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IT System Administrator Resume Samples
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0-5 years of experience
Promoted to systems administrator role to configure, troubleshoot and maintain the IT infrastructure. Provided ongoing development and maintenance of software applications used by employees. Provided training to new and existing employees as needed.
- Planned, implemented, and maintained a Windows domain based infrastructure
- Developed software used by employees to complete day to day tasks, reducing the time for completion from over 1 hour to under 10 minutes.
- Trained new employees on software and company procedures
- Created online documentation to help employees resolve day to day issues
- Worked with employees to resolve “unsolvable” support requests
10+ years of experience
Provided system, network and database administration support to include maintaining the Public Works fleet database and all underlying system infrastructure (servers, hardware, software, printers, scanners, network switches/routers, voice/data lines, etc.)
- Served as the Tier-2 point of contact for researching, diagnosing, documenting and resolving server, network, database and work station issues
- Configured, installed and maintained hardware/software equipment including routers, switches, and network appliances and upgraded operating systems of 300 workstations at 5 locations
- Interacted with vendors to manage licensing/maintenance agreements and resolve hardware/software issues
- Ensured network and IP connectivity established uptime service level agreements of all application servers, and back-end infrastructure
- Developed database queries and reports and developed/implemented policies, procedures, and associated training for network resource administration, appropriate use, and disaster recovery.
- Performed data conversions, audits and reconciliations and monitor system capacity to determine its effect on performance and recommended enhancements to meet new or changing network demands
0-5 years of experience
Directed the administration of more than 100 physical and virtual servers for business and research scientists.
- Reduced costs for project infrastructure by streamlining processes and equipment
- Researched and developed host-based firewall for all servers to implement a secure environment inside the lab
- Ensure the appropriate functioning of all file and print servers, which included 4,000 shared folders and printers
- Engineered, designed, developed, and implemented computer networks, cyber-security infrastructure, information technology systems and tools
- Analyzed, installed, integrated, modified, and supported associated systems, networks, software, and databases
- Implemented a new data center that originated as a 100% physical system to a 4:1 virtual environment
- Automated redundant tasks using Powershell and VB scripts
- Lowered cooling costs by reducing the carbon footprint of the data center
- Introduced a System Center Operations Manager to provide granular monitoring for servers and network devices
- Saved time and money for the IM services department by simplifying report generation and introducing alerts
0-5 years of experience
Administered over 100 physical and virtual servers for business and research scientists helping to lower costs for project infrastructure. Researched and developed host based firewall for all severs across lab for a secure environment inside the Lab. Administered all file and print servers consisting of over 4000 shared folders and 2000 printers. Engineered, designed and developed computer networks, cyber-security infrastructure, information technology systems and the tools. Analyzed, installed, integrated, modified and supported all associated systems, networks, software, and databases.
- Updated data center from 100% physical systems to a ratio of 4:1 virtual
- Eliminated costly hardware purchases
- Lowered cooling costs lowered the carbon footprint of the data center.
- Set up System Center Operations Manager to provide a greater granular monitoring for servers and all network devices
- Maintained updated management packs while making it easier for SE’s to use and management to garner reports
- Alerts became actionable items saving time and money for the IM services department.
0-5 years of experience
Administered over 100 physical and virtual servers for business and research scientists helping to lower costs for project infrastructure. Researched and developed host based firewall for all severs across lab for a secure environment inside the Lab. Administered all file and print servers consisting of over 4000 shared folders and 2000 printers. Engineered, designed and developed computer networks, cyber-security infrastructure, information technology systems and the tools. Analyzed, installed, integrated, modified and supported all associated systems, networks, software, and databases.
- Updated data center from 100% physical systems to a ratio of 4:1 virtual
- Eliminated costly hardware purchases
- Lowered cooling costs lowered the carbon footprint of the data center.
- Set up System Center Operations Manager to provide a greater granular monitoring for servers and all network devices
- Maintained updated management packs while making it easier for SE’s to use and management to garner reports
- Alerts became actionable items saving time and money for the IM services department.
0-5 years of experience
Healthcare insurance sales company with over 10,000 customers.
- Reduced operating budget by 10% through contract renegotiations.
- Supported users and call centers.
- Increased efforts to increase HIPPA compliance.
- Implemented software that managed all sales leads and clients.
0-5 years of experience
Provided network troubleshooting, CISCO VPN, Symantec deployment, Sophos Anti-virus deployment, Windows Server 2003 and 2008, Exchange 2003, monitored video surveillance, data backup, asset management, Macintosh support and file restoration
- Managed hardware and network infrastructure and maintained site pages for Intranet site and main company web site
- Tested software before purchases while continually reviewing IT budget and approved invoices
- Conducted quarterly IT meetings with management
- Maintained excellent work relationships with vendors and managed group policy for printers and Windows updates
- Managed and installed Barracuda Web Filter, responsible for iPhone and BlackBerry setup, and Tandberg video conferencing
- Administrator of Webex and scheduling of Webex meetings
- Implemented print management and reporting resulting in new efficient processes
0-5 years of experience
Managed all IT infrastructures and operations of a work environment
- Maintained and updated any needed system procedures and documentations
- Performed routine maintenance and updates on all center computers, cameras as required.
- Administrated and managed email on all mobile devices (iPhone, Android)
- Provided technical support and educated users on new computers, equipment and software.
- Supervised a staff of eight employees.
- Insured records were being kept and maintained on all equipments.
0-5 years of experience
Responsible for the functionality, administration and security of 20+ desktop and laptop systems.
- Designed and implemented security policies for file servers, backup servers and system workstations.
- Configured systems for multipurpose development, configuration management and testing environments.
- Managed user accounts, hardware updates and file server maintenance.
0-5 years of experience
Managed a staff of 6 employees in all phases of manufacturing accounting, standard cost accounting, accounts payable, and inventory control.
- Responsible for Payroll and benefits administration and maintained company computer system.
- Prepared monthly financial reports for senior management and sales reports for sales manager.
- Developed yearly budgets and cash projection and monitored progress quarterly.
- Coordinated external financial audits with outside accounting firms.
0-5 years of experience
- Served as project manager responsible for system analysis, project planning, implementation and quality assurance in a variety of critical projects such as Office Automation, Business Report Form, Video Conference system and HR system restructuring
- Performed staff training, supervised work performance of IT specialists and conducted performance evaluations of a 5-person team
- Executed strategic IT system procurement and supplier evaluation
- Coordinated the relationship among development teams, other functional departments and outside IT product suppliers to ensure project progress, cross-functional cooperation and outsourcing results
0-5 years of experience
- Helped, supported, and built front-end and back-end server systems using Windows Server & VMWare Client
- Successfully designed Relational Database Diagram to make Password Management System for MS SharePoint using Microsoft SQL Server
- Supported, and serviced internal customer requests to access applications and systems
- Participated heavily in Microsoft SharePoint 2007 by updating & organizing documentation
- Interviewed System Analyst, Database Administrator, BI & other IT staff to learn their daily tasks & activities
0-5 years of experience
- Helped, supported, and built front-end and back-end server systems using Windows Server & VMWare Client
- Successfully designed Relational Database Diagram to make Password Management System for MS SharePoint using Microsoft SQL Server
- Supported, and serviced internal customer requests to access applications and systems
- Participated heavily in Microsoft SharePoint 2007 by updating & organizing documentation
- Interviewed System Analyst, Database Administrator, BI & other IT staff to learn their daily tasks & activities
0-5 years of experience
Maintained and managed all systems to include servers, PC, and printers in two locations
- Provided continuous troubleshooting of computer tickets and network connectivity problems in Windows XP, and Windows 7, Windows Server 2003 and Red Hat Enterprise Linux.
- Conducted training classes for office employees. Reconstructed the company website using Creative Suites 3, http://www.superiortrim.com.
- Maintained security implementing Sonicwall firewalls, security policies and security templates.
- Conducted support on Microsoft Exchange server for associate company Diversified Windows Solutions
0-5 years of experience
Supervised the operation, coordination and administration of a staff of 100 personnel and embarked units’ communications. Local Registration Authority and Public Key Infrastructure (PKI) Manager. Webmaster. LAN/WAN administrator.
- Performed daily system backup services on 4 servers using media tapes and external hard drives as a precautionary method to restore systems back to normal state in case of failure.
- Installed hardware, software, and up-to-date security patches to fully restore systems following a failure or upgrade.
- Monitored system performance in an effort to troubleshoot the root cause of the network’s degradation while verifying network cabling, settings and services.
0-5 years of experience
- Designed and implemented IT policies and procedures to protect data, software, and hardware critical to minimizing disruptions in support of mission-critical military operations.
- Managed three Windows Server 2003 enterprise domain controllers and two Maneuver control systems utilizing physical / standard networking protocols and network device configurations to eliminate potential system issues.
- Reduced system workload by 25% by reorganizing help desk functions to provide more efficient end-user support.
0-5 years of experience
Provide technical support services for all computer labs at Spitzer School of Architecture; maintain local area network; monitor computer lab activities. Provide technical assistance and facilitate computer lab projects, workshops, computer-assisted instruction, and assist student users.
- Provided level-1 support for 150+ workstations, printers and plotters throughout school.
- Maintained windows server and Windows XP client workstations.
- Troubleshooter network connectivity problems.
- Managed and implemented group policies on GPO basis, and organizational units using Active Directory.
- Maintained print server, RAID network storage, application server, DHCP and Symantec Ghost cast server
0-5 years of experience
Administered terminal services network of over 600 servers to 300 small and mid-sized companies.
- Collaborate with sales team to provide technical knowledge to pre sales customers.
- Developed and deployed small scale environmental demo to potential customers.
- Communicated directly with clients to ensure products met all expectations.
- Assisted clients in day to day tasks, solve problems quickly and efficiently.
0-5 years of experience
After leaving Telecom network support, retained and currently have full ‘enable’ access to all AEP routers and switches in our territory to assist with troubleshooting support as needed
- While in Field Services worked on a variety of workstation-related projects
- Served as the primary contact for PDA and Blackberry support
- Built new workstations using “first day tasks” process and resolved workstation problems
- Led contractors on the Desired State project to update all TCC workstations to a required level of installed software
- Led a contractor on the O/S Migration project to move all TCC workstations to either XP or Windows 2000 and away from Windows 9x and NT platforms
- Worked with Remedy to maintain asset information, issue change and outage notifications, handle trouble tickets, work on tasks, work on service delivery requests, and generate reports as needed
- Provided IT customer support in a variety of areas and subjects
6-10 years of experience
Migrated domains from Sports4kids.org to [company name].org, as well as MS Exchange to Gmail
- Migrated Windows Server from 2003 SBS to 2008 to 2012
- Set up and maintained WAN for 25 national offices including AD and VPN
- Provided 24/7 on-call support for 400 users of Windows XP/7 and Mac OS nationally
- Trained 400+ employees on using Google Apps
- Migrated PBX phone system to VOIP
- Implemented and managed CRM ticketing system, addressed tickets escalated from Tier I
0-5 years of experience
Maintained, serviced and upgraded computer equipment for [company name] programs.
- Responsible for deploying and maintained over two hundred computers, five servers and two domain controllers
- Developed and tested Microsoft XP’s security hardening procedures
- Responsible for the conversion of entire county Health Department Network to Active Directory
0-5 years of experience
Complete buildup of audio and video systems and rack for places like BJ’s Restaurant and Wet Seal.
- Handled any customer service calls whenever audio or video was not working.
- Remotely logged in a corrected any issues with service at any location across the U.S.
- Instructed how to fix issues over the phone if remote access was not an option.
- Managed the companies Wi-Fi access and maintained accessibility.
- Completed and managed all rack pc imaging.
- Maintained all office pc, printers, and Voice over IP phone systems.
- Created work orders for contractors to complete any on site issues.
- Created a daily service sheet of open and/or closed work orders to any stores.
10+ years of experience
- Supervise staff of five in Accounting and IT functions, recently handled & managed $28
- Manage investment portfolio of over $1 million dollars and budgets totaling $13 million.
- Handle all aspects of taxation for entities operating in MD, DC, VA including tax audits,
- Administered payroll for 3 separate companies.
- Handled Human Resource functions including new hires, terminations, promotions and benefits (insurance: life, health, dental, optical).
- Oversaw all aspects of maintenance, help desk & training for Job Cost and Accounting
0-5 years of experience
- Maintained corporate wide-area network of 12 locations throughout North America.
- Managed IT upgrade projects.
- Responsible for managing company helpdesk & ensured resolutions for all support issues.
- Responsible for assigning tasks to support technicians and IT Helpdesk administration.
- Maintained average helpdesk resolution time of 1.25 hours per incident.
0-5 years of experience
Manage day-to-day IT operations for 400 employees, including daily backup of server, trouble shoot networks, configure work stations, and develop IT best practices.
- Interview users and special agents to maximize synergy among departments.
- Research technology requests that come in via phone or email to resolve issues in a timely manner.
- Review third-party vendors to ensure they meet the needs of special agents assigned to Head Quarters.
- Monitor issues utilizing internal database, the Internet, and other online references materials that lead to the resolution of current issues with technology.
- Write reports and memos that disseminate needed information for special agents to perform their daily jobs.
- Extract information that is need to update SharePoint, and in house law enforcement databases that are accessed by special agents.
6-10 years of experience
Monitoring, moves, adds and changes, deployment, support, and troubleshooting of the IT environment
- Serving as the primary point of contact to users who need assistance with the operation of their desktop / laptop computer hardware or software
- Deploy software package via Microsoft Systems Management Server 2003.
- Perform routine deployments to workstations via SMS, and perform system checks to ensure software deployment is successful.
- Provide daily monitoring and reporting for various LAN and WAN connections and services.
- Provide Tiers 2 level support, troubleshooting and problem resolution for all trouble ticket assigned to the desk side team
- Installing, configuring, upgrading, and developing new facilities and equipment performance and troubleshooting of all systems and networks.
0-5 years of experience
Installing and maintain Active Directory, DNS, DHCP, WSUS, WDS, File and Print Servers.
- Deploy and maintain VMs using VMware vSphere.
- Migrating Windows server to Windows server 2008 R2/2012 R2.
- Maintain Backup servers using Backup Exec 2014/15 and VEEAM.
- Maintain Cisco switches and routers for LAN network.
- Maintain Cisco Unified Communications Manager.
- Diagnose and resolve technical hardware and software issues for users.
- Maintain hardware and software licensing, tracking and purchasing.
0-5 years of experience
Experience in planning, analyzing and implementing EDM Meditech Module at two different facilities
- Experience in building EDM, OE and MIS in Meditech Client Server 5.65
- Experience in building interventions, assessments & queries for two different facilities
- Project Lead for EDM implementation at two different facilities
- Experience in resolving various outstanding Meditech issues in a timely manner
- Experience working with physicians on implementation on outpatient and inpatient units.
0-5 years of experience
- Helped, supported, and built front-end and back-end server systems using Windows Server & VMWare Client
- Successfully designed Relational Database Diagram to make Password Management System for MS SharePoint using Microsoft SQL Server
- Supported, and serviced internal customer requests to access applications and systems
- Participated heavily in Microsoft SharePoint 2007 by updating & organizing documentation
- Interviewed System Analyst, Database Administrator, BI & other IT staff to learn their daily tasks & activities
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[IT System Administrator]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
