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Cable Technician Resume Samples
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0-5 years of experience
Physically installed Category 3 and Category 5 structured cable distribution systems for telephone, internet, and cable television in Hampton Roads.
- Diagnosed and corrected copper wire problems. Performed cable splices for copper cables. Removed and demolished abandoned cables.
- Maintained and referenced industry standards including ANSI, EIA/TIA and local and national Electric Code.
- Troubleshoot computers for internet connectivity.
- Determined closet and equipment layouts and installed closet hardware including backboards, connecting blocks, racks, and balance video equipment.
- Attended training and safety meetings. Worked safely at all times, utilized necessary personal protection equipment and demonstrated safe working practices to other technicians.
- Maintained a fully stocked and organized company truck with appropriate tools and safety equipment, including ladders and reflective vests.
0-5 years of experience
Rated #1 Technician out of 137 in October & November 2014 – Bonus Award
- Installed, serviced, and disconnected residential video, data and voice services.
- Analyzed, maintained and repaired residential coaxial drop system, wiring data network
- Patiently educated customers about products, services and upgrade opportunities.
- Worked with various hand tools, company equipment and vehicles.
- General warehouse and minor converter repair duties.
0-5 years of experience
Preformed installations, repairs, diagnostics, and managed work orders for commercial and residential customers
- Installed aerial/underground drops, wall fished cable, cat5, and phone lines.
- Diagnosed and repaired signal leakage, internet speeds/drop outs, picture quality and VOIP
- Troubleshot customers computers, televisions, home audio systems, and other customers
- Consistently held high rankings for performance and quality control and exceeding our goal of a 7% repeat rate.
- NCTI certified
- 2012 awarded for customer satisfaction
0-5 years of experience
Responsible for managing all activities of cable technicians, supervise cable installation and preparation.
- Trained and supervised more than 10 team member technicians. Explain to customers about the cable guide and features of the system.
- Handle customer’s complaints with positive solutions.
- Maintain cable systems by installing, repairing, programming, and upgrading cable infrastructure.
- Installed various different types of wall plates, phone jacks and cat5 plates.
- Trained crew members and certified them as triple play technician.
10+ years of experience
Inspected, installed and repaired new or existing cable systems for residential and business sites.
- Answered maintenance calls and troubleshooting requests efficiently and followed schedules closely.
- Evaluated and validated claims and submitted service reports to support claims.
- Trained new installers and supervised initial work.
- Calibrated and monitored devices following installations.
- Informed customers regarding newly installed systems
- Drilled holes, positioned cables and attached wiring for connections.
- Set up devices after installation, including programming systems and troubleshooting issues.
0-5 years of experience
Assisted in the installation of an underground cable system supplying 40 customers
- Assisted in the removal of cable systems that supplied over 2000 customers
- Replaced a cable system supplying over 50 customers
- Install cable on a regular basis to new customers
- Perform work orders and service calls using the proper meters
- Operate, maintain, and organize company vehicle
6-10 years of experience
Oversee a team of 8-12 employees
- Conduct quality control inspections on technicians to ensure excellent work product
- Handle customer inquiries and complaints by repairing trust and solving complex problems
- Exceeded weekly quotas put in place to provide great customer service
- Recognized as one of the top technicians in the company
- Efficient at installing cable and home security systems
- Detect and correct electrical problems regarding the cable systems
0-5 years of experience
Installed, maintained, and upgraded cable systems.
- Identified potential risks in the cable systems by conducting regular maintenance and inspection.
- Attended to problems regarding interrupted signals.
- Monitored the daily performance of all cable networks.
- Ensured that cable wires are properly installed.
- Recommended uniform steps in upgrading cable services to avoid mixed signals.
- Setup and configured cable modems for internet and phone services
- Assisted customers with any on the spot questions or concerns.
0-5 years of experience
- Wired the interior and exterior of residential homes and apartments with RG6 cable to provide a cable signal through the home
- Connected cable boxes, computers and other electronic devices to function properly with [company name] system
- Provided consumers with detailed instructions on how to operate the [company name] system through the internet connection and cable services
- Created monthly tickets to readjust the signal at the tap and to install or replace underground cable for residential homes/apartments
0-5 years of experience
Worked installing CAT5 telecommunication cables in schools and campuses
- Installed, terminated and tested CAT5 telecommunication cables
- Installed raceway, junction boxes, racks, and patch panels
- Recorded all tests results
- Installed and programmed Cisco switches
- Maintained company vehicle and gas card
- Supervised several projects at the same time with four employees per project
- Performed all work per standard and with a high degree of professionalism
0-5 years of experience
Install, upgrade, maintain, and repair residential cable television, internet and voip services
- Established and implemented locations for the installation of cable trays, network equipment, rack systems and communications cabinets.
- Oversaw and coordinated status reports on equipment and personnel.
- Analyzed cable requirements and surveyed cable routes.
- Installed surface raceway, conduit, wire mold and related hardware.
- Diagnose, troubleshoot cable and wire faults. Perform various tests.
- Terminated multiple pair copper cable, fiber and coax cable.
- Arranged telecommunications closets and cabinets.
- Terminated various modular jacks and punch down category 5E, 5 and Cat 6 cable.
- Use various test equipment.
0-5 years of experience
Work independently in customers’ homes and outdoors to install XFINITY products and services.
- Troubleshoot reported issues as quickly as possible.
- Properly operates and maintains installation tools and equipment.
- Cleans, maintains, and stocks vehicle and equipment in order to perform required duties.
0-5 years of experience
Responsible for running new cabling in new or existing buildings;
- Compiled and maintained records of quantity, type, and value of material, equipment, merchandise, or supplies stocked in establishment;
- Communicates effectively and appropriately when dealing with other departmental personnel and customers;
- Works extremely well alone in a fast paced environment;
- Drives company vehicle in safe and cautious manner;
- Completes daily jobs status reports and mileage logs.
0-5 years of experience
Residential & commercial installations, which consisted of cable television, high speed internet, VOIP telephone service, lead technician/ semi supervisor duties, trouble call repairs, twisted pair, coaxial & stranded cable, solid conductor low voltage cable and special projects that consisted of replacing RG6 & RG11 drops.
- Diagnose and troubleshoot cable issues.
- Trained new cable technicians in fieldwork.
- Checked poles, cable wires & amplifiers for any problems.
- Intelligent home security, which consist of installation of cameras, door/window sensors, motion detectors, and siren repeater’s.
- NY State certified for all installation of home security system.
0-5 years of experience
Installed video, phone, and internet service
- Provided troubleshooting for video, phone, and internet service
- Educated customers on service features and functionality
- Completed and submitted proper paperwork at the close of business
- Worked aloft and able to lift 80lbs or better
- Worked in various weather conditions
0-5 years of experience
Act as a customer advocate by ensuring complete customer satisfaction by diligently resolving all reasonable customer requests relating to the installation and service of products and educates customers in the use of [company name] products.
- Perform installations, disconnects, reconnects, relocations, changes of service, video equipment, on-line products, etc.
- Service equipment from the tap to the customer’s devices through the use of advance digital field meter and diagnostic equipment.
- Determine root cause and solution on advanced technologies that include HDTV, EDTV, HDMI, DVI, Component, etc.
0-5 years of experience
Installation and routing of voice/data Cat 5/6 cables in ceilings, conduits, and modular furniture.
- Installation of J-hooks, cable trays and ladder racks for supporting cables.
- Performed punch downs and termination of cables at workstation as well as in communication closets.
- Inventory and upkeep of cable supplies and equipment
- Use of various hand/power tools
- Adherence to all safety guidelines and protocols.
6-10 years of experience
Installed exterior and interior wiring and accessories for residential and commercial phone, internet and cable access
- Organized and labeled cables according to industry standards
- Tested copper and fiber multimode and single mode cables at resident termination points to ensure proper functioning.
- Removed and properly disposed of abandoned cables in residential and commercial properties
0-5 years of experience
Pull various Voice and Data cables: CAT5, CAT6, CAT5E, Fiber, and Coaxial through ceilings tiles, closed ceilings, conduits, through metal doors, floors and behind walls.
- Install security cameras and motion sensors on ceilings of warhouses, businesses and residential properties, and card readers.
- Terminate and test cables on patch panels, jacks, and 66Blocks.
- Assist in installation of ladder racks in data rooms and mounting flat screen televisions on walls using power tools.
- Install Patch panels on ladder racks.
- Site survey businesses upgrading phone systems to determine what is their existing equipment.
- Drive company vehicle to different job sites within the tri-state area (NY, NJ, CT)
- Retrofit, organize and install backboards and clean data rooms.
0-5 years of experience
Provides and installs necessary equipment to access service including modems, E.M.T.A.’s, DCT’s, DTA’s, DVR’s, HD boxes, SDU boxes, phone jacks, and cable jacks.
- Installs wiring throughout homes as needed including RG6 cable lines, wallfishes, attic feeds, and phone lines.
- Educates customers how to utilize components installed.
- Performs new connect and reconnect installations of customer cable, phone, and internet service.
- Performs maintenance and repair checks of all cables.
- Provides high level and in-depth technical support by resolving inquiries by phone and in person.
- Works collaboratively with clients, team members, implementation consultants, and other resources to achieve company goals.
6-10 years of experience
- Install and trouble-shoot cable, internet, and phone services.
- Knowledge of the National Electrical Code, the National Electrical Safety Code, the Occupational Safety and Health Act, various state and local codes including G.O. 95 and G.O. 128, and the policies and procedures for CATV installation activities.
- Read general system layouts from blueprints, basic knowledge of mathematics, cable television products and services.
- Working with hand tools while aloft.
- Driving company vehicle in a responsible manner while keeping a cleaned, maintained, and stocked vehicle with equipment in order to be prepared to perform required duties.
- Providing great customer service.
0-5 years of experience
Installing and/or repairing cable TV and High Speed Data or Digital Services inside and outside of residential
- Performs upgrades, downgrades, pre-wiring and dwelling installations.
- Install drops, outlets, converters, cable modems, digital terminals and other cable system devices.
- Measuring, recording and determining cable signals
- Troubleshooting problems.
- Maintaining, securing and accounting for equipment inventories.
- Preparing regular, accurate, legible and timely cable system records.
0-5 years of experience
To install all or any type of service from Charter Communication according to specifications.
- Provide excellent customer service and experience.
- To troubleshoot and fix any problems with the services from Charter Communication.
- To be in compliance with all of the company rules and regulations from installations and safety procedures from Charter Communications and [company name].
0-5 years of experience
Installing and/or repairing cable TV, High Speed internet, and Telephone services
- Perform upgrades, downgrades, and special requests
- Install drops, outlets, converters, modems and phone equipment in customers’ homes
- Measuring, recording and determining cable signals
- Troubleshooting problems
- Lift and climb 28ft ladder
- Educate customers on products and services
6-10 years of experience
Manage all cable installations and repair including but not limited to setting up, configuring, operating and maintaining electronic support
- Provide education to customers regarding their cable systems and its functions
- Respond and resolve customer complaints
- Regularly update knowledge on Wi-Fi networks and new technology while maintaining a large knowledge base on older technology
0-5 years of experience
Assisted in planning network topologies and pathways.
- Terminated and tested cabling systems for continuity.
- Assured that all team members followed safety regulations (OSHA).
- Pulled RG-6, RG-59, RG-11, CAT3 and CAT6 cables.
- Experience in manufacturing and shipping and receiving
- Some prior forklift experience
- Knowledge of use of RF scan gun for management of merchandise.
0-5 years of experience
Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
- Splice cables, using hand tools, epoxy, or mechanical equipment.
- Set up service for customers, installing, connecting, testing, or adjusting equipment.
- Install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions.
- Certified scissor lift and boom lift
6-10 years of experience
New cable installations for homes and companies
- Repair cable lines, poles and amplifiers at the home or businesses for Vision Pro customers.
- Regularly scan customers cable systems electronically to pinpoint potential problems
- Connect multiple electronic devices such as TV’s and Computers through the cable networks.
- Access specific areas to string lines or install terminal boxes, auxiliary equipment or appliances using ladders.
- Set up service for customers by installing, connecting, testing and adjusting equipments.
0-5 years of experience
Pulling cable and wires for commercial installation.
- Install and terminate CAT-5/6 cables.
- Install wall jacks and labels for internet and phone connection.
- Communicate safety polices, procedures, and usage for proper PPE.
- Travel to varies commercial sites within SC/NC.
- Work independently with minimum supervision.
- Clean and disposed of unused cable, wires, as well as waste.
0-5 years of experience
- Receiving details of installation and address of the client
- Extensive product knowledge to upsell services and equipment
- Reviewing the network details and the overall arrangement of the house of the client
- Using intelligent switches for cable installations involving two or more television sets
- Interacting with the clients and informing about the precautions with the cable networks
- Collecting due pays and reporting the details at the company office
0-5 years of experience
- Installing cable service in home, adding or running new cable lines in homes.
- Installing dvr boxes, digital boxes, HD dvr boxes HD digital boxes and trouble shooting and problem solving.
- Installing internet service, adding internet service to homes, installing internet modems and routers and setting up home networking trouble shooting and problem solving.
- Installing phone service, adding phone service to homes, rewiring phone lines inside and out side to connect phone service to Time Warmer digital phone service. Testing and toning phone lines to assure phone lines or working, trouble shooting and problem solving.
- Customer service, having face to face contact with customers, walking through out the home going over the set up of cable and internet or phone services. Collecting C.O.D’S any payment to be paid at installation.
- Compute skills, adding and deleting equipment using laptop computer to collect C.O.D’S, coding out jobs and pulling up customers work orders.
0-5 years of experience
Travel to customers’ premises to install, maintain, or repair electronic equipment
- Splice cables, using hand tools or mechanical equipment
- Inspect test lines or cables, recording and analyzing test results
- Explain cable service to subscribers after installation
0-5 years of experience
Installation, maintenance, pick-up and delivery of Comcast Cable equipment.
- Solving and troubleshooting customer problems and issues with Comcast service.
- In charge of driving and maintain Comcast cable trucks.
- Preparing all cable equipment/packaging and handling cable equipment.
- Fixing/handling all issues with cable equipment.
- Familiar with all Comcast equipment and features.
0-5 years of experience
Responded to service calls at customer’s homes.
- Troubleshooting and diagnosing problems.
- Handled repairs after situation has been assessed and problem identified.
- Run and installed new lines for outlets needing repair.
0-5 years of experience
Install new connections and upgrade/downgrade existing ones
- Disconnect cable service in the event of non-payment
- Splice cables for use in installations and upgrades
- Test and adjust cable equipment to customer satisfaction
- Test circuits to determine line faults
0-5 years of experience
Troubleshooting Cable, High Speed Internet and Telephone
- Installing and maintaining Cable, High Speed Internet and Telephone
- Maintenance and installation of forward/return active and passive devices
- Installing and troubleshooting network taps
- Providing customer service by interacting with customers in their homes while resolving
0-5 years of experience
Installed category six, coax and fiber optic communications cable.
- Installed cable racks and terminated cables.
- Assisted in the configuration and implementation of cabling pathways
- Familiarization with building blueprints and cabling diagrams
0-5 years of experience
Installed communication cables in / or on residential homes and apartments
- Grounded service cables to NEC specifications
- Drill penetration holes for cables through floors, walls, etc.
- Install / replace underground and aerial cables
- Install digital voice/VoIP/ Telephony equipment and cables
- Properly instruct customers in operation of TV converters and of services installed
- Troubleshooting boxes and customer services to fix / repair services
0-5 years of experience
Pulled cable in over 103 7-Eleven stores across the Bay Area equaling up to 35,000ft worth of cable.
- Installing new pin pad systems
- Building and installing SMB boxes
- Power pole installation
- Troubleshooting NEC switch panel
- Reconfiguring POS and ISP systems
- Syncing POS systems to upgraded pin pads
- CAT5 cable terminations
- Managed company vehicle and inventory with the highest form of integrity
0-5 years of experience
Level I Cable Technician and Microwave Radio Installer
- Installed and dressed Cat 5 and Cat 6 cables
- Installed and maintained switches and net boosters
- Fire caulked and sleeved cabling through confidential buildings
- Responsible with a small team to progress outstanding work
0-5 years of experience
Installing cable boxes, internet and phone lines to new and old homes.
- Connect and disconnect cable lines to and from homes
- Run aerial lines to homes.
- Inventory of daily equipment issues to Cable Technicians.
- Responsible for ordering new stock/ Stock equipment once order shipped.
0-5 years of experience
Travel to customers’ premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.
- Explain cable service to subscribers after installation and collect any installation fees that are due.
- Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
- Splice cables, using hand tools, epoxy, or mechanical equipment.
- Measure signal strength at utility poles, using electronic test equipment.
- Set up service for customers, installing, connecting, testing, or adjusting equipment.
- Compute impedance of wires from poles to houses to determine additional resistance needed for reducing signals to desired levels.
- Clean or maintain tools or test equipment.
- Explain cable service to subscribers after installation and collect any installation fees that are due.
- Inspect or test lines or cables, recording and analyzing test results, to assess transmission
0-5 years of experience
Check cable wires, poles and amplifiers for problems
- Install terminal boxes and splice cables as necessary
- Install cable distribution systems
- Test copper and fiber cables to ensure correct working order
- Diagnose and troubleshoot cable, phone and networking problems
- Perform diagnostic and preventive maintenance measures
- Document test results and safety reports as appropriate
0-5 years of experience
- Travel to customer’s premises to install, maintain and repair
- Test repaired, newly installed, and updated equipment to ensure that it function properly
- Inspect and test lines, cables, recording and analyzing test results
- String cables between structures and lines from poles,towers and trenches and pull lines to proper tension
- Demonstrate equipment to customers and explain to them if they don’t understand the service I am providing
- Installed communication equipment such as data and telephone lines, wiring and switching equipment
- Remove and remark connections to change circuit layouts filling work orders and diagrams
- Measure signal strength at utility poles using electronic test equipment
- Inspect and test cable lines and analyzing test results
- Access specific areas to string lines and install terminal boxes, auxiliary equipment and appliances using ladders and by climbing poles and entering crawl spaces
10+ years of experience
- Outside Account Collector for overdue customer accounts and prepared collection reports and disconnection of customer cable service.
- Service home and business accounts for repair and replacement of cable wires & connectors in the Dade and Broward counties.
- Perform technical trouble shooting procedures using testing equipment.
- Set up digital cable converter box programming & instruct customers how to properly use the cable box.
0-5 years of experience
- Troubleshoot current customer accounts (cable, internet, phone)
- Cable, Internet, and Phone installation including Cat5
- Training prospective technicians
0-5 years of experience
- Cable Field Contractor for SuddenLink
- Install and rewire coax cable and cable hardware to provide television, phone, and internet in personal homes.
- Accounting transactions from customers to SuddenLink.
0-5 years of experience
- Responsible for conferring with customers to determine the nature of problems or to explain repairs
- Responsible for disassembling entertainment equipment
- Calibrate and test equipment
0-5 years of experience
Pulling and routing CAT5 or CAT 6 cable.
- Installing telecomm equipment and testing.
- Dressing and terminating distribution frames (66 or 110 blocks, patch panels).
- Testing cable and troubleshooting networking issues.
- Installing cable trays, ladders, equipment racks.
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[Cable Technician]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
