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Computer Lab Technician Resume Samples
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0-5 years of experience
The Senior Center was comprised of approximately 10 – 12 computer systems setup on a Peer-to-Peer network to provide users with the ability to connect to the Internet via a high-speed connection. This Peer-to-Peer network environment proved to be an effective solution, as these users needed printing capabilities; however, there was not a real need for file sharing.
- Primary responsibilities included maintaining existing network and ensuring that all computer systems were operational.
- Performed computer maintenance, software upgrades, applied critical security updates and hot fixes to these Windows systems.
- Installed and configured and supported Norton Antivirus.
- Provided computer training to senior users, which included familiarizing them with the overall operation of a computer system, internet browsing and the resources and tools that are available through the web
- Provided training and assistance with word Processing and various other specialty software program instructions.
0-5 years of experience
Responsible for the safe and orderly operation and functionality of a computer lab that was used by children and teenagers.
- Developed a tracking system within the computer lab to ensure the lab met all standards of confidentiality and security.
- Received excellent Customer Service award.
- Maintained computer lab equipment worth over $1 million without any loss.
- Streamlined processes within the lab to make usage more efficient and user-friendly.
0-5 years of experience
Responsible for the operation and maintenance of 50 computers on a daily basis.
- Analyzed options available for faculty/student-based software, taking into account, time and resource considerations; this improved student learning by 12%.
- Developed strategy to help matriculating students with class registration, which resulted in increased awareness of the computer lab facilities.
- Played a key role in positioning the computer lab to win the award for Best Computer Lab on campus for 2009 and 2010.
0-5 years of experience
Directed a four member Unix/NT staff in the installation, configuration and administration of Sun Servers/Workstations with Solaris 2.5.1 to 2.8.
- Solved system related problems effecting both UNIX and NT networks. Installed and configured NIS+ domain server and clients.
- Allocated and maintained IP addresses for network devices.
- Configured Primary Domain Controllers and Backup Domain Controllers for Microsoft NT.
- Created and deleted user accounts, installed printers and COTS.
- Accounted for over $10 million worth of computers and audiovisual equipment.
- Ensured compliance with all prescribed regulations, guidelines and security procedures.
- Provided security reports to maintain accreditation of the facility as security manager in a TS/SCI environment.
0-5 years of experience
Served as front line support for all in-building technology issues, often resulting in on site trouble shooting and repair
- Escalated technology issues when deemed appropriate for school needs
- Worked closely with District Technology Services technicians to help diagnose and solve school wide computer issues
- Managed and maintained a lab of 31 iMac computers, in addition to school wide support of iPads, iPods, Mac Books, and thin client PCs, performing both hardware and software maintenance as needed
- Created and implemented an age appropriate technology curriculum in an elementary school setting for students from Preschool through 5th grade
0-5 years of experience
Worked five days a week in the foreign language lab at [company name]
- Worked closely with senior faculty on daily operations of computer lab and on placement of new products
- Coordinated with management on implementing new rules and procedures for the computer lab
- Supervised the computer lab when manager wasn’t present and executed the running of daily operations
- Developed technology manuals for students for proper procedure while inside of computer lab
- Supervised students to make sure that they were doing appropriate work and assigned tasks
0-5 years of experience
Provided support to students seeking technical help with computer related issues in a Windows OS environment. Responsible for maintaining a clean and functional computer lab. Performed basic computer troubleshooting including network, software and printer maintenance.
- Provided support to students, faculty and staff.
- Answered questions from callers with hardware/software issues.
- Researched solutions to a wide array of technical questions.
- Was quickly familiarized with new technology and software applications used in the computer lab.
- Created trouble tickets using IssueTrak.
6-10 years of experience
- Prepared and delivered customized and ongoing software training for faculty and staff in alignment with software releases and provided quality technical support.
- Assisted students when necessary inside and outside the classroom, on software and hardware issues.
- Assisted faculty in creating and implementing online classes via WebCT and other programs.
- Actively supported webmaster through graphic design and programming in HTML.
- Troubleshot and proficiently maintained 4 computer labs, distance learning labs, and internal monitoring system.
- Resourcefully initiated computerization of all department office documents and certificates, and efficiently handled various office functions.
0-5 years of experience
Assisted in gathering information and drafting letters to executive committee members of Department for various events/functions or meetings.
- Facilitated effective communication between IT technicians for quick resolution and maintenance of hardware, software and network problems.
- Responsible for ensuring security and appearance of lab at all times while maintaining awareness of inventory and supplies.
- Supervised and mentored team, volunteers and lab assistants.
- Assisted students with work-related issues and performed basic lab functions such as making sure computers were functional, resolving paper jams, maintaining printer and answering help desk questions.
0-5 years of experience
Installed, configured, and upgraded operating systems and various software packages.
- Installed and configured hardware and network connections such as such as printers, scanners, network interface cards, local area network, etc.
- Performed troubleshooting and repair services, including hardware and software, network and peripheral equipment problems.
- Assisted users with access, monitored user sign-in, network log-on, and computer lab usage.
- Assisted team lead with training functions, as well as supported lab staff with implementing lab improvements.
- Provided customer service, technical support, and clerical duties as assigned.
6-10 years of experience
Assisted in the day to day operations of the School of Engineering and Technology computer network infrastructure, computers and laboratories
- Assisted in installation, configuration and maintaining updates and site license agreements for all computer related software
- Maintained an inventory database of all computer related equipment.
- Resolved technical issues
- Monitored and secured computer labs as needed
- Established rapport and maintain a positive working relationship with administrators, faculty, staff and students
- Operated audio/visual equipment for meetings held in multi-purpose room
- Trained instructors on audio/equipment
0-5 years of experience
Upgraded, troubleshot and maintained a network of 200 Dell Win 2K/XP workstations, 30 Macs and various Win 2000 servers.
- Provided technical support for all applications, such as MS Office, Black Board, Adobe PS, Telnet, and anti-virus, Oracle, Deep Freeze and CD burning programs to students and staffs.
- Maintained PC/ Mac labs and classrooms running various educational softwares on Dell Workstations.
- Supervised Computer Lab Assistances with their works and schedules.
- Built Windows 2000 Servers, installed OS, applications, patched, and tested their functionalities.
- Helped LAN admin in building brand new computer lab by installing servers, workstations, and network devices.
- Managed students’ accounts, print quotas, password resets, and data recovery.
0-5 years of experience
Taught over 60 students/Senior Citizens Introduction to Computers, which included hardware and software installations including Microsoft Office Suite
- Conducted computer instruction for staff and teachers for the purpose of providing in-service training and promoting computer literacy.
- Monitored student activities for the purpose of maintaining a safe environment conducive to learning.
- Maintained discipline and developed strategies towards implementation of positive youth development programs
- Installed hardware and software compatible with system specifications
0-5 years of experience
Performed hardware and software installation, troubleshooting and maintenance of 163 PCs, 70 Macintosh computers, and five Windows NT 4.0 servers for five off-site campuses
- Installed and maintained Cat-5 wiring for five off-site campus computer labs
- Performed tests, evaluations, and implementations of sundry hardware configurations and components
- Provided team assistance, technical guidance, including planning, fact-finding analysis, preparation and implementation of special application needs
- Developed and maintained an inventory of all off-site computers
- Performed LaserJet printer troubleshooting as needed
- Traveled as required for the college during emergencies and routine maintenance of hardware and software
0-5 years of experience
Assisted students with documents written within the MLA and APA format.
- Scheduled appointments for English and Spanish Tutors within the Writing Center.
- Assisted students with Microsoft Office 2013.
- Answered phones to help meet students’ needs regarding applications within the lab.
- Helped instructors fix technical hardware and software issues within their classrooms.
0-5 years of experience
- Monitored the 29 computers in two Computer Labs for appropriate use.
- Reviewed and updated the Sonoma County Job Link website.
- Monitored the Sonoma County Job Link email, forwarded or responded as needed.
- Helped all levels of job seekers with Word, Excel, email, their resumes, and questions on using the Internet.
- Collected Lab passes hourly and entered them into an Excel spreadsheet, containing daily, weekly, monthly & YTD totals.
- Wrote documentation for parts of the job.
6-10 years of experience
- Responsible for troubleshooting, diagnosing and repairing computer software and hardware
- Provide customer service to staff, faculty and students
- Ensured campus computer user policies and lab policies were adhered to by all lab users
- Documented all issues reported to IT in tracking system
- Partnered with Instructors to determine which software applications will be utilized
- Assisted students with the use of applications and process and procedures
- Performed related duties as assigned
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
