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0-5 years of experience
- Covering a territory of over 150 miles I established and maintained constructive relationships between consumers and Sprint in order to effectively execute program objectives.
- Recognized six consecutive months for meeting and exceeding customer survey goals.
- Used Salesforce to schedule and assign personnel & equipment to jobs each week.
- Trained newly hired Phone Technicians on standard operations procedures, how to setup and use company
- Observed new hires in the field to ensure proper execution of duties and reinforcing good practices.
- Conducted product training, educating consumers on the benefits & features of mobile products by demonstrating key features.
- Assisted customers with setup of devices and troubleshoot technical issues.
- Completed business reports, and on going training in a timely manner, meeting all deadlines.
0-5 years of experience
- Responsible for repairing cell phone screens and associated items.
- Primary Station Manager: managed cell phone inventory, customer work orders, and currency exchange after completed sales.
- General office responsibilities: email correspondence, phone correspondence, and customer service.
0-5 years of experience
Sold various cell phone services, cellular devices and accessories
- Assist and cover all shifts as needed
- Assist customers with technical issues on their cellular devices and accessories
- Maintain a clean and organized store
- Put up and kept count of stock and all day transactions
- Provide courteous service to customers and to be cordial to all staff
- Communicate effectively both orally and in writing
0-5 years of experience
- Inspecting trading phones from different brands such as Apple, Samsung, Motorola, LG, HTC etc.
- Repairing phones: familiar with parts replacement, software and hardware issues.
- Designed Management & Inventory System (Web Interface) for storing and tracking inventory.
- Designed Sale and Repair System (Web Interface) for retail stores.
0-5 years of experience
PC setup
- Adding security certificates
- Manually cleaning the registry
- Meeting monthly sales quotas
- Prospecting with local businesses
- Troubleshooting devices
0-5 years of experience
- Inspect cameras and electronic devices
- Troubleshoot devices
- Repair devices as needed
- Keep detailed records of repairs
- Refurbished devices
- Work in a team to meet quotas
- Set up and tear down work material
0-5 years of experience
- Diagnose and Repair Apple, Android, and Windows Phone
- Repair Game Systems and Laptop Computers
- Organize and Maintain Inventory
- Help Customers with Various Technology needs
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Phone Technician
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
