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Commercial Manager Resume Samples
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0-5 years of experience
Proposed and negotiated outage services, long term service agreements and upgrade packages for the fleet covering Texas, Oklahoma, and Louisiana.
- Closed $67M in offerings ($38M in contribution margin) for opportunities in 2008.
- Proposed and managed opportunities valued at $590M in commitments and $390M in contribution margin.
- Recognized for assisting and training the Latin America team, and helping fill knowledge gaps resulting from a global restructuring, and given the “Southern Region Commercial Operation’s Quarterly Award for Expertise.”
6-10 years of experience
Maintain and Grow Commercial Business for [company name]. Gain needed trust with Commercial Accounts by giving service which far exceeded their expectations. Maintain existing accounts and add new accounts to grow business to exceed $4,000 a week. Give a personal touch by getting to know your accounts. Manage the one store concept which [company name] expects. Use your drivers to be your eyes and ears to grow the business. Maintain proper inventory and outside buys to avoid lost Customers. Control Expenses. Maintain within [company name] policy for loss prevention. Hiring and Termination of Employees.
- Increased sales and profits each fiscal year as manager. First year as Commercial Manager Increase sales 4333% versus previous fiscal year.
- As Store Manager was on front page of Witt scoreboard. Met or Exceeded goal setup by [company name]. Store was consistently making profit for the company.
- Have taken required [company name] Manager’s Training and Completed Commercial Certification Training. Obtained Parts ASE Certification.
6-10 years of experience
Maintain and Grow Commercial Business for [company name]. Gain needed trust with Commercial Accounts by giving service which far exceeded their expectations. Maintain existing accounts and add new accounts to grow business to exceed $4,000 a week. Give a personal touch by getting to know your accounts. Manage the one store concept which [company name] expects. Use your drivers to be your eyes and ears to grow the business. Maintain proper inventory and outside buys to avoid lost Customers. Control Expenses. Maintain within [company name] policy for loss prevention. Hiring and Termination of Employees.
- Increased sales and profits each fiscal year as manager. First year as Commercial Manager Increase sales 4333% versus previous fiscal year.
- As Store Manager was on front page of Witt scoreboard. Met or Exceeded goal setup by [company name]. Store was consistently making profit for the company.
- Have taken required [company name] Manager’s Training and Completed Commercial Certification Training. Obtained Parts ASE Certification.
0-5 years of experience
Full P&L responsibility for the commercial business at the North Broadway location.
- Supervised up to two drivers in the timely delivery of parts to customers.
- Oversaw inventory management including recalls and inventory levels pertaining to commercial promotions.
- Grew commercial sales by 450% in four months.
- Increased market share by dramatically improving responsiveness and timeliness to customer needs.
- Researched market to identify potential customers and doubled the number of accounts.
- Initiated over a dozen new sources of parts to profitably meet customer needs that could not be met internally.
- Developed and implemented a parts order management system to ensure accurate tracking of new orders, deliveries, returns, and outside suppliers.
- Introduced use of two-way paging system to increase efficiency in driver dispatching and delivery accuracy.
0-5 years of experience
Managed instructional design and delivery functions for internal and customer training for both instructor-led and web-based / blended delivery platforms through two managers and extended staff of 19 with a $4.5M budget.
- Managed department budget for Global Service Education during 2007; ended year under budget by $7.5K even with a $20K/month tasking.
- Developed and secured approval of a three-year plan to modernize training function by incorporating industry-best practices and increased use of distance-learning technology into offerings.
- Managed development and delivery of product instructor-led and online training materials, ensuring on-schedule and quality delivery to support introduction of product into the market.
- Managed customer training function to ensure a 10% minimum ROI on each course over rolling three-month periods.
- Led team of district managers to revise position descriptions, develop career paths, establish promotional criteria, and establish job standards for three grades of the Field Service Representative position.
0-5 years of experience
Defined and drove lead generations best practices for the initial stage of the company in the US market
- Developed and implemented strategic marketing initiatives to position the firm in the US market for long-term growth
- Established new business relationships with key partners in multiple industries (Financial, Retail, IT) with full P&L responsibility
- Liaised with Sr. International Product Management to improve customer retention, identify new business opportunities, and create value propositions for B2B SaaS products and applications
- Managed marketing and segmentation projects/promotions oriented to increase product penetration in key sectors
6-10 years of experience
Responsible for managing the meter reading, billing, credit control, and customer relations functions.
- Managed over 200 employees, the largest division within NAWEC.
- Managed several interrelated business functions and relationships such as billing, customer relationships and credit control and was first point of contact with customers.
- Provided excellent customer service, dealt with various customers with different perceptions, attitudes and experiences.
- Processed re-engineering with a view to streamline processes, cut down on customer waiting time and eliminated unnecessary activities.
- Designed the billing cycle for budget and set targets for manager/supervisors
- Created a Revenue Protection Department: Reduced fraud; water, and electricity losses, significantly. Increased revenue billed and collected.
- Championed the proliferation of prepayment metering and innovative vending solutions by replacement of conventional (credit meters), including installation at government, local government, and municipal facilities. Institutionalized a nation-wide policy of connecting all customers with prepayment meters only
6-10 years of experience
Provided support to businesses, subsidiaries and service departments to develop, implement and manage good commercial practice in respect of business winning and delivery activities
- Analyzed solicitations in conjunction with other customer requirements and communications, and determine final document structure
- Reviewed technical and commercial proposals in response to tenders from US and United Kingdom authorities with specific emphasis on USAID and Department for International Development (DFID) contracting
- Provided support to businesses in contract negotiation, risk assessment and set up of contractual and multi-donor fund disbursement mechanisms
- Managed accounting activities – forecasting revenue projections, cost accounting and sales ledger control
- Managed a team of administrators
0-5 years of experience
Spearheaded a start up operation for tenant improvement (fit-out) projects on turnkey basis. The scope of work included MEP activities and securing building department permits including managing consulting firms.
- Solicited and validated public bids with one quantity surveyor and administrator assistance.
- Attended and organized weekly meetings with consultant and owner representatives. Maintained positive relationships with end user by team work and coordination of construction activities to meet project milestone dates.
- Planned, coordinated and managed construction activities worth of QR22 million during my employment with RG.
- Motivated and supervised a jobsite team that consist of construction manager, safety engineer, Sr. site engineer, (4) foremen and (60) skilled and un-skilled laborers.
0-5 years of experience
Managed 12 Advance Auto Part stores
- Managed 255 Regional and National Accounts
- Managed 155 Employees
- Coordinated and Presented Monster Jam Truck Show at Bridgestone Arena, Nashville, TN, 2010
- Ranked in Top 5% in Commercial Sales 2010 winning Presidents Club Trip
- Increased Sales over 22% to target in 2010
0-5 years of experience
Developed sales strategy for all markets Ivory Coast, Gabon and Congo and generated new opportunities increasing sales by 200% in the company mobile phone business by arranging a POS contract with the country telecom operator Orange
- Managed and analyzed all financial reporting including budgets, P&L, balance sheet, sales reports, cash flow, aged debtors
- Negotiated contracts, product prices and traveled to China and the US to interface effectively with vendors and developers
- Managed banking relationships to obtain the most favorable outcomes and assisted in product delivery and inventory management
Commercial Manager Duties and Responsibilities
Commercial managers work for a variety of different organizations, which affects the exact duties they take on. Based on job listings we analyzed, a commercial manager’s duties typically involve:
Develop Relationships with Clients Commercial managers build relationships with clients to establish new contracts. They also develop strong relationships with different departments within their company to ensure everyone is working toward the same targets and goals.
Create Plans for Business Growth Developing strategic plans to encourage business growth is a regular duty of commercial managers. They use analytics to create action plans that are based off data and statistics, and interpret results against targets.
Develop Pricing Structures Commercial managers develop risk assessments and pricing structures for products to work toward commercial efforts. Financial planning and budgeting is an important aspect of this job.
Oversee and Direct Contractors Commercial managers are responsible for overseeing staff, suppliers, and contractors to ensure that deadlines are met. If issues arise with contractors, commercial managers work with them to resolve the problem as quickly as possible so as not to affect the schedule.
Monitor Regulations Commercial managers make sure stakeholders adhere to and understand contractual obligations, and also determine when processes violate regulations. They assess risks and make recommendations based on analysis of all factors affecting a business situation.
Commercial Manager Skills and Qualifications
Commercial managers are organized negotiators who are extremely motivated to hit targets and goals. Typically, employers require a bachelor’s degree in business, marketing, commerce, or a similar subject, as well as the following abilities:
- Commercial awareness – commercial managers should have a good understanding of the state of the current market in their industry. They should be constantly updating this knowledge, which includes keeping up to date with the latest contract laws and regulations
- Mathematics – commercial managers often deal with administrative financial tasks, such as overseeing revenue, so they need good math skills
- Interpersonal skills – an important aspect of this job is developing relationships with clients and external points of contact, so commercial managers need great communication skills
- Teamwork – commercial managers typically work as part of a team and collaborate closely with other departments, so it’s important that applicants for this role have the ability to work well with others
- Time management – meeting deadlines for projects and tasks is key in this job, so applicants must be organized and able to manage their time effectively
Commercial Manager Education and Training
The minimum requirement to become a commercial manager is a bachelor’s degree in business, marketing, or a subject related to commerce. Employers also expect candidates to have a good understanding of and experience with market research and negotiation. Applicants for this job must demonstrate talents for commercial awareness, client liaising, project management, and team leadership.
Commercial Manager Salary and Outlook
The median annual salary for commercial managers is over $84,000, according to PayScale. Commercial managers in the 10th percentile earn around $37,000 annually, while the highest paid earn around $143,000 a year. The higher end of this salary includes bonuses that can reach up to $26,000 and commissions that can exceed $45,000. A large majority of employers offer dental plans and medical insurance as part of their benefits package. The Bureau of Labor Statistics predicts that this sector will grow by 10 percent through 2026.
Helpful Resources
We’ve collected some of the best resources to help you learn how to develop a career as a commercial manager: “8 Habits of Highly Successful Commercial Managers” – commercial managers take on a range of responsibilities and dip into a number of different roles, from sales and marketing to financial management. This blog highlights eight ways commercial managers can become more successful in their jobs
The Commercial Manager – a great reference for anyone in the commerce industry, this book covers a wide variety of topics, from contract negotiation and procurement to risk management
The Construction Commercial Management Network – nearly 20,000 people have joined this commercial management group for the construction sector, making it a great networking resource for those new to this role
Business Analytics for Managers – with businesses evolving all the time, it’s important to use data to make better decisions. This book helps readers make choices that add value and encourages data-driven thinking through data mining and statistics
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
