP (Office of Federal Contract Compliance Programs) affirmative action plan.
0-5 years of experience
Responded to; inquiries from employees, retirees, carriers, physicians, and attorneys for benefits coverage, eligibility, claim procedures, as well as fund regulations and specifics.
- Updated and maintained, annual enrollment and demographic information for members and their dependents.
- Consulted with, retirees in person or by phone to review the process of continuing benefits after retirement.
- Assisted employees with filing health, dental, and prescription claims for reimbursement.
- Keyed and processed hardcopy medical, dental, and prescription claims based on set contract rates and pricing.
- Completed enrollment process through receiving and verifying enrollment forms, received dependent documentation; processed QMSO cases.
0-5 years of experience
- Promoted from Payroll and Benefits Specialist to current position after 2 years.
- Managed multi-state semi-monthly payrolls for four companies using Paychex.
- Coordinated with CFO to implement the transition from one company to a combination of four non-profit and for-profit entities, each with its own payroll and benefits plan.
- Administered all benefits (Health, Dental, Life, 401(k), 125 Plan, COBRA, FSA, Disability and Unemployment) to ensure consistency and audit-readiness.
- Liaison between employees and insurance companies to resolve issues.
- Collaborated with Executive Management to negotiate a new benefits package which resulted in a 5% savings and a 90% employee satisfaction rate.
6-10 years of experience
Handled daily administration of employee benefit: medical, dental, vision, life, AD&D, STD, LTD, worker’s compensation, flexible spending accounts and 401(k), as well as the tuition reimbursement and transportation benefit programs
- Created and/or maintained databases to track employee leaves—workers’ compensation, disability, FMLA, ADA, etc.
- Entered and tracked data in HRIS system – Deltek GCS Premier and Costpoint
- Prepared and audited monthly premium statements for payment for all health & welfare benefit plans
0-5 years of experience
Facilitated retirement processes for 9000+ members throughout the Southern California and Southern Nevada areas. Educated members regarding procedures and offered post-retirement job counseling. Collaborated with Central Pension Fund office in Washington, D.C., to coordinate pension benefits nationwide. Resolved health and benefits issues by effectively liaising with vendors.
- Expedited resolution of pension issues by building and leveraging a strong business relationships with the Central Pension Fund’s office in Washington, D.C.
- Identified and corrected errors in premium payment system to ensure health insurance coverage for members.
- Eased process for next of kin of deceased members seeking information regarding death benefits and life insurance.
0-5 years of experience
Coordinated and managed all aspects of employee benefits for approximately 265 employees.
- Coordinated and managed all aspects of annual open enrollments for all benefits such as medical, flexible spending (medical/dependent care) profit sharing plans and stock purchase plans.
- Managed all aspects of employee Family Medical Leave.
- Conducted investigations of alternative fringe benefit plans. Acted as liaison between insurance companies and employees.
- Assisted in consolidation 2 companies benefit plans.
0-5 years of experience
Assisted employees in resolving escalated or complex Health & Welfare claims or issues.
- Resolved benefit eligibility and enrollment issues.
- Identified weaknesses in current benefit delivery system and recommend cost-effective improvements.
- Responsible for payment for health and welfare invoices.
- Conducted audit of health and welfare enrollment to comply with Sarbanes-Oxley.
- Maintained the Benefits department website on myCiena (internal website).
- Monitored plan usage and recommend cost-effective changes as needed.
0-5 years of experience
Provided leadership for the Credit unions wellness initiatives particularly the administration of benefit programs.
- Facilitated FMLA, Workers Compensation and Disability Leave Programs.
- Resolved employee issues and questions regarding benefits in a timely and accurate manner.
- Introduced all benefit plans to new employees during benefit orientation.
- Managed all insurance vendor and broker relationships.
0-5 years of experience
Processed 30 employees actively on a leave per month
- Established and implemented a company leave policy for employees not eligible for FMLA
- Researched maternity/paternity paid leave options and proposed to senior leadership
- Improved awareness of 403b retirement plan offerings increasing participation by 30%
- Increased new hire benefit enrollment to 95%
0-5 years of experience
Plan administrator for 401(k) plans, pension plans, and health and welfare benefits.
- Processed estimates and commencements of pension plans.
- Processed withdrawals, loans, and distributions for 401(k) plans.
- Followed up on any outstanding issues to ensure they were resolved
- Applied and communicated conceptual elements of health benefits, defined benefits and defined contributions to participants
0-5 years of experience
Responded to; inquiries from employees, retirees, carriers, physicians, and attorneys for benefits coverage, eligibility, claim procedures, as well as fund regulations and specifics.
- Maintained, annual enrollment and demographic information for members and their dependents.
- Consulted with, retirees in person or by phone to review the process of continuing benefits after retirement.
- Assisted employees with filing health, dental, and prescription claims for reimbursement.
- Processed New Hire packages and QMSO cases.
- Conducted follow up on Subrogation cases.
- Acted as office receptionist, greeting vendors, member, and clients; handled deliveries.
0-5 years of experience
- Directed benefits conversion projects for 14 new acquisitions.
- Handled asset mergers, totaling $16M for 1900 new participants.
- Identified and corrected implementation errors by vendor specialists.
- Integrated new acquisition Personnel into Benefits procedures.
- Coordinated outsourcing project of $30M in-house pension funds to MassMutual.
- Coordinated projects to implement Investment Committee decisions.
- Participated in RFP process for pension provider.
0-5 years of experience
Administered the comprehensive billing and processing of web transactions of various employee benefit plans such as health, life, and disability insurance plans and 401k.
- Prepared and assisted with coordination of tradeshow booth for HR department including design and logistics.
- Researched companies for marketing products to further market HR services.
- Processed enrolments, status changes, evidence of insurability documents and terminations of plan participants.
- Prepared and audits monthly plan billings, which include calculation, input, posting and invoicing.
- Maintained vendor relationships to report billing/enrolment discrepancies.
0-5 years of experience
Administered all group health plan coverage in a corporate North American service center environment
- Processed all new employee enrollments and mid-year changes
- Addressed any benefits-related employee issues and questions, both through direct phone calls and service center tickets as a Tier 2 resource
- Processed monthly life insurance invoicing and internal reinvoicing for benefit plans
- Assisted with pre- and post-open enrollment audits of employee benefit enrollments
- Participated in the implementation of a new benefits implementation system, providing raw data necessary for system development and auditing throughout the implementation process
0-5 years of experience
Managed and coordinated corporate benefit plans, reviewed new enrollees and resolved claims
- Supervised the Human Resources Clerk and managed insurance inventory for over 50 offices
- Coordinated open enrollment and instituted a new benefit plan based on a survey
- Interpreted company policies and procedures and resolved employee issues
0-5 years of experience
Responsible for the administration of Health, Life, Disability, Flexible Spending Accounts and Cobra programs for temporary, staff, and PEO clients.
- Reconciles the weekly benefits deduction register for invoicing clients.
- Coordinates with payroll to maintain electronic enrollment for temporary employees.
- Manages the COBRA process to ensure that documents are provided, premiums collected and accurately posted to Lotus system.
- Runs ACA census and data reports for clients to determine benefits eligibility.
- Provides administrative support during the annual open enrollment process.
6-10 years of experience
Work in Sequent Retirement and Benefits Group with Benefits Manager, Financial Advisors and Insurance Agents.
- Administer all aspects of over 500 employees’ 401(k) accounts with over $60 million in assets.
- Provide excellent customer service, process distribution and loan paperwork, and communicate with 401(k) vendors.
- Responsible for servicing client sponsored 401(k) Plans including uploading contributions on the various provider websites.
- Work with Financial Educators and Insurance Agents to help prepare proposals for potential clients, implement new accounts, schedule appointments and track commissions.
- Coordinate employees’ voluntary benefits including determining their interests and working with vendors to implement policies.
- Work daily with Microsoft Word, Excel, Outlook and CRM.
0-5 years of experience
- Updated employee enrollment change information.
- Encoded changes in information.
- Ensured accuracy and completeness in accordance with the requirements.
- Responded to queries related for all charter plans from employees.
- Established relationships between plan administrators
- Maintained a superior quality rating of 94% in file, exceeding the 90% departmental goal.
0-5 years of experience
Managed the Leave of Absence process, including Worker’s Compensation, Family Medical Leave Act, and Personal Leaves for the entire company.
- Processed payroll for all employees on a leave of absence.
- Organized and distributed Open Enrollment communications.
- Collaborated with the HR Technology Team to create and update vendor eligibility files.
- Implemented self service benefit enrollment with the HR Technology Team.
6-10 years of experience
Responsible for administering a case load of 35 401(k) retirement plans. Developed and maintained an ongoing relationship with clients through strategic client contacts. Ensured record-keeping is completed accurately and timely. Resolved processing issues and keep clients informed of progress towards resolution. Reported to the Director of Daily Valuations.
- Prepared quarterly/annual valuations, including calculations of annual employer contributions.
- Performed nondiscriminatory and coverage testing.
- Prepared IRS 5500 forms.
- Reconciled assets and Trust Accounting.
- Processed contributions, loans, distributions, hardships and QRDO.
- Reviewed census, eligibility and vesting determination.
- Researched client inquiries.
6-10 years of experience
Administered and explained benefits to more than 1,100 employees; served as liaison between employees and insurance carriers to resolve issues or concerns regarding plan administration.
- Directly involved in the selection process of insurance plans to keep competitive and offer the best plans to employees.
- Organized and managed open enrollments for health and dental insurance, as well as optional benefits, which included STD, Life, Critical Illness and Pre-Paid Legal.
- Responsible for EAP, FML and COBRA administration.
- Processed and maintained billing invoices for all benefits, including medical, dental, life, EAP, STD, LTD and all optional plans.
- Processed life and disability insurance claims; communicated with insurance company and beneficiaries.
- Responsible for employee medical files with regard to FML, Disability and Life Insurance.
- Administered Profit Sharing and Pension plans; distributed annual statements for both.
- Coordinated benefits orientation for new employees, and processed all enrollments, changes and terminations.
- Assisted with employee recognition programs.
0-5 years of experience
- Processed benefit enrollment forms and maintained databases for all members and dependents of more than 20 school districts in Southern California.
- Cultivated relationships with benefit administrators from each school district to ensure all needs were met and all issues resolved in a timely manner.
- Educated members about various benefit plans available to them and guided them through our online open enrollment process.
6-10 years of experience
Responsible for vendor premium payments, administering Puerto Rico and Hawaii benefits plans, maintaining data integrity of SAP interface transmissions to vendor, providing customer service to associates
- Oversaw administration of benefits plans in Puerto Rico and Hawaii including premium payments, open enrollment materials, website creation and COBRA
- Involved in quarterly testing of SAP updates
- Liaison between benefits and IT to identify programming defects and communicate defects.
- Back up to Benefits Admin 3 in the following areas: 401(k) funding and customer service, Canada benefits plans/leaves of absence/RRSP
- Assisted LOA team with STD cases
- Budget responsibility of $2.5 million/mo.
- Responsible for processing qualified medical support orders
0-5 years of experience
Performed payroll processing and corrections for 300+ employees.
- Administrated distribution of benefits, such as medical insurance, 401k, and employee stock purchase program.
- Processed documents and represented the company at unemployment hearings and worker’s compensation claims.
- Responsible for new hire orientation sessions
- Prepared numerous weekly reports on Excel.
- Conducted interviews with potential employees as needed. Attended Job Fairs and assisted recruiter.
- Improved payroll accuracy from 10% errors to less than 1%.
0-5 years of experience
Responsible for Accounts Receivable including data entry, preparing invoices and processing payments.
- Processed A/P invoices, authorization approval, g/l coding and input, check processing and filing.
- Managed 3 bank accounts as including between-account transfers, wire follow ups and bank account reconciliation.
- Prepared payroll – tracked hours per job per architect, verified hourly rate (regular, overtime, double time, sick time, premiums, etc).
- Prepared, filed, and disbursed quarterly/annual payroll taxes (941, 940) as well as estimated quarterly taxes for S corp owners/officers.
- Administered 401k program, track company matches, file 5500 and distribute SAR
- Oversaw and managed health care reimbursement account, group medical insurance and dental insurance.
- Enrolled new hires into all insurances (Life, ADD, LTD, STD, health, dental, HRA).
6-10 years of experience
- Educated colleagues during New Employee Orientation on Health and Welfare benefits
- Administered and communicated colleague benefits which include major Medical, Dental, Vision, STD/LTD and 401K
- Participated in implementation of companywide initiative which focused on colleague health self-improvement (Anticipated Annual Colleague enrollment was 30%; Actual enrollment: 70%)
- Provided benefit training/assistance to 25 field HR Directors and Program Directors
- Analyzed benefit data and identified trends pertaining to colleague inquiries and/or concerns
- Collaborated with HRIS team in regards to testing and resolving data integrity issues during pre, and post Annual Enrollment
- Collected, logged and resolved data issues to increase efficiency and offer training opportunities
- Participated with integrations of multiple benefit programs following mergers and acquisitions
10+ years of experience
Responsible for Benefits Administration for over 300 employees within four U.S. locations.
- Interacts with and advises employees on a range of individual benefits to include 401(k), health/dental insurance, COBRA eligibility, flexible spending accounts, FMLA and other associated benefits.
- Coordinates implementation of annual open enrollment programs for employees and assists with benefit negotiations with all vendors.
- Reviews and processes individual benefits applications and related documentation.
- Implemented Wellness Program within the firm which became the first law firm in RI to participate in the Governor’s Wellness Program, winning numerous awards.
- Introduced Employee Assistance Program and College Bound Fund Program.
- Processes and submits Affirmative Action Plan and EEO Report.
0-5 years of experience
- Lead all aspects of administration for medical, dental, vision, short term disability (STD), long term disability (LTD), transportation and parking reimbursement, flexible spending account (FSA), 401k pension plan, basic life insurance as supplemental life insurance.
- Acclimated newly hired employees on the benefits structure regarding health and welfare benefits.
- Coordinated the termination process and provided cobra packages to termed employees.
- Researched and resolved escalated benefits and payroll issues in a timely manner.
- Processed batch payroll adjustments to employee paychecks on weekly and bi-weekly basis.
- Maintained a high level of confidentiality.
- Created various reports and analyzed data on a routine basis.
0-5 years of experience
- Managed Comprehensive Benefit Plans for over 25,000 employees.
- 401(k) Plan Administrator managing assets of $60 million.
- Processed monthly billing invoices from our vendors.
- Worked with JD Edwards Accounting/HRIS software.
- Worked with Broker Consultant to manage $35 Million Dollar Self Insurance PPO Plan.
- Created an Electronic Virtual Filing/Retrieval system that eliminated the need for paper filing.
0-5 years of experience
Prepared and maintained new hire binders/folders and other employee benefit communications, including the benefits newsletters and the HR SharePoint sites.
- Assisted employees with benefits enrollment forms; ensured all required information was supplied and forms are complete.
- Assisted with the annual benefits open enrollment process.
- Completed data entry of new hires, terms and benefits information in HRIS system on a daily/weekly basis.
- Created and maintain I-9 files, employee files and benefits files.
- Prepared termination letters and terminated employees from appropriate benefits.
- Monitored COBRA reporting, adjusting enrollment records as needed
- Monitor and track completion of the Code of Ethics, Employee Handbook and Anti-Harassment Policy.
- Managed and processed tuition reimbursement requests.
- Compiled data and materials for the annual 401(k) audits.
0-5 years of experience
Administer employee health benefits to employees over the phone for online enrollment through call center methods.
- Process benefit enrollments during open enrollment and throughout the year (life event changes)
- Verify coverage and maintain eligibility files ensuring proper notification is made between employer/employee and benefit plan vendors (interface).
- Complete carrier bill preparation and reconciliation; handle billing and remittance questions, investigation, and resolution.
- Enroll employees into preselected Medical, Dental, and Vision Insurance, FSA, 401K, Life, Prescriptions, STD/LTD for over 200 companies, through the Cloud portal while utilizing HRP web system for carrier feeds to be transmitted to vendors for processing.
- Review and prepare benefits adjustments of premiums to transmit to payroll for accurate deductions.
- Perform benefits audits, monthly to ensure proper elections and deductions are set in place within system.
0-5 years of experience
Assisted in the implementation of global offshore team and new defined benefit clients. Processed and reviewed retirement calculation paperwork in addition to providing training for customer service representatives and case management.
- Performed trustee processing of new retiree payments, change of address and death processing.
- Prepared confirmation letters, reissue pension checks, and input Medicare cases.
- Researched retiree pension files and provide verification of pension for retirees.
- Revised pension information as needed and reconciles annual pension payments.
- Create documentation for the global offshore team to follow and complete daily processes.
0-5 years of experience
- Benefits Administrator for 215 employees
- Paid and reconciled all HR related bills in a timely manner
- Completed Worker’s Compensation, Unemployment, Corrective Action and Termination paperwork
- Worked with HR Manager on day-to-day employee relations issues and company policy
- Led new hire orientation and company Safety Training courses; maintained training progress
- Attended weekly Supervisor meetings to enhance my involvement
0-5 years of experience
Monthly billing and reconciliation of employee contributions and company payments.
- Development of policies and procedures for the administration of benefit plans, to include monthly billing and reconciliation for finance.
- Create monthly reports summarizing Voluntary benefit activity.
- Perform research and analysis for monthly benefit’s audit reports utilizing Excel graphs and charts for department use.
- Administration of 15,000+ employees; Voluntary benefit plans, enrollment and eligibility.
- Maintain employee enrollment information in Lawson Application database and AON.
- Prepare and send correspondence regarding employee eligibility.
6-10 years of experience
Corporate liaison for insurance brokers and vendors. Point of contact for employees regarding all benefits matters.
- Plan, direct and implement benefit activities and related processes including open enrollment, FSA, medical, dental, vision and life insurance plans.
- Conduct benefits orientation for newly hired employees.
- Coordinate all benefits deductions with payroll.
- Oversees the preparation of reports and benefit statements according to State and Federal compliance requirements; gathers data and prepares annual benefit statements, IRS and other reports for employees, administrative and regulatory requirements.
- Administer COBRA plan and the 403B retirement plan for 1200 participants.
0-5 years of experience
Managed all aspects of group benefit programs to include medical, dental, vision, life, 401k, Cobra, FMLA, LOA and payroll processing covering four states and 800+ employees
- Handled Annual and Special Enrollment periods to include additions, terminations and changes
- In charge of invoice reconciliation, vendor and broker relationships
- Worked closely with broker to ensure compliance with Health Care Reform mandates
- Worked with Employment Risk Services regarding work related injuries and processes
- In charge of recruitment and retention for all franchises
- Handled interview process, drug screening, new hire orientation, background and credit checks
0-5 years of experience
- Coordinated medical, dental, and life insurance company invoicing; acted as liaison between employees and associated vendors
- Processed new employment and terminations while administering COBRA, worker’s compensation claims, and first aid billing
- Assisted with research and implementation of insurance carrier change
0-5 years of experience
- Administer eligibility of health and welfare benefits for United Airlines and Century Link.
- Researched and created tools to provide fellow colleges quick reference materials to assist their customers and clients.
- Played key role in the implementation of merging United Airlines and Continental Airlines Benefits (2012)
- Assist participants with their Pension and 401 (k).
0-5 years of experience
Conduct new hire orientations relating to policy and procedures, employee benefits
- Coordinate and conduct annual and quarterly benefits enrollments for corporate and out of state offices for 600+ employees locally and nationally
- Research and create benefits incentive programs for employees
- Track and process requests for disability, family medical leaves, return to work determinations and No Fault Insurance claims
- File and track Worker’s Compensation claims with carrier and OSHA reporting
- Conduct exit interviews and assist in employee terminations including COBRA compliance and documentation
- Process interstate and out of state unemployment claims
Benefits Administrator Duties and Responsibilities
No two benefits administrators are exactly alike, as specific skills vary from employer to employer. However, after analyzing online job postings, we identified several core duties and responsibilities common to the job, which include:
Research Benefits Plans Benefits administrators constantly research new benefits plans for their company. They identify plans that may provide more benefits for employees at a lower cost for the employer and present those plans to HR management.
Organize and Manage Daily Benefits Operations Benefits administrators spend the bulk of their day organizing and managing the overall benefits operations. They handle enrollments and terminations, disability claims, COBRA, and much more. They also oversee the general maintenance of employee files and update records as needed.
Perform Plan Audits Benefits administrators perform regular plan audits to make sure everything is running smoothly and that all financial information is kept accurately. They present their findings to company accountants and upper management.
Monitor Industry Trends Benefits administrators constantly monitor industry trends to identify ways to better serve the company and its employees. This ensures the company stays competitive from a benefits perspective.
Serve as Contact for Employees and Vendors Benefits administrators serve as the primary point of contact for both employees and benefits vendors. They deliver correspondence to employees from vendors and make sure everyone understands the entirety of the plan.
Benefits Administrator Skills and Qualifications
Benefits administrators are highly organized and have extensive HR backgrounds. They are intimately familiar with the way company benefits policies and procedures work. Most employers require their benefits administrators to have a bachelor’s degree in a related field, along with at least five years of experience. Employers also tend to hire candidates who demonstrate the following skills and qualifications:
- HR knowledge – benefits administrators have extensive knowledge of HR processes, policies, and procedures. They know how a company runs the human resources department and they understand employee HR needs
- Team management skills – benefits administrators are skilled team managers, and they know how to manage communication between team members and different departments
- Analytical skills – as benefits administrators evaluate plans and benefits performance, they employ strong analytical skills to determine their overall efficacy
- Communication skills – benefits administrators are extremely skilled at interpersonal communication in all its forms. They can easily communicate with upper management, employees, and vendors
- Organization skills – benefits administrators are responsible for the benefits of all employees and tracking record and benefits plan changes, and as such, they are highly organized
Benefits Administrator Education and Training
Most employers require their benefits administrators to have a bachelor’s degree in human resources or a related field. They also look for candidates who have three to five years of experience in an HR position. Many employers also require benefits administrators to have HR-related certifications like the SHRM-CP or SHRM-SCP certifications. Many benefits administrators also undergo on-the-job training to learn more about the company’s specific benefits plans and employees.
Benefits Administrator Salary and Outlook
According to PayScale, benefits administrators earn an average of $50,000 per year. However, those in the top 10 percent earn as much as $68,000 per year, while those in the bottom 10 percent earn as little as $38,000 per year. Benefits administrators receive the same benefits they organize and manage. They may also get seasonal bonuses, depending on the company and the success of the plans they manage. The Bureau of Labor Statistics (BLS) lists benefits administrators under the compensation, benefits, and job analysis specialists category, which is expected to experience 9 percent growth through 2026. This is faster than average for most industries and can be attributed to more companies investing in better benefits packages as they experience better financial success.
Helpful Resources
Read through some of these helpful resources to learn more about becoming a benefits administrator:
Linked:HR – with over 970,000 members, this LinkedIn group serves as an incredibly helpful resource for HR and benefits professionals all over the world. Join this group to network, discuss evolving HR technology, and ask for suggestions on how to find better benefits vendors
Society for Human Resource Management – largely considered the leader in HR management resources, SHRM provides certifications, training, and valuable resources for anyone in the HR field
Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional – this quick-reference guide outlines the different ways you can make an employee’s life easier on the job, including how to provide good benefits
The Employee Benefits Answer Book: An Indispensible Guide for Managers and Business Owners – this book contains all the info you need to learn about the basics of a solid employee benefits plan. It gives you an overview of vacation and sick days, COBRA, life insurance, and much more
Human Resources Cover Letter Examples
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Benefits Administrator
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
