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PC Support Technician Resume Samples
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0-5 years of experience
Managed trouble tickets and projects to team and distributed/coordinated with team as needed.
- Collected dozens of monitors, PC’s, printers, and other miscellaneous electronic items as part of company recycle policy.
- Supported, configured and upgraded more than 50 Panasonic tough books, and upgraded them from Windows XP to Windows 7.
- Upgraded approximately 150 pc’s from Windows XP to Windows 7 per company migration.
- Key member of SCCM desktop team in regards to configuration and implementation of Windows 7 Corporate Edition upgrade.
- Performed monthly maintenance checks of conference rooms verifying telephone, video teleconferencing and computing needs were all met for customer meetings.
- Routinely provided key tech support at other areas in workplace due to high team workload and/or other team member absences.
- Provided software/hardware support for customer’s home needs after company hours.
0-5 years of experience
Diagnoses, repairs, maintains and upgrades all computers for a county government including software, local and network printing.
- Ensures optimal performance for end users such as detention centers and judicial offices.
- Assists with administration of secure user accounts and coordinates technology security tasks with the Network Administrator.
- Supports administration of LAN/WAN routers, bridges, hubs, and firewalls by installing, configuring, and monitoring traffic on all networking equipment.
0-5 years of experience
- Handled support tickets received from across the district on PC hardware and software and hardware issues encountered by teachers, students and staff.
- Imaged PCs via System Center Configuration Manager and Symantec Ghost Imager and registered to the PCs to the domain when new deployments were necessary.
- Worked with network services to ensure IP and subnet conflicts, as well as any other network issues were resolved.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
