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Head Of IT Resume Samples
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0-5 years of experience
As part of the department restructuring, was promoted to Head of IT for a legal services and fee protection insurance group. Represented Abbey within the Markel IT structure, planning and facilitating the hardware, telephony and network migrations to the Markel infrastructure. Retained development management role, including vendor selection and management, departmental and group IT budgeting, project approval across the group, and digital transformation.
- Delivered and maintained reports for financial, underwriting, and claims management.
- Built a solid IT team through recruitment of senior IT personnel and mentorship.
- Collaborated with legal division to evaluate and implement a group-wide legal case management and billing system.
- Initiated and facilitated group wide SharePoint 2013 upgrade.
- Facilitated the digital transformation program within Legal Services division.
- Administered internal support, enhancements, and maintenance of the Websure Underwriting and Claims management system.
10+ years of experience
Direct report to CEO for third largest global book publisher producing a wide variety of informative and highly illustrated consumer titles with a turnover of over 100 Million (UK Pounds). Consistently assumed increasing levels of responsibility. Delivered IT as a service throughout organization. Managed IT budget, telephone, workflow, vendors, and global strategy.
- Oversaw entire IT Support operation for 160 end users across multiple countries.
- Provided strategic advisory for future planning and IT requirements for implementation of business goals.
- Spearheaded IT integration for merger/acquisition. Accomplished flawless execution over a weekend providing seamless transition and no downtime.
- Trailblazer in the adoption of Adobe InDesign CS which has now become an industry standard.
- Averted business shutdown through working 24/7 across 7 time zones to rebuild/recover entire system over a weekend. Monday morning was “business as usual” with no loss of production, resulting in a cost savings of over $700K.
0-5 years of experience
Oversaw all Software Testing, Governance, and Project Reporting for Department. Led projects aimed at strengthening the Department’s SDLC, building a full-service Software Testing capability, standardizing performance metrics and reporting, and establishing a Continuous Process Improvement practice.
- Managed $600k project to increase Department’s capability maturity (CMMi) from L1 to L3, accomplishing goal in only 18 months, improving all aspects of operational effectiveness
- Led $1.25mm program to build “industrial strength” Software Testing practice from ground up, delivering full-service testing capability at lowest unit cost in company
- Oversaw creation of Department-wide continuous process improvement practice, using cross-functional team to improve the SDLC, issues/risks management, peer reviews, and other key practices
0-5 years of experience
Originally hired in warehouse to assemble products, I worked my way up to General Manager of the company.
- I modernized many processes and installed newer technology. First I began by implementing digital
- Later, I set up Google Apps, and built a new web site based on WordPress, and managed the Google
- Researched and installed a VOIP phone system to help us keep up with modern commerce.
- I developed policies and protocols around staffing and hiring/firing, as they were non-existent prior to my hiring.
- My efforts have impacted all of our processes, enhancing the quality of products, as well as, improving the performance and reliability of our team members.
- Revenue increased approximately 33% since taking the position as General Manager.
0-5 years of experience
- Managed global enterprise standardization and integration project, overseeing IT systems’ alignment, associated change and new technology adoption at 4 sites across North America
- Ensured business success by managing the delivery of services and technological solutions on a global scale, using direct and indirect reports, and contract and off-shore resources
- Lead complete site migration including the ERP and IT/business process transition project
- Guided global IT teams in matters of IT organization, operation, enterprise security, and establishing enterprise-wide standards and SLAs
- Drove cultural change, new process adoption, and abolition of silos between IT groups
0-5 years of experience
- Main responsibility was directing and organizing all IT related projects and initiatives
- Planned implementation of new ERP systems and provided guidance to IT staff at holding factories
- Provided direction and leadership in the formulation of new and revised legacy IT systems
- Approved procurements (both hardware and software), and established partnerships with IT providers
- Analyzed the risks, costs and value of technology investments to advise upper management
- Supervised and approved the human capital for IT recruitments among all holding companies
- Led a team of about 30 IT professionals located in three different cities
- Total annual project portfolio was 12 Mil TRY (about 4 Mil USD) with a P&L responsibility
- Was a member of Company Executive Committee and directly reporting to the CEO
0-5 years of experience
[company name] is an independent global commodities merchant where my primary responsibility is running the global Information Technology Infrastructure and Operations group. Am a member of the company Operations Leadership Team which encompasses eight senior IT and Operational leaders reporting directly into the COO/CIO.
- Provide strategic and tactical direction for all facets of Information Technology, including day-to-day IT Operations as well as hands on Infrastructure design, implementation, outsourcing practices and ongoing maintenance.
- Maintain global technology environments which include Windows Server 2008/2012, Active Directory/DNS/DHCP, Microsoft Exchange 2010, VMware, Citrix/XenDesktop/XenApp/GSLB/NetScaler, HP Blade technology, NetApp/EMC SAN, WAN/LAN VOIP Cisco network, Red Hat Linux, Oracle Exadata, Symantec EV, NetBackup, Symantec End Point, and Zscaler.
- Implemented a global long-term data center facility outsource strategy with long-term cost savings within 3 years.
- Implemented a long-term services outsourcing/cost savings strategy along with a new service delivery model for on-site resources. Services included Network, Platform Services, and Client Services.
- Currently building global messaging strategy which includes Office 365 as well as cloud collaboration services like WebEx, voice services and video conferencing.
- Manage a team of 50+ technologists spread across the globe who provide all Infrastructure services for a user base of 1000+ users.
- Was an integral part of a major $1.5 billion acquisition where I led the IT Infrastructure team in the merging and migration of the Morgan Stanley Oil Liquids business to CCI which added ~200 additional global users. Managed a budget of $6mm.
- Drive and manage all IT outsourcing engagements which include a significant outsource of IT Infrastructure to several providers, including ITC based out of Bangalore, India.
- Maintain and manage all Information Technology vendors and relationships.
- Work closely with business heads and global senior management in order to maintain a standard Global IT strategy.
0-5 years of experience
- Promoted, first as interim as a consultant, then converted to Head of IT Infrastructure reporting directly to the Chief Information Officer.
- Lead Datacenter refresh project replacing all core Network, Storage, Server, and Virtualization hardware without downtime in [company name].
- Work directly with new Quant business unit to identify systems requirements and leverage Disaster Recovery Infrastructure to provide state-of-the-art computing platform with minimal implementation costs.
- Lead team to achieve 99% systems virtualization, SQL Cluster consolidation and virtualization, and implementation of new Disaster Recovery strategy, using latest best in breed technologies from VMWare, EMC, and Cisco.
- Lead Hurricane Sandy recovery efforts for transition of services from Primary to Secondary Data Center and back with no business impact or downtime.
- Aided in implementation of controls resulting in a 50% reduction in annual IT expenses through policies such as contract renegotiations, changes in data retention policies, virtualization, and systems lifecycle and maintenance.
- Standardized infrastructure technology portfolio globally, including support procedures, PC/Laptop model selection, standardized systems deployment, datacenter infrastructure, networking suite, and branch-in-a-box solution.
- Implementation of new Single Sign-On strategy for management of cloud based applications such as Salesforce, Workday, Concur, and Office 365.
0-5 years of experience
- Managing IT application portfolio (approximately 11 million dollar budget) supporting Shire business in Covington, GA
- Implementing various applications such as LIMS (Laboratory information Management System), HPLC, Chromatography instruments, EBM/MES, JD Edwards, Veeva Vault, Trackwise etc.
- Working with various vendors to analyze applications, technologies, tools and resources
- Using Shire Vendor Management tools to select correct vendors for each areas, following corporate policies and working on SLAs (Service Level Agreements), Vendor contracts, Licensing agreement etc. Obtaining approval from finance and vice president to select each vendor, agreements etc.
- Preparing for corporate audit & FDA annually. Working on reviewing documents, procedures etc.
- Interacting with Infrastructure team to ensure appropriate infrastructure is available for all applications including servers, network connectivity, hardware etc.
- Creating Program Strategic Dashboard and presenting them to the senior leadership team during weekly meeting
- Interacting with cross functional business team to understand/fulfill their business requirements. Ensuring that IT supports their operations.
- Working with project managers to track project milestones, resource allocations, budget, scope and risk for each project
- Reporting directly to the Senior Director and managing approximately twenty five people team
0-5 years of experience
- Managing IT application portfolio (approximately 11 million dollar budget) supporting Shire business in Covington, GA
- Implementing various applications such as LIMS (Laboratory information Management System), HPLC, Chromatography instruments, EBM/MES, JD Edwards, Veeva Vault, Trackwise etc.
- Working with various vendors to analyze applications, technologies, tools and resources
- Using Shire Vendor Management tools to select correct vendors for each areas, following corporate policies and working on SLAs (Service Level Agreements), Vendor contracts, Licensing agreement etc. Obtaining approval from finance and vice president to select each vendor, agreements etc.
- Preparing for corporate audit & FDA annually. Working on reviewing documents, procedures etc.
- Interacting with Infrastructure team to ensure appropriate infrastructure is available for all applications including servers, network connectivity, hardware etc.
- Creating Program Strategic Dashboard and presenting them to the senior leadership team during weekly meeting
- Interacting with cross functional business team to understand/fulfill their business requirements. Ensuring that IT supports their operations.
- Working with project managers to track project milestones, resource allocations, budget, scope and risk for each project
- Reporting directly to the Senior Director and managing approximately twenty five people team
0-5 years of experience
- Managing a global manufacturing company’s IT services, with major operations in California, USA and Shanghai, China. Provide technology vision and leadership for directing SANDT Global IT organization, ensuring a scalable, secure technical architecture with services that fit the business and ensures all future IT projects are fully aligned with strategic objectives while providing superior support to the increasing demands of creative, specifically talented, and highly skilled professionals across globe.
- Transitioning an AdHoc delivery organization into a new process and procedure driven proper IT team
- Responsible for all direction and hands-on management of internal IT and Enterprise applications including Tableau, ERP, Synology SAN, as well as all other internal employee productivity application and hardware
- Be responsible for review departmental requests from business and makes appropriate recommendations, analyzing system problems and coordinating related supporting people to resolve the problems and responsible for organizing the new system testing and deployment for user departments.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
