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0-5 years of experience
- Educated customers of Bloom grocery stores about a variety of exclusive Dietz & Watson products via one-on-one interaction.
- Increased sales by over 50% within one month and maintained those numbers by furthering brand loyalty with customers.
- Cultivated and sustained positive working relationships with customers and staff members of Bloom.
- Submitted detailed, accurate reports for inventory, payroll hours, and material used.
0-5 years of experience
- Provided utmost customer service with extensive knowledge of Samsung’s product portfolio
- Responsible for analyzing and developing improved CRM strategies to increase marketing and sales metrics on monthly basis
- Successfully launched new products in an experiential marketing environment and assisted in creating social media content to further enhance brand awareness
- Increased all CRM metrics by over 10% annually, as well as strengthening company revenue with high personal sales record
0-5 years of experience
Participated in organizing and training for school orientations for prospect students
- Provided detailed information and facts about school history to new students
- Organized and led students on an expanded tour of school campus
- Conveyed recommendations for questions about specific fields of study
- Worked together with co workers to ensure overall visitor satisfaction
0-5 years of experience
Offered exceptional customer service to differentiate and promote the company brand.
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
- Communicated information to customers about product quality, value and style.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Educated customers on product and service offerings.
- Helped customers select products that best fit their personal needs.
0-5 years of experience
Conducted brand promotions, including venue selection through researching and identifying ideal target markets
- Responsible for developing and maintaining relationships with venue owners as well as contract negotiations
- Interviewed individuals through consumer engagements to collect and record product preferences and feedback using handheld data capture devices
- Received promotion, then trained and supervised 2 junior employees
0-5 years of experience
Harmonized with other BAs (brand ambassadors) by meeting for the first time a few minutes prior to working an event together
- Promoted Miller/Coors by providing customers at venues with knowledge on the products through facts, samples, & giveaways
- Developed “Recap form” to evaluate & progress each event such as: location, time, bar spend, customer demographics, competitor brands
- Demonstrated enthusiastic public relations working at a different venue & working with different coworker every event
0-5 years of experience
- Researched, coordinated and managed events in the Los Angeles and Orange County.
- Assisted CEO and Director of Hope at Home with tasks and business development.
- Managed and stocked wine inventory in Los Angeles area.
- Brand development, expanding network to promote Hope at Home.
- Hope at Home customer service, created survey to insure customer satisfaction.
- Managed new accounts for ONEHOPE as well as maintained existing accounts.
0-5 years of experience
DJ Performance Software Developer
- Wrote, recorded, voiced, and edited online video tutorials that generated significant sales
- Wrote long and short copy for web and branding efforts alongside product team
- Performed interviews and represented company in press outreach relations
- Responsible for managing artist and high profile relations, as well as corporate partners
0-5 years of experience
Create brand awareness in retail locations through trial and promotional activity.
- Manage set up and tear down of display and stored display safely.
- Contact retail locations weekly to ensure product inventory is at a level where execution can be completed before scheduled activity.
- Successfully built and maintained strong business relationships with staff and management at retail locations.
- Interviewed potential candidates.
- Trained and coached Brand Ambassadors and audit Brand Ambassadors by traveling to several different retail locations throughout the 8-week program in Kentucky and Indiana to ensure key messages are being delivered and brand ambassadors are remaining compliant with client.
- Prepared and completed paperwork daily, including documenting coupons distributed, and tracking challenges and insights.
- Prepare next day paperwork and coupons to be distributed.
- Conducted inventory counts at the end of each shift, and weekly for stored inventory.
- Traveled to New Orleans, LA for VooDoo Fest, and Orlando, FL for EDC Orlando to work events.
0-5 years of experience
Created new cross-promotional marketing opportunities to grow user base by developing relationships with targeted partner organizations, professional athletes, teams, media, and other influencers.
- Identifying, assessing and negotiating local key event sponsorship and media opportunities to help drive ZICO brand awareness in local market.
- Set-up and breakdown event equipment.
- Accountable for executing event-marketing activities, on/off premise events, trade shows local key connects with the target consumer.
- Acted as a liaison between the regional retail teams and the marketing department.
- Initiated and assisted Regional Marketing Manager by creating and maintaining employee schedules, monthly recaps of events, sampling goals, field budget, and expenses to ensure brand objectives, that lead to a team lead promotion.
0-5 years of experience
Positive interaction and punctual service to guests ensuring they have an experience which will encourage them to return time after time.
- Catering to guests while maintaining a friendly and enjoyable environment.
- As Brand Ambassador-led marketing effort with local business’ resulting in increased sales at home store
- Locking in customer sales and doing maintenance on customer accounts.
- Responsible for all sales, tanning booth equipment totaling $20K, changing booth bulbs, configuring daily sales, inventory customer accounts, and payroll of 10-15 employees.
- Hiring and training numerous new staff members.
0-5 years of experience
Drove sales to reach exceed monthly goals by 20%
- Designed, set up and executed in-store events
- Assisted with floor set visuals and designed window visuals
- Built relationships to grow strong clientele base
0-5 years of experience
Created original social media post for Facebook, Twitter, and Instagram
- Wrote press releases, media alerts, social media campaigns, and consumer marketing strategies to promote the new burger on the menu
- Organized and executed the group event hosted at [company name]College Park
- Researched competitors of the restaurant and presented the information in a PowerPoint to the Marketing Analyst
0-5 years of experience
Responsible for generating sales by engaging and connecting with customers and maintaining a neat, clean and safe working and shopping environment.
- Create a positive, welcoming experience by demonstrating a customer first mindset while educating customers on products, offers, styles and fit, as well as promotions.
- Deliver customer service to increase and drive sales to meet customer needs.
- Contribute to a positive working environment while ensuring that merchandise and the store are easy to shop, accessible and meet brand standards.
- Assist team members in customer interactions and operational processes by effectively following all store policies and procedures.
0-5 years of experience
Experienced in dealing with a variety of customer personalities and identifying customer needs
- Learned how to troubleshoot POS systems
- Able to multitask quickly and efficiently, handled daily routines while helping customers
- Mentored new hires and taught skills needed to run the store smoothly
- Flexibility to work at different times of the day
0-5 years of experience
Embody corporate identity in appearance, demeanor, and values. Present client’s products in an appealing manner with desired result of getting potential customers to purchase product. Achieve results through providing samples of the products while advising customers of potential uses of merchandise offered. Key element is in the ability to utilize promotional strategies that strengthened customer/product relationship.
- Effectively utilize my interpersonal skills to work with customers as well as other team members
- Educate potential buyer of the benefits offered by the product
- Maintain an organized file of all paperwork for each event
- Provide positive image for employer and products offered
0-5 years of experience
Assisted in starting a high-end jewelry company in 2012
- Account representative responsible for networking and relationship building with both B2B and B2C interactions through trade shows, private viewings and brand ambassador activities
- Responsible for all marketing and branding activities: formulated strategy with goal of building brand awareness
- Decision maker: photographer, graphic designer and web developer
- Determined media placement in appropriate channels (ie. Magazine publications, digital, editorials)
0-5 years of experience
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
0-5 years of experience
Greeting and assisting customers and quickly responding to their inquiries and needs.
- Ensures that all customers receive good service and quality merchandise
- Assists in organizing and stocking merchandise in the showroom as directed by Managers
- Performs other duties as assigned (i.e. greeting, cashiering, selling, cleaning, stocking)
0-5 years of experience
Research, coordinate, and host marketing events and media opportunities relevant to brand and partnering organizations to drive brand awareness
- Seed and develop lasting relationships with market influencers to further brand recognition and sales
- Execute sampling initiatives to increase brand trial and brand visibility to get potential customers interested in the product
- Report and log consumer feedback for improved sales management
0-5 years of experience
Responsible for training on Brand Products for various different clients across the Nation
- Responsible for travelling throughout the various states to train employees of the value and services each product provided for their particular brand
- Observe and coach employees as they attempt to implement and offer the product in every conversation with their members as appropriate
- Conduct Pre and Post testing of each branch employee to determine awareness of the product and services being implemented
- Serve as a Brand Ambassador between travel at Atlanta Hartsfield Jackson Airport, offering credit card products and services to Airline passengers for Delta Airlines and American Express
- Give excellent customer service to travelling passengers as they travel throughout the Atlanta Airport
0-5 years of experience
Responsible for all aspects of merchandising and inventory control within the assigned territory, including maximizing customer sales and controlling expenses.
- In-store merchandising and submitting daily reports
- Utilize by door selling to effectively measure business by brand and store level
- Develop strong relationships with in-store personnel and management
- Educate in-store personnel and staff on product including seminars.
- Manage area as a small business and demonstrate ownership, accountability and initiative through sharing ideas with DM and sales associates
0-5 years of experience
Helping customers find exactly what they’re looking for.
- Folding Clothes, making the store look nice and neat.
- Always having good customer service no matter the situation.
- Brand Ambassador of the month.
- Employee of the month for June of 2014.
0-5 years of experience
- Manage groups of six to seven brand ambassadors while achieving marketing goals
- Perform post-event reports to further improve quality of product and services
- Gained experience in brand marketing and sales
- Market consumer brands and products to the general public
- Travel to event locations throughout the DMV area
0-5 years of experience
Develop comprehensive marketing and recruitment strategies to drive awareness and interest in [company name]
- Partner with different businesses and universities to be affiliated with [company name]
- Facilitate local marketing events to drive membership growth
- Recruit universities and residential areas in Midtown and Downtown in efforts to expand
- Create, manage and update business and school landing pages using Drupal
- Write and edit correspondence, creative promotional literature, newsletters, direct marketing material, and internet marketing
0-5 years of experience
- Part of a global branding strategy to reinforce Samsung’s high end image.
- Worked with colleges to increase CRM activity and achieve $1.5 million in in-store referral sales.
- Assisted and built relationships clients by offering product information, recommendations, and concierge shopping services.
- Delivered a positive experience of the Samsung brand to guests by conveying key marketing messaging.
- Represented Samsung during major media events, product launches, and press conferences.
- Audio coordinator and engineer for live performances and events.
- Conducted monthly student and marketing group tours of the Samsung Experience showroom.
- Managed inventory of product models and serial numbers.
0-5 years of experience
Greet all incoming customers
- Efficiently help customers complete transactions
- Responsible for knowledge of promotions and products
- Build repertoire with returning and new customers
- Accurately prepare ship from store orders
- Organize activities to engage 5 children throughout the day
- Ensure safety for children at all times
- Provide transportation to and from activities
0-5 years of experience
Entice clients with the magic of a luxury jewelry brand
- Encourage a woman to express herself through jewelry and create a magical experience
- Ensure that a purchase will be special, luxurious and exclusive for the discerning client
- Client focused to maintain trust and build long term relationships
- Establish and retain phenomenal client book
- Goal oriented and sales driven always significantly exceeding sales goals
- Excels at daily store operations, including merchandising and visual displays
0-5 years of experience
Responsible for representing and being knowledgeable about specific brands. Executes an experience for potential customers and engage them in order to inform and educate about the product.
- Carry out events from the very beginning with set up to the end break down, while also being the face of the brand during the event
- Maintain a professional relationship with everyone involved in the activation from start to finish
- Report to supervisor, and develop assessment about how the activation went, and improvements that can be made
0-5 years of experience
2014: 1100% above regional plan
- 2013: 300% above regional plan
- Spearheading the KY, IN, OH, IL markets for [company name] (8 managers originally selected across the nation)
- Developing multiple markets supported by an expanding sales team
- Enriching C level relationships with industry partners locally and nationally
- Compose monthly regulatory audits for ASA agreements to ensure RESPA compliance
- Drive key production metrics including market share, sales volume and partner retention
- Negotiate and close contracts; overseeing 7 ASA agreements and 12 office locations
- Actively manage marketing and expense budgets for assigned territories
0-5 years of experience
Partner with department manager on strategies to strengthen denim business
- Product knowledge on premium denim brands such as Rag & Bone, J Brand, 7 FAM, and more
- Exceed seasonal and monthly sales goals for denim
- Communicate with buyers on department needs
- Exceed personal sales goals
- Build and maintain customer relationships
0-5 years of experience
Plan and prepare advertising and promotional material to increase sales of products
- Interact with customers, company officials, and sales department
- Target, identify and develop contacts for the company promotional campaign
- Promote merchandise on social media outlets, including FACEBOOK, TWITTER and INSTAGRAM
- Utilize organization, communication, and leadership skills as a representative of the company
0-5 years of experience
Develop campus specific marketing strategy for BAT test and identify effective methods to reach students and professors
- Work closely with management to administrate promotion activities affecting brand
- Communicate with campus representative on project statuses
- Engage students and campus representative in activities and programs in order to achieve [company name] Aptitude Test popularity
0-5 years of experience
- Positively represent the [company name] brand name by being knowledgeable and well versed in all products.
- Customer service representaion
- Responsible for planning executing corporate sampling events.
- Strategize marketing techniques for various merchandise.
- Revise service techniques to improve customer service efficiency.
- Trouble shooting Revel Systems.
0-5 years of experience
Currently work as the first line representative for my client in the field (Music Festivals, BBQ Festivals, Rodeos, and other large scale events).
- Provide a positive brand image by engaging with consumers through verbal interaction.
- Through experience I have become highly skilled in educating and communicating with consumers.
- Certified in food and beverage handling
0-5 years of experience
Promoting brand awareness through personal selling
- Promotional events and trade shows in the surrounding area
- 360 promotion by visiting businesses nearby our mission target
- Cold calling
- Setting up “energy breaks” for businesses that wish to know more
- Warehouse duties that include mission and overall inventory
0-5 years of experience
- Represent, advertise/market and promote various companies/networks products or current promotions including TBS, Planet fitness, SoBe Beverage, etc. across the Chicagoland area
- Assist with set up and break down of booth, tent or other promotional hardware
- Review with team members and event supervisor/s the daily marketing strategy/marketing plan for the entire promotion to most effectively raise brand and product awareness
- Engage and effectively communicate with foot traffic about current promotions or products
0-5 years of experience
Promote the [company name] Brand
- Learn and execute grassroots marketing strategies to increase number of users
- Discussing [company name] with major members of the U of A community such as athletic directors, coaches, and athletes
- Build the University of Arizona [company name] community
- Digital and social media based platform
0-5 years of experience
Represented the company and educated shoppers about new offers
- Engaged customers in activities and programs in order to achieve brand popularity
- Set up and tore down event sites where applicable
- Supported brand and marketing initiatives
- Drove sales through presentations and training
- Built relationships with external and internal forces to engender keen awareness
- Worked closely with management to administrate merchandising activities
0-5 years of experience
Welcoming Customers in the store
- Giving directions
- Being knowledgeable about the benefits and uses of each product.
- Handling sales transactions, which may include operating cash registers.
- Keeping the work environment neat and clean.
- Ensuring that all products or merchandise are placed in their respective areas.
- Ensuring that all stock is replenished.
0-5 years of experience
Negotiate and execute on and off premise sponsorships and activations
- Activate sponsorships that reach between 75 and 5,000 people
- Take photographs for social media channels
- Schedule branded vehicles for use in marketing field
- Maintain inventory of marketing materials and product
0-5 years of experience
Market and provide information about a brand, a product or service on behalf of a business organization.
- Communicate and interact with customers, sales prospects, business partners and the media.
- Generate leads and sales opportunities
- State Farm Ambassador at Sounders/Seahawks Games
0-5 years of experience
Engage customers in activities and programs in order to achieve brand popularity
- Explain products to persuade customers to purchase products or use services.
- Set up and arrange displays area to attract the attention of prospective customers.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
0-5 years of experience
- Markets specific brands to consumers.
- Works with third party vendors as needed.
- Fulfill branch requests for posters and materials in support of goals.
- Support the growth and expansion of company products and services.
- Provides reports based on information collected such as marketing trends, competition.
0-5 years of experience
- Engage with consumers through friendly and informative interactions
- Be an expert on the brand, products, ingredients, and nutrition information
- Introduce new consumers to the brand through sampling/give-away events
- Represent the brand in a positive light at all events as well as through social media
- Participate in and promote brand social media engagement
- Track and monitor product inventory and sales for each event
0-5 years of experience
- Specialty Entertainer
- Training to gain intimate knowledge of the product or industry and using it to promote sales, or efficacy.
- Engaged repeat and new customers to meet expectations and encourage loyalty
- Performance and hosting responsibilities
- Educated customers on the perks of brand loyalty
0-5 years of experience
- Represented specific client products at retail locations and private events
- Educated clients about product information and company mission
- Engaged clients in activities in order to achieve brand popularity
- Drove sales through presentations
- Worked closely with management to administrate promotional sales of products
- Customer service representative within store locations and private events
0-5 years of experience
- Generate public interest by providing complete information about brand
- Interface between production, sales, and public relations team, in addition to prospective and existing clients
- Pair up with event team to make operational adjustments based on proven successes and shortfalls
- Model clothing and accessories for brand
0-5 years of experience
- Enthusiastically represented multiple clients’ brand and product.
- Educated and informed shoppers or event attendants about everything the product had to offer.
- Engaged with shoppers or event attendants and shared the key messages about the clients’ and sponsors’ products to create a “buzz” to gain attention.
- Enthusiastically created memorable brand experiences for shoppers and event attendants.
- Worked with local store managers and brand managers to give the shoppers and event attendants a fun event-filled experience.
- Provided detailed feedback on shopper and brand attendants interactions and comments throughout the event.
- Maintained working knowledge of all client products in order to accurately represent the brand.
0-5 years of experience
- Educate shoppers on new offers and promotions during demonstration events
- Encourage and communicate with customers to create a demand for products
- Collaborated and define promotional budget during brand events
- Recognize trends and opportunities for sales during demonstration events and generating new innovative ideas
Brand Ambassador Duties and Responsibilities
Generating interest in a company is not always easy. Consumers have a range of choices, so businesses need to find ways to stand out. To this end, Brand Ambassadors may be charged with a variety of tasks. From our analysis of job listings, these are some of the main things Brand Ambassadors may be called upon to do:
Demonstrate Merchandise Brand Ambassadors bring products to life. They may show at a store or an expo how something works, such as a cleaning product removing a stain or an electronic toy in action.
Distribute Samples Letting people try something for themselves is a great way to build interest and trust. A parent may be hesitant to buy a whole package of a new granola bar if unsure whether or not the kids will like it. But if a Brand Ambassador passes out free samples that get a thumb’s up, the decision becomes easier. Handing out coupons is another frequently used tactic.
Inform Customers With their superior knowledge of what they are promoting, Brand Ambassadors field questions about the product or service and convey what makes their company better or different than competitors. They may pass out literature with details, statistics or testimonials that support what they are saying. For food products, they may chat with customers about uses in various recipes.
Generate Sales Brand Ambassadors work to increase sales both directly and indirectly. They may have items available to purchase on the spot. In such cases, they are responsible for displaying them, monitoring sales and reporting figures to management.
Build the Brand Brand Ambassadors may spend time on social media interacting with the public, answering questions and conversing about the company. They also may be responsible for the same types of actions in a physical environment, such as helping holiday shoppers choose gifts at a boutique. Some may travel to conferences, festivals or any other venue whose attendees might be part of their target audience. For instance, Brand Ambassadors for a beer company may routinely have a presence at sporting events.
Brand Ambassador Skills
Part educator, part promoter, Brand Ambassadors need to know everything they can about what they are trying to sell and to display their enthusiasm for the product or service in ways that get others equally excited. When selecting Brand Ambassadors, hiring managers look favorably upon the following:
- Interacting seamlessly with anybody
- Listening carefully to understand customer concerns and offer a thoughtful response
- Speaking clearly and invitingly to encourage interaction
- Dressing appropriately, being polite and representing the company favorably at all times
- Learning willingly as new products get developed or improved features become available
Brand Ambassador Education and Training
Brand Ambassadors typically hold at least a high school diploma. Many have taken college courses or have earned a post-secondary degree. Common fields of study include marketing, communications and business. Brand Ambassadors go through a good amount of on-the-job training to become thoroughly familiar with the products and services they are assigned to promote.
Brand Ambassador Salary
The median annual salary for Brand Ambassadors, categorized by the BLS as Demonstrators and Product Promoters, is $25,610. Brand Ambassadors in the 10th percentile earn about $19,400 a year, and the highest paid make more than $48,400 a year. Brand Ambassadors in Rhode Island, Massachusetts and the District of Columbia make the highest median salaries in the U.S. – $40,890, $35,550 and $34,240, respectively.
Brand Ambassador Resources
While we’ve provided a great deal of information on becoming a Brand Ambassador, there’s plenty more to learn. Here are three books that people interested in the career may find helpful:
Brand Advocates: Turning Enthusiastic Customers into a Powerful Marketing Force by Rob Fuggetta – The job of Brand Ambassadors becomes easier when they tap into the power of loyal customers who truly love their product. This book explores how to harness the power of advocates. Readers praise its “actionable advice” that will get you to rethink marketing strategy.
Luxury Sales Force Management: Strategies for Winning over Your Brand Ambassadors by Dr. Michaela Merk – Brand Ambassadors interested in understanding what it takes to create and build a luxury brand will enjoy this thorough, yet easy-to-read book by an author who is an international marketing and retail expert.
Brand Identity Breakthrough: How to Craft Your Company’s Unique Story to Make Your Products Irresistible by Gregory V. Diehl – Covering such topics as why identity matters, creating your brand identity and telling your story to the world, Brand Ambassadors reading this Amazon bestseller are sure to walk away with a better appreciation of their role in a company’s marketing strategy.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
