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Technical Consultant Resume Samples
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0-5 years of experience
- Troubleshoot, diagnosed, resolved problems and overall store support and installations.
- Documented problems accurately and succinctly in the appropriate support tools provided.
- Maintained knowledge with accurate and up to date information relating to current policies, procedures and troubleshooting techniques
- Resolved customer inquiries by using the tools provided to services the customer quickly, efficiently and thoroughly
0-5 years of experience
Troubleshoot problems with the devices hardware and software in order to accurately diagnose cause of issue to unit.
- Comply with safety regulations and maintain clean and orderly work areas.
- Give a written detailed invoice of repair, parts needed, and the resolution in order to complete repair.
- Complete organized weekly full serialized inventory scan to prevent shrinkage.
- Report to CE forums on solutions found on existing unsolved issues through research and troubleshooting.
- Execute all inventory related projects efficiently in a timely manner.
0-5 years of experience
Worked with the software testing team in assisting with component testing for the Duke Energy project
- Reviewed requirements and test cases and provide recommendations
- Participated in all testing phases before the final delivery
- Provided technical support
- Conducted/Coordinated testing efforts with the test team
0-5 years of experience
Responsibilities and Essential Functions:
- Involved mainly in the implementation and customization of the tasks related to the HR.
- Developed different reports using SQR according to user specifications.
- Rename existing audit Records build audit records and set the properties using Application Designer.
- Modified existing PeopleCode to send message instated of generate worklist.
- Involved in the usage of Application Engine to move the data from Flat File to People Soft Tables, PeopleSoft tables to Flat files using File Layout Concept.
- Involved in Technical Specification Analysis and Review.
- Used Process Scheduler to make SQR available from within People Soft and schedules various periodic reports.
6-10 years of experience
- Assist customers with hardware and software related issues. Repairs and triage cellphones, smart phones, aircards.
- Managed store inventory by performing weekly counts using Microsoft Excel, and distributing the products to the sales associates upon request.
- Key Holder, dealt with customer escalations, handled cash deposits/cash drops and supervised the store and staff.
- Assisted with opening and closing the store as well as end of day procedures.
0-5 years of experience
Assist with technology needs of faculty, staff and students.
- Provides support for computer hardware and software issues such as system configurations, wireless connections, virus and spyware removal, data migration, software installations and more.
- Provided customer support and technical issue resolution.
- Provided customer support and technical issue resolution.
0-5 years of experience
- Implement technical projects and resolve Customer issues.
- Meet many competing project deadlines and support previously completed Customers.
- Guide customers on FTP, SSO and other programming for their use of the Concur products.
0-5 years of experience
- Develop web dyn pro application objects within SAP PLM
- Create classes, functions and dictionary objects to support SRS
- Create/maintain interfaces using Proxy and IDOC technology in order to transfer material data to Solution Manager
- Create and/or maintain extensive technical documentation for SRSs
- Work with other team members within SAP to create a viable solution that will integrate between ECC and Solution manager
0-5 years of experience
- Develop and manage corporate IT responses to HP customers for formal proposals, informal proposals and information security risk management questionnaires
- Collaborate with various business unit, compliance and proposal teams to provide guidance in customer responses related to regulatory and/or contractual requirements
- Facilitate response development and evidence gathering in support of HP customer audits
- Provide guidance and feedback to business and technology teams regarding issues related to information security policy, risk, security standards and best practices
- Understand and interpret Legal, Regulatory and contractual compliance requirements across multiple industries and regions
- Coordinate and perform security risk assessments on third party supplier and subcontractors
- Analyze gaps and deficiencies in supplier security programs and/or security control implementations
- Interpret and summarize results of the risk assessment
- Create remediation plans and document compensating controls to mitigate risk
- Monitor the completion of remediation plans, provide direction and work in close partnership with business managers and technology teams for consistent and prompt implementation of risk remediation plans and/or compensating controls
Technical Consultant Duties and Responsibilities
Providing customers with technology that can help them operate more efficiently is at the heart of a tech consultant’s position. Our analysis of job postings revealed the following as some of the core responsibilities taken on by technical consultants:
Assess Technical Operations Technical consultants must have a solid grasp of the problem that needs to be solved in order to choose the appropriate software and hardware. By talking with clients, they learn about expectations and desired results. Technical consultants may even spend a few days observing a workplace to get a better idea of the operations and of where improvements can be made.
Design and Test Technology Using their array of knowledge and coding ability, technical consultants develop what the customer wants. They may have to make modifications to get hardware and software to work together. At each step along the way, technical consultants conduct tests to verify that their plans are working correctly. They also keep an eye out for bugs and security challenges.
Implement New Technology Once technical consultants come up with solutions, they do the necessary setup for the customer and work out any kinks that may arise. Additionally, tech consultants may design manuals for the employees as well as teach them to use the new technology. If unexpected problems come up over time, tech consultants may be called back to troubleshoot.
Business Management Self-employed technical consultants need to manage themselves as a business. Actions include marketing to attract new clients, networking, record-keeping, and paying/filing their own taxes.
Technical Consultant Skills
A strong technical background is necessary, and exceptional inductive and deductive reasoning skills certainly aid job performance. However, numerous other abilities can serve a technical consultant well. Among them are:
- Listening carefully to figure out what problem needs to be solved
- Communicating clearly so that even non-tech employees can understand what is being done or taught
- Keeping clients updated so that they have an accurate assessment of costs and timeframe
- Thinking critically to analyze the pros and cons of solving a problem in a certain way
- Collaborating well with other professionals in the design team
- Marketing one’s services effectively to attract additional clients
Technical Consultant Education and Training
Most technical consultants hold a bachelor’s degree or higher. Common fields of study include computer science, computer engineering, and informatics. Professional certification may increase job prospects. As technology is ever changing, tech consultants should be prepared to be lifelong learners in order to stay relevant and employable.
Technical Consultant Salary
The median annual salary for technical consultants, categorized by the BLS under “Software Developers, Applications,” is $100,080. Technical consultants in the 10th percentile earn about $58,300 a year, and the highest paid make in excess of $157,500 a year. Technical consultants in Washington, California, and the District of Columbia make the highest median salaries in the U.S. – $126,140, $118,220, and $112,830, respectively.
Technical Consultant Resources
As you continue to consider a career as a technical consultant, the following sources can be of assistance:
Inside the Technical Consulting Business: Launching and Building Your Independent Practic
e by Harvey Kaye – This book provides the lowdown on everything technical consultants need to know before starting their own business, including step-by-step instructions on creating a personal strategic marketing plan and building client relationships.
Professional and Technical Consultants Association – This Silicon Valley non-profit professional organization helps businesses and independent consultants connect. From profiles of members to industry surveys on rates, this group’s website has plenty of relevant and useful information for technical consultants.
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Technical Consultant
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
