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Additional Janitorial Resume Samples
Car Wash Manager Resume Samples
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0-5 years of experience
Ensured customer satisfaction by identifying and resolving customer concerns and complaints
- Ensured car wash quality standards
- Managed overall vehicle flow and production in car wash operation and ensured car wash compliance with government standards
- Conducted safety training and meetings and performed opening and closing duties
- Maintained car wash equipment, managed inventory of chemical, towels and other supplies
- Managed and maintained employee timecard to ensure accurate payroll
- Maintained accurate records and reporting to achieve profitable goals
- Performed essential duties and responsibilities for all car wash employees
0-5 years of experience
Maintain and ensure excellent customer satisfaction and attention to detail.
- Manage 17 car wash employees and detail technicians to optimize labor for ultimate efficiency.
- Trained and coached employees on car wash duties, meet, greet, and deliver customer vehicles.
- Monitored employee performance, inventory and supplies.
- Recruit and hire car wash staff.
- Ensure that service advisors achieve customer satisfaction on all service customers.
- Manage overall service drive vehicle flow and production in the car wash.
- Responsible for 71 loaner fleet vehicles as well as all demo fleet vehicles.
0-5 years of experience
Establish and maintain good working relationships with customers and sales departments to encourage repeat and referral business while training, motivating, counseling, and monitoring the performance of all recondition department staff.
- Manage and supervise twelve men on a daily basis
- In charge of hiring and if need be, firing of employees
- Maintain quality work standards paying particular attention to internal and external customer comments and complaints
- Handle dissatisfied customers and customer complaints promptly
- Monitor care and maintenance of shop tools and equipment
0-5 years of experience
Second in command for all store activities.
- Responsible to open and close store every business day.
- Successfully maintained sales average and labor control.
- Hire, training and manage of employees (cashiers, lineworkers, csr.)
- Solve customer service issues in a demanding environment.
0-5 years of experience
Maintain a fast moving atmosphere between employees and customers to ensure a smooth work day and customer satisfaction
- Check all wash parts and pumps to ensure all components are functioning properly
- Handle credit card transactions and cash payments
- Ensure customer satisfaction with every wash
- Practice safe working at all times for general safety of employee and customer
0-5 years of experience
- Manage the daily operations of the wash
- Key responsibilities included scheduling, chemical inventories, employee training, and general maintenance.
- Daily training of staff to insure knowledge & understanding of safety in the work place.
- Recruiting within community to increase customer counts vs. prior year completing background checks on all applications.
- Develop an effective action plan that focuses on excellent customer service, proper housekeeping, staffing.
- Developed and delivered effective employee meetings those were positive and assured continuing team building success.
6-10 years of experience
Manage the entire car wash operation and hands-on in all
services offered.
- Maintain customer satisfaction and increasing revenue.
- Conduct oneself in a consistently positive, good team player,
- Able to physically perform the duties and responsibilities of all
- Meeting and greeting customers and explaining how we can help
0-5 years of experience
Responsible for coordination of workers for weekly layout.
- In-charge of maintaining and ordering carwash chemicals and supplies.
- Kept cash register in order.
- Handled complains, accidents in the car wash, incident reports and talked with insurance when necessary
- Responsible for hiring and firing of manpower
0-5 years of experience
Identify and promptly resolve customer concerns and complaints
- Ensure car wash quality standards
- Manage overall vehicle flow and production in a car wash operation
- Maintain car wash equipment
- All work is done outdoors in all types of weather
- Safety is a prime concern due to the constant traffic movement
- Perform all essential duties and responsibilities
0-5 years of experience
Provide and ensure outstanding customer satisfaction.
- Ensure car wash quality standards.
- Manage overall vehicle flow and production in car wash operation.
- Ensure car wash compliance with company standards.
- Edit employee time punches daily to ensure payroll is accurate.
- Assisted in hiring process and new employee training
0-5 years of experience
- Maintain weekly schedule for entire staff
- Inventory maintenance
- Manage weekly payroll and expense reports
- Maintain customers satisfaction with the final product before leaving our business
- Maintain a safe environment for employees by ensuring equipment is working properly with daily inspections
- Dispute resolution amongst employees and customers
0-5 years of experience
- Assisted in training employees
- On call 24-7
- Managed store and other part-time clerks
6-10 years of experience
- Ensures excellent customer service for every customer every time
- Provides constant supervision of personnel including training and scheduling
- Responsible for the daily operations, profitability, and inventory management
- Ensures upkeep of the premises and proper maintenance of car wash equipment
6-10 years of experience
- Responsible for unloading and stocking (numbers) trucks per shift
- Systematic in applying all company safety procedures
- Strong leadership skills that assist in getting all team members involved
- Excellent customer service that ensures customers leave happy and return
0-5 years of experience
Responsible for overall operation and profitability of car wash & site
- Handle scheduling for all car wash personnel and adjust as needed
- Responsible for training of new and current employees
- Develop customer relations through personal handling of complaints allowing the opportunity to take a negative situation and turn it into a positive. This resulted in positive long term customer relations.
0-5 years of experience
Managed and trained all employees under me
- Ordered Supplies and Parts when necessary
- Controlled the Environment/made sure the crew was precise and did double maintenance checks
- Customer Service
- Sales Rep/ sold and explained each service to the Customers
- Budget Payroll
0-5 years of experience
- Monitor the employee’s effort, dependability, and dedication to ensure the business continues to thrive.
- Inspect detailed cars in order to ensure guaranteed customer satisfaction.
- Monitor or handle employees daily or weekly pay.
0-5 years of experience
Ensures excellent customer service for every customer every time
- Provides constant supervision of personnel including training and scheduling
- Responsible for the daily operations, profitability, and inventory management
- Ensures upkeep of the premises and proper maintenance of car wash equipment
0-5 years of experience
I am responsible for daily operation and profitability of the car wash facility
- I manage both inventory and handle customer complaints
- I assist in staffing, training, and scheduling of car wash employees
- I contribute to building a team environment
0-5 years of experience
- Customer service and money handling
- Daily wash maintenance and upkeep of products
- New employee training
- Ensure the lot and facility cleanliness
- Handling all customer concerns and possible complaints
10+ years of experience
Oversaw 5 car wash locations
- Hired and trained new employees
- Handled daily deposits
- Constant interaction with customers and vendors
- Maintained overall operation of car washes
- Warehouse Material Handler
- Responsible for gathering orders for delivery
- Responsible for accurate shipping and receiving of products
- Loaded and unloaded trucks
- Maintained overall cleanliness of warehouse
6-10 years of experience
Handle scheduling for all personnel
- Hire and train new employees
- Manage equipment maintenance and chemical/supply inventories
- Handle customers complaints
0-5 years of experience
- Oversee and assist in the day to day operations
- Conduct minor repairs as needed
- Resolve customer complaints
- Assist customers as needed
0-5 years of experience
Set staff goals and objectives
- Customer service coaching
- Conducting staff evaluations, coaching forms, and counseling forms including probation and dismissal
- Creating employee work schedules
- Maintaining and updating employee files–responsible for maintaining all HR paperwork for each individual employee including new hire agreements, pay adjustments, counseling forms, training documents
- Overseeing store safety
- Training new hires
- Interviewing and hiring new staff members
- Ordering supplies and products
- Responsible for maintaining store budget
- Cash drawer reconciliation and audits, and creating cash and check deposits.
0-5 years of experience
- Manage and operate small car wash business
- Manage and operate small car wash business
- Budgeting
- Automotive product Sales
- Maintain equipment and supplies
- Provide excellent Customer Service
0-5 years of experience
- Perform detailing services
- Help hire and train new employees
- Work with and manage car wash employees