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IT Intern Resume Samples
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0-5 years of experience
- Developed a process to reduce product cross-reference search time for the call center by 85%, leading to increased employee productivity and simplified reporting.
- Leveraged IT project tollgates to reduce cycle time for product cross references by 85%.
- Developed an appropriate system design for the implementation phase of the cross-reference project.
- Co-led the intern engagement committee and planned events for Cleveland and Louisville IT interns.
0-5 years of experience
- Acted as administrative assistant to the IT manager using Microsoft Excel, Outlook and Visio.
- Created company commercials and videos with iMovie.
- Utilized multiple forms of communication to expedite filings, reports, spreadsheets, agendas, departmental special events and special projects as assigned.
- Managed calendars, office equipment, services and supplies.
- Updated and managed the customer database and mailing lists.
0-5 years of experience
- Collaborated with nine other interns on a summer project redesigning a customer billing screen that ERIE agents used.
- Assisted in requirements gathering, data mapping, and quality assurance testing.
- Created 10 real-time dashboards and reports for management using PowerPivot, Crystal Reports, and dashboards.
0-5 years of experience
- Gathered project requirements & scope for migration of components from Oracle OnDemand to PeopleSoft.
- Build application prototypes and conduct client presentations for design approval.
- Assisted in the Project Management process by creating project plans using MS Project.
- Authored test plans for the QA team and collected audit documents to ensure SOX compliance.
- Trained HR staff in using the PeopleSoft application and provided technical support.
0-5 years of experience
- Provided support for hardware and software of Windows XP and Windows 7 clients using RDP, Dameware, UltraVNC, and SCCM.
- Created and distributed custom image files with Symantec Ghost Sysprep.
- Installed and diagnosed personal and network peripherals, including printers, scanners, and all-in-ones.
- Trained and supervised new IT interns in the Break/Fix department.
0-5 years of experience
- Led PC End of Lease with two other IT interns.
- Provided tier 2 technical support to hospital employees.
- Performed routine software pushes for security and system stability on client PCs.
- Assisted the telephone team with wiring and product installation.
0-5 years of experience
- Designed a new product strategy utilizing LMS platforms as a one-year IT intern.
- Developed a proposal for a company-wide new hire rotational program.
- Job shadowed multiple employees throughout the company.
- Aided in developing the new hire web page for the company website.
- Performed digital dialogue testing on customer bills.
- Completed and analyzed social media research to help improve interactive customer experience.
- Wrote and traced requirements into Caliber.
- Toured collections and sales call centers to provide requirements for future ICE development.
0-5 years of experience
- Created, executed, and manually updated Functional, Regression, Integration, and Unit test cases.
- Automated the Functional test cases using tools from Selenium WebDriver.
- Developed automation scripts using Selenium Web Driver, Eclipse and Java.
- Created documents, simulations and e-learning courses using tools like uPerform.
0-5 years of experience
- Researched, compiled, and submitted medical reports.
- Assisted web design department.
- Utilized Crystal Report, SQL, Visual Web Developer, Video Formatting, Excel, Access and Outlook software tools.
0-5 years of experience
- Installed computer systems and software.
- Diagnosed hardware and software issues.
- Used my interpersonal skills to communicate with employees who faced technological issues.
- Repaired and replaced damaged equipment.
- Managed and maintained records of equipment stocks.
- Tasked with planning and performing scheduled maintenance upgrades.
0-5 years of experience
- Monitored, revised and updated the website for the Quality Assurance Environment.
- Utilized Microsoft Word, Excel and PowerPoint to create reports and presentations.
- Designed and participated in informative presentations to the CIO.
0-5 years of experience
- Assisted in managing the backups of all servers using Catalogic.
- Created MSI installers of LifeCAD using Wise Package Studio.
- Deployed LifeCAD builds through MS Configuration Manager.
- Constructed and updated VMWare servers for testing and production.
0-5 years of experience
- Created and formatted feeds that provide performance and historical data to a sales team, individual or institutional investor.
- Built a working knowledge of JSTL, Spring framework, JavaScript and Hibernate.
- Implemented new functionalities and provided maintenance on the company’s financial websites.
- Deploying and testing code within a Linux/Unix environment.
- Developed a working knowledge of Apache’s Solr technology for indexing documents.
- Helped troubleshoot issues clients were having while using our websites.
0-5 years of experience
- Developed mobile app concepts to add business value for Fortune 500 companies.
- Managed RFP responses and presentations for the company’s leaders to analyze business needs and create solutions.
- Experienced in front-end Mobile App Development, UX Design, Wire-frame Mock-ups and programming languages: HTML/CSS and JavaScript.
0-5 years of experience
- Utilized SharePoint to manage the company’s portfolio of 652 applications.
- Streamlined Reference Architecture models to enhance internal user experience.
- Worked on a team of 8 members to develop innovative ideas to increase installation rates for NEST.
- Analyzed the skeletal components of letter templates to achieve extensive knowledge of databases.
- Revamped the internal user code to familiarize with .NET and C-sharp (C#).
0-5 years of experience
- Worked with the IT team to diagnose and resolve hardware/software issues on PC workstations, Macs, mobile devices, desktop phones, and peripherals.
- Active use of Citrix XenCenter server management system for troubleshooting, maintenance, updates, and migration.
- Created training and implementation documents for end users, along with technical inventory documentation.
- Setup/Troubleshoot VOIP issues in multiple offices.
Managed Microsoft’s volume licensing service & WSUS server. - Set up new employees with AD account creation and hardware configuration of other company-issued laptops and smartphones.
0-5 years of experience
- Provided technical support for office personnel in-house and over the phone.
- Performed hardware troubleshooting for computers, printers, scanners, and additional office hardware.
- Managed ink and toner inventory system.
- Updated website ordering information and images for current/prospective clients.
- Ordered office supplies as necessary.
0-5 years of experience
- Performed network vulnerability and performance scans, supporting up to 200 users per location, using WireShark and SolarWinds Network Performance Monitor.
- Responsible for designing and updating network topologies for multiple locations across North America, Mexico, and Canada, using Microsoft Visio.
- Upgraded 24 switches in one location in Ohio.
Configured 2960 series Cisco switches. - Created Disaster Recovery plans for multiple 14 locations.
- Reimaged desktop PCs with NetInstall.
- Responsible for mounting Cisco switches.
- Organized wiring closets.
0-5 years of experience
- Assisted in deploying applications within AMSTC.
- Created initial processes within one of the most extensive applications in GE Capital.
- Aligned myself with the uDeploy tool to standardize the application setup process.
- Managed and granted user access with the utilization of the SAPM tool and uDeploy tool.
0-5 years of experience
- Assisted technicians with computer and other technical issues.
- Maintained an up-to-date list of all inventoried items.
- Cleaned and organized inventoried items.
0-5 years of experience
- Participated in discussions with teammates regarding the use of Microsoft SharePoint.
- Performed an analysis of the cost estimates of Microsoft SharePoint and presented those findings.
- Input information on Freedom of Information Act requests to the database.
0-5 years of experience
- Filed, organized, and expedited wire transfers to vendors of Chopper Trading.
- Helped determine candidates for the Accounting Department.
- Organized and filed most 2011-2012 transactions on both credit cards and checks into Excel.
- Handled the collection and distribution of night trade order sheets for senior traders.
- Ran routine spreadsheets to assist traders in their trading operations.
0-5 years of experience
- Programmed a data extraction utility and role-based authentication process in C# and ASP.NET.
- Created a web application template in CSS using the supervisor’s image.
- Used an Oracle backend database with Visual Studio 2008 to run SQL queries.
0-5 years of experience
- Assisted in research, design, and implementation of new network technologies as requested.
- Sustained VPN connection integrity for remote office and personnel.
- Maintained, installed, and serviced the company’s LANs, WANs, and wireless networks, including routers, switches, and other network equipment as needed.
- Assisted end users in Microsoft Exchange, Active Directory, VMWare, and other hardware/software requests.
- Assisted in backing up data center content on appropriate mediums.
0-5 years of experience
- Assisted in remediating potential risks found during network security assessments.
- Updated security policies and procedures.
- Implemented new security hardware & software.
- Assisted in daily operations at the Help Desk.
0-5 years of experience
- Aided in the transitioning of hardware and software upgrades for a staff of 150 employees.
- Reformated machines to Windows 8 Enterprise and backup, secured and transfered employee data.
- Provided help desk support when needed from employees and the IT staff.
- Helped manage and create a new domain system and assisted in its upkeep and maintenance.
0-5 years of experience
- Worked with professionals nationwide to help create the interface and database for the database management program.
- Hands-on experience in IT software development and web design.
- Used programs such as Visual Basic and Access.
0-5 years of experience
- Creation of network cables for internet access to new cubicles.
- Backup and restoration of company laptops using Acronis True Image 2015.
- Documentation of various aspects of the company, including setup procedures for VIA wireless display and Sonos office radio.
- Using Microsoft Visual Studio for new reports deployed to the company servers.
- Troubleshooting various computer issues.
0-5 years of experience
- Performs local administration and operations functions according to standards, policies and procedures.
- Maintaining and upgrading computer software and hardware.
- Making use of new technology such as distance learning or video conferencing.
- Keeping personal IT skills and knowledge up to date.
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IT Intern
Last edited by: Gabriela Barcenas, CPRW, Content Writer II - February 01, 2025
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
