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User Researcher Resume Samples
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0-5 years of experience
[company name] Business provides all the experiences of [company name].com with over 9 million business-specific products, new features and unique benefits specifically designed for businesses and their procurement teams. Duties include planning, conducting and delivering end to end research with national and international business customers across multiple verticals such as Business, Healthcare, Education, Non-profit and Government . Collaborate with program managers, product managers, UX designers, and developers.
- Delivered over 100 research activities such as desirability testing, in-person and remote usability studies and lit reviews; provided critical customer insights and actionable recommendations to design, engineering and business teams
- Derived key insights and identified areas that needed improvement; directly informed business requirements and improved end-to-end user experience for over 400,000 [company name] Business Customers
- Implemented methodical and organized research approach by translating business problems and breaking down complex product/areas into manageable components that allowed research projects to be structured and focused across multiple verticals
- Planned and conducted site visits, remote and in person interviews, participatory design sessions and surveys to inform our customer journey and foundational persona research for national and international small, medium, large and enterprise business customers
- Actively evangelized customer obsession by engaging and collaborating with members of cross disciplinary teams; planned and ran a “get out of the office and get to know your customer†program to get business stakeholders to meet their business customers
0-5 years of experience
- Planned, recruited for, and conducted user research interviews and usability testing on the help center as well as 1 client-facing product and 1 internal deployment system
- Created and maintained the information architecture of the help center, including tagging and organizing topics, creating the navigation, and implementing site wide search functionality
- Project lead on the rollout of a new MindTouch-powered help center from research through implementation
- Assisted with user research and interaction design initiatives on products and internal tools
- Created documentation and diagrams for Granicus’ product line and services
0-5 years of experience
- Conducted extensive user research on wireless charging and provided feedback to engineering team.
- Demonstrated product features and wrote white paper.
- Conducted extensive market research on Wireless Charging
- Built two e-Commerce websites
0-5 years of experience
- Facilitate user studies sessions to support the software, firmware and algorithm design and validation of input mechanisms on various hardware products.
- Execute study protocols, conducted interviews and organized surveys focused on identifying product specifications, human performance and perception metrics, and validated product solutions in the Hardware organization.
- Facilitate one-on-one to large group study sessions.
- Collaborate cross-functionally with design, engineering and product development groups.
0-5 years of experience
- Designed surveys and collected customer feedbacks on the preference of wireless charging in focus groups.
- Designed user testing focus groups for marketing research.
- Hosted one hundred face to face interviews and gained feedback on family and individual uses of wireless charging devices.
- Investigated multiple software apps to engage customer review and feedback.
0-5 years of experience
- Led and assisted in a variety of research efforts on PC, mobile, and tablet interfaces.
- Participated in various stages of research including recruitment of participants, designing a research plan, conducting research, data analysis, and sharing out results.
- Developed an excel macro to reduce the effort and time required to organize UserZoom data for future A/B tests.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
