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Mediator Resume Samples
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6-10 years of experience
Provide part-time legal services including business start-ups, equal employment opportunity support, mediation, landlord-tenant relations, land use, and mediation services to individuals.
- Commenced activity in rezoning process with land owner, surveyor, and county planning officials to resolve structural encroachment on surveyed property.
- Led negotiations for a roadway and utility easement on private property with multiple landowners.
- Reviewed landlord and tenant contract to ensure both parties complied with Virginia’s landlord/tenant laws.
- Prepared and filed articles of incorporation for a nonprofit organization and drafted memorandum of understanding.
- Researched and reviewed client’s business affairs for a medical practice.
- Drafted power of attorney documents, wills, and trusts and assisted with estate planning.
0-5 years of experience
Expertly promote the organization, programs and principles of mediation to various audiences. Proficiently maintain schedules, establish mediation sessions and attend court while reliably assisting with reviews and consultations. Capably oversee record-keeping processes ensuring documents readily on-hand and up-to-date.
- Delivered quality mediation service-delivery to members of the community by remaining open-minded, neutral and unbiased to differences.
- Enhanced brand awareness and established successful and effective programs and services within the community by adeptly promoting PR and outreach activities.
- Consistently improved skill set by attending on-going training and seminars.
0-5 years of experience
- Coordinated expansion to new markets, increasing client base by over 200%.
- Managed cash flow, supervision of personnel, general firm management and client relationships.
- Ensured that the company grew at levels appropriate to the new influx of business.
0-5 years of experience
Process consumer complaints via mail, Siebel, and in person for validity and checked for appropriate paperwork necessary for docketing.
- Mediated complaints in a timely, concise and thorough manner.
- Conducted community outreach to consumers and businesses through speaking engagements and tabling seminars on consumer protection laws and general licensing requirements for businesses.
- Generated special inspection requests made through Siebel or mail and followed up with inspectors’ results to be reported to consumers.
- Supervised/trained summer youth and interns by issuing assignments and instruction on DCA’s procedures/protocols.
- Processed incoming complaints by mail for validity and checked for appropriate paperwork necessary for docketing.
- Enter complaint and all inquiries with consumers and businesses in Alba computer system.
0-5 years of experience
- Completed the 40 Mediation Training
- Mediated and observed a variety of different civil cases
- Volunteered at the Houston Dispute Resolution Center and scheduled mediations
0-5 years of experience
- Observed and assisted in mediations with multiple clients.
- Wrote a white paper for the mediation clinic web site to describe the advantages of conflict management coaching versus mediation.
- Coached 7 individuals in a four-month period to effectively manage interpersonal conflict and career performance issues, expanding their awareness and increasing productivity.
0-5 years of experience
In charge of all new client intakes, e-filing of cases in Municipal Court and Court of Common Pleas, collections, as well as all other clerical duties, including, but not limited to: daily maintenance of court schedule, satisfaction of cases, answering of phone calls, emails and any other forms of communication.
- Assisted Municipal Court on a regular basis in order to draft Judgments by Agreements for our clients in landlord/tenant matters, negotiate with city solicitors for Code Enforcement cases and negotiate with attorneys for Small Claims matters.
- Drafted memorandums of law, complaints and briefs for several civil cases in the Court of Common Pleas and Municipal Court.
- In charge of the small claims mediations department, acting as the negotiator/mediator for our defendant clients. Successfully settled over 100 cases through stipulation agreements or judgments by agreement.
- Assisted office manager in conducting employment interviews for vacant positions within the firm as well as training and supervising of new employees.
- Extensive and comprehensive knowledge of legal databases including, but not limited to: Lexis Nexis, Westlaw and Westlaw Next.
10+ years of experience
- Recruited clients, managed, filed, conducted discovery, handled pretrial motions, retained and utilized experts, and tried or settled over 1000 civil cases including: copyright infringement, trade secrets, hazardous waste cleanup, environmental permits and variances, administrative law, divorce, paternity, adoption, custody, post-decree​ litigation, domestic violence, fraud, land use, and legal malpractice.
- In 2008, the practice moved more toward mediation and working as a court-appointed Guardian ad litem. In the last two years, over 30
- Teach the K.I.D.S. class for divorcing parents and never married parents.
0-5 years of experience
- Developed active listening skills from mediation class and mediation certificate class.
- Facilitate best possible thinking from two opposing parties in small claims court.
- Resolved 4 Small Claims court case.
0-5 years of experience
- Acted as the company’s liaison for client investors, counsel, courts and borrowers in all matters pertaining to foreclosure mediation.
- Audited files in mediation to ensure compliance with state and federal guidelines.
- Represented client investors at mediation hearings, both in-person and telephonic, in accordance with applicable statutory requirements.
- Generated weekly reports detailing new and upcoming mediation hearings for the loss mitigation department and client investors.
- Audited internal departments to bring resolution to problematic files.
6-10 years of experience
- Certified by the Supreme Court of Florida as a Circuit Court Mediator in all judicial circuits of Florida.
- Certified by 11th and 17th Circuit Courts to Mediate Foreclosures Cases.
- Certified by the Supreme Court of Florida as a Family Mediator in all judicial circuits of Florida.
0-5 years of experience
- Mediate and investigate consumer complaints and violations of consumer laws and regulations.
- Interview complainants, suspected violators, and witnesses to consumer complaints.
- Prepare and present information to the public on consumer issues and problems.
- Report complaint patterns suggesting fraudulent or illegal business practices.
- Conduct research of California codes, laws, and regulations including the California Civil Code, Business and Professions Code, Government Code, Penal Code, Health and Safety Code, and Vehicle Code.
- Supervise volunteer mediators, assign complaints to volunteers, and assist with their mediations.
- Coordinate efforts with state and federal government agencies and other county district attorney offices.
0-5 years of experience
- Settled disputes by mediating conflicts between consumers and businesses.
- Gained expertise in consumer complaints related to receiving incorrect merchandise from an online retailer and faulty contractor work involving violations of HICPA laws.
- Utilized my ability to think quickly and communicate verbally to mediate disputes.
- Provided unbiased and creative solutions to challenging problems.
10+ years of experience
- Perform intakes with clients, input client data into the database, set up mediations and mediate.
- Mentor for Basic Mediation Training and recorded numerous facilitations.
- Set up and assist with fundraising events.
- Train staff on and complete all quarterly and annual statistical reporting for the County, the State Judiciary and Maui United Way.
- Update the agency website and create the newsletter, postcards and flyers.
- Assist with grant writing.
- Assist with HR duties including updating the employee handbook, mediator satisfaction surveys and annual employee evaluations.
- Handled petty cash and prepared and deposited weekly bank deposits.
Mediator Duties and Responsibilities
Whether working for themselves or an organization, mediators perform basic core duties. These include:
Facilitate Communication Mediators are third-party professionals who facilitate constructive communication between two parties in disagreement with each other by keeping each side calm and allowing each to feel that they are being heard and addressed.
Aid in Resolving Disputes Using dispute resolution techniques, mediators create an environment that allows parties to reach a solution that is acceptable to both sides.
Schedule Meetings Mediators arrange meetings between parties to get them talking to each other, usually choosing neutral sites that are non-threatening to both sides.
Conduct Interviews Mediators conduct interviews with each side, researching the problem to gain a better understanding of how to solve it.
Write Documents Mediators write settlement agreements, briefs, and other legal documents to bring both sides to a binding resolution that each finds acceptable.
Mediator Skills and Qualifications
Mediators are patient professionals who display a calm demeanor in the face of others’ passionate feelings while listening to arguments and facilitating resolution of problems. Employees and individuals who hire mediators look for professionals who can display these essential skills of the job:
- Communication – mediators need strong writing and active listening abilities, as well as negotiation skills
- People skills – to keep people calm in a highly stressful situation and to get them to keep talking in spite of the high levels of emotion they are experiencing
- Dispute resolution skills – to settle disputes, prevent labor strikes, reduce litigation costs, and stop existing problems from otherwise accelerating, finding resolutions to complex issues
- Computer skills – in order to perform basic job duties, mediators must know how to use word processing and spreadsheet software to create documents and presentations, which requires at least basic computer skills.
- Critical thinking – mediators analyze problems and look for satisfying solutions by applying critical thinking strategies to bring two parties together and get each party to see the logic of all arguments.
Mediator Education and Training
Mediators do not need to meet any special education requirements or undergo any specialized training to perform their basis duties, but having a basic knowledge of the law and some understanding of legal language can help individuals excel in this career. Many employers seek mediators who have prior experience in mediation and/or crisis resolution when seeking full-time employees for this position.
Mediator Salary and Outlook
Arbitrators, mediators, and conciliators earned a median salary of $59,770 yearly and $28.74 hourly in 2016, according to data from the Bureau of Labor Statistics. In 2016, there were almost 8,000 jobs available for arbitrators, mediators, and conciliators, a number that is rising faster than the national job growth average. Jobs in this career path are expected to rise by 10 percent through 2026. Mediators who find full-time employment through a government agency or private business usually receive health, dental, and vision insurance benefits as a standard perk. Companies may also provide mediators with life insurance and retirement benefits packages. However, mediators who work for themselves as independent contractors do not receive any benefits, and must manage their own insurance costs, schedule their own vacation time, and see to their own retirement and life insurance needs.
Helpful Resources
Learn how to become a successful mediator and find career support information with these books and websites:
National Association of Certified Mediators – NACM offers information about training and certification programs for mediators, as well as continuing education resources, and information about becoming a successful mediator.
The Mediator’s Handbook: Revised & Expanded fourth edition – begin to master the skills of conflict resolution using this handbook, which contains tips for assessing conflicts, negotiating solutions, and facilitating communication.
The Association for Conflict Resolution – visit ACR to find information about professional liability insurance for mediators, mediation education resources, and job opportunities for professional mediators.
Expert Mediators: Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts – this book takes tips and data from 175 mediators and distills it down into useful information for professional mediators of all kinds, offering strategies and tips that lead to successful mediation solutions.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
