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0-5 years of experience
Promoted within one year at Company due to strong performance and experience relevant to Dr of Ops role
- Report to Payer Field SVP, member of the Regional Accounts Leadership Team. First Line Leader for Field Business Manager.
- Lead Operations Team in support of the Regional Retail, non-Retail, Kaiser and Specialty/ Vaccines Account Teams
- Work with Senior Leadership to define, implement and communicate strategic direction and initiatives for Regional Accounts
- Streamline processes to create efficiencies for Payer Field organization. Efforts have reduced AM training time by +25%
- Developed first integrated Access Tool to highlight coverage for Targeted Accounts. Tool now used by Business Unit Head and Payer Marketing to highlight access wins/changes across +300 Regional direct contracted and customizer/PBM Accounts
- Led development of 2016 Business and Budget planning process with responsibility for $3.2MM Operating Expense Budget
10+ years of experience
Responsible for all office functions, staff training and supervision over Facilities Department. Developed, maintained and tested business continuity plan. Oversaw 60,000 square foot renovation by coordinating office space layout; worked with architect, construction and furniture suppliers. Supervised facility support staff; managed and coordinated employee events; managed staff development and employee training. Responsible for talent acquisition regarding all administrative staff and temporary help.
- Implemented controls on stock/supplies and standardized ordering procedures. Decreased office expenditures 15%.
- Managed and oversaw new printing strategy by removing excess printers. Saving over $35,000 in printer and maintenance costs, toner, and paper supplies.
- Participated in the Mentor Program. Helped motivate and develop mentees which improved engagement within internal departments. Increasing focus and productivity levels for each mentee.
- Developed and coordinated an orientation plan for all new hires which provided them the information on policies and procedures, benefits, and overall questions, allowing for a smoother on-boarding transition.
0-5 years of experience
Directed day to day operations of 3 district offices in Ohio and one Washington, DC office
- Managed 18 staff members based on their daily, weekly and monthly duties
- Developed specific measurable legislative, communication, constituent services and scheduling strategies for the member and employees and evaluated performances
- Oversaw the constituent mail program which averaged 12,000 responses a year and was consistently performing in the top five percent of all offices on Capitol Hill
- Created and implemented a multi-million dollar office budget, which produced a net savings of at least $100,000 each year
- Coordinated over 6,000 political and official activities, all formed around specific goals and strategies
- Advised the member on votes, meetings, and events based on daily, weekly and monthly priorities
- Supervised all legislative activity including the introduction of over 30 bills with 2 being signed into Federal Law
- Assisted the member with NRCC leadership duties by coordinating with fundraisers, political staff and the Washington and National PAC communities to help raise 40 million dollars
0-5 years of experience
Directed team of 80 civilian and military personnel and $80M annual expense budget in logistical support of 18K-person organization with 7 operations across Asia-Pacific.
- Key member of Japan-based executive team charged with shifting focus from Europe to Asia-Pacific; realigned team, upgraded capabilities and led renovation of 15 maintenance, warehouse and administration buildings.
- Held $80M budget stable despite 30% jump in transportation requirements and 10%+ increase in training.
- Selected to lead implementation of new $500M logistics procurement and tracking system.
- Secured Secretary of Defense approval for innovative $100M equipment reallocation agreement; developed and led identification, transportation, distribution and upgrade project at minimal cost.
- Provided humanitarian logistical support across the Western Pacific including serving as senior USMC contact to the US Embassy in Tokyo during the 2011 earthquake and tsunami disaster relief operation.
0-5 years of experience
Directed and managed the [company name]’s strategic rapid deployment of an organization with 43,000 personnel.
- Planned, coordinated, and synchronized no-notice contingency operations, and joint/combined exercises.
- Oversaw the Corps’ first successful Joint Operational Access Exercise (JOAX) which alerted and deployed the 82nd Airborne Division Global Response Force Brigade on a Joint Airborne Forcible Entry mission.
- Organized and provided oversight to the Corps simulation exercise participation in the Republic of South Korea in 2012.
- Provided leadership, sound guidance, and career enhancing training to 149 military/civilian personnel.
- Demonstrated superior fiduciary oversight in the administration and control of a $450,000 fiscal budget.
6-10 years of experience
Responsible for the corporate operations of the Co2 liquification business. Reported directly to the CEO and President.
- Directed critical assets to 12 plant facilities across the United States. Maintained accurate records of field
- Managed plant expansion projects to assure items ordered, delivered and budgeted goals met.
- Worked directly with field supervisors during critical situations to assist with securing parts and related areas to expedite critical repairs in the field to restore operation as quickly and safely as possible.
- Assisted accounting by monitoring the accounts receivables and working to keep the system current.
- Developed a system to manage capital assets within the company.
- Initiated a preventative maintenance process for maintaining and repairing all critical equipment.
6-10 years of experience
Held accountability in overseeing and directing all activities in the Senator’s office; allocating tasks suitable for the staff; designating workload to subordinates for accuracy, completeness, and conformity with policies and procedures to meet goals and objectives.
- Developed and fostered an atmosphere of cooperation and trust among employees.
- Optimized efficiency of office personnel through consultative support and staff meetings.
- Demonstrated proficiency in organizing the senator’s calendar, schedule of meetings, conferences, drafts of all outgoing correspondences, and documents; handled and screened daily telephone calls.
- Took charge of evaluating and accepting personnel requests and requirements (vacation, sick time, payroll, and timesheets) as well as managing office budget allotment along with office and committee expenditures, such as ravel, supplies, and equipment.
- Organized committee meeting agenda in conjunction with the committee manager and senator in the 26th and 28th Legislature and majority caucus meetings in the 28th Legislature.
- Rendered effectual assistance to the chief researcher in relation to drafting proposed legislations.
- Keenly oversaw the Summer Youth Employment Program.
0-5 years of experience
Strategic partner to the Executive Director in the day-to-day operations of a 750-student school
- Development lead; set fundraising strategy, researched prospective grants, wrote proposals/inquiries
- Board of Trustees liaison – managed board compliance & logistics, tracked board-giving/fundraising
- Created marketing collateral for fundraising campaigns, open house recruiting & newsletter updates
- Project lead on school’s website redesign, managed data integration for testing/assessment software
0-5 years of experience
Acted as a liaison between the Senator and other constituencies, both internal and external.
- Managed, supervised and facilitated day to day operations of St. Croix and St. Thomas offices.
- Ad-hoc analysis and decision support for Committee on Rules and Judiciary.
- Prepared and submitted staff payroll.
- Maintained the personal and committee budget(s).
- Developed weekly plans of action and ensured completion of strategic plans.
- Researched, developed and drafted legislation.
0-5 years of experience
Chair of Arts Committee
- Appointed by the president, highest-ranked appointed official in the student government.
- Created and led Arts Committee of 15 members, making the campus more colorful and arts-friendly.
- Organized first-ever student art gallery and covered a full NYC street with student art.
- Coordinated with Executive Secretary in recording minutes and vote counts.
6-10 years of experience
Member of senior leadership team. Drove actions to achieve near-term financial targets and accomplish long-term strategies. Set direction and executed company vision and goals, business strategy, company and HR policies, procedures and compensation practices, performance management metrics/tools and strategic/tactical actions. Co-planned and executed acquisitions and restructurings.
- Successfully planned, developed and executed operational plans during four acquisitions growing revenue from $18M to $93M and increasing numbers of employees from 400 to 1900 within a one year period. Led the effort to recruit and hire middle and executive management teams.
- Concurrent with present position, served as VP, Human Resources. Developed a human capital approach to HR management, developed/managed benefits programs, created pay-for-performance plan as a recruitment/retention tool and a first of its kind within the industry.
- Concurrent with present position, assumed Risk Management role developing innovative and successful early return to work and safety programs in conjunction with Lean/Six Sigma Staff,
- Concurrent with present position, and at the request of the CEO, served as VP Operations for the Eastern division in a crisis management situation increasing customer satisfaction and profitability during turn-over of two-thirds of the divisional field management staff.
- Managed strategic partnerships with major F500 Manufacturing and Service Companies as well as foremost Lean experts while developing a successful and industry innovative Lean management culture.
- Improved ambulance run reporting efficiency from 32% to 94% through a massive field and billing department retraining project over a 30 day period improving daily cash flow by $52K.
0-5 years of experience
Integrated a 1,200 person staff coordinating the operations of 53K military and civilian employees at 33 schools and centers distributed across 26 locations.
- Created and resourced the offices of the TRADOC Chief of Staff and Senior Commander, delineating the roles, responsibilities and authorities of these General Officer positions as well as redefining the role of the Deputy Commanding General to improve staff processes in support of a 4-star commander.
- Led a tiger team that conceived and executed strategic communications for the organization’s 4-star leader. Developed Commander’s strategic communications themes and messages and developed the organization’s campaign plan unifying strategic communication efforts of 14 executives vastly improving outreach both internal and external to the organization.
- Planned and implemented the Base Realignment and Closure move of the command group and special staff as part of the 1,767 TRADOC Soldiers and civilians move to Joint Base Langley-Eustis into 400K square feet of new and renovated facilities at a total cost of $115M.
- Established the organization’s Facilities Management Board chartered to manage all aspects of TRADOC facilities on Joint Base Langley-Eustis resulting in the recapture of $23M of lost funding.
- Led planning for 3 major conferences attended by more than 150 general officers, senior executives, and high-profile guest speakers. Determined conference objectives and organized panel discussions, speakers, and exhibits for the organization.
- Published an article highlighting career opportunities within the organization that improved recruitment efforts by 7%.
- Approved and oversaw 25 contracts totaling $1.2M vastly improving quality and timeliness of the commands staff work.
0-5 years of experience
Directed the planning and execution of the president’s inauguration ceremony, the first in the history of Suffolk.
- Served as the lead on all executive level searches and managed the implementation of the 8,800-student university’s first strategic plan.
- Liaison with the New England Association of Schools and Colleges American International College accreditation team, chaired by Suffolk’s president.
- Directed the operational responsibilities of the president’s office.
- Liaised with senior executive officers, faculty, board of trustees, professional staff, parents and students on behalf of the president.
0-5 years of experience
Provided around the clock support and executive assistance to Delegate Mizeur and senior staff members
- Served as a liaison between the Delegate and various staff, press, colleagues, and general public
- Coordinated and executed the daily schedule by working with the Delegate and staff to ensure timely departure and arrivals
- Recruited and managed hiring process of campaign interns and fellows
- Managed “Matching Funds Request” database entry with Finance Director
- Assisted the Delegate and staff with any additional tasks or duties as they saw fit including: scheduling, voter outreach, finance research and call time, staffing principals, and policy research
0-5 years of experience
As both an Event Planner and Chief of Staff for this luxury brand with a focus on celebrity, high profile events, I met with clients, managed non-profit, corporate, weddings, funerals, seminars and installations. In my 3 years at [company name], I increased customer communication by creating a client tracking system to streamline response time.
- Managed educational seminars for ‘Preston Bailey & Friends – “Moving Your Business from A to Luxury”, including menu planning, agenda setting and facilitating communications at each phase of the event.
- Initiated and organized a process to streamline vendor management increasing productivity by 50%.
- Executed installation project for Architectural Digest Design Show to promote brand
- Ability to fast track events i.e., the time sensitive planning and execution of Joan Rivers memorial service.
- Coordinated the book launch of Preston Bailey “Designing with Flowers”, for 75 VIP guests aboard a private yacht, invitation design and event support as brand ambassador.
- Press coverage: Joan Rivers’ Funeral: NY Daily News, CNN, CBS, Business Insider, New York Times.
- Press coverage: Architectural Digest Home Design Show: Bertoni Media, Architectural
6-10 years of experience
- Managed a sales operations team (15 professionals) for the Indirect Channel ($1.1B in annual revenue) responsible for all forecasting, sales operations/process, and strategic initiatives for the channel.
- Implement an internally developed forecasting methodology that bifurcates sales based on size and applies different forecasting methodologies to each segment, improving sales accuracy to +/-10%.
- Lead a cross functional team to integrate the Indirect Channel of acquired organization, including the integration of finance systems, sales operations and support.
- Implemented of SaleForce.com and related process improvements for the Indirect Channel.
10+ years of experience
Responsible for tackling challenging business problems across multiple functional areas, for creating new programs and processes and for improving existing ones within the HP Exstream Software business unit.
- Functioned as Chief of Staff to business unit VP. Established operating model for business unit staff. Set agendas, facilitated meetings, led business reviews. Ensured metrics align with business strategy and produced monthly and quarter reports to identify issues. Work with functional teams to create action plans to resolve issues or accelerate success.
- Established a Program Management Office, which included program managers responsible for coordinating the release of products, solutions and services packs and operations managers responsible for maintenance renewals, order management, deal reviews, and customer contracts. Developed a framework of teams, meetings, dashboards, and information repositories to drive standard acceptance criteria at specific checkpoints during the product lifecycle and to improve communication and collaboration among team members and with executive sponsors.
- Led the world-wide Partner Operations & Enablement team to support the on-boarding, training, and development of strategic channel partners. Developed and executed the overall operations and enablement strategy, which includes partner portal, training and certification, partner support, on-boarding, and referral commission registrations and payments. Defined partner program benefits and requirements as well as established the partner review process to ensure alignment between business unit resources and regional go-to-market strategies. Partner-driven revenue has consistently grown by 50% year over year.
- Addressed significant data integrity and process problems that emerged after HP’s acquisition of Exstream Software and that jeopardized the business unit’s maintenance renewal revenue stream ($60M annually). Assembled and led regional renewal teams to correct revenue performance from 25% of plan to over achievement across all regions in six months. Established repositories, defined renewal process flows, and documented best practices.
10+ years of experience
- Reduced supply and equipment expenses by approximately $1 million through restructuring and consolidation of work processes, vendors and suppliers and creating a just-in-time process for replenishing office and design supplies. Initiated company’s first inventory of assets.
- Served as business liaison as the company transitioned from personal to public ownership and as company of 50 employees merged with corporate group of 500+ employees
- Relocated businesses, including 80 employees, furniture, equipment, and information technologies to new locations while maintaining employees’ productivity.
- Project manager for the build-out of three showrooms, design, and production workspaces as well as the closing of four locations.
- Negotiated equipment and service provider contracts and pre-approved all corporate expenditures related to the workplace. Identified opportunities to reduce cost of corporate benefit programs.
- Planned and oversaw corporate events hosted by the company’s president.
0-5 years of experience
Represented interests and ministry philosophy of [company name] before U.S. Campus Ministry and National Ethnic Field Ministry Team.
- Planned and executed Bridges National Conferences for 250 staff.
- Advanced the mission of Bridges nationally through leading staff in 10 regions and developing systems and processes for greater effectiveness.
- Saved Bridges money and time by implementing a video conferencing system for national virtual meetings.
- Implemented 4 Disciplines of Execution to streamline national goals for greater effectiveness.
0-5 years of experience
Senior executive responsible for three diverse and geographically dispersed ROTC Units, providing oversight for all aspects of service including logistics, human resources, recruiting, budget, training and operations.
- Provided oversight in the management and maintenance of a national comprehensive student database incorporating grades, pay, scholarship, and training for over 120 students.
- Led a diverse team of 17 employees; managed an $86,000 operational budget and $96,000 in federal funding.
- Supervised and trained four employees in human resource and recruiting operations.
- Assisted in the training, mentoring and leadership development of over 120 college students training to become officers in the United States Army.
0-5 years of experience
- Established and manage U-Turn social media presence: Facebook, Twitter, and YouTube.
- Led successful social media campaign to garner votes and won a competitive grant sponsored in part by an international foundation. Developed online tactics, viral videos, blast emails; earned grant and media hits.
- Manage parents, college students, student athletes and church group volunteers that serve as AAU tournament staff, event ushers, assistant coaches and to lead character building lessons.
- Responsible for identifying and coordinating outreach initiatives, partnerships, promotional opportunities for the non-profit organization and the student athletes.
- Added 158 new donors during the 36-hour Amazing Raise campaign creating and directing an online viral video campaign and call-a-thon campaign that resulted in over $15,000 in donations and prize money.
- Assisted in strategic reorganization of U-Turn including staff re-alignment and budget cuts; generated 35% in savings.
- Maintained website: wrote and edited daily updates, posted content, managed blog.
- Designed and implemented bi-annual fundraising direct mail campaigns, quarterly newsletters and annual report tactics, overseeing creative strategy, content, production and distribution.
0-5 years of experience
Led and supervised a staff comprised of 254 employees across six staff sections (human resources, intelligence, logistics, resource management, communications and operations/plans sections), synchronizing the efforts of the team in order to meet Army and Department of Defense policies and regulations and the intent of the Commanding General, providing logistical support to Fort Hood, TX.
- Developed personnel priorities list for the unit.
- Responsible for the daily operations of the headquarters, to include the development of staff policies and procedures for an organization providing support to over 6,000 employees.
- Selected as the Project Manager for the unit’s annual team building exercise.
- Personally selected by the Commanding General to be the Chief of Staff over six other more senior officers.
- Supervised the production of the annual budget and assisted in setting the budget priorities.
0-5 years of experience
Research processes and policies to solve problems and recommend appropriate solutions to senior leadership. Develop and revise documentation to communicate the accurate picture to decision makers. Organize and manage official ceremonies for the [company name] Chief of Staff.
- High-visibility events, ceremonies, funerals
- Engaged the appropriate level of protocol for executive leaders, including the [company name] Chief of Staff.
- Collaborated and communicated with numerous personnel across several departments in Chief of Staff office.
- Generated executive level policy documents
- Created and reviewed documents using technical expertise and knowledge of senior leadership expectations
0-5 years of experience
Executive team member supporting the Co-Founder/Managing Member of a privately held global financial management investment fund with assets in excess of $20 billion and offices in Virginia, Tokyo, Singapore, London and New York.
- Managed high-level, complex projects including charitable trust activity, budget projections, current expenditures and allocation of funds.
- Oversaw all aspects of the top-executive’s official communications including: receive incoming mail; draft responses; review, evaluate, and direct all inbound telephone calls, e-mails and correspondence requiring priority attention, and follow-up with administrative and office management support.
- Compiled, created and reviewed company-wide reports, background documentation and research used in public speaking engagements, briefings and meetings.
- Trained and supervised junior administrative staff to provide support for managing member, ensuring all daily tasks and travel plans are well-coordinated.
- Reviewed and transmitted all business communication from department managers, business unit leaders and project managers.
0-5 years of experience
Identified, qualified, and maintained relationships with a broad cross section of social, business, political, and financial stakeholders.
- Protected highly confidential and sensitive information including correspondence, meetings, and strategic plans.
- Collaborated and coordinated with key internal staff to at events to oversee successful execution of events with multiple principals.
- Supported, traveled with, and organized the candidate during legislative session and duration of the campaign.
- Developed a significant understanding of emerging industries and strategic partnerships across the state economic ecosystem.
- Managed calendar, travel logistics, and daily schedule of candidate and provided key feedback to senior staff of the campaign.
- Developed and implemented strategic engagement plan for key faith leaders across the state including church visits and follow-ups.
- Strategized, drafted documents, and implemented plan to optimize movement of the candidate to maintain a complex schedule.
0-5 years of experience
Coordinated domestic and international travel arrangements for senior staff, processed expense reports, reconciled against car service statements.
- Answered phones, managed multiple calendars for meetings, conference and video calls, conversion of documents into PDF format and word format.
- In charge of arranging catering.
- Assisted with coordinating new hire set ups, including getting badges, computer installations, and application accesses, as well as office moves and seating changes.
- Acted as point of contact for the team in providing support in daily office activities.
- Ordered office supplies and tracked inventory.
- Scanned and emailed documents / modified and mailed documents.
- Arranged candidate interview, coordinated Ad-hoc projects as requested.
0-5 years of experience
- Oversaw the deployment and redeployment of 2840 personnel & respective military equipment to and from Iraq, Peru, Germany, Canada, and Afghanistan.
- Managed the daily operations of the logistics department, which included maintaining accountability for $1.1 billion in property and allocating a $ 5 million annual budget.
- Served as the principle logistic advisor and trainer for the units located in 14 states with oversight of manning, equipping, and training an aviation force in support of GWOT operations.
- Served as the principle logistic advisor and trainer for during the creation of 6 new organizations and the reorganization of 3,010 personnel in other organizations.
- Negotiated and established the first contract for civilian contractors in support of the aviation operations at the headquarters.
0-5 years of experience
Air Crew Supervisor fully responsible for all aspects of operations for 330+ JSTARS missions; proven ability to lead, mentor and coach teams; responsible for training and promoting professional development for 18 person teams of 9 different specialties in the employment of the $366M E-8C aircraft
- Director of Operations for Large Force Exercise, effective leader of flying operations for 70 personnel for 9 missions over 17 days with a 100% mission success rate
- Subject matter expert; qualified Instructor Senior Director/Sensor Operator/Air Weapons Officer; instructed multiple Senior Director and Sensor Operator students; expedited initial qualification training for new aviators while increasing critical Joint STARS combat support capacity by 30%
- Trusted leader of 50+ personnel responsible for preparing staffing plans; preparing and facilitating staff meetings; resolving conflicts among staff members
- Planning and programs team lead, provided analyses on budget, manning levels, training, projects losses, and resource availability for organization’s operational requirements
- Decisive/creative program manager responsible for $87M flying hour program and $3M Operations and Maintenance budget
0-5 years of experience
Manage the Congressman and 16 employees to perform the Member’s daily activities
- Advised member on political strategies related to TX-27 and the United States Congress.
- Crafted legislative strategies to help introduce and pass legislation relating to the Judiciary, Oversight and Governmental Reform, and Transportation Committees.
- Helped developed with staff the member’s agenda through legislation, press releases, and social media networking.
- On a daily basis worked with key legislative staff, stakeholders, committees, and agencies to further the Member’s agenda.
- Executived fundraising strategies that have affectively put the Congressman into key legislative roles.
- Oversee and control 1.2 million dollar annual budget.
0-5 years of experience
CSG-2 is responsible for the operation, maintenance, and logistics support of over 28 nuclear powered attack submarines and three complex shipyards comprising over 5,000 sailors and civilians with a total budget of over $200 million.
- Supervised successful logistics operations and support for 28 nuclear power attack submarines comprised of 336 personnel, over 140,000 inventory line items, and an operating budget of over $84 million.
- Submarine Forces, Atlantic Lead Logistics Inspector. Responsible for ensuring that established benchmarks were met in the following areas: stringent financial controls and reports, logistics support, warehousing operations, hazardous material management, material and configuration management of electronics, weapons, machinery and complex nuclear power systems and ensured personnel training. During my tenure in this position, the Atlantic submarine fleet performance improved as evidenced by zero inspection failures, increased personnel retention rates, and improved financial performance.
- Managed multiple CSG-2 Staff building improvement projects ensuring that contracts were prepared, competed, and managed in accordance with strict DoD policies and requirements. This building improvement project included difficult HVAC improvements, functional improvements, and aesthetic improvements.
- Navy logistics expert essential to the evolution of the Navy Submarine Supply Procedures Manual. This manual is critical to the operation of submarine supply departments to ensure success for submarine missions of national interest. Input provided was incorporated resulting in a more robust submarine logistics operation.
- Critical in the development of a submarine logistics inspection and reporting process that set the inspection quality and reporting standard. This process has since been adopted by both the Atlantic and Pacific submarine fleets.
0-5 years of experience
Directed conceptualization and execution of MNF-I’s and U.S. government’s political, economic, governance, and diplomatic strategic initiatives in the Iraq Theater of War
- Expertly led large-scale, peak-performing team comprised of 200+ military and civilian personnel
- Acted as key point of contact and principal coordinator / synchronizer of strategic political, economic, governance, and diplomatic efforts through direct partnership with U.S. Embassy-Iraq, Government of Iraq, U.S. Military commands, U.S. government agencies, the U.N., coalition governments and NGO’s
- Contributed directly to inter-agency and inter-governmental military consultations and negotiations
- Orchestrated planning and execution of joint efforts between U.S. government and Government of Iraq’s multibillion-dollar reconstruction, reconciliation, and economic development programs
- Integral player in preparation, negotiation and implementation of pivotal document that fostered long-term partnership between governments of the U.S. and Iraq
0-5 years of experience
Contribute to [company name]’s strategic expansion by driving global planning, programs, and operational frameworks that pave the way for company to enter into verticals and across market segments. Head of business and operations for product management, project management, and engineering while serving as Chief of Staff for [company name] Local Commerce.
- Expanded [company name]’s offerings in local and mobile spaces by building new teams to develop secret local commerce products and payment services.
- Established development centers in San Francisco and Bangalore, India.
- Facilitate partner and external customers’ scalability within $100B+ payments organization by inventing and developing world-class payment products/services that meet their needs.
- Design and architect innovative payment solutions based on careful analysis of emergent markets, customers, and product conditions.
- Successfully launched net-new disruptive local and payments products across 220M customer base.
0-5 years of experience
- Managed $1M budget and was office fundraising designee
- Promoted Member’s legislative agenda in the areas of health care, alcohol policy and disabilities; women, children and choice; welfare; human rights; and animal rights.
- Wrote key legislation on topics such as infertility, sexual harassment, sexual assault and violence against women.
- Drafted final amendment included in the Violence Against Women Act 1999 regarding the use of Sexual Assault Nurse Examiners in cases of sexual assault.
0-5 years of experience
- Liaison for executive committee members, business leaders, clients, administrators and personnel
- Implemented procedures to advance communications between nine branches such as structured and initiated quarterly open agenda meetings and arranged weekly discussions of upcoming roadshows and marketing events
- Assisted with yearly budget, branch projections and monthly profitability reports
- Updated business plans and agendas, evaluated employee entitlement packages
- Tracked expenses incurred by department supervisors
- Managed team schedule, travel and facilitated all daily responsibilities
0-5 years of experience
Served as the Chief Operating Officer for a healthcare system, comprised of a hospital and 14 outlying clinics in three states, with an enrolled population of over 54,000 and a reliant population of over 94,000. Planned, programmed, and executed an annual budget of over $205 million. Managed over 2,600 Soldiers and civilian employees, through 13 direct reports. Accountable for over $70 million worth of Government supplies and equipment, and 47 facilities totaling over 900,000 square feet. Directed actions over $25 million worth of Government contracts.
- Turned an initial operating debt of approximately $10 million during Fiscal Year 2012, to an executable surplus of almost $1 million by year-end.
- Opened two new Troop Medical Clinics to prepare for population increases directed by the latest Base Realignment and Closure Act.
- Broke ground for the replacement hospital and a new Warrior Transition Battalion complex; as well as planning and directing the opening of the North Columbus Medical Home in 2012.
- Selected by Baylor University and Columbus State University to precept two administrative residents.
0-5 years of experience
Provided heavy calendar management; arranged internal and external meetings. Prioritized activities’ level of importance for executive.
- Coordinated bi-weekly leadership team meetings, quarterly town hall meetings, one-on-one meetings with direct reports, speaking engagements, and special events. Organized quarterly leadership team offsite meetings, including site selection, budget, and logistics for both on- and off-site.
- Led administrative team meetings and ensured follow through on action items. Followed through and coordinated projects among the administrative staff.
- Processed expense reports (domestic and international) using Concur.
- Created new onboarding process and procedure manual, coordinating with stakeholder departments. Enabling new employees to become productive much more quickly and smoothly.
0-5 years of experience
- Led an organization of 114 military personnel, contractors and government civilians in coordinating and integrating [company name] plans, strategy, media, community relations, social media, doctrine and policy initiatives within Headquarters Department of the Army and provided communications policy guidance to over 152 [company name] offices throughout the United States and 2 foreign countries.
- Supervised, managed and synchronized the day to day activities of the Chief of Public Affairs staff, proponent ([company name] Center) and 3 regional offices with an annual operating budget of $19 M and a $3.2 M strategic communications planning and media assessment contract in direct support of the Secretary of the Army.
- Rebuilt and supervised the execution of the Strategic Communications Senior Leader Group; Group comprised of 2 and 3 star General Officers who provided the Chief of Staff of the Army final recommendations for the Army’s communications strategy comprised of 4 key communication messages used by over 495,000 Soldiers world-wide in support of the Army Campaign Plan.
- Supervised the development and execution of the Army’s professional sports outreach plan with the National Football League (NFL) through an approved Memorandum of Agreement (MOA). This MOA supported the Army and the NFL’s shared vision of promoting concussion anti-stigma awareness. Using lessons learned from Post-Traumatic Stress (PTS) Soldiers and former NFL players, and discussions on how Army medical advances may help improve helmet technology, the campaign launched on the NFL Evolution website www.nfleevolution and linked directly to the Army’s Ready and Resilient webpage www.army.mil/readyandresilient.
- Developed the initial conceptual design and then managed the final development and execution of a Public Affairs Portal on Army Knowledge Online (AKO). This portal redefined the Army’s communication planning process increasing [company name] products via social media by 125%. The portal became the gateway for major Army communications campaigns including the “Ready and Resilient”, “Sequestration and Budget Impact” and “Soldier for Life” campaigns endorsed by the Secretary of the Army and Chief of Staff of the Army.
0-5 years of experience
- Reported to and supported all aspects of CMO’s role, encompassing 325 staff in 3 offices and a $125M budget.
- Prepared agendas and presentations for internal meetings and client visits; compiled division quarterly reports.
- Acted as liaison for major office relocation to streamline the moving process for 70 staff.
10+ years of experience
Coordinated Process Improvement and Outsourcing Projects, achieving FTE and dollar savings
- Represented the Plan Sponsor Services Head with internal/external business partners and vendors
- Facilitated staff meetings, off site sessions and developed leadership communications
- Directed staff of 160, budget of $10.5M, to complete work within metric goals
- Interacted with Plan Sponsors, Market heads, Finance, Underwriting and Claims Organizations
- Represented organization in numerous task groups, project roles and customer forums
0-5 years of experience
Organized the directive boards and alignment to the Strategy Plan
- Generate the Citi Group reports and presentations
- Coordinated and guided work teams to execute de Strategy Plan
- Followed-up to the Company Scorecard and ensured the alignment to BSc
- Devised the initiatives to communicate the strategy at all levels of the company
0-5 years of experience
Lead assistant to the Director of the second largest Department of Defense budget program, a complex $50 billion budget to develop and sustain 352,000 members of the Afghan National Security Forces.
- Acted as the Directorate focal point facilitating all efforts across four divisions and coordinating with NATO and higher headquartered US organizations.
- Consolidated and reviewed all Directorate responses to audits from the Department of Defense Inspector General and the Special Inspector General for Afghanistan Reconstruction providing Congressional oversight and enhancing transparency of the Afghan Security Forces fund appropriation.
- Provided administrative, organizational, and mission support to the Director; pre-briefing for meetings with US and Afghan Generals, and interfacing with international staffs to ensure proper coverage of all key leader engagements and proper handling of the appropriation.
- Time management, interpersonal skills, and confident decisiveness allowed for critical oversight of the appropriation in an extremely high-stress, high-threat environment.
0-5 years of experience
- Assisted with day-to-day administration of the Member’s Washington, D.C. office
- Advised the Member on all legislative areas with focus on Appropriations, Defense, Homeland Security, Trade, and Energy issues
- Assisted in the development of policy positions and legislative initiatives
- Managed and supervised the Member’s legislative staff
- Monitored and reported on floor action to the Member and the Chief of Staff
0-5 years of experience
Coordinated and supervised all office operations to ensure optimum productivity
- Responsible for all personnel matters, including hiring, training, and motivating staff
- Served as a political liaison between the Councilman, city agencies, civic leaders and local legislators
- Participated in negotiations involving large scale development projects, including Flushing Commons, RKO Keith and Willets Point
- Assigned to legislative director duties which included researching and submitting legislation to the Council
- Acted as a representative for the Councilman at various legislative sessions, community meetings and events
- Coordinated media coverage through the implementation of a media relations program, which included serving as media contact; providing stories to local and citywide media, online services; writing press releases; providing print and broadcast interviews; and developing media materials such as fact sheets and press kits
- Provided daily political and administrative support to the Councilman
6-10 years of experience
- Controlled the administrative and executive support for the Executive Director as it pertains to the organization
- Secured and fostered new and ongoing strategic alliances in the community, government, educational, and political arena
- Streamlined the hiring process of senior-level management for the organization including: Chief Financial Officer and Human Services Director
- Coordinated high-level conference calls, corporate agendas, board meetings, special events & speaking engagements for Executive Director
- Liaison between all departments, including Board members to ensure proper communications and reporting practices; supervised and trained 4 staff and volunteers assigned to Executive Department
- Assisted Executive Director with day-to-day international business operations concerning corporate donors and international partners
0-5 years of experience
Oversee all operations for the Office of the Lieutenant Governor, to include the following areas: coordination with the Office of the Governor and all state agencies, legislative relations, intergovernmental and community relations, office operations and scheduling, press and media coverage, and staff recruiting.
- Established job descriptions and recruited staff for the Office of the Lieutenant Governor.
- Established office and scheduling procedures for the Lt. Governor.
- Coordinated meetings with county executives, cabinet secretaries and federal entities to manage the Base Realignment and Closure (BRAC) operation.
- Coordinated the National Lieutenant Governors Association Annual Conference in Baltimore, 2009.
0-5 years of experience
Developed and implemented District Office annual plans of community events, legislative agenda and strategic partnerships for State Senator.
- Directed staff, volunteers and consultants during bi-annual senatorial re-election campaigns (successful in 2008 and 2010).
- Hired and managed key personnel and support staff; supervised all human resource activities in both District and Albany offices.
- Conferred with staff, consultants, [company name], Assembly and NYC City Council members, and intergovernmental political groups to implement the Senator’s legislative agenda.
- Managed constituent events; increase visibility of principal through speaking engagements, radio appearances and community activities in and outside of New York City and State.
- Established and managed communications / mail / media plans to communicate with 311,000 constituents.
- Cultivated partnerships with other state, city, and private entities to support shared communities of interest.
- Represented Senator at high profile and community fora, press conferences and hearings.
- Wrote speeches, talk points, briefs, social media entries, and public service announcements for Senator.
0-5 years of experience
Manage project initiatives to improve communications across the UHG IT Integrated Quality Solutions and Support organization.
- Facilitate and plan Quarterly Town halls, Director Meetings, Staff meetings, Bi Annual offsite Conferences
- Created Executive level presentations and collaborate with all departments to maintain objectives and goals. Managed Real estate for Department, Lead the Communications committee in support for department internal and external Events.
- Single point of contact COS Program Management
- Maintained SharePoint sites and ERC Coordinator for IQSS Department
0-5 years of experience
- Oversaw the actions of the ASUCR staff, primarily but not exclusively the First-Year Fellowship Program
- Managed the flow of information within the office and helped to structure the ASUCR staff system
- Developed strong understanding of the ASUCR Constitution and Bylaws
0-5 years of experience
Serve in a 3-star General Officer Headquarters. Assist in supervising a staff of more than 1,000 civilian and military personnel.
- Execute management, staffing and training responsibilities for personnel in assigned areas.
- Interpret and revise existing policy and regulations; create internal guidance.
- Develop and implement new methods and techniques satisfying broad policy and technical requirements. Serve as subject matter expert in primary areas of responsibility.
- Administer, maintain and monitor accountability programs for all supported organizations, resulting in continuous quality improvement in documentation, requisition, receipt, accounting and disbursement of human and physical capital.
- Provide guidance to internal agencies and external service providers in effectively meeting USARC’s needs and requirements.
- Maintain and exercise control over annual operational budgets.
0-5 years of experience
- Managed an Enterprise wide project to improve a staff action – tasking system. Ultimately turned the system around in 6 months and saved $500k. Incorporated LEAN using MDMP (Military Decision Making Process).
- Project manager on a senior executive orientation course. Developed curriculum, budget, training and student forecasts.
- Primary assistant to Chief of Staff in a 1300 member, $8B headquarters. Three direct reports.
- Synchronized customer service across business units and functions – multiple locations.
- Liaison executive between Army Reserve and U.S. Forces Command headquarters.
- Primary oversight of Internal Review team – led talent search for Director of Internal Review.
- Developed continuity of operations plans for executive leadership team (2-Star General Officers).
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Chief Of Staff
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
