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0-5 years of experience
Promotion to Specialist in January 2013 for outstanding performance in the Operation Enduring Freedom in Afghanistan in March 2012- December 2012.
- Supervised security of highly sensitive equipment with the value of $100,000 to and from overseas with zero loss.
- Conducted high quality physical training with groups up to 20 personnel.
- Submitted timely reports to supervisor with no error.
- Conducted security in high risk combat areas, while maintaining a professional and executive barring.
- Met deadlines even when multi- tasking and under pressure.
- Assisted senior leadership in the development of operational strategies for dozens of objectives.
- Succeeded in a rapidly changing and stressful environment by employing best practices of the organization and applying them to a challenging situation.
6-10 years of experience
Supported multiple company products and advanced integration and customized interfaces to host systems at client sites to help clients manage workflow as efficiently and smoothly as possible. Proactively scheduled and performed preventative maintenance; troubleshot customer reported problems; and monitored, and prioritized tasks to maximize customer satisfaction. Installed and configured software and peripherals; trained clients on enterprise and non-enterprise solutions. Periodically directly contacted clients to ensure that incidents were documented and closed in timely manner and within established guidelines. Built and strengthened strong customer relationships to increase brand confidence and loyalty.
- Managed delivery of exceptional customer service in a fast paced environment through phone, email and IM by consulting with management team, peers and subordinates and finally end users to clarify program intent, identify problems, suggest changes and document discussions/issues and translate changes into clear and actionable directives.
- Configured and developed solutions using C#, VBScript and Microsoft SQL Server.
- Created customized programs and scripts to meet clients’ business requirements and rules.
- Planned and performed equipment new installations and upgrades.
- Provided budgetary input for custom software quotes to include training, and deployment costs and timelines.
- Maintained deep knowledge of all company systems solutions.
- Adhered to all statutory and company mandated safety regulations.
0-5 years of experience
- Managed and supported Hyland OnBase v12,13, 14, 15, database upgrades for 3,000 employees.
- OnBase Modules used COLD\ERM, DIP, Kofax, Application Enabler, WorkFlow, Document Imaging, Advanced Capture, Auto Keywords, WorkView, Unity Forms, Reporting Servers & MS Integration Server.
- Managed disaster recovery (DR) scenarios for OnBase environment. Created and administered user access to OnBase and performed end user training for OnBase users.
- Gathered and reviewed business requirements from end user to develop OnBase solutions.
- Developed and implemented solutions for storage and retention for the OnBase environment.
- Diagnosed, resolved and mitigated issues that were escalated from the helpdesk for on-site and off-site users.
- Diagnosed and resolved EMC Captivia 7.1, FileNet P8 and RightFax issues.
0-5 years of experience
My main role is to develop Quality Management System, Manage Management Review Processes and Drive Improvement & Customer Specific requirements within the Engine Plant Cross functionally
- Map 20+ supply chain processes & Interactions for Engine Assembly plant using SIPOC’s – Six Sigma.
- Implement ISO/TS16949 QMS Automotive standard for a new assembly engine plant in 6 months.
- Oversee an employee in day-to-day operations, including managing and performance review duties.
- Improve overall customer corrective action closure rate from 10% to 70% with cross-functional reviews.
- Execute 30 + internal audit program and 80 + layer process audits for engine assembly from TS16949 standards, warranty analysis, VOC and risk assessment tools.
- Spearheaded 3 ISO/TS 16949 external audits and resolution findings.
- Provide Functional Excellence Training to 500 + Employees in statistical tools, standard operating processes, Change management, Supplier Management, 7 Step Problem Solving.
- Completed & Organized 20+ Product Quality Management Review Meetings with Leadership Teams.
0-5 years of experience
Technical lead, VMware management, backup administration, remote site support, VoIP, network maintenance, project lead, desktop imaging, and server deployment
- Mortgage and sales application support for 150 regional offices and 300 plus users
- Technical project lead and provide guidance for 2 technicians
- Consolidate and pilot test conversion from ESXi 3.5 to Hypervisor ESX 5
- Designed and deployed Acronis imaging station with custom OS images
- Implemented company policies and procedures in compliance with SOX requirements
0-5 years of experience
Plan, organize, direct and manage the 4 MDG Performance Improvement program, ensuring compliance with legal and regulatory requirements to meet organizational needs. Develop, plan, organize, direct and manage the 4 MDG Patient Safety/Risk Management program. Administers accreditation and compliance programs for the 4 MDG. Administers management support programs for the Commander and Deputy Commander that fulfill the organization’s requirements for strategic planning and data management.
- Voting member of 4 MDG Executive Committee
- Provide leadership and consultative services to flights, elements and other organizational components in fulfilling facility regulatory, accreditation, organization compliance, performance improvement and risk management programmatic requirements.
- Directs PI training and education for staff and organizational leaders either directly or from internal or external sources.
- Coordinates the dissemination of PI information within the organization ensuring statistical analysis and comparative processes are included.
- Provide data relating to clinical outcomes by overseeing the report of occurrence database. Provide accurate, comprehensive and authoritative guidance, advice and assistance to the Medical Group Commander, Deputy Commander, Chief of the Medical Staff and Chief Nurse. Provides consultation to three medical squadrons encompassing over 28 work centers.
6-10 years of experience
- Conducted basic computer repairs such as maintenance and software updates; identified issues in hardware, software, and networking; and submitted tickets to the IT team for resolution.
- Provided optimal customer service through active listening, accurate troubleshooting, and user training of signal support
- Proven ability to communicate effectively in diverse environments
- Proficient with Microsoft office, word, and excel
- Prepares maintenance and supply requests for unit level Signal support
6-10 years of experience
Currently the site Documentum Administrator. Hired as a Quality Assurance Auditor and promoted to Sr. QA Auditor. Perform routine to complex auditing of pharmaceutical projects across functional areas using established procedures. Perform audits to ensure accuracy and compliance with FDA and other regulatory agency requirements, as well as internal quality systems requirements for the facility. Provide essential support as a senior resource for other individuals within the department and across functional areas. In the current position I am the site Documentum Administrator.
- Manage the Controlled Documentation Management System as the Documentum Administrator for the RTP facility. Includes authoring, revising and approving Standard Operating Procedures, Instrument Calibration Procedures and Installation Qualification Procedures.
- Ensuring compliance to change control requirements and issuance of training using ComplianceWire.
- Ensure compliance with FDA and other regulatory agency requirements by reviewing controlled documents to ensure RTP site they are accurate and compliant.
- Design training material and train all employees on the use of Documentum including all new hires.
- Coach new Documentum reviewers, approvers and authors by providing continual support and guidance after conducting their initial training.
- Manage Controlled Document Periodic Review process to ensure SOPs and Work Instructions are reviewed according to requirements and aligned with the One Catalent QMS site initiatives.
- Interact with the training department to determine appropriate training requirement for new and revised procedures in ComplianceWire for SOPs.
- Support Regulatory and Customer audits as SME and Scribe.
0-5 years of experience
Supervises and executes unit level maintenance programs for communication equipment worth $1,000,000
- Installs, maintains, and troubleshoots communication support equipment and terminal devices daily
- Trouble ticket management and resolution
- Evaluated and reported with communication devices any and all disturbance to team members
- E-Mail merges from Outlook and MS Word, sorting and searching columns on Excel
- New User Training
- Windows XP, 7, 8 System Upgrades
- Excel Spreadsheets
6-10 years of experience
- Responsible for inventory of Electronics department
- Set up and managed communications for my brigade and the 7 companies below the brigade
- Proficient in Excel, Microsoft Word and Outlook Express
- Performs installations, upgrades, maintenance and troubleshooting for all approved hardware and software
6-10 years of experience
- Maintained COM/NAV systems on C130 aircraft
- Basic electronic testing and repair
- Trained the maintenance staff on Windows operating system and new maintenance tracking program
6-10 years of experience
- Responsible for highly sensitive equipment with 100% inventory accuracy.
- Experience in leadership positions in extremely stressful situations.
- Helped write the standard operating procedures for an entire Brigade.
- In charge of scheduling training and giving classes to large groups of people.
0-5 years of experience
Analyze, troubleshoot, installing, and configuring desktops, laptops and mobile devices
- Assist in creating and maintaining technology inventory system
- Responsible for monitoring data backups and completion for multiple offices within a strict timeframe
- Responsible for procurement process, installation and life-cycle maintenance of IT hardware and software
- Implemented applicable tasks associated with department and project needs
- Deliver consultation, training and education services such as data management and staff training/orientation for standard TNC systems
- Accountable for new TNC staff PC/account setup and orientation.
6-10 years of experience
Ultra High Frequency, and SATCOM.
- I have maintained, troubleshot, and even rebuilt radios
- I have maintained and work on Black Core Systems, SNAP Terminal, and Edge City Internet.
- I built and maintained entire wireless Internet system for our COP Command Observation Point in Afghanistan for over 150 personnel.
- I have experience in BFT Blue Force Tracking systems.
0-5 years of experience
- Provide quality vendor price update support for [company name] customers, utilizing strong problem solving techniques and emphasizing customer service.
- Act as a Liason between participating catalog vendors and [company name] customers.
- Answer electronic catalog customer/vendor calls and emails providing suitable solutions on a timely basis.
- Research electronic price updates problems reported by customers interacting with the Catalog Vendors to correct the problem and find long-term solutions and/or prevention.
- Manage process for electronic price update system. Document system processes and update documentation as needed.
- Perform tasks for electronic price update system including, but not limited to: analyzing vendor data, preparing data files for conversion, adding and maintaining electronic price update system customer subscriptions/ transmissions, billing records, correspondence, price update schedules, and all interface with forms, vendors, and customers, also training of internal and external customers.
- Assist in the organization and execution of the annual Users Group conference.
0-5 years of experience
- Part of a team of four responsible for bringing new Fidessa client’s live
- Perform meet and greet with new clients, explain team roll, procedures with taking a client live and discuss custom connections and testing
- Work with Project Managers, Delivery Managers and developers to customize system, test and implement for new client
- Tech Review, assign projects and manage team members. Identify any issues and come up with acceptable and timely solutions.
- As senior member handle custom connections, modifications and certifications
- Mentor and provide guidance to junior members so they are able to take on more responsibilities and difficult projects
- Successfully brought to production Cantor, Jefferies, Swis American, Albert Fried, Cuttone and Co, Cowen and Soleil and Co.
0-5 years of experience
Responsible for maintaining and updating data stored in various in-house systems for use in daily operations support and periodic client reporting. Process internal request related to portfolio accounting system, trade order management system, mutual fund order entry, proprietary client database, and data warehouse. Collaborate with other departments to lead or assist in projects as assigned.
- Processing daily requests for updating data in the portfolio accounting system, trade order management system, and data warehouse.
- Responsible for daily and period end processing including support for beginning of day and end of day processing, posting corporate actions, defining and maintaining security setups in the various applications, process reconciliation data, and printing client statements.
- Provide support for entering mutual fund orders in the trade order management application and custodian trading software.
- Provide support for data maintenance within the portfolio accounting software, trade order management software, and data warehouse.
- Provide general systems support / troubleshooting for the portfolio accounting software and trade order management system.
- Perform general day-to-day operational and administrative duties within the CSTS Group as assigned.
- Create and maintain reports for client and operational reporting, within portfolio management software, data warehouse, and reporting software.
- Provide leadership or support on departmental as well as firm-wide projects as requested.
- Participate in the identification and execution of business process improvement and technology initiatives.
- Help to identify, create, update and maintain department operating procedures.
0-5 years of experience
- Ensure charge entry interfaces between systems are functioning appropriately on daily basis, addressing issues as identified.
- Maintains all necessary system dictionaries (e.g., transaction code, provider IDs, etc.)
- Monitors daily inbound payer 835 files and confirms accurate posting.
- Runs and distributes assigned daily / weekly / monthly system reports to appropriate EHN personnel as directed.
- Administtates monthly close.
- Post payments – manual and auto-posting in IDX billing System
- Is proficient in computer software applications used within the Professional Fee Billing department (IDX / GE Flowcast, Microsoft Office, AECIS/Cerner, SMS, RCX Rules, Centricity, Emdeon, etc.)
0-5 years of experience
- Oversee POS, facility rental and program registration software system.
- Manage, analyze, and troubleshoot technical requirement for the automated system.
- Train users and respond to service request for end users.
- Drive value of online sales and marketing for corporate and clients.
- Maintain database, ensure data integrity, testing, upgrades, patches and fixes, audits and configuration of sales system.
0-5 years of experience
- Heldesk Support for 300+ users
- System Administrator level 1
- Maintained inventory for laptops desktops and cellphones
0-5 years of experience
- For the adhesives division, currently serve as North America’s system administrator for the SAP Enterprise Resource Planning (ERP) system, Master Data, CAPRIS SAP Customer Relations Management User Interface and Microsoft Business Intelligence (BI) analytics system.
- Maintain the overall system configuration, resolve issues and improve system functionality.
- Manage security, roles and setup options for over 400 end users.
- Encourage system adoption by training users in the U.S., Canada and Mexico on how to use the CRM user interface to input accounts, create sales projects and use data to create sales report.
- Train users on how to use the Microsoft BI system to pull reports.
- Analyze raw data to create marketing and sales reports that help the corporation make better business and marketing decisions for the adhesives product line.
- Principal point of contact for U.S., Canada and Mexico for scheduling and implementing training and presentations to sales reps and key personnel successfully trained and presented to over 100 sales reps.
- Develop desk procedures, training materials and conduct training on new procedures.
- Received an award by the Vice President of the Global Metal Packaging Business Director for outstanding contributions during the planning, implementation and execution of collecting and analyzing data to help perfect their marketing and business practices.
0-5 years of experience
- Use Python Pandas and NumPy to do data manipulation and scikit-learn to discover if hospital may improve the document
- Use SQL like query called CCL to query patient information in Cerner Millennium (Oracle database) and perform R package
- Lead project to study the potential factors which may influence patient length of stay (LOS) with hospital interface team.
- Provide daily application level support and maintenance and off hour issue resolution for laboratory information systems to 7
0-5 years of experience
- Troubleshoots and resolves hardware, software and network issues
- Log and track calls using a web based ticketing system.
- Remotely provide hardware and software support, including the installation of new software and updates when required, across all supported sites
- Troubleshoot, password resets, clear profiles within Air Watch
- Troubleshoots and resolves customer impacting issues as but not limited to voice and data.
- Maintain close contact and open communication with clients until an issue has been resolved
- Currently possess a Public Trust Clearance (DOJ)
0-5 years of experience
Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.
- Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.
- Expert on Mac OS and all associated hardware. Able to provision new machines and support existing machines in the environment at a high level.
- Ensure desktop computers interconnect seamlessly with diverse systems
- Computer imaging
- Provide on-site support utilizing BMC Remedy
- MacAfee encryption on EPO server.
- Audio/Visual Support to all Conference Rooms and Class Rooms
- Manage Software Licensing.
- Manage VLAN, Patches, DHCP and User’s Accounts
- Configure and Manage USMT Server.
0-5 years of experience
Field Based Reporting (FBR) Forms Designer
- Requirements Manager
- Data Conversion (Scripting/Mapping)
- Implementation
- Documentation
- QA Tester for Public Safety Software
6-10 years of experience
- Maintained Combat Information Center (CIC) displays of strategic and tactical information, including various plotting boards and tables depicting position and movement of submarines, ships and aircraft as well as tote boards containing data relevant to the tactical picture.
- Operated surveillance, tracking and height-finding radars, Identification Friend or Foe (IFF) equipment, HF, VHF and UHF radios, Tactical Data Link (TADIL-A/Link 11, TADIL-J/Link 16, etc.) systems and displays, and computerized consoles and peripheral equipment that allows them interface with the Aegis Combat System
- Operated encrypted and non-encrypted long and short range radiotelephone equipment as well as internships communication systems.
10+ years of experience
- Over thirty years experience in the design, programming, installation, startup and maintenance of automated control systems in a computer integrated manufacturing environment.
- Familiar with industry standard programmable logic controllers, human/machine interfaces, robotics and associated analog and digital instrumentation and wiring.
- Hands-on mechanical and electrical experience with various process equipment, HVAC systems, boilers, hydraulics and pneumatics.
- Working knowledge in the following industries: Pulp and Paper, Tobacco Processing, Automotive, Nuclear Power Generation, Woven and Non-woven Textiles, Film Manufacturing, Water Filtration and Distribution.
0-5 years of experience
- Conduct Rounds and Readings in various systems.
- Computer literate in Microsoft software applications.
- Industrial equipment troubleshooting skills.
- Ability to read and interpret P&ID’s.
- Systemization of PCAPP
0-5 years of experience
- Telecommunications specialist – (25U) – Install, troubleshoot, and perform unit level maintenance on manual and automated signal support systems and terminal equipment.
- As a signal support system specialist, my main responsibility is to troubleshoot, fix, and maintain all
- Technically proficient signal support systems specialist with experience in installation, employs, maintaining, troubleshooting, and assisting users with battlefield Signal support systems and terminal devices.
0-5 years of experience
- I provide onsite technical support for Zebra’s player tracking system.
- I installed all the tracking devices in the New Orleans Saints football players shoulder
- I ensure the devices are working prior to every home game and make sure the player’s
0-5 years of experience
- Assist customers with workstation, server, networked devices, software, and any other technology related issues as needed.
- Advise customer of software, device requirements and needs, install for customer when acquired.
- Work with vendors, contracts and clients to schedule repairs and maintenance.
10+ years of experience
- Manage Active Directory, and military Accounts. Responsible for the administration, troubleshooting and maintenance of an Enterprise-class Army System. Oversees system backups, using Backup Exec, hardware/software installation and upgrades.
- CISCO VOIP IPhones Setup.
- We support the HQ secure internet protocol routed network (SIPRNET), workstations, the management and operation of audio and video systems, workstations, servers, switches, routers, hardware and software original equipment manufacturer (OEM) maintenance and licensing, web support, and Department of Defense (DoD) Information Assurance
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[System Specialist]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
