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Additional Janitorial Resume Samples
Head Housekeeper Resume Samples
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0-5 years of experience
Responsible for cleaning hotel rooms including vacuuming, disinfecting surfaces ensuring cleanliness of bathrooms, dusting, and deep cleaning.
- Supervised cleaning staff, closely monitored job performance, and reported issues to management.
- Followed room cleaning procedures and safety guidelines.
- Laundered towels, sheets and other items
- Supplied staff with cleaning equipment and supplies
- Resolved customer complaints
0-5 years of experience
Conducted the thorough cleaning of 112 rooms upon vacancy. As well as assisted other housekeepers with the general cleaning of stay-overs.
- Obtained list of vacant rooms to be cleaned immediately and list of prospective check-outs.
- Advised manager, desk clerk and admitting personnel of rooms ready for occupancy.
- Investigated complaints regarding housekeeping service and equipment and took corrective action.
- Examined rooms, halls and lobbies to determine need for repairs, replacement of furniture or equipment and made recommendations to management.
- Promoted from Part-Time Housekeeper to Head Housekeeper 2 weeks after hire date.
0-5 years of experience
Fully trained, and certified Head Housekeeper.
- Maintain high quality and high cleanliness standards established by IHG.
- Hired, trained, and maintained a staff of twenty employees
- Proficient in using the computer system OPERA.
- Maintained a 95% average customer service score in housekeeping and laundry department.
0-5 years of experience
As Head Housekeeper, supervise and schedule housekeeping staff of 8-10 housekeepers.
- Maintain excellent customer service on a daily basis with guests
- Organize and place orders for hotel supplies and linens.
- Lead the housekeeping team through a hotel owner change and a new General Manager with improved room turnover times and performance.
- Often backup for the breakfast attendant, setting up and preparing the Continental guest
0-5 years of experience
- Hired and trained housekeeping personnel
- Created work schedules for all housekeeping personnel
- Ordered all necessary cleaning supplies
- Coordinated with nursing staff regarding residents
0-5 years of experience
- Maintained clean and comfortable hotel rooms by performing cleaning duties including but not limited to: vacuuming, cleaning bathrooms, dusting, making beds, disposing of trash and replenishing guest supplies
- Carried linens, towels, toilet items and cleaning supplies using a wheeled cart for maximum efficiency
- Assisted management with front desk duties such as checking in guests, taking payments and answering questions as needed
- Assisted all customers by providing detailed information, resolving complaints and ensuring their overall happiness during their hotel stay
0-5 years of experience
Breaking out the house
- Cleaning Rooms and public areas
- Supervising other housekeepers when needed
- Laundry
- Inspect work performed to ensure that it meets specifications and established standards.
- Perform or assist with cleaning duties as necessary.
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
0-5 years of experience
- Assist and directed customers
- Organized utility closet
- Empty trash cans/clean parking lot
- Stocked items in closet in neatly fashion
- Cleaned and Maintained restrooms/hallways
0-5 years of experience
- Greet every guest with a smile, even when busy
- Check rooms to verify vacancies post check-out
- Inspect rooms for damage and alert management of any issues
- Request maintenance orders to fix non-functional equipment or to address damage
- Clean rooms completely, started at furthest point from door cleaning, wiping, or vacuuming every surface while checking for damages
0-5 years of experience
- Manage 10+ housekeeping staff, the department’s weekly schedule, inventory control, department budget and organization of daily duties
- Oversee, hire and train all housekeeping staff
- Ensure Intercontinental Hotel Group (IHG) quality control standards
0-5 years of experience
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
- Plan and prepare employee work schedules.
- Inspect work preformed to ensure that it meets specifications and established standards.
- Perform or assist with cleaning duties as necessary.
- Investigate complaints about service and equipment, and take corrective action.
- Supervise in-house services such as laundries and maintenance and repairs.
- Inventory stock to ensure that supplies and equipment are available in adequate amounts.
- Evaluate employee performance and recommend personnel actions such as promotions and dismissals.