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0-5 years of experience
Implementation of EpicCare Inpatient orders, customized navigators, orders and preference lists, as well as modified and updated orders, system lists, preference lists and order transmittal to meet end-users needs.
- Provided support to software users, to ensure that the applications were being used correctly
- Completed workflow analysis for Radiology, Cardiology and Respiratory Therapy for implementation of the hospital’s Epic software
- Designed and built Preference Lists, System Lists, Order Panels, Profiles, Reports and Print Groups, supporting inpatient hospital units and HOD areas and performed BCA configuration and MUSE and CBORD interface testing
- Coordinated with department leadership to collect comprehensive requirements for clinical workflows
- Assisted with Navigator build redesign for the radiology hospital outpatient department
- Served as a resource for employees new to EpicCare Inpatient Orders team; addressed any questions or concerns
- Participated in Go-Live activities including issue triage, issue resolution and prioritizing enhancements to the system.
0-5 years of experience
Worked with customers remotely to gather and understand requirements and set expectations on timelines, validation, purpose of the report, report users, and report deployment.
- Performed data validation and testing with customers and other subject matter experts to ensure data accuracy.
- Developed custom reports in from the EPIC Clarity Database using SQL stored procedures and Crystal Reports.
- Developed reports using various EPIC modules including Cadence, Prelude, ADT, Resolute/HB, Inpatient, Identity, HIM, and Ambulatory.
- Created reports in Reporting Workbench using existing templates and use Data Courier to put into production environment.
- Assisted in ICD10 report conversion.
- Scheduled and provided support for scheduled reports using Business Objects Enterprise/Infoview.
- Used Epic tools such as Record Viewer, Column Search and Clarity Data Dictionary, to assist with creation of custom reports.
0-5 years of experience
Primary resolution point for all issues regarding ADT/Prelude, Cadence, and OpTime
- Supported end-users on site during go-live events
- Supported coordination of third party vendors with epic software
- Identified and reported workflow and/or system configuration improvements
0-5 years of experience
Lead consultant responsible for my team members. Making sure all members are at their respective clinics on site and providing back up and support.
- During go-lives built preference list, smart tools (smart phrases, smart text) for providers and other clinicians. Also, assisted the physicians with questions on CPOE.
- Provide direct support to the staffs during go-live project in Ambulatory services.
- Held one-on-one training for physicians when needed to assist with the understanding of documentation and ordering techniques.
- Handled telephone as well as on floor support for physicians and staff.
- Troubleshot problems or questions from users, and provided support.
0-5 years of experience
Support outpatient departments with implementation of EPIC (electronic health record)
- Provide one on one education to users on navigating the system
- Redesign workflows to better support use of Epic
- Perform system set up, testing, training, and build
- Train users on document scanning and validation
- Customized the system for providers working with them one-on-one. (SmartSets, SmartPhrases, Letters, Preferences lists, Results consoles, etc.)
0-5 years of experience
- Provided Inpatient Go-Live Support in Inpatient units including Stork
- Reported issues for department-specific enhancement requests and areas for optimization while working with Nurses and Physicians
- Provided elbow to elbow support to assist staff and superusers
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
