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0-5 years of experience
Promoted and marketed [company name] services in order to enhance passengers’ travel experience by recommending products and award winning inflight entertainment system
- Improved and reorganized service operations in an efficient manner to specifically cater to customers’ needs while leading a team of 3
- Provided personal service to approximately 42 passengers by customizing travel preferences
- Organized and improved service operations to 300 passengers by prioritizing responsibilities
- Supervised culturally diverse colleagues to accelerate service while maintaining quality of service
- Adapted quickly during medical and safety emergency situations by immediately utilizing knowledge and conflict resolution skills
- Proficient Korean, Basic Japanese
0-5 years of experience
Organized and improved service operations to 300 passengers by prioritizing responsibilities in a timely manner
- Supervised culturally diverse colleagues to accelerate service while maintaining quality of service
- Adapted quickly during medical and safety emergency situations by immediately utilizing knowledge and conflict resolution skills
- Performed safety and security checks throughout the flight by consistently facilitating open communication with crew members and cockpit crew
6-10 years of experience
Provided for the safety and comfort of private charter passengers
- On international layovers, increased familiarity with many countries and discovered how to interact with people from different cultures
- Improved ability to adapt to different team dynamics while working with individuals from varied backgrounds, goals and age groups
- Became a more effective communicator while adding customer service and conflict resolution experience
- Trained in First Aid and CPR
10+ years of experience
Leadership responsibility for performance of service personnel while ensuring delivery of optimal care in accordance with customer needs and expectations. Mentored, counseled and disciplined staff about teamwork, deportment, safety, level of alertness to potential problems and quality of customer service. Ensured that subcontracted service personnel complied with corporate standards.
- Acknowledged by senior management for proposals that improved ser vice quality without increasing costs; Received numerous unsolicited com mendations and letters of appreciation from customers and pro fessional colleagues; Consistently earned Superior Performance Evaluations; Tap ped as Official Role Model for training classes of 25-30 new hires.
- Selected to represent In-Flight Department on Caribbean Airlines Pulse Team to expedite transition to new corporate identity while maintain ing com mitment to corporate vision of Superior Customer Service.
- Chosen to assist with inaugural party for dignitaries at opening of the Washington, D.C. station, represented airline at World Trade Market in London in 2000, and participated in other special events as needed.
0-5 years of experience
- Provided service in accordance with company requirements, working day and night shifts, serving customers from different nations and cultures
- Ensured the safety and comfort of all passengers on board flights
- Handled in-flight duty free sales and transactions
- Promoted to senior cabin crew member in only three years due to recognized leadership qualities and outstanding performance
0-5 years of experience
Successfully completed more than 4,000 safe domestic, regional and international flights
- Conducted safety checks of air craft equipments for safe flight
- Checked supplies for passengers and crew
- Prepared self to face any in flight emergencies (evacuations, medical emergencies, etc.)
- Performed safety demonstrations for passengers
- Made announcements over intercom to update passengers
- Stayed alert at all times and ready to respond to safety concerns
- Served in-flight food, including 5 course menu to business class customers
6-10 years of experience
Ensure safety, security and comfort of passengers on board.
- Administer first aid in medical emergencies and help sick passengers
- Take action in event of emergencies on board.
- Selling and proper accounting of duty free products.
- Carryout other duties as assigned by the cabin services department.
- Licensed and trained on the Airbus 330/340, CRJ-900, Boeing-300, 700 & 800 aircraft series.
10+ years of experience
Welcome passengers, explain flight safety procedures
- Informed and educated passengers on any unforeseen circumstances
- Ensured that all essential supplies are on board
- Ensured safety of passengers during take-offs, landing and emergencies
- Assisted the flight and ground crews
- Checked the condition of the aircraft cabin
- Sold and marketed products of different companies during flight
0-5 years of experience
Effectively anticipating and promptly responding to passenger request and staff needs
- Providing quality assurance reports to ensure the best levels of safety are maintained
- Completing Dispatch Paperwork and Flight forms
- Evaluating the performance of all assigned staff (4/5 crew members per flight)
0-5 years of experience
Served upwards of 100 customers per night with a coordinated team
- Handled any customer grievances and resolved them in the best way possible
- Entered previous night’s earnings into company spreadsheet and accounting software
- Prepared deposit slips
6-10 years of experience
Operated over 1400 flights to over 80 destinations worldwide and attended customers from all walks of life
- Responsible for up to 335 customers on board First, Business, and Economy Class cabins
- Flight Deck Communicator for emergency situations – direct report to aircraft Captain
- Managed and assigned tasks during flight of a multi-cultural crew member of up to 15 people
- Responsible for legal documentation to appropriate authorities for international flights
- Overall in charge of the complete Flight Operations from Ground Service to In-flight Service to Post Flight Service
- Promoted as Supervisor in 2011 the year [company name] won the prestigious Airline of the Year award
- Economy, Business and First Class Crew
- Operated up to 16 hours long direct flights and received complimentary letters from customers
- Attended First, Business, and Economy Class customers as well as high profile guests on board
6-10 years of experience
- Ensured the safety and security of scheduled in-flight cabin operations as specified by Omni Air Intl and the FAA.
- Ensured safety of passengers, crew and aircraft.
- Provided customer service excellence.
- Performed pre-flight safety checks throughout aircraft.
- Responsible for accurate passenger head counts.
- Responsible for accurate catering counts and proper galley protocol.
0-5 years of experience
Responsible for pre-flight inspection of safety equipment onboard aircraft
- Responsible for security check of the cabin and lavatories.
- Know location and operation of all of all emergency equipment on the aircraft
- Inspect Galley to ensure all equipment is in working order and ensure all catering supplies are stocked.
- Assist customers with carry-on items as they boarded
- Certified by the BAEL and DGAC
6-10 years of experience
Experienced providing high level of satisfaction in a wide variety multicultural passengers in domestic and international flights
- Managed crew teams as a leader supervisor developing strong relationships with coworkers for almost ten years
- Responsible to attend the requirements of customers with special needs
- Always ensure all customers were satisfied, happy and safe.
0-5 years of experience
Provide excellent on-board service, as part of a team of people with diverse cultural backgrounds.
- Operation of Boeing and Airbus aircraft.
- Scheduled on a roster basis, involving short, medium, and long haul flights.
- Training in safety, emergency procedures, and in-flight service from Emirates Aviation Training College.
0-5 years of experience
- Gave detailed and excellent customer service to clientele that reflected well on the airline.
- Coordinated service arrangements together with food and beverage, and tax free shopping on board.
- Implemented security and safety procedures in flight together with cabin crew members, performed sporadic security sweep inflight and kept the captain along with senior crew informed.
0-5 years of experience
Apply good secure checks of the small RJ’s and large RJs. As well as for the jets. Make sure every row of seats are identically correct. Sweep floors, and seal the label to the plane. There are 7-9 airplanes a night
- Properly clean all aisle ways and align all magazines in professional manner.
- Check for any substances you think may be dangerous
- Clean up all trash and wipe down each seat and tray
0-5 years of experience
Ensure the safety of the passengers and security of cabin loads and galleys
- Maintain open communication with the aircraft captain
- Achieving a professional standard of a good customer service
- Worked with staff to create the best connecting flight service available to passengers
6-10 years of experience
Onboard Spanish, Italian and French interpreter
- Trained and experienced in delivering high level service to secure and maintain customer
- Recipient of numerous unsolicited commendation letters to management and praise on customer survey forms
- Trained to recognize and respond to high risk in-flight and emergency medical situations
6-10 years of experience
- Offer good customer service to passengers on board
- Giving first aid to passengers where necessary
- Making announcements on behalf of the pilot and answering passenger questions during the flight
- Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination
- Ensure safety and security on board
- Completing relevant paperwork on board
0-5 years of experience
Part of the team handling Business class and First class passengers.
- Implementing the best In-class procedures and standards of a Global Airline to ensure the customers are comfortable and the flying experience is pleasant.
- Specially trained to deal with security and emergency situations.
- Attending the preflight meetings and noting down all the instructions about special passengers such as celebrities, bureaucrats etc.
- Reporting the supervisors about any serious issues regarding the seating hassles safety concerns, medical situations and related threats.
- Catering to the passengers promptly and as per their demands.
- Maintaining the plane reports and submitting it to the supervisor.
0-5 years of experience
Attending a pre-flight briefing.
- Carrying out pre-flight duties, including checking the safety equipments.
- Welcoming passengers on board and directing them to their seats.
- Serving meals and refreshments to passengers.
- Reassuring passengers and ensuring to follow safety procedures in emergency situations.
- Giving first aid to passengers where necessary.
- Ensuring passengers disembark safely at the end of a flight.
- Completing paperwork, including writing a flight report.
0-5 years of experience
Before boarding I inspect thoroughly for any problems or discrepancies of emergency equipment and making sure that cabins are safe and in order.
- Greet passengers while inspecting their tickets to verify information and to obtain destination information. If there’s a need of assistance to their luggage I would help them.
- Before take-off I demonstrate safety and emergency procedures such as the use of oxygen masks, seat belts, and life jackets and walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- I had been recognized for administering first aid on passengers in distress or medical emergency like having seizure, fainting and others. I also received Letter of Recognition for Outstanding Service during the flight.
0-5 years of experience
Attends preflight briefings on time
- Provide excellent friendly customer service and comfort to customers
- Works together as a team on board
- Ensures all safety regulations are adhered to in cases of emergency
- Demonstrates the use of emergency equipment
- Administers first aid to passengers, when needed
6-10 years of experience
Specialize in ad-hoc services and VIP clientele
- Adhere to the regulations regarding safety of the aircraft, customers and crew
- Ensures that all Flight Attendants fulfill their duties and responsibilities to customers and company
- Coordinates duties and assigns responsibilities to all Flight Attendants
- Act as the liaison between the Flight Attendants and Captain
- Assist with maintaining company’s on-time departure/arrival record
- Assist Union Steward with contract resolutions and flight attendant group communication
- Work with the Department of Defense on military missions
- Complete NAA managerial training course 04/2012
0-5 years of experience
Dispatcher for the pilots schedule and reporting to the ATC.
- Instruct passengers in the use of emergency equipment.
- Take inventory of headsets, alcoholic beverages, and money collected prior to landing.
- Assess the passenger cabin to make sure there are adequate supplies of food, beverages, and blankets.
- Check to see that passengers’ seat belts are fastened, seats are in the upright position, and bags are properly stowed prior to takeoff.
0-5 years of experience
Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, and that all meals and stock are on board
- Checking all passenger seat belts and galleys are secure prior to take-off
- Serving meals and refreshments to passengers
- Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers.
0-5 years of experience
Patrol cabin, check on and attend to passengers & flight crew
- Serving F&B to passengers and making regular announcements
- Performing cabin safety checks before and after disembarkation
- Providing Immigration forms of destination countries to passengers.
0-5 years of experience
- Check in and verify customers, assist customers with special needs, ticket passengers and assist in processing passengers, onboard aircraft.Tag bags, sell flights and look up other available routing for passengers.
- Assist in reconciliation of passengers, conduct search of aircraft as well as check and restock all necessary supplies.
- Responsible for routing passengers luggage to appropriate area for pick up.
0-5 years of experience
Stock check on all in-flight bars and necessary paper work
- Pre-flight Safety and Security check
- Boarding
- On board and ground sales
- Cash lodgements
0-5 years of experience
Cleaned and maintained cabins
- Restocked cabin supplies
- Drove required vehicles
- Collected client money
0-5 years of experience
Ensure Safety of Passengers
- Provide personal service to passengers
- Ensure passengers are comfortable
- Announce and demonstrate safety and emergency procedures
- Assist passengers with carry-on luggage
- Assist passengers while entering and disembarking aircraft
- Answer any passenger questions
- Assure the manifest is correct before closing the cabin door
- Be aware of all emergency equipment on board and its use
- Protect the flight deck
0-5 years of experience
Servicing and provide safety to passengers
- Control and Manage the other members of the crew
- Verifies tickets
- Observes passengers to detect signs of discomfort
0-5 years of experience
- Universal Precautions
- Security Check
- Janitoral Duties inside the plane
- Chemical Safety & Hazard Awarness
0-5 years of experience
Security Assistance
- Technical Support
- Assist Passengers
- Prepare airplanes for a timely departure
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Cabin Crew
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
