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IT Infrastructure Project Manager Resume Samples
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0-5 years of experience
Drove 55 infrastructure projects having an estimated 2004 savings impact of $1.3m. Utilized Six Sigma and Program management tools to ensure project success.
- Interacted with a broad array of Aero IT, Corporate IT and supplier resources to ensure infrastructure decommissioning activities were properly planned, managed and executed to achieve cost savings.
- Managed supplier relationships to successfully solve complex technical issues resulting in minimal business impact and increased customer satisfaction.
- Managed suppliers to reduce inventory leading to internal operational efficiencies.
- Led skills development effort for infrastructure support staff in areas of project management, eProject, Business Objects and Program Management.
0-5 years of experience
Drove 55 infrastructure projects having an estimated 2004 savings impact of $1.3m. Utilized Six Sigma and Program management tools to ensure project success.
- Interacted with a broad array of Aero IT, Corporate IT and supplier resources to ensure infrastructure decommissioning activities were properly planned, managed and executed to achieve cost savings.
- Managed supplier relationships to successfully solve complex technical issues resulting in minimal business impact and increased customer satisfaction.
- Managed suppliers to reduce inventory leading to internal operational efficiencies.
- Led skills development effort for infrastructure support staff in areas of project management, eProject, Business Objects and Program Management.
0-5 years of experience
Develop/implement IT Infrastructure programs to improve IT ROI, time-to-market application releases, and data protection.
- Implemented a sunken IT assets infrastructure reuse program producing savings of $17 million in IT assets.
- Established a project selection process with an executive oversight committee and project approval process enabling the enterprise to redirect freed capital to new projects.
- Developed a program penetrating the Chinese Mandarin language US market with a $2M web trading channel deployment.
- Led a $3M project expanding development, test and automating the software release process for E*Trade trading servers in the user web application, middleware and database IT infrastructure layers. Systems included AT&T, Sun, Cisco, Compaq, EMC/RAID4/Legato, Lucent, IVR, StorageTEK.
0-5 years of experience
Managed a complex IT project of a technical nature where 500 users in 25 offices were migrated from one network to the current FAM infrastructure.
- Successfully completed project within 90 days and below budget.
- Consulted with management and reviewed project proposals to determine goals, time frame, funding limitations procedures for accomplishing project, staffing requirements and allotment of resources.
- Worked closely with the end users, business technologies, and others to understand and prioritize business goals and information needs related to the project.
- Managed people with diverse skill sets and reporting structures in a matrixes organization.
- Provided risk management and issue resolution.
- Prepared project status reports and kept team, management, clients and others informed of project status and related issues.
- Directed and coordinated activities of project personnel to ensure project progressed on schedule.
0-5 years of experience
Program Manager for the Branch OMC Program, which included the responsibility for technology deployments associated with retail branch openings, moves, and closings (OMC).
- Led process improvement initiative to streamline process for each branch work type.
- Supervised team of project managers, developed OMC processes and procedures, and performed resource planning and management of the OMC team.
- Performed quality assurance review of OMC project management deliverables.
- Acted as primary interface between external service providers and the customer.
- Provided summary level performance and forecasting reports to senior-level [company name] and GMACR management teams.
- Executed over 250 OMC projects, successfully delivering on time and within budget.
0-5 years of experience
Managed client/server installations and relocations for all new branches (new construction and existing buildings).
- Managed other IT Infrastructure projects involving RBC Centura branches/offices with client/server requirements.
- Created budget for client/server equipment purchase, installation or relocation for projects.
- Provided third level support RBC Personnel and Service Vendors providing services for assigned projects.
- Collaborated with other RBC units to develop, implement and maintain standards for the client/server environment.
- Participated in the creation, modification and execution of IT Infrastructure project tasks, including client/server
0-5 years of experience
Reporting to Program Manager for Corporate IT Project Office PMO, DC infrastructure build-out with BU application migration for Prod, DR, Dev/QA environments
- Increased server virtualization rate from 10% to 75% (VMware) by planning and executing $10.7M data center relocation project of 2000 server assets hosting 145 business applications in Prod, DR and Dev/QA testing data center environments.
- Facilitated Third Party Portal (3PP) vendor website development support group and initiated IT infrastructure projects (Citrix server farms) to enhance systems performance.
- Created dashboard tool and improved partner-agent user-experience and productivity by 200% faster system login deploying new F5 technology. Reduced system latency using BI and data analytics for $1M Citrix server pool deployments leveraging VMware server virtualization technology.
0-5 years of experience
Managed company-wide Desktop Services IT initiatives through all stages of project lifecycle using SDLC
- Managed company-wide deployment of MS Online Communications Server
- Managed company-wide upgrade to MS SharePoint 2010, and migration to MS hosted environment
- Defined and implemented processes for file services clean-up effort to save significant resource expenses, enhance efficiency, and comply with corporate legal policy
- Managed file service clean-up project through inception, elaboration, construction and transition phases
0-5 years of experience
- Program Manager for the Branch OMC Program, which included the responsibility for technology deployments associated with retail branch openings, moves, and closings (OMC).
- Led process improvement initiative to streamline process for each branch work type.
- Supervised team of project managers, developed OMC processes and procedures, and performed resource planning and management of the OMC team.
- Performed quality assurance review of OMC project management deliverables.
- Acted as primary interface between external service providers and the customer.
- Provided summary level performance and forecasting reports to senior-level [company name] and GMACR management teams.
- Executed over 250 OMC projects, successfully delivering on time and within budget.
0-5 years of experience
Managed projects in the provision of LAN/WAN services.
- Provided coordination and strategic planning of project implementations
- Maintained organized project scopes, mitigated scope creep, and instituted change orders.
- Led briefings of strategy planning and status for executive management to review and appraisal.
- Identified and recovered over $1.6M in infrastructure oversights.
- Coordinated Cisco AAA & Privileged Router Commands and Upgrade project (800 Devices)
- Led three major [company name] Y2K remediation projects focused on identification, stabilization, and certification of critical LAN/WAN Telecommunications equipment (350 Sites)
- Additional experience includes Sr. IT Infrastructure Project Manager for [company name], Sr. It Infrastructure Project Manager for MCI Systemhouse, and Systems Engineer for MCI Telecommunications.
- Distinguished military experience includes United States Air Force, Superintendent of Communications, Chief Technical Advisor, Computer Operations, Aircraft Services, and Logistics/Transportation Mgmt.
0-5 years of experience
- Led team to define enterprise-wide IT support processes and implement ticketing application
- Implemented automated processes to maintain SOX audit control compliance
- Created project document templates to coordinate Infrastructure and Facilities related move activities
- Acted as point of contact for connectivity and security needs on a $2M project
- Change Control Committee member
0-5 years of experience
Augmented Baker Hughes Business Services and Support – Project Development Group. Led Infrastructure Projects and managed all aspects that included Discovery, Team Building, Server, Storage, Backups, VOIP, Infrastructure Planning, Change Management using ITIL guidelines, and then implemented all projects once approved.
- Preferred Project Manager for all Real Estate Projects utilizing new technology.
- First to implement a Cisco VOIP Solution at Baker Hughes.
- Directed the build-out of a 7,500 sq. ft. Tier-III Data Center for the new US Headquarters in Houston, TX.
- Selected and led the Project Team of 7 Server Engineers and 5 Techs.
- Estimated Quarterly Spending and Forecast Purchases for 5 Infrastructure Projects.
- Guided the Architecting of 2 VMware Farms, 3 Citrix Farms, and Active Directory Structure.
- Chaired the Risk/Change Management Process that followed the ITIL guidelines.
- Established the Work Processes setting the guidelines that would be adopted by Operations.
- Introduced new Microsoft and HP Technology to help the deployment of Servers for the Build-out.
- Installed over 350 Windows Servers, 2 Linux Servers, 2 EMC CX340 SAN/NAS Systems, and configured Virtual and Physical Tape Libraries.
0-5 years of experience
Directed the execution of 15+ successful project launches from conception through production deployment. Created detailed project plans utilizing MS Project, coordinated resources, controlled budgets and managed performance. Developed project documentation and trained users on solution implementation.
- Collaborated with senior management, functional managers and program managers to plan business and technology initiatives, capital and operating budgets. Identified project issues and managed project risks, including change management.
- Prepared weekly status reports and conducted project reviews with senior management utilizing PowerPoint, Visio and Excel.
- Negotiated contracts with vendors and suppliers as needed. Recruited, interviewed and hired all necessary resources required to fulfill project needs. Provided additional training if necessary.
0-5 years of experience
In charge of all Infrastructure projects within the clientele, client facing representative of the company, communicating with client’s to identify their needs and evaluate alternative business solutions to match organizations goal.
- Develop, maintain and managed detailed project plan, ensuring major milestones and timelines for all projects are meet as agreed with clients, manage virtual teams, completing projects within scope, budget and schedule.
- Prepare bids and execute RFQ as requested by clients, manage vendors and third party relationships.
- Project lead for the design and successful implementation of a LAN/WAN and WLAN expansion between factory locations and main office for FrieslandCampina WAMCO plc.
- Managed and successfully completed the LAN infrastructure expansion project of several factory offices of NOTORE chemical company and WAN, telephony infrastructure upgrade.
0-5 years of experience
Coordinated precise scheduling for all data center migration and infrastructure focused projects including all equipment and resources for the data center migration on an extremely accelerated schedule for a high profile client
- Developed project schedule using MS Project while assisting with finalizing budget for migration effort
- Managed the modernization, upgrade and disposition of various kinds of software by acquiring licenses, testing, and developing to move into production pre and post migration
- Managed storage modernization via SAN or EMC depending on the new location of the migrated application.
- Updated DTM (Data Transformation Manager) which housed all records of Boeing applications, servers, physical hardware and related information including application owner, disposition of application and any associated licenses
- Reviewed and completed Modernization Design Assessment (MDA) with application owner to determine best course of action for application – decommission, retire, migrate V2V, P2V, and web/database migrations. Reviewed and completed Application Design with application owner
- Submitted tickets for Enterprise Web Hosting, Database Builds and decommissioning of applications for pre and post migration effort
- Managed weekly project plan to include updates on all assigned applications
- Act as single point of contact for Boeing application owners when monitoring/managing migrations
- Scheduled and attending daily and/or weekly internal Boeing meetings to ensure all tasks for pre and post migrations are completed on time
0-5 years of experience
Successfully implemented EMC CLARIION SAN upgrade and existing data migration in both Grand Rapids data centers completing last minute business requirement change to integrate NICE telecom loggers into project. This project included SAN Switch fiber upgrades and was successfully completed ahead of NICE project’s schedule demand with no negative impact to EMC project or downtime to business.
- Successfully implemented Plasmon Optical Disk storage replacement and data migration to Netapp Storage Solution for Content Manager System.
- Developed project plan and strategy to move Farmers/Foremost Grand Rapids Data Center to CSC’s Data Center in Chicago.
- Successfully migrated Baltimore data center Farmers/Foremost critical applications servers (Marine & FEO Data warehouse) to Grand Rapids data centers with no downtime to business. This move included but was not limited to Business Intelligence and Data Warehouse components.
- Successfully implemented infrastructure refresh of global business critical (STAR) UNIX and Wintel servers, storage and associated critical applications such as WebSphere, SiteMinder, Etc. This refresh included Network (Core Switch and F5 “Big IP”), Business Intelligence and Data Warehouse components.
0-5 years of experience
Completed multiple projects (8) on-time within strict timelines and 30M budget requirements
- Developed and Upgraded SAP/IT Infrastructure and Business Objects deployment project management plans, managing deadlines and dependencies across initiatives, and coordination of project team activities. Defining and agreeing on deliverables workflows and milestones.
- Set up and maintained IT Infrastructure and Leading the Network, Data Migration and System & Security Team. Infrastructure & Network Security. Identify new software for betterment of processes/systems. Selection, procurement, installation and commissioning of the IT infrastructure.
- Overall team management, including regular evaluations, Project financial management, Risk management. Serves as a leader/mentor anticipates customer needs and proactively develops solutions to meet them. Serves as a key resource on complex and/or critical issues. Solves complex problems and develops innovative solutions performs complex conceptual analysis.
- Anticipated issues and acted proactively to address potential issues
- Gathered and updated project materials, completing budgeting, forecasting, and project documentation
- Spoke to details of projects to both the business and technical teams from beginning to end
- Management of key projects to ensure successful completion
- Managed cross-functional interdependencies using Maximo software.
0-5 years of experience
- Develop methods for and perform quality assurance, adherence checks, and project validations as related to Wells Fargo requirements and the Enterprise Project Methodology for Technology Infrastructure Services projects.
- Analyzed assigned projects to determine compliance to corporate project methodology.
- Validated quality of project deliverables and proposed best practices for achieving quality deliverables.
- Conducted review meetings with project managers to guide them towards compliance with established corporate project methodology.
- Conducted follow-up project reviews to ensure compliance to corporate project methodology was achieved.
- Performed reviews with project managers regarding past due and upcoming project issues and risks in order to facilitate the mitigation of those items.
- Automate reporting of Project Quality Assurance Adherence and Validation utilizing Visual Basic resulting in a significant reduction of man-hours required to generate review and metric reports, graphs, and Powerpoint presentations used by PMO and domain management.
- Participated in special projects encompassing reporting of project metrics to PMO management.
0-5 years of experience
Developed Standard Operating Procedures for interaction between business units and IT. S.O.P.’s detailed everything from SLA’s, ticketing process, training curriculum & hardware and software usage. Developed KPI metrics for performance reporting.
- Project Manager for enterprise wide Active Directory implementation which involved creating project scope, plan, managing schedules for multiple on site and remote resources. Utilized a RAID Log for further project visibility.
- Led cross functional and consultant team members assigned during the duration of a project to ensure timely completion of project deliverables.
- Project Manager for enterprise wide Windows 7 upgrade and computer refresh. Managed internal IT resources. Baselines were monitored by utilizing schedule and cost variance.
- Managed new site merger/acquisition projects which included vendor coordinated installs for integrated communications data room integration.
- Negotiated with resource managers during acquisition of project team. Communicated the scope of work to the resource manager for proper selection of resources to ensure that project team members are capable of producing the necessary project deliverables successfully.
- Communicated the objectives and status of projects to the relevant stakeholders during the life of the project, including project plans, status updates, change orders, significant issues and timelines.
- Install new and rebuild servers, configure hardware, peripherals, settings, directories and storage in accordance with standards. Perform backups using Backup Exec.
- Designed and implemented AD 2K8 topology. Implementation included the Creation of all OU containers, adding users, printers and computers to the domain while creating Group policies to help manage assets. Implemented a multi-site replication between site domain controllers.
0-5 years of experience
Planned and Managed Infrastructure plan for high profile, senior executive driven Oracle 11i implementation.
- Suggest and implement efficiencies to save Cisco time and money in Infrastructure rollout throughout the project lifecycle.
- Used system and project expertise to proactively improve project timelines and costs
- Acted as liaison between project team and infrastructure teams to improve communication throughout the project lifecycle.
6-10 years of experience
Managed multiple IT infrastructure projects in support of the financial division.
- Managed the build out of the infrastructure components of a new datacenter. Led the effort to move all infrastructure assets to the new datacenter.
- Infrastructure program manager for the removal of a call center in one city to the build out of a new call center in a different city. Project included changing the PBX technology as well as connecting the new call center technology (load balancing design) to other call centers on the grid. Included third party vendor management and project budgets.
- Successfully led the move of middleware / CICS environments from existing company to the datacenter of the purchasing company.
- Managed the transition of mid-tier mixed technology database platforms to a common platform. Functioned as interim operations manager for the new database platforms until a permanent operations manager was put in place.
0-5 years of experience
Tasked with leading enterprise level IT infrastructure projects through the entire lifecycle of planning, implementation, deployment and operational support.
- Led a CA Autosys implementation and migration from Merrill Lynch/BofA environment to the [company name] environment.
- Implementation of [company name]’s Tivoli Endpoint Management as part of a server Health Checking solution in preparation for an upcoming SAS70 audit.
- Implementation of [company name]’s Tivoli Identity Management and Tivoli Access Management tools as an overall Logical Access solution in UNIX and Windows environments.
- Company wide workstation rollout to Lenovo equipment including the relicensing of most software applications following an [company name] acquisition.
- Led .NET Application Development projects involving Data Warehouse solutions that will 1) Automate the monthly employee incentive payout for the Loss Mitigation organization and 2) Rewrite the monthly Mortgage Insurance Automated Default Reporting process.
0-5 years of experience
- Developed and maintained infrastructure project plans, status reports, risk and issue logs, budget/ongoing project forecast of resources and materials and other project related artifacts.
- Managed fixed network assets which includes accounting for additions, disposals, basis adjustments, transfers, depreciation and other transactions.
- Procured switches, routers, firewalls, console servers and network infrastructure systems.
- Planned, built and maintained domestic network infrastructure data center sites.
- Created and maintained Sales force records for all network assets including building reports, creating profiles, accounts and tracked issues.
- Built and managed relationships with program directors, project sponsors and engineers. Managed expectations, timelines and budgets associated with the project.
- Managed worldwide network circuit deliveries from ordering to completion, including analysis, provisioning, order verification, tracking, documenting and installation.
- Created and directed a team to develop software programs.
0-5 years of experience
- Managed Infrastructure upgrade for Empower V2 (CDS) and Nugenesis V7 (SDMS) projects part of cGMP/GLP (21CF part 11) regulated environment. Infrastructure upgrade consist of Windows 2003 servers , HP-Unix, Citrix on VMware, Oracle , SAN, NAS, LAC/E boxes and retiring old servers/LAC/E in all locations
- Created project plan and managed milestones, issues logs, risk assessment, WBS, plans and schedules, forecasting financials & tracking budgets ($1M), ensuring compliance requirements are appropriately met, & etc. As part of system validation team, took active part in creating validation documents like Infrastructure requirements, Business requirements, Test scripts, Backup/Recovery plans, & etc. Organized project meetings, reviews & oversee all levels of the project office communications. Gathered Infrastructure validation requirements and coordinated the review of various validated systems frame work documents using Edocs and Eroom
- Coordinate with Business IT teams in matrix environment, defined individual team member roles & responsibilities, developed schedules & coordinated necessary resources to ensure completion of projects on time & within budget. Prepared weekly/monthly reports for senior management and project sponsors
0-5 years of experience
Manage multiple projects simultaneously while instituting industry best practices and methodologies such as PMBOK, ITIL, with mobile and cloud computing technologies. Direct and mentor developers in IBM Datapower/Cast Iron, SAP PI and other middleware integration technologies. Excellent problem solving and communication skills that help me maintain multiple relationships between the Business organizations and IT organizations in order to identify the customer needs and requirements.
- Increased Integration Services revenue 550% since joining the organization through improved processes and procedures.
- Provide Project Management for cross-functional projects spanning multiple teams.
- Perform preliminary engineering to include developing the design concept, cost estimates and time schedule to meet project needs.
- Work closely with various business partners through the startup phase and hold project reviews throughout all stages.
- Prepare and perform communication plans.
- Produce and analyze monthly status reports and metrics to improve the business.
- Assist functional project teams with resource planning.
- Lead and direct a very diverse group of developers both locally and off shore.
- Support project team members to ensure success of individuals as well as the success of projects while maintaining customer service focus.
- Facilitate and lead project meetings
0-5 years of experience
Organize, plan, supervise, and control IT services project activities, locally and countries offices.
- Assist with technical specifications, Create project plans, coordinate project tasks and identify/obtain the appropriate resources for the project with each area manager.
- Coordinate plans with different IT Services areas and other IT departments.
- Interface between business operations, business testers and programming staffs
- Create and maintain a dashboard with all ITS projects.
0-5 years of experience
Plan and execute major infrastructure projects (new build, Network upgrades, server and storage clusters, etc.)
- Interact with external and internal teams on infrastructure delivery.
- Develop and maintain project schedule, dependencies and do continuous tracking
- Manage day-to-day project activities (issue tracking and risk mitigation), and facilitate project team meetings.
- Manage vendor logistics and adhere to budgets.
- Proactively work with project teams to assess risk and introduce mitigation strategies.
- Proactively identify and solve project issues through negotiation and/or escalation processes.
- Document project plans, activities and status updates.
- Provide overall project communication to stakeholders, and manage stakeholder expectations.
0-5 years of experience
Project Manage construction projects for hospital and office building infrastructure
- Manage design and implementation of all IT infrastructure for new builds and retrofits, including telecomm, server, desktop and network infrastructure.
- Responsible for initiating, planning, executing, controlling and closing of infrastructure projects
- Write request for proposals for voice/data infrastructure including Cat6 and Fiber cable plants
- Interface with architects, cable vendors, phone vendors and allocation of resources.
- Expert in fiber installations, voice and data networking build outs
- Translates generalized customer business goals and objectives into concrete strategy and tactical plans.
- Coordinates the identification of all deliverables, sequence of all activities and tasks necessary to complete the deliverable, the effort required to complete each task, assignment of deliverables to an owner, cost of the analysis and planning phase of the project. Incorporates the deliverables in a work breakdown structure.
- Assigns tasks to team members and monitors tasks to completion. Initiates actions to keep project on schedule within budget with agreed upon scope
0-5 years of experience
Provide overall management of IT Infrastructure projects, including telephony, LAN/WAN, and distributive networking.
- Manage and track SAP projects.
- Direct and supervise project managers and project engineers, ensuring they operate within the prescribed project management framework.
- Manage and lead technical staff, ensuring they are on track to achieve objectives.
- Build strong relationships with vendors and contractors, leading to trust, rapport, cooperation and exceptional reliability.
- Ensure all deliverables are achieved on time and within budget. Provides CRM, managing overall delivery on all infrastructure projects.
- Establish and clearly define project mission, goals, and objectives; create benchmarks and metrics for measuring performance.
- Perform extensive analysis of project requirements, accurately determining costs, staffing requirements, efficient resource allocations, and risk assessment.
- Provide leadership, direction and motivation to project teams.
- Frequently review project status with team members and clients; ensure all goals are being met efficiently and cost effectively.
0-5 years of experience
Schedule projects and resources as they are assigned to the pool.
- Manage the PM’s workload through the beginning stages of the lifecycle.
- Manage multiple projects from initiation to closeout for one of the biggest customers in [company name].
- Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
- Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
- Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
- Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
- Coach, mentor and lead personnel within a technical team environment.
0-5 years of experience
Onboarding of new affiliate markets onto Colliers Technology platforms, including Web, Intranet, SharePoint, Email/Exchange, accounts and access, and technology service and support programs. Activities include promotion and sale of technology offerings and liaising between new market managing directors, operations managers, marketing directors, and technology directors and Colliers global technology and marketing teams.
- Global IT Infrastructure PM, managing office and datacenter build, move, and decommission, telephony upgrades, and additional Colliers IT offering deployment
- Creative selling and marketing of Colliers Technology solutions to global affiliate markets.
- Global IT intranet build
0-5 years of experience
- Project/Program Management for Global Services Vendor Connectivity Initiatives including Compliance and Capacity Planning
- Streamlined the onboarding process for local Vendor representatives.
- Mapped departmental processes for harmonization effort.
- Tracked action items for Global Vendor rate renegotiation
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
