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Labor Relations Specialist Resume Samples
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0-5 years of experience
Assumed the Employee Relations Leadership for [company name] with an emphasis on employee & Labor relations for one of the Largest Hospital in Southern California.
- Provide HR direction, consultation, advice and support to managers and supervisors regarding performance management, employee relations, labor relations, compensation administration, policy administration, benefits administration and union contract interpretation, with an employee headcount population of 3000 employees.
- Provide administration of NUHW collective bargaining agreements by working with management to establish department strategies to meet KMC’s needs and goals.
- Responsible for managing and conducting grievance hearings, memorandums of agreements and settlements.
- Responsible for developing and maintaining positive working relationships with both management and union to foster harmonious Labor and Employee Relations environment.
- Developed and managed training programs regarding major policy changes, regulatory compliance such sexual harassment, employee and labor training, performance management.
- Assure adherence and implementation of collective bargaining agreements and memorandum of agreements. Investigate and documented union grievances and other contractual matters through the grievance process.
- Interpreted and ensured legal regulatory compliance to California Labor Law, Federal Law, as well as ensuring compliance with Hospital and University Policies.
- Conducted thorough, confidential investigations of complex employee issues, provide written case summaries. Recommended course of action with effective resolutions that applied knowledge and understanding of HR guidelines and employment laws, ensuring employment compliance while reducing liability to Hospital. Consistently met metric of <60 days to complete investigation and close case.
- Participate and represent as appropriate in governmental hearings or investigations, including Department of Labor, Office of Equal Opportunity investigations, Equal Employment Department and Public Meetings.
- Act as the negotiations co-chair for the plant negotiating team for the NUHW plant negotiations which resulted in a new contractual agreement for over 1000 employees.
0-5 years of experience
- Consulted and coached Chief Nursing Officer and nursing leadership
- Interpreted collective bargaining agreement
- Liaised with elected nursing union co-chairs and Associate Director of Labor
- Conducted problem-solving meetings and grievance hearing steps
- Assisted management team during contract negotiations with Massachusetts Nurses Association (MNA)
- Implemented negotiated labor contract terms involving education verification and differential pay, raising nursing professional standards
0-5 years of experience
Credibly ensure the implementation and enforcement of Human Resources policies, processes and procedures; lead labor strategies to maintain operational continuity of the company without any labor issues; promote a winning corporate culture based on values and behaviors within which the “how” is as important as the “what”
- Being part of a multidisciplinary team focusing in efficiency and customer service
- Leading the improvement of the Payroll System parameterization, allowing to reduce union’s claims to minimum level because of payroll mistakes
- Proposing and implementing a human resource structure that increase effective solutions to internal customers
- Proposing a culture of internal communications
- Successful execution of development plans and social welfare.
- KPI’s and Budget management
6-10 years of experience
Analyzed complex labor relations problems associated with local implementation, negotiations, and contract administration; developed data and supporting materials for use in grievance and arbitration cases and local negotiations.
- Represented the Postal Service in arbitration and EEO hearings, and Merit System Protection Board cases.
- Provided advice, counsel, and assistance to local processing and distribution, customer services, and post office managers on labor relations issues and procedures affecting employees covered by labor agreements, including the negotiation of local memorandums of understanding, explaining provision of labor agreements, and making settlements on grievances.
- Conducted audits of labor relations policies and procedures to ensure consistency in application.
- Developed and presented formal and informal training programs regarding labor agreement interpretation and applicability, including grievance and disciplinary procedures, local negotiations, human relations, and union/management relations.
- Provided program oversight and technical advice and guidance to other employees regarding EEO policies, processes, procedures, and systems.
0-5 years of experience
- Oversaw labor relations for Metal Trades Council (MTC) AFL-CIO 400 union employees.
- Managed grievance and labor relations programs.
- Advised department heads regarding appropriate administration of Collective Bargaining Agreements, procedures, rules, regulations, and corporate compliance.
- Worked with legal counsel and on litigation, arbitration, and NLRB cases in gathering, compiling, and generating information needed.
- Procured State of New Mexico, Apprenticeship Program
- Received Exceptional Services recognition for Labor Relations bargaining efforts in completing successful negotiations with the Atomic Projects and Production Workers Metal Trades Council, AFL-CIO, which led to increased collaboration in building stronger relationships between the union and leadership.
- Received recognition for development of strategic initiatives for the Standards of Apprenticeship Program at [company name] resulting in recognition from the State of New Mexico Executive Board recognizing [company name] as an example for new companies to model their program after.
- Improved employee growth and development opportunities by collaborating with management in creating career path objectives for employees resulting in promotional opportunities and an increase in employee morale.
- Initiated improvements in REPEP (Performance Evaluations) process in coaching management to partner with employees in establishing goals and expectations, which led to increases in productivity, growth, and advancement opportunities for unionized employees.
0-5 years of experience
- Provide EEO, Employee Relations/Labor Relations services applying “Douglas Factors” to determine appropriate corrective actions for performance and conduct issues.
- Prepare and review proposed disciplinary and non-disciplinary adverse employment actions such as letters of suspensions, admonishments, reprimands, removals and performance improvement plans.
- Provide advice and assistance on Labor Relations matters to supervisors and management officials related to grievances, appeals, dispute resolution and conduct/performance issues.
- Provide advice, guidance and expert assistance with the adjudication phase of Labor Relations complaints in the formal and informal phase.
- Review Master Labor and Collective Bargaining Agreements to insure management officials, union representatives and all subject staff adhere to relevant negotiated terms.
- Support management officials in union negotiations, mediations and arbitrations.
- Act as subject matter expert to management officials on Labor Relations inquiries and related matters.
0-5 years of experience
- Provide professional and administrative advice, guidance and services in support of the Hospital’s employee/labor relation function.
- Serve as a primary point of consultation, coordination, and/or liaison for hospital personnel on a range of employee and labor relations policy, contract interpretation and procedural issues.
- Facilitates and assists in the resolution of workplace disputes and grievances.
- Administers and coordinates FMLA and the various leaves of absence.
Labor Relations Specialists Duties and Responsibilities
Labor relations specialists work in a variety of industries. Specific duties and responsibilities may vary, but there are several core tasks associated with the job, including:
Research and Draft Proposals Labor relations specialists draft proposal language as part of the collective bargaining process. These contracts are called collective bargaining agreements (CBAs), and they serve as legal and procedural guidelines for employee and management relations. Labor relations specialists research, write, and carefully review summary documents. They analyze proposals to make sure they meet the needs of all parties involved. They draft operating rules, contract proposals, and counterproposals for labor negotiations with employees, management leaders, and other collective bargaining parties.
Interpret Legal Contracts Offering interpretation and guidance to ensure compliance with contract provisions, wage laws, and standard regulations is a primary role of labor relations specialists. Every day, they provide direction to company management to ensure all contracts are compliant. Making sure that employees and employers are both are engaged in the labor relations process is another key responsibility. Some labor relations specialists get specialized legal training or a Juris Doctor degree to better carry out these responsibilities.
Lead Meetings Between Management and Labor On a daily basis, labor relations specialists meet with employees and company representatives to measure their needs. During gatherings, they educate both the labor and management sides. Informing both sides of desires and wishes is critical for single negotiations and for building a more positive long-term relationship between the two sides. Labor relations specialists focus on sustaining and nurturing important relationships over time.
Administrate Labor Contracts Managing the administration process for labor contracts is the key responsibility of labor relations specialists. They analyze and negotiate key issues such as compensation rates, contract provisions, healthcare, wages, pensions, union requirements, and management guidelines. They handle paperwork organization and obtain needed signatures for each contract.
Address Work Grievances When workers have grievances, organizations turn to labor relations specialists to investigate the truth of their claims. Mediation is a significant aspect of this job, and specialists work to resolve conflicts and communication difficulties. They help organizations handle collective bargaining and negotiate with larger groups to prevent legal action and address worker complaints. As arbitrators, they handle disciplinary problems, work-related incidents, and labor disputes.
Labor Relations Specialist Skills and Qualifications
Labor relations specialists are shrewd negotiators who can deal with conflict and spot creative solutions for compromise. Employers typically look for candidates with a bachelor’s degree and at least three years’ experience in labor relations. The following skills are essential to getting the job done:
- Negotiation – handling negotiation processes for collective bargaining agreements is a key responsibility of this role
- Contract administration – labor relations specialists manage systems, process invoices, and maintain efficient ongoing administration
- Arbitration – grievance handling, mediating, and arbitrating between disputing parties is the primary responsibility of labor relations specialists
- Writing skills – writing amendment agreements, letters of dispute, or contract term clarifications are constant requirements for this position
- Research skills – successful labor relations specialists constantly use research to retrieve relevant data, analyze alternatives, offer recommendations, and impact outcomes
- Communication skills – labor relations specialists must use tactical communication skills to provide advice and counsel in difficult conflicts and disputes
- Leadership skills – leadership skills are essential for labor relations specialists, who must spearhead communication with many different groups to bring conflicts to resolution
Labor Relations Specialist Education and Training
It’s common for labor relations specialists to have a bachelor’s degree in human resources, industrial relations, business administration, or a related field. These degrees offer education in labor-specific topics such as contract negotiation and employment law. Most entry-level labor relations specialists develop their skills under the guidance of a more experienced mentor. Employers typically seek candidates with at least three to five years of experience in industrial labor and operations.
Labor Relations Specialist Salary and Outlook
According to the Bureau of Labor Statistics (BLS), the median annual salary for labor relations specialists is $63,200. The lowest 10 percent of earners make less than $18,820. The highest-earning 10 percent are paid more than $116,480. The BLS projects that employment of labor relations specialists will decline 8 percent through 2026. The number of workers in unions has decreased to about 10 percent of the workplace, which will create less demand for labor relations services. However, many labor relations specialists now focus on employees who are not union members.
Helpful Resources
We searched the web to find the best industry resources to help you continue exploring a career as a labor relations specialist. From thought leaders to industry groups, this list is packed with opportunities to learn, connect, and engage:
Labor and Employment Relations Association – this organization supports professionals working in all aspects of labor and employment relations. LERA can help you build your network, learn about the latest labor relations news, and get career help
The Labor Relations Process – read this book to get a full understanding of the history of labor relations, discover real-world examples, and get perspective from practitioners in the field
Labor Relations: Development, Structure, Process – get an insider’s view of the politics of labor relations, including economics and behavior, with this book. It’ll help you become an expert at negotiation and contract administration
Labor Relations: Striking a Balance – check out this book to learn the strategies, policies, and practices needed to successfully navigate the labor relations system
Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional – this quick reference guide tackles the biggest issues managers, HR professionals, and labor relations specialists face with tools, tips, checklists, and road maps to increase performance and success
Labor Relations Association – this nationwide organization of HR professionals and labor relations specialists supports those who work in the public sector
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
