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0-5 years of experience
- Remotely managed clients through weekly meetings and engineers via Trello cards with well-defined internal processes to ensure requests were filled in a timely manner.
- Converted client requests into technical specs for engineers and launched Optimizely A/B tests to quantitatively inform decisions.
- Reviewed analytical data from Optimizely and GA and tagged recordings from Mixpanel and CrazyEgg, leading to Increased revenue from $20k/week to over $200k/week in November 2016.
0-5 years of experience
- Performed daily data queries, create views in database using SQL.
- Wrote reports on daily, weekly, monthly, and quarterly basis for executives.
- Built customer success models and developed strategies according to data.
- Visualized operation data by using Google Analytics, Grafana and Caravel.
- Made product suggestions by reaching users, solving users’ technical problems and analyzing competitive products.
- Improved retention rate of 30% by doing user onboarding.
6-10 years of experience
- In-country lead and member of commercial management consulting project to develop and improve institutional level policies, procedures and operations. Conducted in depth review of current operations and policies (baseline), international best practices and benchmarks, gap analysis and development remediation roadmap for implementation. Led day to day interactions with client, foreign commercial contractors and other internal teams, managed multiple work streams with hard deadlines. Responsible for executive level management presentations to show weekly project management progress, responses to additional and changing client tasks and priorities, and development of future contracts. Successfully managed production of in-depth national level policy and operations analysis, detailed international best practice benchmarking and target operating model development including personnel structure and staffing, capabilities development and acquisition and future state.
- Assigned additional leadership responsibilities by in-country project lead to produce future work proposals presented to client executive leadership. Managed multiple work streams in high pressure work environment, produced highly commended work under contract deadlines. Daily interactions with team members, client and outside contractors in English, Arabic and French.
- Certified Ethical Hacker (July 2015). Courses and labs in Footprinting and Reconnaissance, System Hacking, Scanning Networks, Trojans, Viruses, Sniffers, Session Hijacking, Hacking Web Apps and Wireless Networks, Evading IDS and Pen Testing. Limited Python and Java coding.
- Successfully led “Leaky Brains†intellectual property big data visualization project. In addition to existing full time client work, wrote white paper, led development and successfully presented proof of concept for big data project selected for Phase III (Funding) by federal agency to track international flows of intellectual property. Led development of python based web scraper, aggregation and output automation to feed into data visualization database (Tableau) for visualization. Responsible for meeting urgent short suspense deadlines from client for development of functionality and proof of concept. Successfully led team presentation in front of highly technical client audience.
- Regional coordinator (Pacific Command) for premier U.S. Army program for prevention, awareness, education and investigation of insider threats based violent radicalization, espionage, financial fraud, identity fraud, unregistered foreign interests, and other insider threat behaviors. Assigned additional product development responsibilities by client and managed team production of additional deliverables to meet client expectations and schedule. Managed training, education, certification and operations of personnel assigned to national level program including contractors, active duty military, National Guard, Reserves and auxiliary civilians. Identified, communicated, and championed improvements to training, education, certification, and reporting processes.
0-5 years of experience
- Provided technical sprint and project assistance to current students
- Facilitated and hosted industry-lead guest speakers
- Scheduled technical talks and blog assignments for students
0-5 years of experience
- Initiate product marketing campaigns which gathers and retains engaged consumers through use of Google Analytics, A/B tests, and social media platforms.
- Created the startup’s initial website using Bootstrap, HTML, CSS, and JavaScript
- Recruited a founding team of two mobile developers, a UI/UX designer, and a finance analyst
- Lead inbound marketing efforts using Facebook Ads, SEO/SEM research, and copywriting efforts through a blog
0-5 years of experience
- Digital Marketing Strategy
- SEO/SEM/PPC
- Email Marketing/Direct Mail
- Re-marketing
- Paid & Organic Social Media
- Content Creation/Management
- Branding and Identity
- Team Leadership
- Website Strategy & Design
Information Technology Cover Letter Examples
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
