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0-5 years of experience
Calculated pension and social security benefits, administered monthly, lump sum and non-qualified plan payments, and reconciled trust account monthly for 14,000 employees.
- Conducted weekly retirement counseling sessions for retiring employees.
- Provided exceptional customer service explaining pension plan provisions.
- Researched and analyzed pension inquiries, calculated and communicated survivor benefits, as well as retiree dental and medical benefits.
- Created procedure manual and improved an outdated calculation worksheet, making it more user friendly.
10+ years of experience
- Communicated with clients and retiree’s for the entire pension unit
- Organized and tracked all written correspondence directed to the group pension/defined benefit unit to guarantee rapid turnaround
- Experience in daily balancing of all finances in immediate work area
- Assisted in the daily transactions with home office retirement services and participants to commence retirements
- Served as coordinator for all PC Software related inquires including: IMS, Equifax, Word, TSO, Internet, Intranet, Lotus Notes, Excel Oracle
- Led a team of trainers to new employment location, trained and educated newly hired employees on basic standards of defined benefits
6-10 years of experience
- Facilitate a broad range of functions including actuarial valuation database maintenance and administration of pension benefits for defined benefit and defined contribution plans.
- Implemented administrative programs that reduced redundancy, streamlined processes and improved daily operations.
- Offer attentive and personalized service to high volume of calls.
- Work with stringent deadlines to manage multi-million dollar monthly pension payrolls in the United States and Canada.
- Research account transactions, demonstrating a keen ability to recognize and resolve discrepancies.
- Interface regularly with data base vendors, brokers, actuaries and attorneys to ensure compliance and resolve questions.
- Participate in internal and external audits, including implementation of corrective actions.
0-5 years of experience
Perform Nondiscrimination, Top Heavy and Coverage Testing for Defined Contribution Plan
- Calculate plan contributions and allocations
- Prepare and deliver IRS Form 5500 with schedules
- Advise and act as liaising with plan sponsors and financial advisors on all aspects of plan administration
- Monitor plan and participant limits
- Plan audit support, including reconciliations and preparation of reports
- Set up and maintain plan on Relius recordkeeping system
0-5 years of experience
- Assist in building client databases to accurately and efficiently manage participant’s information.
- Responsible for maintaining the 805 plan documents in the Chardon Rubber Company Retirement Plan.
- Application Review and Processing for approximately 25 new participants plans monthly, 300 annually.
- Review and daily process of 5 Power of Attorneys and 15 benefit calculations in participant files.
- Supports the Senior Administrator in the issuance of benefit determination letters and payment authorizations.
- Assist participants with inquiries regarding their pension plans with an average ACD (Automated Call Distribution) score of 90/100 year-to-date 2016, in the 95th percentile for the company.
6-10 years of experience
- Preparation and submission of tax forms for corporate retirement plans
- Determination of employee benefits for valuation purposes
- Review of employee census data
- Primary administrator of daily valuation software
- Extensive use of Excel, Word and ASC Valuation Software
- Communicate with clients about business growth and desired goals in regards to retirement plans and tax deductions
0-5 years of experience
- Completing a preliminary review of returned commencement kits for correctness and completeness
- Data entry into various [company name] administrative tools
- Completing preliminary payment setups, working directly with various trustees
- Mailing participant communications letters and preparing material for imaging
0-5 years of experience
- Collect and analyze employee census information.
- Perform contribution calculation.
- Nondiscrimination, coverage and top-heavy testing.
- Asset/Investment reconciliation.
- Quarterly Valuation of plan, generating benefit statements to plan participants.
- Form 5500’s and Summary Plan Description (SPD) preparation.
0-5 years of experience
- Prepared correspondence to Pension Benefit Guaranty Corporation participants
- Mailed Retirement Applications
- Ran example calculations for various retirement dates
0-5 years of experience
- Works as part of a benefits processing team
- Assists with the building of participant database
- Supports the senior administrator in the issuance of benefit determination letters and payment authorizations.
- Handles participant inquiries.
10+ years of experience
- Handling day to day administration duties of pension plans
- Responding to inquiries from participants and plan administrators by telephone, email or writing
- Assuming payments of pensions and lump sums to participants as they become eligible
- Maintaining the policies and procedures of the department
- Updating computer system to check and keeping accurate records
- Building databases by collecting data and reviewing source documents to verify information in the database and correct errors from various reports Auditing and sampling of databases
- Issuing Benefit Determination to eligible participants in the plan
- Writing the plan closing memo by researching and correcting
0-5 years of experience
- Perform various pension activities to assist with pension payments and payment and debt collection
- Assist with data analysis, development of performance measures by using Excel to create charts and graphs
- Prepare reports, maintain appropriate records; provides information on performance, progress in mastering tasks
- Quality assurance support, case processing, participant processing, diligent search for missing participants and validation of missing participants positively found
- Update client files with profile changes and death notices
- Adjust benefit changes, processing NFED’s, and Off-Cycle payments
- Assist in evaluating new technologies and products
- Participate in after-hours support rotations
- Monitor and assist with any technical issues during executive board meetings
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
