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VP Of Information Technology Resume Samples
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10+ years of experience
Built a corporate IT team comprised of in-house (10) and outsourced staff (2-5) in support of 250 employees of this FDA and ATF regulated flavor and fragrance manufacturer.
- Managed seamless relocation of all systems, network infrastructure and telecomm to a new office facility.
- Evaluated alternatives, negotiated $300K savings, and implemented new ERP and integrated shop floor control system for two divisions. Employed full project life cycle, project management, risk management and scope change management for on-time/on-budget delivery.
- Converted existing T1 wide area networking architecture to MPLS, reducing costs by 20% and providing redundancy.
- Achieved 25% energy savings by designing and implementing modernized network infrastructure employing fiber-optic networking technology.
- Integrated existing manufacturing systems with automated dosing system allowing for up to 600 robotic raw material pours per day and saving $105K in overtime payroll.
- Converted in-house legacy e-mail to cloud based solution providing speed improvements, remote access and protection against power and weather related interruptions.
0-5 years of experience
As VP of IT, I was responsible for all aspects of technology for Drive America Holdings, Inc. – a leader of roadside services in the auto industry. The team I assembled, including four Directors, provided services to corporate headquarters in addition to a multi-site operation of 500+ call center agents handling more than three million service calls per year. I provided hands-on leadership for a full-range of services which included enterprise technology infrastructure, network engineering, applications development and corporate IT governance. Reporting to the CFO and as a member of the corporate executive team, I developed the technology roadmap for the company with key focus on customer service, technology reliability, compliance, budgetary adherence and operational excellence.
- Reduced monthly technology expenditures by 50% through server consolidation and virtualization
- Negotiated minimum 7% savings on contract renewals in 2007
- Built and maintained multiple data center operations in the USA and Canada
- Implemented VoIP infrastructure from scratch and interfaced with Nortel and Avaya networks
- Reduced contractor resource expenses by 60% by targeted staff development and training
- Ensured monthly systems availability was at or above 99.5% – 2007 average was 99.92%
- Successfully relocated two datacenter operations with only a 45 minute cutover – to third-party facilities while reducing operational expenses by 1.2M annually
6-10 years of experience
Oversee the organization’s technological direction including planning, implementing and maintaining the best practices that align with all corporate functions. Ensure optimal technical operations by overseeing all aspects of IT, including system security/information management, corporate project management, application development, infrastructure management, data and cloud technology operations, among other areas. Directed key initiatives to support business objectives and requirements including corporate strategic plan structuring, identity management framework development, security system strategy, and negotiations.
- Directly managed large system development projects resulting in over 100K mobile applications and supporting Web-based applications for Apple IOS, Android (phone and tables), Kindle Fire and Blackberry devices.
- Developed IT governance framework including policies and procedures
- Launched development of various IT teams and implemented a comprehensive enterprise-wide technological strategy to support the business plan. This included network selection, systems, desktop platforms, Internet development and software development standards.
- Improved electronic publishing processes by developing automated systems – reducing the mobile apps production cycle by 50%.
- Instituted and managed Information Security Programs to formalize the firm’s security policies and mitigate existing and new threats as they are discovered.
- Establish and manage a Business Continuity Plan which includes routinely tested disaster recovery and pandemic plans.
- Managed global relationships with vendors and consultants. Responsible for outsourcing / off-shoring efforts in China and India.
0-5 years of experience
Provided support to VP and department of 200+ employees, contractors and consultants
- Processed new hire onboarding, transfers, contractor conversions, and terminations
- Coordinated on- and off-site meetings, as well as travel arrangements and lodging needs
- Successfully maintained compliant system of expense reports, invoices, and hard and soft copy files
- Developed and implemented procedures and processes to increase follow-up efficiency
- Delivered a high standard of professionalism when dealing directly with upper level management
- Assisted with reporting and tracking of project and department budget
- Prepared and edited presentations, charts and spreadsheets and other requested documents
0-5 years of experience
Leadership and responsibility for driving value from all functions of IT across the enterprise (Corp and Retail locations). This was a turnaround situation with a broken IT group and an aged IT environment.
- Implemented several initiatives to improve IT stability and maturity focused on increasing productivity.
- Re-established SLA’s for outsourced partners to expand services and measure results.
- Defined plan for 3 year cost saving initiatives to support mission of best service and lowest cost.
- Led a series of projects to implement a mobile consumer application, online ordering/ecommerce and digital marketing leveraging SaaS cloud computing model.
6-10 years of experience
Supervised 2 Engineers directly, and the Director of Application Development who had 4 direct reports.
- Supported 3 IBM RS6000 systems running AIX (Unix)
- Conversion of Lawson ERP system from Unix & proprietary database to Windows server & SQL database for $30K savings in support costs.
- Tasked with shifting the IT/IS paradigm from “Green screen / Minicomputer” to PC / Server, designed and implemented conversion processes and built Web based systems with IIS.
- Developed and implemented Sales Activity Reporting system for 50+ field offices. Comprehensive sales data for previous week available to senior management in near real time, rather than 3-day batch reporting cycle.
- Member of strategic committee charged with outsourcing all outbound call center operations resulting in savings of $20 million annually.
- Designed systems to support Exhibit marketing. Scanning lead cards with web based offshore data entry
- Oversaw all technology related purchasing, ensuring cost-effective transactions of highest quality products and services.
0-5 years of experience
Responsible for creating a software development organization, able to rapidly adjust to business needs
- Appointed as CIO within a wireless application development & Application Service Provider (ASP) business
- Focused on leading the company’s transition from web development services to application service delivery
- Full accountability for technical operations, IT architecture and software development (both US & offshore)
- Implemented all aspects of the company’s ASP model, including Service Level Agreements (SLAs) & KPIs
- Led migration of IT infrastructures from two legacy data centers into a single facility, delivered on schedule
0-5 years of experience
Oversee Equal Earth’s technology services division. Responsible for bringing to life the company’s commitment to delivering the best technology in the green energy industry.
- Developed Affiliate Sales application using QuickBase with supporting management dashboard.
- Provided lead generation proposals.
- Implemented and provided support for all company software and office infrastructure.
0-5 years of experience
High-end information technology consulting company providing IT solutions and workforce management for enterprise level companies nationwide, such as application development, infrastructure services, cloud computing, mobile development, and legacy migration and modernization. Partner with software providers like Microsoft, Oracle, Teradata, IBM, and EMC.
- Responsible for business development and providing strategic IT solutions for mid-size to enterprise level clients representing multiple industries. Generated $1M in gross revenue sales.
- Senior leader in developing product marketing plans, including sales proposals and branding tactics such as digital, mobile and social media.
- Write RFPs, RFIs and case studies.
0-5 years of experience
Peer elected to executive board of a 23 member student-run business, which distributed one-piece pajamas to individuals and organizations, while donating a profit of over $2,000 to the Boys and Girls Club of Boston
- Designed and managed company website using ASI tools to promote company and facilitate online sales
- Managed company PayPal account to ensure shipments were matched with online purchases
- Designed PowerPoint presentations for weekly business reports to inform company of trends
0-5 years of experience
Responsible for the design, implementation, and support of multiple organizational information and communication systems for the Revenue, Quality, and Intelligence Division of [company name]. This includes all facets of Information Technology, including physical hardware (servers, storage, network devices, and others), operating systems, application solutions, and telecom systems. Environment was largely virtualized, running SaaS solutions with high SLA requirements and audit compliance, including HIPAA, SOX, and more.
- Lead various teams in achieving excellence by meeting the objectives of individual, departmental, and organizational objectives and goals. Direct and manage plans, schedules, policies, and programs for the data processing, network communications, business operations, computer services, and management of the various information systems.
- Grew the IT team from 5 to 25 members to support the company’s explosive success and growth. Lead technology planning, implementation of best practices throughout the organization, while governing control and ensuring objectives are achieved. Risk and budget management, resource allocation, project prioritization, and research and recommendation of new systems.
- Continuously creating strategic plans and overall management of all IT projects. Run risk assessments on all technology systems, projects and vendors across the division. Provide technology vision and leadership for the development and implementation of initiatives. Implemented change management procedures and coordinated efforts to streamline operability between business operations and systems.
0-5 years of experience
Led global Information Tervices (IT) team
- Determined and implemented global and local IT strategies
- Drove operations improvements through design and implementations of new supply chain, electronic publishing and customer-facing systems that continue to provide value
- Made and achieved IT budgets, reducing costs worldwide 30+%
- Developed IT personnel to meet strategic direction and challenges
- Led development of programs for new product technical training and sales training
- Made and achieved GTI budgets, increasing revenues and reducing costs
- Developed GTI personnel to meet new training challenges
0-5 years of experience
Handled travel arrangements, scheduled appointments and conference rooms.
- Compiled and edited monthly manager reports.
- Created, implemented and directed Paging Communication Cost Reduction Program.
- Managed acquisition tracking for computer hardware purchasing.
- Configured and installed windows based workstations and laptops.
- Installed and configured networked software company-wide.
- Researched and implemented networked scheduling/calendar software for conference room scheduling.
- Introduced NetManage’s Chameleon to establish a foundation for virtual environment.
- Implemented Home Page and corporate On-Line Tie-Line Telephone Directory system.
0-5 years of experience
Responsible for building a technology consulting business and the development of an IT consulting resource group.
- Network Administration and implementation, Application Training and Web site design.
- Computer and New Technology Consulting.
- Network design and installation/administration includes setting up user accounts, configuring client workstations, network printers, tape drives, installing server hardware/software and setting up remote dial-in/dial-out and Virtual Private Network (VPN) connectivity capabilities through the Internet.
- Training includes introduction level to advanced levels of business office applications; customized form and template design for office applications; and database design.
- Built a strong annual client base for Information Technology revenue
- Developed technology services based offerings for Technology consulting
- Implemented all of the company’s technology systems and infrastructure
- Built a 6 person consulting group implementing technology networking and application solutions.
0-5 years of experience
Provided Trading Floor Support to Fidessa Order Management and Bloomberg Market data for the Equity Institutional Trading Desks.
- Provided Email Support for Outlook.
- Provided Desktop Support for both Windows 7 and Mac PC’s
- Supported Branch offices Trading Desks using Remote desktop.
- Managed onsite Servers, Microsoft 2012, 2008, 2003 Servers and Microsoft Exchange
- Managed DNS, DHCP Protocols.
- Create Windows User accounts and managed users and folders policies and passwords procedures.
- Administrator onsite Cisco firewalls and HP switches. Maintained VPN’s, VLan’s and Dedicated lines and Internet protocols.
- Managed all vendor relationships with all our dedicated connections for our Market data and OMS services
- Responsible for Disaster recover following the Finra, SEC and Oats requirements and work with Compliance department to execute the company Business continuity plan.
0-5 years of experience
Direct report to CIO, to lead the transformation of legacy system into new era & Private Exchange which represent a ‘make or break’ initiative for Word & Brown. Defined vision and strategy for the W&B family of companies including nation’s only Private Health Insurance Exchange administering healthcare programs. Integrated technology, business and regulatory (HIPPA, HI Trust) requirements into hybrid cloud architecture solution.
- Responsible for the strategic technology transformation, innovation, optimization & implementation in a multi- platform environment, and enterprise level security & compliance.
- Responsible for creation of the New Private Exchange which business articulated to be the largest and most innovative projects in company’s history. Developed various highly scalable, secure and reliable applications based upon business and regulatory requirements. Defined processes to increase quality across business and technical teams which were then implemented by other peers. Implemented highest technical quality standards across all projects, timely schedule, performance and budget.
- Provide day to day operational leadership on all IT initiatives impacting enterprise and organization, including creative design, prioritization, security & compliance initiatives, implementation and use of a portfolio of controls & safeguards across IT Applications, IT Operations, Data and Enterprise Architecture.
- Established Enterprise Architecture Review Board (ARB) to encourage collaboration across technical and business decision makers. The ARB was able to uncover duplicative and redundant applications which once consolidated will save company millions of dollars. Created supporting content, processes and policies. Assisted with identifying, developing, and enabling architectural decisions for initiatives including proof-of-concepts, prototypes, and minimal viable products and solutions.
- Transformed & optimized processes and practices to provide transparency, accountability, control and efficiency. Set strategy, budget and mobilization of the vision and clear and concise implementation plan.
- Optimized software development lifecycle processes to eliminate duplicative and wasteful efforts, mandated business integration along the entire lifecycle which lead to quicker time to market and beating out major competitors release to market (first to market).
- Automated online enrollment processes (OLE) to eliminate manual efforts which lead to reduction of transcription errors, alignment with securing PII and quicker client conversion.
- Defined framework for various KPI’s, Dashboard, Playbooks, Weighted Score Cards, Technology Evaluation, Vendor Evaluation and Measurements and Standards for various business units; including: Enterprise Architecture, PMO, Marketing, Finance, HR, Enterprise Services and Operations.
- Provided oversight to multiple development teams through the use of application reviews, solution reviews, gate reviews, architecture reviews to ensure solutions align with business objectives, industry best practices & patterns, as well as adherence to Affordable Health Care Act (ACA) and Health Insurance Portability & Accountability Act (HIPPA) compliance.
0-5 years of experience
- Served as primary point of contact for all day-to-day operations, as well as liaison for the communication among the managers and the VP of Information Technology.
- [company name] in accounting improvements with tracking invoices, billing, budgeting, A/P, and A/R resulting in faster turnaround for payments.
- Reorganized the office supply ordering system decreasing the amount of funds spent by each department. Prepared PowerPoint presentations for quarterly meetings.
- Reported directly to the President and assisted approximately 80 faculty members, scheduling and coordinating all executive travel plans and expense information. Organized annual company meetings for 325+ attendees.
0-5 years of experience
Management of all NOC technicians exceeding 100 employees. Responsible for performance reviews, training and 24X7 availability scheduling.
- Developed Fiber Optic System that connects the Southern California coast. Trained and certified in the operation of Alcatel 1603, 1640 and 1680 devices. Trained in the network monitoring software developed by Alcatel. General over-site of the NOC (network operations center).
- Development of California wide WAN network for interoffice connectivity. Configuration and installation of LAN environments connecting multiple floors via fiber over a Cisco Backbone.
- Migration of [company name] Systems of third party outside E-mail and Web hosting to in-house solutions. Microsoft Exchange E-mail utilization as well as utilizing IIS 5.0 for External Web hosting which immediately resulted in monthly savings of outsourced fees.
- Development and maintenance of remote access policies utilizing VPN technology.
- Developed Document Library program using Visual C++ and SQL 2000. Filing system tracking system that allowed for document check-out and return from filing cabinets. System also utilized the e-mail system for alerts of unreturned documents.
- Implementation, maintenance and support of Microsoft Exchange 2000, SQL 2000, Active Directory, Shared Portal Server, IIS, Cisco routers, NT 4.0 workstation, 9x windows, and Windows 2000 machines.
0-5 years of experience
Designed headcount reports, org charts, metrics, flowcharts, project accountability forms
- Managed personnel requisitions, financial check requests, time cards, expense reports
- Procured all telecommunications and computer hardware products for employees
- Scheduled calendaring for meetings across multiple time zones, conferencing, and catering
- Tracked budget to actuals; achieved $90K savings annually
- Coordinated [company name] Cares community events and give-a-ways
- Conducted due diligence contract management activities and negotiations
- Scanned and categorized thousands of MSDS documents for the plant floors
- Tracked budget to actuals; achieved $90K savings annually
- Received special bonus awards for creativity
0-5 years of experience
Participates in strategic and operational governance processes of the business organization as a member of the senior management team.
- Leads IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives and coordinating the evaluation, deployment and management of current and future IT system across the organization.
- Develops and maintains an appropriate IT organizational structure that supports the needs of the business.
- Monitoring and implementing security and disaster recovery planning.
- Develops, tracks and controls the information technology annual operating and capital budgets.
- Ensures continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance.
- Reviews hardware and software acquisition and maintenance contracts.
- Supervises recruitment, development, retention and organization of all IT staff in accordance with corporate budgetary objectives and personnel policies. Fosters participation in community and professional events.
0-5 years of experience
- Hardware, software, maintenance procurement
- Established and maintained company / vendor relationships
- Maintained IT Corporate budget and generated all CapEx requests for the IT department
- Scheduled travel arrangements and prepared expense reports
- Maintained VP’s calendar
- Provide preparation and support for meetings
- Various communications including letters, memoranda, e-mails, presentations and reports
0-5 years of experience
Process Capital Project forms for approval to Corporate office
- Departmental scheduling (conference calls, video/web conferencing)
- Lead administrative assistant for the company Senior IT Executive
- Coordinated travel and meetings for the Vice President of IT, the Director of Information Systems and all other department management.
- Wireless provider vendor liaison and administrator for all wireless services
- Sarbanes/Oxley compliance assistance and coordination of reports
- Analyzed rates on communications invoices for significant savings in incorrectly billed charges.
0-5 years of experience
Provided administrative and secretarial support.
- Attended meetings, took minutes, and distributed them to staff.
- Used Resource25 and Ellucian Colleague.
- Articulately and professionally handled face-to-face communications, phone calls, and written correspondence, building positive rapport and promoting public relations.
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[VP Of Information Technology]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
