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0-5 years of experience
Performed daily hardware and software maintenance for Portland, Phoenix, Union City; working with PICK O/S on ADDS Mentor 7000 & 6000, all terminal and PC-DOS installations, modem connections, file and system optimization and end-user support
- Implemented EDI with second largest wholesaler, improving auto purchase system 60% over manual system
- Designed and implemented Auto Manifest for warehouse increasing efficiency and accuracy of manifest logs
- Designed auto process to convert billing information to PC-DOS format to be uploaded by US West
- Developed data transfer system between branch locations and main office for dynamic updates rather than weekly batch processing and quarterly software updates
- Assisted in converting Phoenix branch from manual to on-line inventory, purchasing and receiving environment
0-5 years of experience
Standardized and upgraded agency technology to create a more advanced learning experience while staying within a strict fiscal budget
- Sought out grants and corporate donations to foster a better learning environment
- Led and organized the committee to standardize and streamline the client intake process in order to increase efficiency
- Maintained and updated Project Head Start computer network, equipment and website
- Coordinated with administrators, teachers, and staff on how technology could improve their job performance
0-5 years of experience
Served as system administrator for Research Institute of Petroleum Industry (RIPI).
- Established three new computer sites base on Solaris and Windows 2000 OS.
- Managed 120 IT and technical support staff, servicing more than 70 active computer stations in the network.
- Provided daily, weekly, and monthly backup of all data.
0-5 years of experience
Supervised the security of $100 million of highly sensitive communication equipment.
- Monitored personnel throughout company on a secure network to ensure compliance of company network policies.
- Maintained cataloging and ordering systems on multiline complex CPU systems.
- Repaired, installed, adjusted, modified, and tested all software and hardware systems and devices for all computers throughout company area.
0-5 years of experience
Received awards for excellent work
- Computer Administrator / LAN Administrator
- Evaluated first high Macintosh computer for department
- Database reporting under tight deadlines with strict attention to detail
- Interviewed clients, analyzed and documented 200 pages defining new system design
0-5 years of experience
Coordinated with administrators, teachers, and staff on how technology could improve their job performance
- Maintained and updated Project Head Start computer network, equipment and website
- Standardized and upgraded agency technology to create a more advanced learning experience while staying within a strict fiscal budget
- Sought out grants and corporate donations to foster a better learning environment
- Led and organized the committee to standardize and streamline the client intake process in order to increase efficiency
0-5 years of experience
Maintained, installed and updated hardware, software and network of computer science department’s computer lab.
- Provided helpdesk and technical support to users of Windows NT, UNIX and Linux operating systems.
- Helped users with installation of computer software & dept specific applications on their pc; resolved network connectivity issues.
- Created new log-on ids and access rights for students, users and university staff to give them access to university’s computing system, applications, tools and system resources; revoked log-on ids of users and staff members who were no longer with the university.
- Replenish lab, computer and printer supplies as needed; Enforced computer lab policies and regulations.
0-5 years of experience
Served as Harson’s Executive Assistant and as Computer Administrator. Provided comprehensive administrative support to the organization’s 3 principle managers.
- Prepared, distributed and tracked lease agreements, recorded daily operational activities, and consistently updated computer databases
- Researched sources, and developed property map book that listed location of all sites, and proved extremely useful as management and sales tool
- Oversaw financial record keeping, and consulted daily with customers to address concerns, resolve problems, and escalate issues to appropriate management level
- Assisted with upgrade of network that linked 7 computer systems; trained users
0-5 years of experience
Analyzed longstanding IT processes to eliminate redundancies; decreased daily processing by 50%
- Served as the Senior IT Administrator handling all daily/monthly banking processes
- Led closing task force and liquidation of assets IT procedures
- Provided Full Save 21 on AS/400 production and development boxes
- Utilized Macs Design Studio Version 8.4.6.1 to document all IT Help Desk Assistance calls
0-5 years of experience
Provide support for the computer network used by staff medical professionals. Ensure data integrity and system availability
- Monitor batch jobs to completion on Honeywell 4473 mainframe.
- Maintained PC and printer base for department.
- Corrected all executable errors and ensured jobs completed in proper turn around time.
- Printed and distributed all billing, appointments, and various job related reports.
- Handled telecommunication problems for remote sites
0-5 years of experience
- Maintained and repaired small network of 25+ computers per day from troubleshooting to basic computer problems
- Created 4+ computer programs to improve the efficiency of the organization
- Managed the annual budget for the department, acquisitions, inventory, and employee training
- Ensured organization compliance with established laws, ordinances, and policies
- Created curriculum for 100+ students creating tasks and time frames in order to stay on a schedule
6-10 years of experience
Maintained all computers, servers, and network equipment at two separate locations single-handedly, for over 70 end-users; including the company executives.
- Administered ERP, MRP manufacturing and accounting systems including Microsoft Dynamics NAV.
- Certified as an ISO 9001:2008 Internal Auditor because of knowledge of manufacturing processes.
- Designed, installed, and maintained custom touch-screen inventory and quality control system.
- Engineered and monitored security system in multiple locations which controlled all building and door access.
- Installed and managed wireless PTP link between multiple locations for company wide network.
- Lead project to install 2D barcode readers on multiple assembly lines to track all manufactured products individually; completed project within the given timeframe.
- Utilized a trouble ticket management system in order to prioritize customer needs and complete tasks on time.
- Handled company widen technology training for all users.
0-5 years of experience
Set up and monitored project timesheets and generated reports for project assessments and accounting purposes
- Extensive monitoring of e-mail communications and contacts updated via MS Outlook
- Maintained all office equipment and machines daily and procured office supplies and billable project materials
- Administered all office legal documents (all internal/incoming/outgoing documents, project specifications, etc.), office
- Assisted with preparing purchase orders for both suppliers and clients and provided extensive follow-up
- Coordinated all business trips for project managers and designers for various meetings and site supervision
- Prepared various promotional packages for potential project needs and press release (for new projects)
- Oversaw all shipping needs for FedEx, UPS, USPS, local messenger service; in-house functions
- In charge updating company forms, procedures and policies
0-5 years of experience
Administered and installed the organization’s computer lab.
- Provided monthly curriculums for a variety of computer classes while conducting periods of instruction.
- Programmed and repaired the organization’s 50+ computers.
- Supported and carried out the day to day plan for network maintenance for the clients.
- Repaired and troubleshooting of all user errors and network connectivity problems.
0-5 years of experience
Managed and maintained all facilitation of customers devices to and from the service centers
- Created and maintained daily scheduling per technician in the computer repair facility
- Overlooked and ran Quality and Assurance checks.
- Apple Technician and on-site Pc-setup/repair of newly bought computers.
- Trained computer technicians as well gave seminars on computer repair for customers who purchased training vouchers within building
0-5 years of experience
- Provided technical support for Surface Deployment and Distribution Command for the US Army on Scott AFB.
- Setup laptops for users that travel including setup of mobile air cards, testing of built-in wireless, setup and configuration of Cisco VPN clients, setup of Outlook profiles, mapping of network shares.
- Installed and configured Surface Deployment and Distribution Command software.
- Wrote and updated software configurations and PC build guides.
- Setup, configured, and maintained PC, laptop, and printer hardware.
0-5 years of experience
- Maintained computers by installing and checking anti-virus and anti-spyware software, along with installing patches on the computer
- Trouble-shot problems with printers, disk, computer malfunctions, and program errors, in addition researched how to solve problems
- Assisted students, teachers, and administrators in diagnosing IT problems
- Devised recovery protocols for recovering data lost through user error or computer failure
- Advised Computer Administrator on purchases and ordered the necessary equipment
0-5 years of experience
- Maintained Access and Visual Basic databases, and ran Crystal Reports.
- Administrated, managed and maintained local NT network and managed voice mail computer system.
- Developed and delivered training on software systems.
- Designed and implemented organizational systems.
- Developed budget tracking system.
0-5 years of experience
Conceptualized and assisted programmers in the creation of a new graphical user interface for EasiCut software for computer controlled cutting equipment. The software uses graphical representations of tools instead of numbers to decrease the learning curve and make it more attractive in demonstrations.
- Manually tested software for release, wrote reports on bugs and suggested software enhancements.
- Network and computer administrator for Windows network.
- Wrote the instructional manual and on-line help using RoboHelp for software and hardware.
- Assisted sales people in selling cutting equipment from a technical prospective (Machine justification, RFQ’s and ROI studies).
- Organized and displayed equipment at trade shows, domestically and internationally.
- Customer support on all aspects of the cutting equipment, software and hardware.
0-5 years of experience
- Trained and Supervised Employees
- Received payment by cash, check, credit card or automatic debits
- Setup and troubleshot networking problems on more than 30 computers
- Answered customers questions and provided accurate assistance information
- Provided excellent customer service
0-5 years of experience
- Assembled, installed, maintained, and troubleshot a multitude of servers and firewalls
- Administrated the networks of approximately 50 different customers, with around 2500 users
- Administrated a 300 user Citrix Server Farm
- Gained experience administrating a number of programs and databases
- Performed On-site work when required and handled faulty hardware returns
0-5 years of experience
Purchased and maintained inventories of office supplies and promotional materials.
- One on one interaction with vendors and negotiated contracts.
- Entrusted with responsibility of maintaining comprehensive CHRIS file of personnel information of all partners and employees located in the New York National Office.
- Generated reports of fiscal year-end and bi-monthly compensation for all personnel.
6-10 years of experience
Monitored and maintained all office computers and reported status to Church Administrator.
- Duties included scheduling, dispatching, record keeping, phones and follow up.
- Prepared & copied programs, distributed incoming and managed outgoing faxes
- Leader of Youth Praise Team, Choir Director
- Updated Information Boards, roll taking, attendance.
10+ years of experience
- Scheduled doctor’s appointments and administrated medication for patients.
- Repaired and sold eyeglasses and contact lenses.
- Assisted optician in patient pre-examination.
- Maintained all computers on premises and managed regular backups of patient files.
0-5 years of experience
- Serviced personal lines and lightweight commercial lines accounts.
- Gathered new business sales and round accounts
- Prepared and issued binders and certificates
- Analyzed and resolved computer issues.
- Provided computer training employees.
6-10 years of experience
Responsible for imaging desktops and laptops and day to day support, Ghost Imaging and complete system restoration
- Backup and restoration of data to and from servers and desktops
- Installed software to workstations and laptops using Active Directory
- Created and maintained user accounts and passwords
- Created print ques and printer maintenance
- Responsible for security compliance of encryption software and Symantec software
- Scheduled customers for upgrades of software and hardware
- Maintain Network router and switch, Long RJ45 cable creation.
0-5 years of experience
- Updated computer hardware and software for computer system.
- Performed maintenance to existing patient system (updating patient database)
- Scheduled appointments for patients.
0-5 years of experience
Performed daily maintenance on all school computers.
- Assisted in setting up the new curriculum; selected materials, designed learning area and advised on physical set-up of classroom.
- Participated in and conducted parent-teacher conferences, advising parents on child’s progress and how best to reinforce education.
- Teach High School students the basics of Windows XP and software operation system.
6-10 years of experience
Managed administrative software of 20 PC
- Performed networking of 20 PC in Local Area Network.
- Assisted Human Resource Department by preparing daily business report.
- Responsible for server management for networking purpose.
10+ years of experience
Responsible for solving network problem on LAN
- Ensure nightly backups complete successfully
- Responsible for opening and closing the store
- Educated staff of new product
- Created procedure lists for payroll, opening and closing of the store, vacation requests, employee reviews, physical inventory
- Responsible for hiring and firing of staff members
- Ensured that the owner of the store has kept informed of all operations such as daily sales, purchasing, employee needs and concerns
- Managed the store in one of the worst financial years and still maintained a profit
0-5 years of experience
Direct and manage highly visible strategic initiatives from beginning to end, and develop best practices and tools for project execution within classrooms at the Non Commission Officers Academy.
- Collaborate with leaders to improve and develop new work processes.
- Directs all communications and is the point of contact for the issue of communications instructions and protocol during operations.
- Responsible for all electronic systems within the academy to include computers, faxes, copy machines, servers, and phone systems.
- Train, support and facilitate all related institutional personnel in the development and use of instructional technologies implemented to insure commonality in the verbal instruction and the digital Training Support Package.
- Oversee development and implementation of curriculum support programs designed for WLS and BNCO students.
- Ensured that users under higher headquarters complied with security and acceptable use policies issued by command staff.
0-5 years of experience
Responsible for software and hardware for Dell Windows XP and Windows 7 workstations.
- Responsible for setup and maintenance of Dell Windows 2003 servers and backup implementation.
- End-user support for HP and Cannon multifunction, printers and scanners.
- Responsible for vendor relations with the planning and resolution of software and hardware needs.
- Support for end-user for all computer applications, upgrades and hardware issues. Support of Dell
- Cell phone/Tablet setup and support for Android, iPhone and Blackberry.
- Installed and maintained network equipment. Responsible for IT planning and implementation of 2
0-5 years of experience
Upgraded computer software and systems.
- Maintained computer security, by updating McAfee on each computer.
- Installed and configured new hardware and software for 66 computers, including Windows 7, Microsoft Office and FeiQ.
- Counted the computer’s name, McAfee license number and IP addresses of entire bank’s computers.
0-5 years of experience
Work Order fulfillment and closure.
- Customer service with students and staff, ensuring that all issues and needs are met.
- Maintained servers, installed servers, configured, patched, and did backups on a regular basis.
- Switches: Basic Configuration & VLAN setup on Cisco 1900, 2950, 2960 Switches.
- Router: Basic Configuration & monitoring of Cisco 2500, 2600, 1800.
- Strong understanding of Bridging and switching concepts and LAN technologies
- IP addressing and sub-netting, Routing concepts.
10+ years of experience
Ensure the office functions seamlessly. Duties included but not limited to: managing 11 staffs, supply ordering, payroll
- 9 years experience working with billing for 3 doctors with annul income of $3.5 millions
- Supervise and perform all the medical billing procedures (Coding, Billing, Denial, Aging report) for a busy multi-specialty group (Dermatology/Gastroenterology)
- Log and ensure all procedures are enter to the system
- Reconciliation of all Pre-Billing reports and Billing reports
- Actual sending of the Electronic Claims to BC/BS, Medicare, and all other Commercial carriers
- Work with EMR vendors Compulink and MDLand, including all updates, upgrades, as well as trouble shooting problems
- Ensure all computers (both hardware and software) and network are working properly
0-5 years of experience
Administer and troubleshoot networks/servers
- Provided technical support to schools and foster care homes
- Installed the STAR learning software on systems over 350 agencies.
- Assisted in overall maintenance of desktop workstations at Los Angeles central headquarters.
0-5 years of experience
Administer and troubleshoot networks/servers
- Provided technical support to schools and foster care homes
- Installed the STAR learning software on systems over 350 agencies.
- Assisted in overall maintenance of desktop workstations at Los Angeles central headquarters.
0-5 years of experience
Maintained computing environment by identifying network requirements; installing upgrades and monitoring network performance
- Prepared users by designing and conducting training programs; providing references and support
- Protected organization’s value by keeping information confidential and secure
- Upgraded network by; developing, testing, evaluating, and installing enhancements
- Obtained professional certifications to better help organization and to understand OSPF, EIGRP, BGP, DMVPN’s and vast protocols
0-5 years of experience
Responded to daily incoming emails from customers regarding technical support issues, profile approval requests, photo extractions, billing, and sales
- Resolved technical issues for customers dealing with software problems, browser issues, compatibility, and basic education of personal operating systems
- Consistently responded to over 370 phone calls on a weekly average for customer support
- Reached daily/weekly sales goals while providing 100% customer satisfaction
- Consistently ranked in the “Top 5” list in monthly sales
- Booked seasonal travel tours/excursions dealing with special company vacation and event packages
- Detected and Responded to fraudulent online credit transactions by terminating accounts and resolving surrounding issues with the re-crediting process
- Directly communicated with shift supervisors and floor manager regarding customer complaints, online credit transactions, and website issues
6-10 years of experience
Order Entry, 60 words per minute
- Created a Data Entry Web Site Application for BRB Clients
- Visual Basic NET and Microsoft Access Computer Programming (Learned on my own)
- Computer Repair / Upgrades / Maintained Network & Servers
- Mail and Shipping
0-5 years of experience
Managed and maintained over 200 computers
- Controlled installations of computer software, operating systems etc.
- Trained employees to effectively use office programs such as excel, one drive, word, one note etc.
- Provide technical support for all our employees
0-5 years of experience
Manages, directs, plans and coordinates the activities necessary for the day-to-day office operation.
- Ensures that the computer systems are kept working in an efficient manner.
- Fixing any issues with the network, software’s and computers of the company’s.
- Maintaining the companies database by using Vendor Web application
- Monitoring computer and driver updates
0-5 years of experience
- Oversaw all computer office tasks such as Internet setup, scheduling, data entry, daily correspondence and the running of social network campaigns
- Tutored up to three adults per week in reading and writing, assigning homework when appropriate
- Assisted with office administration, the evaluation and preparation of tutoring materials and the intake of new students
0-5 years of experience
- Assisted in program installation and troubleshooting of Linux systems
- Worked with the administration of a Sun Solaris 10 server and workstations running Redhat
- Provided technical help in Perl and Unix to faculty and graduate students in computer lab
0-5 years of experience
- Installed and configured server operating systems (Linux Red Hat, MS Windows Server)
- Helped design and test custom-made heat-sinks, heat-sink brackets and chassis.
- Team member of analysis and quality control.
0-5 years of experience
- Provided assistance installing ALOHA POS Computer System and Windows 7
- Purge data lists bi-weekly from POS system to control the type of information stored
- Held responsibilities for daily maintenance of the computer system during initial set up of the restaurant
- Collaborated with executive chef on menu overhaul
- Consultation service on kitchen set up and execution, using skills obtained from past work experience
- Provide customer service and support / Line Cook expertise
6-10 years of experience
- Remove viruses manually from computers/laptops
- Maintain network, Manage all updates
- Maintain six personal laptops and two desk top computers of family and friends
- Complete hardware and software repairs to iPod, mp3 player, laptops and desktop computers
0-5 years of experience
- Maintain operating system on over 40 corporate computers which includes terminals used for point of sale transactions, security surveillance, and production, located in offices, warehouse, and 15 stores.
- Maintained the warehouse’s network and two company owned servers.
- Work directly with customizable software programmer on troubleshooting issues.
0-5 years of experience
Collect, systematize and keep up with problems and solutions, record logging for use by further technical support analysts
- Design and develop data preparation components and processes that extract and transform data across disparate database tables by creating aggregates tables for reporting and analytics.
- Ensuring integrity of analysis data by developing the requirement specifications and assisting the development and testing of data tables.
- Develop clear articulation of business-relevant analysis from data for all levels from executive to granular reports.
- Work on projects associated with Desktop Support related tasks (i.e., reports, burning customer DVD’s, rolling out OS/software upgrades, new products, office moves, etc.)
0-5 years of experience
- Managed clinical patient care and education
- Implemented and managed conversion to EHR
- Performed ocular pre-testing
- Performed functions of insurance liaison
- Performed computer and network administrative duties
- Performed staff education and training
Computer Administrator Duties and Responsibilities
Computer administrators have several specific, universal core tasks that they are responsible for. Based on our review of job listings, these core tasks are:
Plan Computer and Network Systems Computer administrators analyze and determine what an organization requires in both a network and computer system prior to setting it up and configuring it. If a system is already in place, updates might be necessary.
Install Hardware and Software They are responsible for all installation tasks, including all required network hardware and software. In addition, they are also responsible for adding users to the network and assigning and updating security permissions.
Monitor Performance Another key task is collecting and recording data to evaluate the network or system’s performance with the end goal of optimizing the system in a way that makes it work better and more efficiently.
Maintain Systems Once the network is set up, computer administrators must maintain the network and computer systems, including security functions, to ensure optimal performance. Scheduling routine maintenance is also necessary.
Train Users Because computer administrators are responsible for installing and updating different types of computer hardware and software within the network, they must train users on proper use through one-on-one or group training sessions, slideshows, or instructional PDFs.
Troubleshoot Problems Computer administrators must evaluate problems identified by users and make various troubleshooting attempts to solve them. They also must document their attempts for reference.
Computer Administrator Skills and Qualifications
Computer administrators are often certified in the products or services they use within a network. Employers also look for applicants who possess the following abilities:
- Technical skills – computer administrators must be well versed in the computer hardware and equipment that they work with
- Analytical thinking – the ability to consider certain concepts and understand how they work and affect other concepts is a key skill
- Multitasking – a computer administrator for an organization will undoubtedly be called upon many times per day to solve issues. Therefore, the ability to keep cool under pressure and multitask is vital
- Problem-solving skills – a computer administrator needs to think outside the box and solve problems as efficiently as possible, whether dealing with a single computer or the whole network
- Interpersonal skills – the ability to explain problems and solutions related to computers or other parts of the network in nontechnical terms is another crucial skill
- Time management – because a computer administrator juggles multiple tasks throughout each day, managing time well is essential for performance
Computer Administrator Education and Training
The education and training required for a computer administrator can vary depending on the employer. Some employers require a minimum of an associate’s degree, while others require a bachelor’s degree in an area such as computer or information science. However, a bachelor’s in computer or electrical engineering can also meet requirements. College courses cover networking, systems design, and programming. Continuing education is also necessary due to changes in network technology.
Computer Administrator Salary and Outlook
The Bureau of Labor Statistics (BLS) lists the median annual salary for computer administrators as $81,100, with a median hourly wage of $38.99. A computer administrator in the 10th percentile earns approximately $49,830 a year, while the highest paid in the field make $130,200 a year. According to the BLS, 391,300 computer administrators are employed in the United States. Projected employment growth for this sector is 6 percent through 2026.
Helpful Resources
When making a decision about whether a career as a computer administrator is right for you, research helps. Here are some of the best industry resources for computer administrators:
Network and Systems Professionals Association – NaSPA is a membership organization for network and systems professionals that offers various industry-related resources, such as training programs, publications, technology conferences, trade shows, and a job site
The League of Professional System Administrators – LOPSA is a membership organization for system administrators that offers industry-leading programs; hardware, software, and service discounts; and a wealth of resources for career advancement
Everything SysAdmin – run by Tom Limoncelli, who is an author, speaker, and system administrator, this blog offers a wealth of information about general system administration, helpful resources, and links to Limoncelli’s industry-related books
CWNA-107: Certified Wireless Network Administrator – authors Tom Carpenter and Mitch Dickey created this official study guide to help people who want to become certified as a WLAN administrator. It includes complete coverage of exam objectives, diagrams, graphics, and call-out notes
Intelligence-Driven Incident Response: Outwitting the Adversary – written by Scott J. Roberts and Rebekah Brown, this guide teaches the basics of intelligence analysis and how to best incorporate them into an incident response process when dealing with a cybersecurity breach
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
