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HR Business Analyst Resume Samples
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0-5 years of experience
Responsible for Business Analysis for Sr. Executive Review, as well as the Annual Board Presentation.
- Provided information and devised strategies to support key business decisions and reporting for the HR Community
- Prepared leading metrics for Annual Board of Director Review, hosted by [company name] CEO
- Streamlined report process by converting 85% of manual work by designing queries in MS Access, that generated effective reports
- Provided direction to outside consultants working on specific HR issues, monitored their progress toward specified objectives and evaluated their final results
- Responsible for the management and maintenance of 2 databases, with a combined employee base of 80,000 people
0-5 years of experience
Managed operational HR change communication & training for Asia Pacific region (9 countries/5,000 employees)
- Acted as liaison between HR Services, Benefits, & Payroll on daily basis, handling system projects, auditing, reporting, & issue resolution
- Analyzed existing HR processes & identified opportunities to streamline, outsource, or eliminate
- Developed & presented 25+ interactive HR training workshops throughout Asia Pacific region, tailored to specific audience & location needs (topics included recruitment, raises/promotions/transfers, onboarding/offboarding, leave of absence, etc.)
- Documented (via RACIs & Visio process flows) & standardized HR functions (including payroll, talent acquisition, talent development, total rewards/compensation) for communication to business
- Designed & executed change management communication strategy for India Workday HCM Transformation
- Partnered closely with Workday vendor to analyze usage & resolve issues, including on-site strategy sessions at vendor service center in Gurgaon, India
0-5 years of experience
Responsible for the collection, consolidation, and maintenance of various human resources benefit data. Perform as a business analyst on an ongoing project to create a data warehouse
- Performed analysis of business and user needs, and document business requirements, features, and functional specifications for new data warehouse and associated tools.
- Constructed business context diagrams and use cases to identify system and process impacts.
- Conducted joint application development sessions to create and review analysis models, determine current and future process flows, and gathered and validated requirements.
- Gathered data delivery and reporting requirements from stakeholders and perform data analysis and provide assistance with reporting design and creation using PeopleSoft Query Tool and Cognos.
- Worked with HR compliance specialists to validate content and accuracy of data used in regulatory filings and related audits including Sarbanes-Oxley compliance.
- Coordinated communications and act as a liaison between internal and external stakeholders.
0-5 years of experience
Collaborated with HR Partners and Recruiting teams to approve job openings and offers
- Answered associate’s general HR questions
- Processed associate hires, transfers, and departures
- Created reports/metrics that support human capital initiates
- Maintained standard reports weekly, monthly and quarterly
- Produced ad-hoc analysis and reports for internal and external clients
- Developed, wrote and maintained confidentiality program for Human Resources
0-5 years of experience
Oversee broad range of critical business initiatives for operational performance, appropriate use of human resources, and use of HRIS information systems. Oversaw all employee relations including performance evaluation, progressive discipline, mediation of staff disputes and grievance procedures in accordance with State and Federal laws. Processed all new-hire, benefits, leave, termination and payroll paperwork, ensuring 100% compliance with regulatory mandates. Supervised administrative staff.
- Entered PeopleSoft HR entries on Job Data Panel and Personal Data Panel which included job/position changes, address changes and terminations.
- Proactively sought out unique recruiting techniques through targeted job boards thus saving the company thousands of dollars.
- Investigated incidents of inappropriate conduct, harassment and indiscretion in a timely manner, resulting in no legal claims or legal violations during the 2 years of my employment.
- Improved staff orientation, training, professional development, and mid-level management thus resulting in better hires and increased employee retention.
- Served as key business unit partner and division trainer for company-wide HR initiatives including succession planning, performance management initiatives, and HRIS business system implementation.
0-5 years of experience
Assisted in the development, research, testing, and implementation of business process improvements, procedures, and system changes
- Created workflow diagrams to transition current HRIS systems to SAP product
- Evaluated current business processes to identify gaps and implement solutions
- Acted as subject matter expert to analyze and make recommendations for process improvements and system enhancements
- Assist Human Resources team to look at improvement strategies for processes and systems
- Assisted in change management for new systems
0-5 years of experience
Provided analysis for SAP configuration changes, new ABAP development and updates in support of policy changes, government mandates, and other initiatives. Responsible for delivering recurring and ad hoc reports using SAP reporting tools, Access, Excel, and VBA. Audited data for integrity and corrected where needed.
- Established and documented reporting processes and procedures for HRIS which improved report accuracy and shortened the time to deliver.
- Led an initiative to overhaul a series of headcount and turnover reports that reduced the time to generate the reports by half and produced multidimensional metrics.
- Created training materials for, and conducted training in SAP Organizational Management which enabled the HRIS team to provide improved service to our stakeholders.
- Became the Subject Matter Expert (SME) by reputation for the HR department after answering many inquiries regarding SAP data structures, data, transactions, and reporting.
0-5 years of experience
- Conducted in-depth HR analysis and formulated data presentations for the VP of HR, BOD, E-Staff and Global HR
- Consulted for HR IT and corporate IT teams on Oracle 11i configurations, reporting needs and required customizations to ensure HR business needs were met with tool capabilities
- Improved and corrected the methods for standardized metrics; delivered standardized metrics on a quarterly basis
- Worked with Corporate Communications team to launch employee opinion survey, analyzed results, implemented changes to answer the voice of the customer
0-5 years of experience
Short term project to analyze business requirements in HR, Benefits and Payroll to support Retroactive Payroll Deduction processes
- Worked with functional users, analyzed and tested PeopleSoft HCM 8.x benefits administration processes
- Developed and tested PeopleSoft HCM version 8.x retroactive payroll/benefit and deductions test case scenarios and business requirements
- Presented results of existing Retroactive Payroll/Benefit Deductions functionality to executive management and documented recommendations for process improvement
0-5 years of experience
Worked on an internal HR processes gap analysis project for NTT DATA, which provided a unified set of HR processes across the company, impacting over 50,000 global employees.
- Analyzed and defined HR Processes for the Merger of 6 Global Companies
- Reviewed, validated and updated HR SOPs and process maps
- Created HR process maps and completed gap analysis
- Coordinated and facilitated SMEs review meetings
- Documented HR process discrepancies / issues
- Provided process optimization recommendations
- Created learning materials to expand the company’s SharePoint library / documents repository
0-5 years of experience
Administered a broad range of human resources benefits functions for this federal government agency of 1,000+ employees.
- Researched and recommended new plans and assisted employees with enrollment in retirement, health, life insurance plans.
- Handled HRMS database functions, personnel file management.
- Calculate and process Federal Erroneous Retirement Coverage Corrections Act (FERCCA)
- Resolved complex benefits questions for employees.
- Assisted employees on how to obtain the maximum usage from available benefits.
- Assure company remains compliant to HR policies and regulations.
0-5 years of experience
Facilitated and lead monthly coaching sessions/training for executives and employees in a classroom setting
- Facilitated training for talent database to all employees in a classroom setting
- Provided guidance of mentoring relationships between mentors and mentees
- Provided data analysis and trends based on employee performance data and culture surveys
- Tracked and maintained talent database
- Coordinated and conducted Talent Review meetings with HR Business Partners and clients
- Researched and identify employee needs based on talent potential
- Ensured succession to executives and assisted in developing talent to fill those roles
- Maintained mentoring database for all employees
0-5 years of experience
Serve as business analyst and HRIS subject matter expert. Manage and develop County employee intranet and HR website. Manage and configure the Virtual Edge Applicant Tracking system. Responsible for PeopleSoft 9.2 integration of Base Benefits, Ben Admin and eBenefits.
- Developed and designed a new internal County newsletter that displays HTML graphics, and tracks and reports on readership.
- Selected to sit on the County Communications Committee.
- Designated as the subject matter expert for the PeopleSoft software implementation: in charge of setting up benefits, system testing and building queries.
0-5 years of experience
- Increase in project-based work
- Eliminated pay errors and reduced man hours spent on administrative tasks by automating manual payroll processes including warehouse equivalency factors and payroll exception reporting
- Established warehouse and transportation budget
- Determined company-wide five-year compensation plans for all hourly and salaried positions
- Updated driver and warehouse incentive pay plans to ensure compensation on market
0-5 years of experience
Responsible for configuration and support of SAP HR upgrade (from v4.6 to ECC 6.0) project including new payroll implementation. The project was implemented in nine CIS countries. The scope of project included, SAP HR Personnel Administration, Organization Management, Time and Payroll (3 countries only). I was part of HR/Payroll team responsible for the implementation of the Kazakhstan Payroll in SAP.
- Configured and tested HR and Payroll functionality. The activities included Configuration of personnel administration infotypes, personnel actions, and reason codes, Payroll infotypes such as basic pay, bank details, recurring and one time pay infotypes.
- Used LSMW (Legacy Data Migration Workbench) to convert legacy HR data in to new SAP system.
- Developed functional specifications for the interfaces and reports.
- Configured reports, tested accuracy of earnings and deduction processing in payroll. Configured wage type reporter.
- Assisted in creation of test scripts and loaded test scripts in SAP Solution Manager for testing.
- Used SAP form editor (PE51) to create Pay slip for Kazakhstan. Created two different views; one for employees and another as a report view for payroll accountant.
- Lead the integration testing of applications and coordinated the change requests to manage timing of the transports.
- Actively involved in the post go live production support and provided support to the user group during first few payroll runs. Part of the SAP frontline support team to take calls after go-live. Role was to analyze the problems reported by the user, fix it if possible as a part of the change in business process or forward it to the corresponding team responsible.
0-5 years of experience
Serve as business analyst and HRIS subject matter expert. Manage and develop County employee intranet and HR website. Manage and configure the Virtual Edge Applicant Tracking system. Responsible for PeopleSoft 9.2 integration of Workforce Administration, Self Service, Position Management, Base Benefits, Ben Admin and eBenefits.
- Developed and designed a new internal County newsletter that displays HTML graphics, and tracks and reports on readership.
- Selected to sit on the County Communications Committee.
- Designated as the subject matter expert for the PeopleSoft software implementation: in charge of setting up various security roles in DEV and TEST, performing UAT, and building numerous queries in Production.
- Successfully built and designed numerous training guides using Oracle User Productivity Kit (UPK) application.
0-5 years of experience
Designed and launched the position of HR Business Analyst
- Created and simplified 15 total reports for HR, Risk Management, Accounting and Operations
- Assisted in the development of more cost effective policies that helped 8 stores achieve labor goals
- Analyzed sales information and devised strategies that increased sales by as much as 10%
- Generated turnover information using Taleo and clearly identified the problem departments in the company
- Participated as an interviewer in a job fair that attracted 150 candidates
- Collaborated with HR Director in creating a retention plan
- Gathered statistics on accountability and execution of policy
- Facilitated and coordinated monthly meetings for the Operations Department
- Implemented new ideas into existing procedures in order to make them more efficient
0-5 years of experience
Leading provider of business skills training for e-Learning solutions.
- Served as the primary liaison between human resources and business applications departments to ensure business processes and requirements were understood and articulated to the technical team.
- Identified gaps between business requirements and current systems. Proposed solutions and approach to closing gaps via process re-design or system functionality.
- Defined and conducted system tests by building test data, test scenarios, and validated data.
- Mentored other HR team members on policies, procedures, benefits, HRIS, and new hire orientation.
0-5 years of experience
Subject matter expert on Absence Control Plan/Attendance Policy. Conduct audits of tracking system, provide feedback and recommendations. Assists managers with troubleshooting of system, coach managers on absence control plan, and special projects as assigned.
- Advised and counseled managers on administration of Attendance Policy and Absence Control Plan for bargained for/union associate employees. Conducted random audits, identified areas of improvement, and provided feedback and recommendations.
- Acted as SME on all attendance related matters, including Leave of Absence (LOA) and disability claims for supervisors and managers.
- Created and maintained spreadsheet to track incidental, short term and long term disability cases for client group.
- Acted as single point of contact with disability vendor for client group.
- Assisted HR Business Partner with gathering attendance results for recognition of employees with perfect attendance.
- Assisted HR Business Partner on special projects such as analyzing impact of attendance due to on the job accidents/injuries.
- Responded to calls received directly from associate employees for assistance with disability claims, leaves of absence, and short term absence questions.
- Communicated policy and system changes to client group.
- Acted as Lead for Absence/Attendance performance and reporting issues for Absence Administrators.
0-5 years of experience
Served as lead system administrator for SuccessFactors Biz X (performance management, compensation, and succession) software for 8,000 + employees spreading over 8 properties domestically
- Front end System Administration experience supporting multiple customers (internal) at different process points. Including Performance and Goals, Succession, and Compensation Management
- Work closely with Aasonn (3rd party implementation partner) on configuration changes for back end formulas and structures for Performance & Compensation modules
- Understanding of how to utilize Administration tools in order to support end user and manage Performance & Goals/Compensation life cycle end to end
- Demonstrated ability to increase efficiency of data flow from core HRIS into SuccessFactors; knowledge of FTP and Control File processes in order to modify and enhance data integrity
- Partnered with HR leadership to ensure feasibility/functionality in SuccessFactors software based off process/content changes and business needs
- Created and managed test instances, supporting documentation, and User Acceptance Testing in SuccessFactors test environment – analyze feedback from UAT sessions and make recommendations to leadership.
0-5 years of experience
Co-partnered Implementation of Benefits Administration Module in Peoplesoft HCM
- Led Workers-Compensation State Reporting Project
- Led Total Compensation Project for internal and external customers
- Implemented new Health Spending Plans & Procedures in Peoplesoft HCM
- Managed configuration for 2 open enrollments for external customers
- Supported day-to-day production activities
- Participated in Customize Time Capture Enhancement Project
0-5 years of experience
- In charge of employee benefit data and business processes for 18 divisions in 10 states.
- Gathered health, life insurance, 401K and other business requirements to provide the system configuration analyst with required data.
- Teamed with division Human Resources, Payroll Managers, SAP Consultants and Configurations for the application of benefits and business requirements.
- Researched system errors, determined solutions and performed configuration for error resolution.
- Designed and performed health, life insurance and 401K unit tests.
- Wrote business profiles and benefit administration scripts for SAP transactions and reports.
- Created, prepared training materials and trained end user benefit administrators.
- Provided system maintenance and end user support for SAP benefits management.
0-5 years of experience
- Consulted and provided analysis on various HR report requests inclusive of national surveys and in-depth country analysis (i.e. attrition, hires, headcount, staffing) in support of senior level analysis and planning as well as nationwide corporate ranking.
- Acted as Team Lead for five analysts inclusive but not limited to training new team members, providing guidance on report requests and partnerships, analyzing and appropriating report requests and general inquiries, managing and resolving escalations in order to drive overall process efficiency and consistency.
- Conducted training and on-going consultation for new systems users to ensure consistency in accordance with departmental processes.
- Managed and maintained processes of reporting for third party clients’ requests which resulted in proper provision of sensitive data.
- Researched and provided resolution with found data discrepancies in support of reaching data accuracy.
6-10 years of experience
Perform benefit system issue resolution and manual processing, to guarantee accurate employment data, benefits coverage and payroll deductions
- Oversee (HRIS) file scheduling and transmission, to ensure correct employment data files are received from the client
- Responsible for quality assurance of weekly employment data files sent to third party insurance carriers
- Create and maintain Standard Operating Procedure documents for all processes, to facilitate training of new associates and to serve as an ongoing reference for existing associates
- Perform user acceptance testing on benefits system and website prior to launch dates, and update web pages
- Attend weekly client conference calls to discuss escalations, exception requests and benefit plan and policy changes
- Mediate with insurance companies regarding employee claims and corner cases
- Fully trained as back up to the Bereavement Specialist, whose role is to manage the death benefits process for active employees and pensioners. This includes determining benefits continuation eligibility for surviving dependents and liaising with insurance carriers for payment of death benefit to beneficiaries
0-5 years of experience
Managed employee Health & Welfare, Pension, and 401(k) benefits
- Projects consisted of completion of Benefits enrollment package, LTD calculation, and annuities
- Processed 401(k) and IRA rollovers, pension calculation, qualified and non-qualified plan distributions along with transfer, allocation of funds, and payment distribution
- Created Health and Welfare, investment plan training material for Section 125 laws & HIAPP
- Translate high-level business requirements into specifications to be used in solution design use cases
0-5 years of experience
Working to stabilize the Workday HCM system after the January 1, 2015 go live and support the implementation of the Workday Finance tenant.
- Responsible for gathering requirements, creating data and process audits to identify operational gaps, leading HR SME teams, outlining downstream system impacts and troubleshooting/testing in the Workday system.
- Report to the CIO and provide the executive leadership team weekly updates on progress and challenges
- Create resource planning and staffing models
- Provide HR Strategy, compliance and best practice process ideas to leadership.
0-5 years of experience
Developed standard and ad hoc HR Reports. Verified and validated data in new Oracle Business Intelligence Enterprise (OBIE) system prior to go live. Consulted with field members to clarify and assign new requests for organization, business and ad hoc reports. Coached and mentored new team member.
- Achieved specific query requests by implementing database changes.
- Yielded time saving of 56 hours per month by reducing number of manual reports by 48.
- Enabled creation of monthly reports, including turnover and headcount reports by refreshing, validating and delivering monthly headcount file that were later loaded into Business Objects.
0-5 years of experience
Perform multiple functions for lean HR group: Lawson ERP. HRIS support, testing, analysis, process and workflow; audit and reporting at Executive level.
- 2+ years expat, Abu Dhabi – UAE.
- HRIS Lawson internal support – outgoing system for process change management
- Following Harvard Scorecard philosophy; designed Vs2.0 online Dashboard KPI data from (9) to (54) data-points.
- Designed and developed methodology and process for Global Headcount reporting and Recruitment Metrics for 3000+ person organization, which drastically increased accuracy and reliability of data for global and regional payrolls.
- Developed Rate of Exchange compensation program for Global Payroll division.
- Assisted with re-design of existing Incentive Compensation Program.
- Developed, built, tested CD Rom Interface and Online Interactive SharePoint HTML tools for Benefits annual open enrollment program.
- Functional partner in conceptualization, development and implementation team for in-house build of Global Scheduling Platform.
- Oversaw the Expatriate International Relocation program.
- Built online Exit Interviews and Employee Satisfaction Surveys for global staff.
0-5 years of experience
Provide functional and technical expertise, process and system reengineering, and workflow insights to Human Resource Business Partners
- Collaborate with teams across TDS (Telephone & Data Systems) enterprise to implement new electronic based system to support HR Life Cycle Forms
- Facilitate requirements gathering sessions and document requirements in the form Business Requirements Document, and Requirements Traceability Matrix
- Design and configure HR systems that include Annual Performance Forms, Compensation and Benefit plans, and Goal Management as per business needs
- Develop effective Test Strategy, Test Plan, and detailed Test Scripts to conduct User Acceptance Testing (UAT) with stakeholders
- Develop and Conduct detailed technical as well as user training to reduce support calls
- Manage and Audit corporate HR data in SAP including Employee Personal Data and Organizational Structure
- Successfully insourced first level support for Talent Management application which resulted in significant cost saving and improved end user support experience
0-5 years of experience
- Managed communication during a reduction in force to ensure all team members were aware of the RIF process and their options
- Managed company event planning, including chairing the United Way Campaign, blood drives and book fairs
- Coordinated the implementation of the automated bonus process to include data testing with the vendor
- Administered 401(k) and pension planning related to eligibility, enrollment and pension calculations
- Maintained the integrity of associate data in pension, 401(k) and payroll systems through the use of various HR information systems
0-5 years of experience
Supervise the day to day operations a team of HR Specialists
- Conduct metric reports and Performance Management audits to improve effectiveness and efficiency of the HR team
- Conduct audits and risk assessments to ensure compliance with all legal regulations and adherence to all company policies and procedures
- Develop process improvement projects to improve organizational efficiency and continuous optimization
0-5 years of experience
Key PeopleSoft HR Lead Payroll analyst, upkeep all updates, enhancements and testing.
- Query Manager duties, providing support for the business and conduct query classes.
- Take lead as Project manager, review system changes, gather requirements and responsible for the full life cycle of the project.
- Manage all Empower Support, tax updates and maintain the PeopleSoft to empower feed changes.
0-5 years of experience
Facilitated live training for new hire orientation programs
- Documented data privacy and data security controls
- Curate and maintain Resource Management information site
- Monitor system interface influences and the downstream impacts to the business
- Analysis reports for business and HR functions
- Develop and document global HR programs, practices and policies
- International transfer processes review to streamline processes and improve employee experience
0-5 years of experience
Responsible for all HR related government reporting
- Responsible for corporate HR report writing
- Managed a team of 6 employees
- Provided HR systems support to other business areas
6-10 years of experience
Created process maps for all key HR Processes. Identified key processes and lead team of HR Professionals through the development and delivery of all current processes. Identified processes improvements, documented and presented findings to upper management. Process maps were utilized to develop the core functions for the HR Direct Group.
- Develop end user training materials in a validated environment for HR/Payroll SAP and the Learning One Source systems. Perform training for end users and provide support for application questions. Serve as a mentor for questions related to system functionality and business process.
- Provide consulting assistance to HR & Payroll business sponsors on effective use of the HR technologies and optimal use of their data. Identify best practices and make recommendations for the best solution. Identify and improve business processes through process mapping of current and future and document the solution in the form of Functional and Design Specifications.
- Responsible for testing system implementations and enhancements in accordance with validation requirements. Assign users appropriate security roles based on organizational changes.
- Manage Year End Project for payroll, benefits and compensations. Ensure that all year end information is captured for the printing and distribution of W2’s and tax filings; capture benefit information for the coming year and ensure that deductions are correct for the first paycheck; verify all compensation adjustments are made for merit and bonus.
- Design and update content pages on HR Portal using Live Link. Develop content for Webbi pages using Gauss content developer. Responsible for review and quality assurance of HR pages on Webbi.
0-5 years of experience
Responsible for defining and analyzing client business requirements to successfully implement, train and test an Human Resources system for an employee population of 30K+.
- Contributed to the system configuration, integration testing and User Acceptance testing of system as well as assisted System Analyst in developing application specifications following the internal implementation methodology (Life Development Cycle).
- Analyzed business and technical requirements in order to design appropriate test plans and scenarios for myHR self service application as well as Taleo.
- Developed and executed English and French test scripts for a Global HCM Client project.
- Provided consulting services for clients including, planning, researching, testing, documenting and helping implement my HR software, Taleo and Siebel in accordance with project plans and schedules.
- Identified as PeopleSoft and myHR SME for client and software content requirements, process flows, data models, processing procedures and alternatives for service delivery.
- Led team in successful implementation of Phase I of the myHR Self Service Application and Phase II of Taleo. Key member of project team responsible for on-site client education, ongoing system functionality support and resolving change management issues.
0-5 years of experience
- Research various grant opportunities to enhance the business
- Advise management on ways to improve staff productivity
- Assist in business marketing efforts
- Evaluate budget expenditures
0-5 years of experience
Provide support to the HR functional area within the SSC and collaborate with IT to create/maintain tools necessary for daily operations. Represented HR on the following projects and initiatives:
- Remedy Incident Management Tracking System Implementation
- newScale Implementation and Expansions
- HR Knowledge Base Creation
0-5 years of experience
Resource Assignment Process Development and Consulting
- Workforce Supply and Demand Management and Consulting
- Human Capital Portfolio: Work Role Alignments
- Salary Surveys and Guidelines on Job Descriptions
- Staffing Management Consulting
- Drive process improvements and contribute to the achievement of strategic HR Goals
0-5 years of experience
- Perform complex analysis and interpretation of data to demonstrate departmental and business outcomes.
- Conduct trend analysis on system wide retention, vacancy rates and variable labor utilization to aid Human Resources leaders in Memorial Hermann’s people strategy.
- Create Monthly Operating Review in order to simplify trend and data analysis for HR/OD Consultants resulting in more actionable steps for strategic leaders.
- Identify areas for improvement based on operations of service to improve capacity, efficiency and overall effectiveness. Assist in the development of and implementation of process improvement strategies.
- Continually develop trend analysis reports that monitor key performance indicators and compare them to internal and external benchmarks. The compiled data is used to assist leadership in decision-making, planning and implementing performance improvement strategies.
- Prepare basic analyses to evaluate and modify existing process to generate additional efficiency, support new/expanded services and facility/equipment acquisitions.
- Identify areas for improvement based on operations of service to improve capacity, efficiency and overall effectiveness. Implement and monitor identified changes to assure success.
- Promote individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency. Support department-based goals which contribute to the success of the organization; serve as preceptor, mentor, and resource to less experienced staff.
- Adhere to all Memorial Hermann policies, procedures and standards, within budgetary specifications, including time management, supply management, productivity and accuracy of practice.
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[HR Business Analyst]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
