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6-10 years of experience
Started as Library Assistant II in 2001 and was promoted in January 2014.
- Awarded Mayor’s RISE Award for Team Merit/Process Improvement for continuity of services during vacancy of branch management and various other support positions.
- Assisted with management duties, including; hiring/interviewing employees and volunteers, staff training and coaching, scheduling, etc.
- Oversaw the implementation of updated STS cash systems and training of personnel on proper cash handling and reporting according to policies outlined by the City of Richmond.
- Scheduled and facilitated several training classes and community programs.
0-5 years of experience
Coordinated campus events in the library
- Designed library displays for special events, such as the anniversary of Vachel Lindsay’s birthday
- Maintained information kiosk and bulletin board on campus
- Served as library photographer
- Performed routine library services such as checking out books, periodicals, and other materials, shelving and assisting with interlibrary loan
- Operated computer with proficiency in Microsoft Word, maintained printer, answered phone
0-5 years of experience
Assisted patrons with research inquiries, digital resources, and other reference materials
- Provided group and individual instruction for computer technology and cloud computing
- Offered technical support for patrons and employees with computer software questions
- Created, maintained, and edited library websites, databases, and informational blogs
- Participated in programs, events, conferences, and training sponsored by the Library
- Provided quality customer service regarding the circulation of library resources
- Established and maintained digital account records within circulation databases
- Maintained cash drawers, processed credit transactions, and generated reports
0-5 years of experience
Scanned students’ identification in/out of computer lab to verify usage of computer.
- Assisted students with troubleshooting computer problems.
- Sorted, organized, shelved and maintained print/ non print materials.
- Helped students with learning the functions of the computer and internet applications.
- Answered questions of students in a fast paced, customer service environment.
6-10 years of experience
Ran circulation desk, processed new materials, and maintained stacks.
- Assisted library director with integration and support of new technologies.
- Maintained computer equipment, and installed new hardware and software.
- Acted as primary troubleshooter of computer and technology issues for staff and patrons.
- Performed repairs on books and other damaged materials.
0-5 years of experience
Assisted patrons with circulation, service desk, and reference information inquiries in person and by phone.
- Received and processed inter-loan requests within the district and MEL catalog.
- Updated and managed periodicals, such as magazines and newspapers.
- Made necessary changes in item records.
- Contributed to planning and organization of community library programs for the adult book section.
- Processed incoming and outgoing materials for patrons using automated circulation system.
- Maintained library opening and closing procedures.
0-5 years of experience
Using OPAC, Millennium ILS, PASCAL Delivers, and Interlibrary Loan, assisted a diverse patron population with their library search needs, successfully obtaining appropriate research materials, to include eBooks and peer reviewed articles via EBSCOhost and Ebrary platforms.
- Performed multiple duties required with Circulation Desk functions, including collecting fines, creating and updating patron records, properly managing book and materials returns and check-outs, directing non-Circulation Desk issues to proper Librarian or University Staff for resolution.
- Processed in-coming Government documents for Government depository collection, to include receiving shipment inventory confirmation, proper call number labeling, and shelving.
- Managed periodicals subscriptions through EBSCOnet, and periodicals check-in via Millennium.
- Performed ongoing General Collection Assistance, including shelving, processing new books, processing re-binding, processing in-coming and out-going shipments for cataloging via USC Columbia Thomas Cooper Library.
- Oversaw general office management, maintaining supply inventory, Innovative Courier shipments, daily mail, recycling, printer toner and paper.
- Supervised student work-study assistants and interns, and contributed to their training.
- Provided proper security of patrons and properties.
0-5 years of experience
Assisted library patrons with check-out and return of materials. Collected fines for overdue books and other materials
- Registered new patrons and assisted with reserves Skilled in book shelving and library filing techniques
- Prepare and issue membership cards.
- Responsible of the 2013and 2014 Summer Reading Program for children ages from 5 to 13.
- Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
- Operated Computerized Cash Register. Handled cash, checks. Counted and balanced cash drawer.
- Responsible of the Interlibrary Loan Service
0-5 years of experience
Oversaw and operated library integrated systems
- Supervised the Tutoring Center’s computers
- Operated and maintained library’s copier machines
- Assisted patrons with locating books and other materials using library’s catalog system
- Developed customer service approach to improve member experience
- Utilized Voyager to manage desk charging, discharging, and renewals
- Updated the student manual/procedure guide
0-5 years of experience
Assisted library patrons in a friendly and courteous manner at the circulation desk with checking in, checking out and searching books.
- Maintained the organization of books on hold and in transit, paying fine attention to detail.
- Worked as a team with fellow library assistants and supervisors to serve patrons and keep the circulation office organized.
- Promoted to Student Supervisor August 2014, with such responsibilities as training new student assistants and creating guest internet passes for community patrons.
0-5 years of experience
Processed and maintained periodical files, registered new patrons and issued library cards.
- Ordered and process new materials and equipment, assisted student with locating information.
- Tracked overdue materials and assisted patrons with checkouts.
- Maintained the integrity of resources and assets utilized by patrons.
- Developed Excel spreadsheet tacking materials of checked out, damaged and missing items.
0-5 years of experience
Supervised library service hours during evening and weekend shifts, cataloged and re-selved books
- Assisted patrons with copying, faxing, computer skills, questions and concerns
- Participated in out-reach activities for children’s after school and summer reading programs
- Relational building skills
- Responsible for and deposited cash collected for library purposes
0-5 years of experience
- Provided assistance to the Serials and Cataloging/Government Publications departments, including receiving shipments, filing, labeling, cataloging, and shelving library materials.
- Completed general clerical work including filing, data entry, and inventory.
- Trained future student employees.
- Communicated effectively with multiple departments to ensure proper filing, cataloging, and placement of materials.
0-5 years of experience
Planned, organized and managed the services of the University Library.
- Studied and made plans to develop the services of the library to meet more effectively present and future community needs.
- Supervised and developed procedures, policies, and public information.
- Initiated plans, implemented records, and developed report systems.
0-5 years of experience
- Organized library materials efficiently so that members and patrons can be serviced in a professional manner
- Assisted patrons with borrowing privileges, checking out, renewing, and returning circulating books
- Helped patrons locate resources from the Washington Research Library Consortium through its Consortium Loan Service and also from the Interlibrary Loan Service
0-5 years of experience
- Promoted library use by answering directional and reference questions for a diverse community of students
- Shelf Reading, inventory, and collection maintenance
- Devised and implemented a system for storing the collection during the Library’s move to the Frels building
- Weeded and collated the one hundred thousand volume collection in preparation for the move back into the library building
- Proficient with Microsoft Office Suite and Sierra
- Provided excellent customer service
0-5 years of experience
Assist students and faculty in attaining information for school related projects.
- Member of State of Iowa Library.
- Educated students about the latest online databases and research options.
- Accepted to the Barnabus Uplift program to attain my CNA certificate.
- Sophomore Scholarship all years enrolled at Ellsworth.
- Joe & Gladys Huibsch Scholarship RN year.
- Earned a 4.0 first year of prerequisites for nursing school.
0-5 years of experience
Performed opening and closing duties
- Provided customer service in-person and over-the-phone
- Assisted at the circulation desk with checkout and book return
- Shelved and organized books and other checkout material
- Collected overdue book fees and administer accounting duties, including counting the cash drawer
- Provided cleaning services, including collecting trash and picking up extra books
- Displayed leadership capabilities by motivating co-workers to complete mandatory tasks
0-5 years of experience
Currently working as a Library Assistant at the [company name] Campus Library, Chicago.
- Worked as a volunteer in Robot Rangeelo, Ahmedabad Robotics Club in the year 2011
- Worked as a volunteer in Prathma Blood Donation Camp Organization for two consecutive years in 2011 and 2012
- Won 1st prize in Dance Competition in Cultural festival of my College
- Worked as a Student Assistant in Career Management services at Indus Institute of Technology and Engineering, Gujarat Technological University in the year 2011. My work was to maintain the database entries of the students and to update their resumes and profiles. I also managed the placement events of the college.
6-10 years of experience
- Provided clerical support to librarians by use of computer, phone and fax/Xerox machine.
- Maintained records of overdues, lost library materials, and other miscellaneous fines.
- Assisted library patrons in locating materials/performing basic research.
- Assisted in the administration of library programs and functions.
- Acquired a strong customer rapport and interest in serving others efficiently.
- Developed the ability to multi- task, and the ability to keep composure under overwhelming work conditions.
- Maintained a productive work experience on a daily basis, taking pride in myself and in my job.
10+ years of experience
Physically processed and cataloged all items.
- Restocked inventory ensuring acute accuracy.
- Assisted public with item location, computer problems and reference questions.
- Opened, closed and secured building nightly.
- Managed library and supervised two workers on night shift for ten years.
- Single-handedly manned Circulation, Reference and Children’s Desks daily.
- Backup Library Systems Manager for consortium of nine libraries.
- Operated cash register, taking money for various fees, fines and donations adapting to multiple databases when necessary.
0-5 years of experience
Issued and reserved materials using the KOHA integrated library system
- Conducted reference and readers’ advisory interviews
- Verified patrons’ residency information and registered patrons for library cards
- Provided front-line troubleshooting to assist patrons with public computers
- Enforced library policies regarding use of library premises and library materials
- Handled payments in relation to fines and/or services
- Assisted in maintaining the organizational integrity of the library’s collection
- Participated in staff meetings and professional development opportunities
0-5 years of experience
Managed the booking of exclusive study rooms for students and maintained the printers and scanners.
- Provided service for students, charged and discharged books, documents, electronics for students.
- Managed telephone calls and gave information or direct questions to a staff member or a librarian.
- Managed the books with WMS library system.
0-5 years of experience
Provided excellent customer service to the patrons by assisting in locating books, information, and resources.
- Aided in registering new patrons into the online library system and explaining the services and guidelines offered.
- Responsible for the prevention of theft, general security concerns, and adherence to closing procedures.
- Performed critical tasks such as shelving returned material and for the search and retrieval of lost material.
0-5 years of experience
- Performed materials circulation functions including checkout, checking, and renewal.
- Searched for and collected requested materials, processed materials on hold, notified patrons and monitored and maintained reserved materials shelves.
- Collected fines and other money; maintained patron financial records and issue receipts for lost and damaged materials.
- Effectively responded to telephone and in-person inquiries.
- Communicated information to patrons about registration procedures, distributed and evaluated card applications, issued library cards, and assigned statistical codes.
- Acknowledged complaints and problems and resolved them within areas of authority.
- Provided instruction to patrons by explaining and demonstrating the proper use of equipment, library automation system and online resources.
- Operated and maintained a variety of library and office equipment.
0-5 years of experience
Catalogued incoming materials and resources
- Organized and implemented Summer Reading Program and Headstart Outreach Program in collaboration with Anderson County Headstart.
- Directed library and staff as Assistant Director
- Hosted receptions for board members and community leaders
0-5 years of experience
Maintained records on purchases and budget allocations
- Prepared workshops and Instructed students in the use of Education Resources and equipment
- Assisted in gathering data used to obtain a LSTA grant
- Webpage development, Microsoft Suite, and educational resource databases
- Advertising: RamJet Digital Signage, Facebook, Twitter, Signboards, Pamphlets, and Brochures
0-5 years of experience
Circulation desk and cataloging responsibilities
- Assisted patrons with their reference needs using both print and electronic resources
- Taught patrons how to operate a computer and perform database research
- Computer and printer troubleshooting
- Organized and maintained the library’s print collections
0-5 years of experience
Assist students with research best practices
- Designed a presentation, published to Library website, outlining how to most effectively use all of the New York City public library facilities in undertaking a basic research project
- Perform general administrative duties to support professional staff
- Catalogued thousands of donated books, CDs, and DVDs
- Started weekly book group for elementary students to learn basic Spanish words through listening to children’s books read aloud and translated
6-10 years of experience
Answer question and requests, regarding research information both in person, over the phone and via email
- Investigate information related to the specified cases, prepares legal documents and provides suggestions related to current proceedings
- Processes and prepares materials for circulation.
- Performs copy cataloging by editing or modifying bibliographic data according to established rules.
- Provide safe working environment by keeping department organized by providing reference service to patrons.
- Implement circulation and interlibrary loan policies, utilizing knowledge of judges, court personnel, and the general public.
0-5 years of experience
- Processed gifts from donors, including creating database and paper records
- Updated and maintained filing system for donor records
- Composed correspondence with donors and delivered it via email and paper mail
- Obtained research materials for patrons, utilizing rare books handling procedures
- Carried out photocopy and photo duplication requests
0-5 years of experience
Assist students, teachers, and administration in locating books and information and technology resources
- Collaborating with teachers to create lesson plans and co-teach K-4 Computer Technology
- Data entry for librarian and administration
- Troubleshooting printer, projectors, and various educational technology
- Assisting librarian with check-out
- Shelving, organizing, and maintaining library resources
- Providing basic technology instruction for teachers and students
0-5 years of experience
Reorganized books to make room for the growth of the library.
- Reorganized rooms: this required listening to instructions and performing the rearrangement of the furniture and equipment in the rooms to the satisfaction of my supervisor.
- Regularly performed maintenance of library stacks.
- Installed the electromagnetic security strips inside books to prevent theft.
- Assisted in copying requested materials for the staff.
- Assisted in collection development and disposal of unneeded materials.
- Reshelf books to maintain a neat and tidy reading area
0-5 years of experience
Responsible for the check-in/check-out process
- Provided assistance relating to billing and accounts through the library database
- Assisted patrons with finding books and/or websites for their particular needs
- Answered queries of patrons
- Provided references to patrons relevant to their interests and study groups
- Responsible for the shelving of books, DVDs, magazines, audiobooks, etc.
10+ years of experience
Assisted patrons with ready basic reference, community information and reader’s advisory inquiries
- Helped patrons using equipment in the public service area
- Assisted with weeding process
- Maintained assigned files and collections
- Performed procedures assigned to the public service desk
- Processed Inter-Library Loan, Genealogical Microfilm and Serials requests and perform related Inter-Library Loan tasks
- Designed the manual for Media problems
- Ordered all replacement tapes and discs for media items
- Worked as a circulation staff, on the new assignment ‘Kiosk’ at MCPL Express in Longwood Recreational Center
- Worked independently at MCPL Express by managing all setup for circulation service and managed all services including self-service machines
- Trained staff on media problems and solutions
0-5 years of experience
Checked in and out electronic materials to students
- Assisted professors and students find DVDs and microfilms
- Assisted professors and students use microfilms machine and scanner
- Helped students Wi-Fi connection problem
- Maintained table and chair in right place and clean
10+ years of experience
Provide effective administrative support to the Dean of the University Library
- Collect, organize, and catalog material pertaining to the Maryville University Archives
- Process requests by the institution and the public for information from the Archives in an accurate and timely manner
- Assisted the Dean of the University Library with weeding of the circulating collection
- Assisted the Dean of the University Library with collection development
- Used Biblioboard digital asset management software to create an online collection for Archives
- Created a slide show on the history of Maryville University and presented to audiences in the university faculty and staff, alumni, students and the public
0-5 years of experience
Staff fast-paced customer service desk that circulates approximately 20,000 items monthly
- Maintain professionalism and positivity while working with diverse clientele
- Provide technical assistance with library equipment including fax machine and copier
- Accurately and efficiently shelve all library collections using the Dewey Decimal System
- Adept at all library emergency procedures
0-5 years of experience
Helped patrons locate library materials
- Created displays and activities for children
- Answered patrons’ questions
- Worked the circulation desk in both the children’s section and the main library
- Lead volunteers during the preparation of the semi-annual book fair
0-5 years of experience
Check out and check in books, journals, reserve books and other library materials.
- Process holds recalls, renewals and other patron requests.
- Sort books for shelving.
- Answer basic information, directional and library policy questions, help patrons locate materials in the stacks, provide basic copy machine assistance.
- Answer phone calls, reply to e-mail directed.
- Accept payments, fines, locker rentals, book sale purchases: issue receipts for same.
0-5 years of experience
Assist patrons with reference questions regarding but not limited to: research, computers, and library services.
- Create Press Release for the Long Beach Press Telegram and Business Journal highlighting upcoming events.
- Assist in library collections maintenance, development, and distribution.
- Supervise groups of volunteers participating in the Family Learning Center.
- Conduct weekly Children Story time Events, Teen Programs, and Computer Classes.
- Create monthly progress reports tabulating library events attendance.
0-5 years of experience
Developed library’s leisure reading section by selecting and ordering a wide variety of titles
- Evaluated, organized, and processed over 300 donated titles and materials
- Weeded the reference and circulation stacks on a monthly basis
- Used knowledge of search engines such as Ebsco, Sirsi/ Symphony, and Academic Search Complete in order to conduct successful reference transactions with students and patrons
- Ordered all supplies needed by the library
- Worked the circulation desk on a nightly basis
- Processed and shelved new arrivals, audio materials, and journals
- Organized and conducted a library wide book sale which netted over $500.00
- Was chosen to be the sole campus representative in the Palmer College LibGuide and LibCal programs
0-5 years of experience
Curator of the Special Collections Summer 2015 exhibit, “In the Limelight: California Citrus”, highlighting the recently acquired Oglesby Citrus Label collection
- Currently creating a digital, online exhibition of Special Collections’ Spring 2015 exhibit, “Navigating Culture: Islam and the Indian Ocean”
- Assists patrons to find appropriate materials that tackle a wide range of research questions of varying complexities
- Performs digitization and collection of metadata for a swath of materials
- Paging and reshelving of materials from various rare book rooms, as well as ensuring the security of said spaces
0-5 years of experience
Helping patrons navigate the library and assisting patrons in finding materials, computer related issues, or account problems. Helping patrons discover and use the resources that the library offers.
- Sorting and shelving of materials
- Ensuring the general organization of the library
- Assisting with technology classes offered by the library
- Providing floating coverage at other library branches as needed
- Taking responsibility for and creating branch displays, posters, and signage
0-5 years of experience
Locate, scan, and sort materials from “sent item” list for distribution to other branches
- Re-organize shelving sections for optimal space usage and ease of location
- Organize, alphabetize, and ensure proper display of customer materials hold area
- Generally maintain library areas, assist customers, assist front desk
- Process holds, discharges, and check-outs
0-5 years of experience
Provided assistance to library members to research authors and book titles for availability in database.
- Entering titles into library database for filing purposes.
- Delivering of mail to buildings and various departments on campus.
- Fulfilled typing tasks and completed administrative duties.
- Kept a clean and orderly work station.
0-5 years of experience
Maintain records of items received, stored, issued, and returned, and file catalog cards according to system used
- Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audiovisual and other materials
- Locate library materials for patrons, including books, periodicals, Braille volumes, and pictures
- Instruct patrons on how to use reference sources, card catalogs and automatic information systems
- Enter and update patron’s records on computers
- Classify and catalog items according to content and purpose
- Maintain library equipment and instruct patrons in proper use of such equipment
- Assist Job seekers in searching for desired positions, completing applications and other computer needs
6-10 years of experience
- Providing a welcoming presence on the library reception desk.
- Performed regular cataloging of new materials, maintaining accurate data and building a strong knowledge base of the library’s materials.
- Maintaining the library environment by shelving, tidying, and doing administrative tasks.
- Trained new volunteers and part-time staff.
- Assisted patrons with account problems in person or by phone.
- Able to ensure that the library’s information resources in all formats are easily accessed by library users.
- Responded to numerous reference questions on a daily basis, referring students to appropriate resources.
0-5 years of experience
- Utilized and mastered scanning software and equipment
- Performed searches to determine availability of library materials
- Aided patrons with book requests
- Performed work independently to fulfill productivity deadlines, while prioritizing incoming requests
0-5 years of experience
- Process, sort and return materials to library shelves
- Utilizes computer when processing student information
- Implement processes to streamline material check-out, the delivery of customer service and timely response to multi-line phone system
- Assisted full time staff with special projects
- Scheduled appointments when teachers needed to speak with supervisors
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
