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Freight Coordinator Resume Samples
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0-5 years of experience
Coordinated, quoted and advised best shipping solutions going over the road, rail, ocean or air for any type of freight.
- Developed and maintained working relationships with customers, franchise owners and service providers to meet and exceed customer needs.
- Evaluated shipping needs and advise on specialized services as hot shot, refrigerated, expedited, trade shows and international options for any type of freight.
- Researched, tested and implemented new processes to increase productivity.
0-5 years of experience
- Coordinated freight bookings and service for 10-15 customer accounts in a 14-state region
- Scheduled pick-ups and deliveries of freight to efficiently utilize equipment and optimize revenue
- Solicited same day freight from existing customers and freight brokers as needed
- Maximized profits by negotiating with freight brokers for highest rates possible
0-5 years of experience
- Secured all inbound loads from the East Coast to return drivers to Northwest Ohio or Michigan.
- Communicated with brokers and customers daily to maintain key relationships.
- Requested accessorial charges and ensured timely invoicing of completed loads.
- Assisted drivers with all load related concerns while in route and at our local yard.
- Maintained numerous spreadsheets, logs, daily truck availability lists, and calendars to ensure proper flow of outbound and return loads.
0-5 years of experience
- Secured all inbound loads from the East Coast to return drivers to Northwest Ohio or Michigan.
- Communicated with brokers and customers daily to maintain key relationships.
- Requested accessorial charges and ensured timely invoicing of completed loads.
- Assisted drivers with all load related concerns while in route and at our local yard.
- Maintained numerous spreadsheets, logs, daily truck availability lists, and calendars to ensure proper flow of outbound and return loads.
6-10 years of experience
- Responsible for procuring raw materials and delivering to plants in Fort Wayne, IN; Laurel, MD; Salt Lake City, UT; Bakersfield, CA; and Tulare, CA. (2012 – Present). Approximately 10,000 loads per year from around 200 vendors. $18MM annual spend.
- Responsible for shipping finished goods for facility in Laurel, MD and facility in Fort Wayne, IN. (2009 – 2012)
- Member of pizza integration team. Responsible for teaching TMS system to shipping locations in Medford and Little Chute in Wisconsin.
- RM Optimization Project. Saved over $2mil in 2012.
- Distributor Payload Project. Saved over $38,000 in 2012.
0-5 years of experience
Advanced and promoted to the position of Freight Coordinator
- Processed and printed 200 – 400 invoices per day, sorted then separated for the mailing machine
- Applied postage for all the daily invoices as well as the rest of the company’s
- Approved all invoices to be paid, coded and entered 25-40 invoices per day into the in house JD Edwards accounting software to be billed and then mailed to the customers
- Handled daily heavy flow of paperwork and cooperated with the accounting
- Managed wide variety of customer service and administrative procedures
- Processed accounts receivable and accounts payable for all freight invoices
- Daily tasks to resolve customer issues quickly and efficiently
- Direct calls to appropriate individuals and departments
0-5 years of experience
Worked with clients on the sales floor giving each client 5 star service
- Organized and worked the cash wrap for multiple employees
- Controlled in-bound and out-bound freight for the store
- Maintained client relationship bringing them back into the store when new merchandise arrived
- In charge of processing merchandise and store layout
- Generated new business through outside marketing
0-5 years of experience
- Managed Transportation for [company name] Ice Cream’s largest company owned DC (Indianapolis, IN).
- Responsibilities include managing the dock schedule, pairing transportation to each order to support product demand, rate negotiations, truck optimization, managing customer orders and pickups, handle OS&D issues, and providing customer service when applicable
- Experience in ERP systems including Lean Logistics and SAP TM
6-10 years of experience
Receiving UPS and FedEX orders and dividing into separate product category verification for expedited handling
- Ensuring the accuracy of all shipping documents and maintaining records relative to shipping activity
- Communicating with customers to insure top customer care and resolving customer related issues
- Assuring that shipment counts match shipping documents and resolving any discrepancies
- Handling cash deposits and filing invoices
0-5 years of experience
- Ensuring that all client requests/orders are completed in compliance with all company policies, and in a timely manner for top customer satisfaction
- Coordinate all pickups/deliveries with security arrangements from airport to the final destination facility
- Provide customer service to internal departments and overseas affiliates/clients by resolving import issues
- Compare trucking rates to find the most reliable yet affordable vendor for pickup/delivery arrangements
- Organized and prepared data and all necessary documents for timely customs clearance entry filing
- Help customers file damage reports as necessary
- Accounting tasks (accounts payable/accounts receivable)/monthly closing
0-5 years of experience
- Sort UPS manifest by parts type in AS400 BOSS WHSE System.
- Process billing in BOSS and scan BOLs to each order.
- Dispatch Switchers and log each yard move in Excel Spreadsheet.
- Communicate with carriers when LTL and TLs are available for pick up.
- Keep daily records of all LTL and TL shipments in Excel and on paper.
- Maintain shipping data for daily reporting and analysis
0-5 years of experience
- Created value for the shipping goods required from clients
- Created a competitive sales advantage
- Achieved high quality relationship with clients
- Achieved high quality relationship with customers
- Created valuable information for clients needs
- Achieved high level of satisfaction among drivers
- Increased customer base
- Achieved sales quota for annual year
0-5 years of experience
- Sole Air Freight operator, responsible for running and coordinating the department with all other departments.
- Generate and submit Customs Entries for clients to United States Customs, including gathering appropriate documentation and classifications of products.
- Promoted to Account Manager for Domek’s largest client.
- Coordinate with overseas offices, agents, United States Customs and airlines for inbound shipments.
- Provided superior Customer Service to all clients of Domek.
- Communicated with all members of staff from receptionist and operators through to CFO and company owners.
- Coordinated with transportation manager to cover all pickups and deliveries.
- Handle all daily payment transactions related to customer payments, United States Customs duty payments on behalf of clients and vendor claims.
0-5 years of experience
- Verifying product, quantities and making all shipment our well package so no damages will occur during the shipping process.
- Create all Bill of Lading and contact carriers.
- Bill all freight charges and orders on SAP systems
- Operate forklift and/or electric pallet jack to load or unload trailers.
- Maintain all freight shipping records.
- Assist with resolving; lost, damage, address changing and etc. during the shipping process with carriers and/or customers.
0-5 years of experience
- Provide shipping quotes to customers via email ticketing system and over the phone in a timely, professional manner
- Provide tracking information and updates to customers on a regular basis
- Work with escalated customers to resolve issues related to delays in transit due to weather, terminal backlog, etc.
- Quickly complete time sensitive tasks for guaranteed and expedited shipping situations
- Assist customers with complicated shipping options (blind shipping, white glove service, volume, partial and full truckload service, etc.)
- Assist customers in the Claims process for missing and damaged freight
- Keep carriers and customers abreast of any changes to shipping instructions while freight is in transit
0-5 years of experience
Bulk / Package Track & Trace Logistics Clerk (Contract)
- Worked within the export area of the company to assist with their internal system scheduling freight returns, create bill of lading and tracking shipments
- Responsible for extracting information from emails and other reports from clients to update reports.
- Called carriers on shipments to verify if shipment will deliver on time.
- Created, Scanned and print BOL and emails.
- Scheduled freight pick-ups, confirmed pick-ups and delivery.
- Emailed freight companies and CSR’s and Planners.
- Kept spreadsheets of all information (SAP).
- Called carriers (Schneider, Quality, Superior Bulk, Service transport, FedEx, UPS) and checked carrier websites.
0-5 years of experience
- Managed over 900 TEU per month from the ports of Jacksonville, Savannah, Houston, and New Orleans
- Assign container loads to different carriers by using the in house computer system OSCAR
- Responsible for negotiating and maintain rates between NYK Line and trucker’s
- Track and trace shipments from the port to final destination
0-5 years of experience
- Coordinate and monitor supply chain operations
- Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction
- Plan and track the shipment of final products according to customer requirements
- Keep logs and records of warehouse stock, executed orders
- Filed insurance claims for missing or damaged freight
0-5 years of experience
- Establishing routes
- Assigning tasks to drivers
- Reducing merchandise damage
- Looking for solutions to increase efficiency, and solving customer complaints
- Organization, multitasking, communication, time management and teamwork.
0-5 years of experience
Work with customers and get freight
- Input freight into system for booking
- Track freight from pickup to delivery location
- Make outbound sales calls
- Work with excel and outlook daily
- Negotiate with customers and carriers
- Freight bids
0-5 years of experience
Loading packages on conveyor belts and on delivery trucks.
- Move and store materials and products.
- Stack materials in accordance to instructions, Assist with unloading trucks.
- Additional responsibilities include sorting packages for delivery, operating heavy machinery, such as forklifts, trucks, and hydraulic conveyor belts.
0-5 years of experience
- Use Auto Quotes to observe new purchase orders and transfer to tracking spreadsheet.
- Update Excel spreadsheet with new purchase orders and copy down formulas to ensure Macro’s work properly for end of day reports.
- Observe each purchase order until each order has been delivered via freight website or by phone.
- Email manufacturer to forecast when order will be shipped and estimated delivery date
- Obtain tracking number for each order and make sure it gets to the final destination
- Make specialized delivery appointments if needed
- Scan acknowledgements and receiving slips for archive
- Order office supplies and CAD paper
- Take inventory on all tools and stock in the warehouse
- Use Macro’s in excel to produce reports at the end of each day and send each one to the appropriate person.
0-5 years of experience
- Schedule delivery and pickup appointments with the carriers for the Distribution Centers
- Transmitting of purchase order verification file to the respectable carriers
- Create and maintain daily Inbound Freight Log
- Communicate expedites and scheduling changes to all appropriate departments
- Generate outbound bill of ladings, calculate freight cost
- Daily communication with primary carriers as well as a third party Logistics Company
- Provide routing assistance to vendors as needed
- Accurately track and communicate Purchase Orders for the merchandising divisions
- Completely run all required daily reports
- Partner with the outbound fleet for potential backhauls
0-5 years of experience
- Censoring clothes
- Hanging clothes
- Checking in new freight
- Folding clothes
- Shipping special orders out to customers and stores
- Cleaning back room
0-5 years of experience
- Warehouse Coordinator
- Pull and Process Orders
- Loading and unloading equipment
- Coordinate Deliveries
- Provide the staff with routes for delivery
- Supervised Staff
- Shipping and Receiving of medical equipment and supplies
- Route deliveries from Orlando-Key west
- Build and construct medical equipment
Freight Coordinator Duties and Responsibilities
Although a freight coordinator’s day-to-day duties and responsibilities are determined by where they work, there are many core tasks associated with the role. Based on our analysis of many job listings, common duties include:
Facilitate Quick Communication Freight coordinators route incoming and outgoing communication regarding transportation needs and freight shipments for their organizations. They answer phones and provide support to executives by transferring calls to the appropriate party, relaying messages and quickly responding to emails.
Shipment Records Management Every day, freight coordinators track, trace, and update the status of shipments using company systems. They comb through work orders and invoices to decipher the total amount of shipments due, both outbound and inbound. Freight coordinators enter data into spreadsheets and electronic databases to process the reports they receive. Great freight coordinators go the extra mile to ensure that carriers deliver cargo in a timely fashion, and keep up-to-date shipping records.
Monitor Billing and Shipping Costs Evaluating overall financial performance and pricing costs is a key responsibility of freight coordinators. Their job is to keep an eye on the budget as they approve invoices and check freight vendor pricing . Freight coordinators monitor reports, analyze quotes, and administer billing documents according to company policies and procedures.
Communicate with Suppliers Freight coordinators maintain a mutually beneficial relationship with vendors by being a liaison. They communicate with suppliers daily to make sure that shipments are accurate and delivered on time. Freight coordinators also correspond with international companies via email. When needed, freight coordinators negotiate better rates with the carriers.
Coordinate Staff Schedules Since freight coordinators oversee logistics operations, they often coordinate personnel to help achieve the most effective transport of the goods in their care. Senior level freight coordinators plan, schedule, and manage the work of company staff to keep costs down and distribution high. Additionally, they collaborate with other managers to implement policy changes for transportation services.
Freight Coordinator Skills and Qualifications
Freight coordinators should be highly organized and have a knack for multi-tasking and working well under pressure. Employers typically look for candidates with a high school diploma and previous administrative experience. They also prefer candidates who possess the following skills:
- Supply chain management – freight coordinators must have good coordinating skills to handle multiple logistics responsibilities
- Data Entry – freight coordinators constantly input data to update shipping orders and inventory control information
- Record-keeping – successful freight coordinators have great record-keeping aptitude and use attention to detail in order to report any damages, discrepancies, or needed reimbursements
- Basic math skills – counting incoming parcels is a key duty for coordinators
- Negotiation – freight coordinators negotiate with carriers, vendors, and suppliers to effectively grow cost-effective partnerships
- Writing skills – preparing labels and necessary documentation for shipments is an important part of a freight coordinator’s job
- Customer service skills – to successfully complete their job, freight coordinators must interface with a variety of people non-stop and provide excellent customer serve
Freight Coordinator Education and Training
A high school diploma or GED equivalent is the basic educational requirement for a freight coordinator. Previous administrative experience or office training is also attractive. Any vocational courses in computer technology, bookkeeping, or project management are a major plus. Many employers are willing to offer on the job training to the right candidate.
Freight Coordinator Salary and Outlook
The Bureau of Labor Statistics (BLS) lists the median annual salary for material recording clerks, their categorization of freight coordinators, as $27,600. The lowest ten percent of earners make less than $19,510. The highest ten percent of earners make more than $49,600. The industry job growth rate through 2026 for freight coordinators is predicted to be 0% according to the BLS. This zero change is slower than average, but is due to increasing automation in the logistics industry.
Helpful Resources
There are many helpful resources out there for those interested in becoming a freight coordinator. Check out these links that are full of learning opportunities and the latest industry news.
American Production and Inventory Control Society (APICS) – get certifications to help advance your career in logistics with the resources from this organization with 45,000 people
Material Handling Industry of America – learn about the latest industry tools, software, and tech for the material handling, logistics, and supply chain industry
Intermodal Association of North America – this professional organization will help connect you with other members of the freight industry to advance your career
6 Important Tips For Effective Logistics Management – learn some important tips to manage logistics more effectively
Ninety Percent of Everything: Inside Shipping, the Invisible Industry That Puts Clothes on Your Back, Gas in Your Car, and Food on Your Plate – learn the secrets of the shipping industry in this tell-all guide
Door to Door: The Magnificent, Maddening, Mysterious World of Transportation – this exciting read uses interviews to explore the complex shipping system first-hand
Logistics Cover Letter Examples
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Freight Coordinator
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
