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Technician Supervisor Resume Samples
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0-5 years of experience
- Managed team of up to 5 professional licensed technicians
- Skillfully Implemented strategic work place policies for better team and branch performance and upheld company
- Assisted in setting career path goals for each individual
- Performed weekly fleet safety evaluations and inspections on vehicles and equipment to ensure optimal safety and performance
- Adhered to all legal and moral requirements needed to accomplish customer satisfaction
- Conducted training for new and existing technicians
0-5 years of experience
- Started as receptionist but quickly promoted to technician.
- Bring clients and pets to exam rooms, get history on pet, get vitals on pet, and properly hold pet on table for doctor exam.
- Knowledgeable and informative for client communication for vaccines, common diseases, and products. I am solely in charge of heartworm treatment, allergy testing, and x-ray consult client communication/protocol.
- Able to draw blood and place IV catheters on cats and dogs.
- Moved up to Lead Surgical Technician after only 1 year (including all duties of up keeping surgical suite and equipment).
- Promoted to Technician Supervisor including training new staff and creating a “training protocol, ” doing inventory and placing orders for medications and prescription food, and leading employee meetings.
- Familiar with Avimark computer program.
- Knowledgeable in the use and upkeep of Abaxis and Idexx laboratory equipment.
10+ years of experience
- Responsible for overseeing the quality of work for 12 satellite installation technicians.
- Completes quality assurance for new and existing customers efficiently by completing inspections and follow-up’s.
- Proficient in customer service, quality control, and troubleshooting.
- Integrates payroll and time keeping.
- Analyzes and accurately provides productivity and QA reports to manager on daily basis.
- Responds to and accounts for every technician worker’s compensation and accident claims.
0-5 years of experience
- Supervisor position 2 years
- Quality checking/ assurance
- Heavy machinery maintenance
- Shipping & warehouse work.
- Forklift experience
- System diagnostics
10+ years of experience
- Supervised and mentored a team of six Mechanical and Electrical Technicians along with one Laser Engraver Technician on their daily tasks and larger projects. My team was usually the first group called upon when a quick troubleshooting response was necessary on an issue providing a high level of service. Most of the time we could fabricate something to correct the issue altogether or at least temporarily keeping the production line flowing till the design team had time to address it.
- Responsible for building Assembly and Test equipment including maintaining proper operation of the equipment for all production lines. Equipment built and supported included: Vacuum Purge stations, Vacuum Test stations, Pre-leak Air Pressure stations, Pneumatic Assembly fixtures, Pneumatic Testing fixtures, Darkrooms for Thermal and Infrared assembly and testing, Optical Alignment stations, Laser Power stations and more. I would also listen complaints assemblers were having and when possible, design tools and or fixtures to aid in their job correcting the problem they were having. I wrote work instructions on how to use the tools and fixtures we fabricated.
- I worked with the Lead Manufacturing Engineers supporting them with solutions to resolve problems they were having on their production lines.
- Responsible for preventative maintenance and proper operation on the Bulk and Critical cleaning equipment used in cleaning parts prior to going to assembly. The equipment included Alcohol Recycling Systems, Tote/Bin Washer, Branson Ultrasonic cleaners from table top to the Automated Robotic Ultrasonic Aqueous Washer/Dryer size, Branson and UKI Vapor Degreasers and Plasma Pens. This also included the Automatic Adhesive Dispensing. I wrote work instructions and servicing procedures on how to use and service this equipment.
- Responsible for operations of the Laser Engraver. The laser engraving included serializing production products, logo’s, data matrixes, UIDs and any other laser engraving that was requested. Also R&D laser cutting requests for shims, washers, gaskets and parts to form fixtures and small tools.
- A lot of the fabrication of fixtures and tools were done in the model shop using: an end mill, a lathe, table saw, band saw, drill press and other tools.
Technician Supervisor Duties and Responsibilities
Technician supervisors have many job duties depending on the number of technicians they supervise and the industry they’re in. However, these core duties are the same despite those variables:
Supervise Technicians Technician supervisors oversee various work tasks performed by technicians to ensure that customer demands are being met and all company regulations are being followed.
Design and Implement Policies Technician supervisors design workplace policies and standard practices and ensure they are being followed by technicians.
Perform Inspections Technician supervisors perform regular inspections of tools, vehicles, and equipment used by the company. Items that do not meet quality standards are replaced as needed.
Evaluate Completed Projects Technician supervisors evaluate completed work orders to ensure that all policies and standards have been followed and that the customer’s needs are met.
Train Technicians Technician supervisors train new technicians and provide ongoing training for experienced technicians.
Design Training Programs Technician supervisors design and implement training programs and protocols for technicians to follow.
Technician Supervisor Skills and Qualifications
Technician supervisors use strong leadership skills to train and supervise technicians, and use keen attention to detail to make follow-up inspections of all completed projects. Employers seek technician supervisors who demonstrate the following skills:
- Leadership – technician supervisors need leadership skills to train and supervise all technicians
- Attention to detail – technician supervisors use attention to detail to conduct thorough inspections of ongoing and completed work, and to search for imperfections that may compromise the finished project
- Communication skills – excellent communication skills are essential for technician supervisors, who must speak effectively to technicians regarding all work projects and training programs
- Computer skills – some computer skills are required for technician supervisors, as many companies use digital files and computerized work orders
- Mechanical aptitude – technician supervisors need strong mechanical skills to inspect the tools, vehicles, and equipment used by technicians and determine whether these materials are up to company standards
Technician Supervisor Education and Training
Many employers look for technician supervisors who have a bachelor’s degree in an industry-specific field. In addition to education, many employers require technician supervisors to have past work experience in a related industry. Some employers accept work experience alone in place of a formal degree. Additionally, technician supervisors must have a valid driver’s license and clean driving record because of the amount of travel required for this job. Paid on-the-job training is given to new hires. During this period, they work closely with upper management to become familiar with the staff and the typical work projects carried out by the company. The length of the training period is different for all employers but is usually brief, lasting only a few weeks at most.
Technician Supervisor Salary and Outlook
PayScale data shows that technician supervisors earn an annual median salary of $59,000. According to the Bureau of Labor Statistics (BLS), industrial engineering technicians earn a median salary of $54,280 annually. The BLS expects little to no job growth through the year 2026. Technician supervisors receive health insurance that typically includes some dental and vision coverage. Life insurance and worker’s compensation insurance are also standard benefits provided by a majority of employers. Technician supervisors also receive paid holidays and vacation days. Some employers offer profit-sharing bonuses to technician supervisors in addition to regular salary.
Helpful Resources
Find ways to excel in a career as a technician supervisor with the job tips and techniques provided in these books and websites:
American Management Association – make use of online training courses, find management seminars, participate in web events, and explore the resource library at AMA, a website designed for management and supervisory professionals in all industries
Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity – learn how to be a great boss with the tips and strategies in this book, which was written by bosses for bosses
Product Development and Management Association – browse jobs in the career center, find certification program information, look at various resources, and discover upcoming events at the PDMA website
The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever – develop the skills that great supervisors and managers need with this book outlining essential management strategies
American Society of Certified Engineering Technicians – explore training programs and networking events at this website for engineering technicians
Management: Take Charge of Your Team – this book provides insight and techniques for communicating effectively, delegating tasks to workers, using coaching skills to motivate employees, and more