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Disaster Recovery Specialist Resume Samples
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0-5 years of experience
Automated program documentation, organizing filing system for all vendor contracts, service agreements, project status information and plan templates.
- Reduced process gaps, mentoring team on protocol and best practices while organizing SharePoint site.
- Saved costs, negotiating hot site contracts with vendors.
- Executed disaster recovery vendor contract review with newer acquisition.
- Improved bottom-line profits, providing manual discovery of application leads/feeds and servers for purchase of affordable in-house recovery facility hardware.
- Created process and program documentation and awareness.
6-10 years of experience
Provided the necessary manpower and maintained a level or performance that resulted in achieving high safety and quality work standards
- Drove and operated a grapple truck to load & haul storm debris and materials with 50 yd. truck and 40 yd. trailer
- Trouble-shot equipment problems and made minor field/mechanical-repairs including, but not limited to, hydraulic hoses
- Performed DOT pre trip and post trip inspections of vehicle
- Maintained drivers logs and submitted to safety department
- Supervised a three-menber clean-up crew
0-5 years of experience
Developed, organize, manage and execute internal and external disaster recovery failover tests for critical systems and applications resident in North American data centers.
- Established runbooks for each exercise to assure that the failover procedures were accurate and repeatable and that the associated risks were minimized.
- Redesign of the process of benchmarking the technical recovery times of core infrastructure elements improving the accuracy of recovery time and recovery point objective calculations for business unit applications.
- Significantly increased the number of external partners that the firm tested with during Industry-wide Disaster Recovery Tests sponsored by the Securities Industry and Financial Markets Association (SIFMA) and Futures Industry Association (FIA). This expanded test platform further demonstrated the ability of the firm to continue to operate to widespread interruptions.
- Implemented a redesigned review process for business continuity test plans to ensure that all test plans were meaningful and correct.
0-5 years of experience
Data Center Transformation
- Responsible for assisting clients in strategic decisions regarding disaster recovery and data center transformation, developed disaster recovery methodology to enter a new business segment.
- Developed strategy for the second-largest payroll processor to implement an out-of-region disaster recovery capability (over 1000 miles away). This project employed a “near-near-far” strategy to satisfy business requirements for zero data loss. A side benefit identified that the company was significantly over-provisioning servers that were increasing costs for both hardware and software licensing.
- Audit disaster recovery policies, plans, and proecedures by performing a gap analysis of mission and business critical disaster recovery plans to identify improvements based upon industry best practices.
- Member of a team that developed a data center migration plan for the nation’s 12th largest bank. This migration to a new Tier 4 data center increased the agility of the bank to grow its business through acquisitions.
6-10 years of experience
Trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in Fire and Smoke.
- Leader in preparedness, crisis management and disaster response and recovery with the depth of experience and capability to provide services across the crisis and disaster cycle.
- Work with clients through various confusing equations to help organize invoices, receipts, accounting records, and even coordinating with experts in the field regarding specific specialty items.
- Assist in finding a temporary location equivalent to their home or business until their space is restored and suitable for reoccupation.
- Developed vast knowledge in interpreting insurance contracts and the “gray area” that exists.
- Provide technical assistance, counsel, and training to new employees.
- Managed complex projects and programs dealing with the re-construction of the property.
- Deal with public agencies on repair plans, code upgrades and inspections.
0-5 years of experience
Managed the coordination and execution of the 2015 Disaster Recovery Exercise for the Commonwealth of Virginia that included fifteen participating agencies, recovering 163 servers (UNIX, Linux, Windows, and NAS Shares), and Mainframes (Unisys and IBM). Organized and tracked 115 staff members in multiple locations around the Commonwealth.
- Organized and planned the 2014 Disaster Recovery Exercise for the Commonwealth of Virginia.
- Process Manager for IT Service Continuity of the Virginia Information Technologies Agency (VITA) program.
- Recipient of the 2015 Disaster Recovery Institute International (DRII) IT Infrastructure Award.
- Attended the 2015 DRII University of Maryland Collegiate Conference.
- Established a need and developed the first business continuity plan for the $2 billion VITA program.
- Developed disaster recovery and business continuity training used program-wide.
- Worked with state agencies to determine their disaster recovery requirements.
- Command center coordinator during disaster recovery exercises and outages.
- Manage twenty-two agencies, 233 servers, an IBM, and Unisys Mainframe, and over 100 disaster recovery-assigned staff members.
- Project Manager for implementing the new service continuity tool, recovery Planner RPX, for the VITA program.
0-5 years of experience
SunGard Availability Services (SAS) Testing Services Engineering
- Implement testing procedures to recover Mach Disaster Recovery Servers for Fortune 100 to 1000 Companies.
- Contribute to the development of Disaster Recovery procedures and Post Test Reports.
- Support Disaster Recovery for Companies and Government Entities that have declared a Disaster such as Hurricane “Katrina” and “Ike” which includes but not limited to building the operating system, restoring dissimilar systems such as Dell to HP, and application recovery.
- Assist the client with all issues relating to recovering from a full scale Disaster and bring client back into production mode within RTO parameters or better.
- Operating systems involved are Windows Servers from NT4.0 to 2008 inclusive as well as VMware/ESX virtual requirements
0-5 years of experience
Helped the company begin to offer business services to their customers
- Created power point presentations, sales materials, task lists and management overviews to describe Business Recovery Planning
- Traveled with sales to meet with customers to discuss Disaster Recovery Planning Services
- Met with customers to discuss Business Analyst opportunities
- Acquired a Business Analyst contract with a customer to review their systems and reports
0-5 years of experience
- Provided professional and courteous customer service support to disaster survivors.
- Delivered prompt and considerate customer service to internal customers; consistently adheres to assigned work and break schedules; routinely answers inbound customer service calls.
- Skilled in oral communication, speaking with survivors and /or representatives, often under stressful conditions, who are making program inquires and posing technical questions.
- Responded to complex customer inquiries, providing general information public regarding federally declared disaster and SBA’s disaster loan programs.
- Issued Home and Business loan application via call tracker (ODA) to disaster victims.
- Used various computer systems to research customer inquiries, record call activity and complete necessary forms.
0-5 years of experience
Responsible for office maintenance and categorizing emails related to Public Assistance.
- Refer individuals to other public assisted – type agencies.
- Familiarize the requesting agencies with the payment process and provide assistance in determining the status of payments.
- Provide troubleshooting services to various entities including state government agencies, municipalities, local government, and non- profit organizations regarding Public Assistance payments.
- Inform and assist agencies regarding recommendations made by F.E.M.A. regarding large projects.
0-5 years of experience
- Auditing financial documents to check for accuracy
- Financial reconciliation of funding
- Assure all State and Federal guidelines have been followed
- Customer service and interaction with all levels of city, state and federal government
- Responsible for auditing over $100 million in expenses and financial documentation for accuracy and following correct guidelines.
0-5 years of experience
Provide data recovery service to corporate and individual computer owners on devices from SD memory chips to hardware RAID systems. Plan, design and develop data recovery strategies. Develop, implement, test, and document incident response plans. Manage DR reporting of issues, roadblocks, successes, status, and changes. Integrate DR change management processes and strategies for clients. Create and maintain DR test scripts. Monitor portfolio of critical applications and systems to ensure business recovery requirements are met.
- Develop, implement, test, and document disaster recovery (DR) procedures for clients.
- Perform full scale DR testing in alignment with business operations plans.
- Conduct and assess data and system recovery testing to identify gaps and ensure continuous improvement.
- Conduct business impact analysis and risk assessments as needed.
6-10 years of experience
- Responsible for 20 Federal Hazard Mitigation Grant Projects in 8 different parishes across Louisiana
- Oversee Federal Grant Mitigation Projects that equal over 8million dollars
- Provide technical assistance to Hazard Mitigation Applicants
- Act as a liaison between FEMA and the Parish, to resolve programmatic and procurement issues
- Manage and subsequently closeout Hazard Mitigation Grant Programs projects
- Conduct conference calls and site visits with liaisons of applicants
- Develop, evaluate and implement different goals, objectives and processes that will be helpful to the Hazard Mitigation Department
0-5 years of experience
- Act as New Jersey representative to assist county and municipal executives in obtaining funding after disasters
- Provide oversight and assistance to Subgrantees during the Public Assistance grant closeout process
- Audit disaster claims from local governments inspecting for errors, fraud and compliance
- Prepare timely and accurate technical reports for Public Assistance grant closeout and reconciliation
- Review FEMA Project Worksheets for accuracy and ensure consistency with completed work
- Review financial documentation for compliance with state and national statutes
6-10 years of experience
- Provides oversight of the recovery grant processes of Disaster Relief and Emergency Assistance Act through coordination with the State, Parish, and Local officials
- Consults with the Applicant’s project engineers, architects, and contractors to ensure compliance with State and Federal regulations
- Provides leadership, guidance, and general assistance to the sub-grantee in preparing documentation, invoices, and vital information to facilitate reimbursements for Public Assistance grants from FEMA
- Prepares and updates Excel spreadsheets to track change orders, project progress, and expenses
- Reviews contracts and proposals to ensure compliance with all applicable federal and state laws
- Mentors new hires and serves as an instructor of the statewide Education Outreach Program
- Manages grant project totaling over $125 million
- Utilizes strong verbal and written communication skills to provide outstanding customer service assisting applicants with problem resolution as necessary
0-5 years of experience
- Analyze tasks and interprets applicable law, rules and regulations relating to public assistance programs.
- Monitor applicants’ projects ensuring all work falls within the Scope of Work, contracts meet FEMA’s requirements, and the proper procurement is present.
- Provides guidance, advice, and oversight to State counterparts, applicants, and co-workers in preparing documentation, invoices, and information to request reimbursement from approved federally funded public assistance grants from FEMA.
- Coordinate and monitors the impact and progress of each assigned applicant to ensure that all Federal and State grant requirements are met and files are closed in a timely manner.
- Implements decision making skills based on best practices and policy and procedures.
- Provides decision maiknig skills based on best practices and policy and procedures
- Coordinates and provide research skills to works with applicants to gather/compile information and documentation to request eligible reimbursements and closeouts.
- Review and prepare reports to provide internal training to newly hired Disaster Recovery Specialist on basic policy and procedures for the grants process by implementing the best practices and procedures set by the agency.
0-5 years of experience
- Created and implemented disaster recovery plans, testing, implementing, training, advocating for Disaster Recovery, Provide Project Management and Planning Support for Disaster Recovery (DR) and Continuity of Operations Planning coordination and planning, budgeting, expectations, requirements, commitment and successful implementation.
- Ensure DR capabilities are implemented to meet the recovery time objective (RTO) and service level agreement (SLA).
- Lead subject matter experts (SMEs) in execution of the periodic DR testing exercise.
- Incorporate disaster recovery planning requirements as part of the System Development Life Cycle (SDLC).
- Maintain a Division-wide Pandemic Plan. Performed Senior Disaster Recovery Consultation services to create, train, brief, develop, edit, a complete Disaster Recovery Process for an International Company with locations in 85 Countries.
- Performed Program management duties as a Scrum Manager on various Projects related to Security Software and Single Sign-On (SSO) Capabilities for worldwide locations using Agile Development Methodologies
- Performed Audits and Risk Assessments in accordance with: Sarbanes-Oxley, Sarbanes-Oxley Act of 2002 (SOX), Gramm-Leach-Bliley Act, USA PATRIOT Act, Cobit, and Federal Financial Institutions Examination Council’s (FFIEC) and various other standards.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
