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0-5 years of experience
Responsible for performing multi-tier IT support across multiple systems and networks including MWR, corporate, unclassified, classified networks. Lead network administrator and secondary system admin of domain controllers, proxy and exchange servers in conjunction with multiplexing encryption devices. Each of these networks was maintained over a variety of mediums to include cat 5, fiber and a radio shot. Provided 24/7 on-site customer service for installation/replacement/update of hardware/software including encryption devices. Continuous monitoring of each network with security logs, periodical testing of system backups and recovery. Aided in the certification and accreditation Package in accordance with DIACAP.
- Maintained a service availability rate over 98% for over 100 customers.
- Increased the speed of MWR network by over 35%
- Reduced the electrical draw of our networks be removing unnecessary equipment and optimized network flow.
0-5 years of experience
Provide business partnership to all finance project managers to develop and deliver strategies that support project execution and the appropriate training approach to maximize solution effectiveness for project savings in excess of $30M annually through successful project implementations
- Manage a global team of professionals who focus on Finance employee competency and curriculum development as well as training content development and training delivery
- Leader on Corporate Training Council focused on establishing best practices, governance, and ensuring compliance
- Effectively executed the training of the global Finance organization for the BJ Services acquisition (>$5 Billion)
- Established a training playbook methodology including business case analysis modeled after Kirkpatrick to ensure project solution and training approach supports project outcomes
- Manage a “Finance Academy” to address skill set gaps for 3,000 employees worldwide
- Performed deep dive analysis on causes to Accounts Payable backlog. Resulted in focused implementation of training program and 39% improvement in on time payment
- Developed five web based training modules which replaced instructor led training providing a savings of $2,000 per employee trained
0-5 years of experience
Controlled inventory data systems and oversaw all daily operations of grocery, dairy, frozen food, general merchandise departments.
- Trained, scheduled, evaluated, and led staff of up to 47 in all store functions.
- Managed diversity and labor relations issues, payroll, client service, safety, security, and sanitation.
- Supervised department merchandising to maximize sales and profitability.
- Modified associate schedules for optimum availability and productivity.
- Interfaced with senior management to develop short/long term organizational goals and objectives.
0-5 years of experience
Revised executive communications (CEO & Executive staff) in order to drive clearer alignment of >100K Employees to corporate objectives, improve employee engagement and profitability.
- Leveraged sales, international and people experience to overhaul CEO and executive internal communication strategy, resulting in 90% or higher employee satisfaction survey scores.
- Led corporate-wide initiative to transform corporate employee communication strategy from news and information channel to strategically-contributing organization.
- Managed project to provide >100k employees with personalized ‘brand refresh kit, ‘ the largest-ever customized content project undertaken by employee communications.
0-5 years of experience
Collaborated with sales team on digital, print, and event marketing campaigns
- Facilitated a Viewing Party for an international golf event that drew nearly 100
- Designed and sent targeted email campaigns; grew contact list by 4,000 people in one year
- Developed and grew relationships with media, community and industry partners
- Managed a team of four that included a graphic designer, as well as marketing and communications staff
0-5 years of experience
Managed event promotions (100 events annually)
- Managed all email marketing through Constant Contact
- Managed all social networking communications
- Managed and created all published materials produced by the Chamber: Communique E-newsletter, Coral Gables Chamber Connection Newsletter, Community Connection supplemental newsletter, event signage, event programs, membership recruitment
- Created and maintained all business partnerships w/member printers and design publications and affiliated public relations companies
- Multimedia (PowerPoint presentations), and photography at all events
- Management experience- Supervised the performance of three employees
0-5 years of experience
Information Systems Technician 1st Class (E-6), [company name]
- Managed a team of 12 Technicians on Defense Messaging System (DMS), Video Teleconferences, Local Area Network accounts, and Secure Terminal Equipment (STE) communication support for a command of over 350 personnel.
- Orchestrated and engineered the transition of 2,000 Defense Message System customers over to the Naval Regional Message System.
- Created user account and assigned access permission for over 350 users.
- Documented and provided training to over 350 end users providing help with mapping printers and drives including placing trouble tickets: also assisting 12 team members in troubleshooting, installation of hardware and software, mapping printers/drives, making CAT5 cable, and tracing, and tracing network drops.
- Planned and coordinated all Flag level Communication Video Teleconferences.
0-5 years of experience
Assisted with preparation of presentations for bids; current, future and ongoing projects.
- Assisted and supported all aspects of retaining customers. Collections of open invoices and collect future fees in advance. Contact with customers by phone, fax, and mail. Extensive database research of in-house A/R and A/P databases.
- Established and maintained a variety of filing systems for confidential documents, reference material, statistic reports and correspondence.
- Responsibility of asset inventory tracking.
- In charge of bookkeeping within business and personal ledgers. Resolved billing disputes and performs other duties as required.
0-5 years of experience
Led a team of 6 executives to create comprehensive communication strategies for headquarters partners that reached over 350,000 employees nation-wide. Includes print, electronic and web communication to drive cultural change and execution.
- Responsible for all communication to launch new stores mission statement in 2011 and new service culture initiative in 2012.
- 4th Quarter stores communication strategy selected as “top win” for the company for 3 years consecutively.
- Successfully managed $3M print and web design budget.
- Led Clearance Committee to develop mutually beneficial strategies for Merchandising and Stores.
- Maximized use of development tools, training and mentoring opportunities to promote 5 individuals.
6-10 years of experience
Directs media relations effort for [company name], its physicians, clinics, programs and associated organizations, and special events
- Primary media contact and hospital spokesperson for on-air interviews; arranges media interviews and video and photo opportunities with administrators, physicians, staff and patient families, Ghost writes for C-level executives
- Performs all duties related to the production of hospital communications including budgeting, bidding contracts, research, writing, editing, photography, art direction, layout, design, printing and delivery
- Editor and art director of award-winning hospital communications, including its magazine, website, physicians’ newsletter, brochures, annual reports, press releases, advertisements and PSAs
- Directs 2 full-time and 1 part-time staff members and maintains relationships with multiple freelance photographers and graphic designers
- Generated media coverage for [company name] in 46 out of 52 (88.4%) weeks in 2013
- Increased hospital magazine’s circulation from just above 14,000 to more than 17,000
- Launched hospital’s social media efforts, built Facebook following to more than 16,000
0-5 years of experience
Managed payroll, benefits, proposals, and employee information.
- Interviewed and recruited candidates.
- Utilized QuickBooks and Excel to control expense reporting.
- Created Logo on Adobe Illustrator.
- Monitored company’s online reputation by responding to customer feedback on various websites.
- Managed tenant relocation, marketing and leasing of housing portfolio.
0-5 years of experience
Managed the development and implementation of communication channels and vehicles in support of an SAP implementation that affected more than 3,500 employees in 20 countries
- Created and helped implement communication plans and tools associated with 7 SAP releases, which included a SharePoint site, e-newsletter, fact sheets, general communications, manager/supervisor communications/presentations, FAQs, etc.
- Created, conducted and analyzed post go-live and training surveys to gather opinions of managers/supervisors, Super Users and end users; help leaders develop follow-up action plans
- Managed user provisioning during the European rollout, which required working closely with representatives of the 17 countries affected
- Helped with the “care and feeding” of the project team through lessons learned sessions, satisfaction surveys, social event planning and employee recognition
- Developed global All Things SAP Intranet site based on SharePoint 2010 to provide a centralized location for SAP news, general information, training materials, etc.
0-5 years of experience
Managed all marketing and communication projects.
- Established marketing goals and priorities to help focus and enhance the start-up
- Created a consistent look and feel for all marketing collateral.
- Cultivated and monitored the organization’s online presence; including writing copy for the
- Added value by collaborating with product managers and global partners to ensure
- Collaborated with the CEO and management team on a regular basis, providing guidance
- Enhanced value-added message by organizing, updating and creating outward facing
0-5 years of experience
Conducted business analysis and developed a training plan accommodating change management issues, training needs and post implementation support of new software
- Designed and developed program documentation, user reference manuals, and training materials
- Supervised staff in development and maintenance of program documentation, user reference manuals, and training materials
- Supervised staff in design and development of e-learning training courses
- Supervised staff in design, development, and maintenance of website supporting training and communication
- Delivered training courses
- Supervised staff in deliver of training courses and provided feedback and coaching
- Evaluated training courses for effectiveness and adjusted material as necessary
- Analyzed new software implementation impact on operation areas
0-5 years of experience
- Editor of annual reports, newsletters, brochures, internal & external publications in print and on the Web;
- Developed marketing processes and strategies for government and industry events; and
- Designed and implemented the HST website: integrated 21groups across 6 departments.
0-5 years of experience
Managed all marketing communications, trade advertising and tradeshows.
- Wrote press releases and pitched feature story concepts to trade publication editors.
- Developed the inaugural website for the company.
- Coordinated the design and production of instrument faceplate artwork.
- Collaborated with engineers to develop technical service manuals and training guides.
0-5 years of experience
Managed marketing and communications for a variety of events, projects, and initiatives for a provider of audit, consulting, financial advisory, risk management, and tax services.
Produced marketing materials, including brochures, banners, conference booths, videos, invitations, newsletter, and others. Managed vendor and sponsorship relations. Maintained company Website and employee Intranet. Partnered with Director of Marketing on administering marketing plan and budget. Entered all new client and updated existing client information in CRM system.
- Increased brand awareness by executing online marketing initiatives through newsletters and invitations to CRM clients and by participating in various sponsorship initiatives/conferences.
- Decreased expenses through aggressive negotiations with vendors and effective in-house delegation vs. external outsourcing.
- Expanded target audience through social networking established at conference/training events and utilizing CRM system to run reports using diverse variables to increase contact lists.
6-10 years of experience
Oversee and support the development and execution of ALL Marketing Campaigns for all marketing channels.
- Direct all PR communication to maintain a favorable public perception of the company.
- Follow social trends and add business presence to social media.
- Automate and streamline delivery of all campaigns resulting in 100% automation and integration with Salesforce.com within 6 months of employment.
- Increase Marketing ROI by an average of 25% for Global Direct Mail and Email channels by effectively tracking and measuring Campaign performance.
- Collaborate closely with internal and affiliate clients in the definition, planning, execution and post implementation of all direct marketing campaigns.
0-5 years of experience
- Developed consistent and compelling messages in support of
- Provided ongoing counsel to leaders on internal
- Managed weekly CEO blog by planning timely, strategic blog
- Served as the communications project manager and steering
0-5 years of experience
Created, implemented and monitored advertising objectives, strategies and tactics for assigned products. Developed communications and advertising plans including financial directives required to accomplish strategic objectives. Managed a budget of $20MM.
- Managed all aspects of RETROVIR asymptomatic HIV launch including ‘The Test Of Time’ which won Award of Cablecasting Excellence (A.C.E.)
- Received Presidential Award for campaigns and ROI on LANOXIN
- Managed all aspects of Congestive Heart Failure Speakers Forum
0-5 years of experience
- Designed, planned, implemented, monitored, and evaluated behavior change program activities
- Contributed to the implementation of the national behavior change communication program
- Supervised the design and production of education materials
- Contributed to strengthening the capabilities of the National Anti-Malaria Communication Network in the design and production of BCC materials
- Liaised with network of local and international journalists for media coverage
0-5 years of experience
Working with the director of PR, manage corporate communications for a $2 billion global payments company. Primary responsibilities involve corporate social media management and analyst relations, with a secondary focus on classic public relations and internal communications.
- Manage all aspects of [company name] corporate social media, updating the social media policy, providing oversight, review and final recommendation on the creation of new accounts, social media advertising, and the general management and content curation for more than 25 active accounts (Twitter, Facebook, G+, LinkedIn, SlideShare, etc.).
- Manage the [company name] Analyst Relations program. Regularly work with more than 12 analyst firms and more than 30 industry analysts to ensure they are educated and focused on our business. Also manage all inbound and outbound requests for discussions around research reports and business objectives.
- Content Manager for Global Marketing and Communication campaigns. Work with internal stakeholders to create campaigns designed to reach prospects at all points in the buying cycle. Ensuring that new content enjoys maximum exposure across relevant communication and social media channels.
- Developed a number of policies and process documents for use across the corporation and within the Communications team, including: Crisis Communication Plan, Global Social Media policy, New Social Media Account Policy, Press Release Policy, and the Executive Speaking Program Guidelines and Process.
- Launched the Executive Speaker Program and our Industry Awards Program, resulting in more than 35 speaking opportunities in 2013, and three industry awards in Q1 2014 alone.
0-5 years of experience
Developed and created strategies to reach mass business owners and individuals on new product from various financial institutions.
- Managed all aspects of communications and branding from the department to both internal and external partners.
- Created all marketing collateral and literature
- Created, managed and executed seminars and events for the team.
- Executed industry luncheons and marketing events,
- Managed various college student interns each fall, spring and summer semester.
0-5 years of experience
Center for Excellence aimed at improving the lives of persons with psychiatric disabilities through advancing
knowledge and effectiveness of practitioners, programs, and systems of care.
- Developed and implemented marketing programs to promote and disseminate research products and services; including an integrated comprehensive marketing strategy for an international conference,
- Established infrastructure pivotal to the support, expansion and targeting of dissemination activities;
- Managed the administration and content development for the center’s 1,000+ page website,
- Produced and managed content for web, email, and print; including a monthly bulletin emailed to over 11,000 subscribers, sought nationally and internationally as a content distributor due to its quality,
0-5 years of experience
Develop professional networks and communication approaches for stakeholders, clients, and associated consultants.
- Achieve 67% revenue increase while reducing labor costs by 50%, or more.
- Design and develop Investor Relations strategic communication plans
- Implement and manage strategic communication activities
- Build interdisciplinary skills, and support networks, among consultants.
0-5 years of experience
Provided overall management and direction to the policy and communication staff.
- Represented the agency in various public venues and with advocacy organizations.
- Acted as primary media relations contact.
- Served as the agency’s chief lobbyist and coordinated the department’s legislative tracking processes.
- Coordinated the department’s internet content and web presence.
- Directed the work of department staff in a variety of public outreach activities.
- Coordinated with partners including the Housing Council, and other key advisory groups.
- Developed policy initiatives in collaboration with partner organizations.
0-5 years of experience
Handled daily A/P processes
- Managed vendor/supplier relations and oversaw timely and accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions
- Addressed escalated issues from employees and vendors regarding accounts payable
- Ensured accuracy in AP records assuring compliance with company and government policies and regulations
6-10 years of experience
Managing the day-to-day operations including donor database, donor relations, budgeting,
stewardship and marketing and communications. Primary responsibilities include:
- Prepares annual stewardship reports to donors, routine and ad hoc queries, exports and reports as needed for internal and external reporting
- Assists in planning and implementing donor cultivation and recognition events
- Manages the Raisers Edge, Research Point, and Blackbaud systems, ensuring data integrity is
- Supervises the Donor Center to ensure that all gift processing is completed on a timely basis and high level of donor satisfaction is maintained – handling all conflict resolution and accuracy
- Works with the CEO to define, recommend, and implement policies and procedures to support
- Works with CFO to ensure that fundraising data and financial data is accurate and reconciled on a
0-5 years of experience
Provide clients with a comprehensive knowledge of market trends, competition, and customers
- Consult with clients on how best to promote a product line in their local market
- Assist in trade show implementations by arranging and negotiating contracts, booth set-up, screening and hiring of local staff, etc.
- Ensure clients have culturally adequate marketing material
- Collaborate with vendors to build programs and map strategic plans consistent with goals and expectations
- Provide global expertise and experience that assist clients in addressing key strategic issues across cultures
- Maintain communication with existing customers for maximum level of satisfaction.
0-5 years of experience
Controlled inventory data systems and oversaw all daily operations.
- Managed diversity and labor relations issues, payroll, client service, safety, security, and sanitation.
- Supervised department merchandising to maximize sales and profitability.
- Interfaced with senior management to develop short/long term organizational goals and objectives.
0-5 years of experience
Develop and deliver global communication strategies with measurable results to more than 35,00 employees
- Serve as liaison between employees and senior leadership
- Create employee communication opportunities through multiple outlets including video and social media
- Identify and incorporate new communications channels to reach target audiences
0-5 years of experience
Responsible for the organization of all communication including electronic and paper
documentation, monitoring multiple email accounts and coordinating with both internal and external clients.
- Organize all required aspects of incoming orders including purchase orders, quotes,
- Retrieve all purchase orders from a multitude of origins including web storefront, phone, fax and email to be put into production
- Responsible for retrieval of electronic files required for production via email, FTP sites and all
- Collaborate with client, customer service and order entry on all aspects of production
0-5 years of experience
Responsible for directing market strategies, projects, web presentation, and promotions.
- Development and implement marketing communications and public relations.
- Handle all social media outlets.
- Graphic Design & Food Photography
- Integrated Search Engine Optimization (SEO) on to website.
0-5 years of experience
- Institutional Event Management: ” The Performance Trophies ” – reached twice the external financial participation objective
- Exploration of financial, Goods and Media Partnerships
- Quarterly economic newspaper management; Press Relations
- Administrative assistance (Elected officials relations, Budget follow -up)
- Tender management (Newspaper, Edition, Photography)
0-5 years of experience
Work cross functionally to curate messaging for Xbox products ensuring accuracy, legality and consistency.
- Extrapolate the business value of the solution from the technology into creative marketing and communications.
- Create message risk analysis to determine any negative implication that could harm brand’s image.
- Identify proper communication touch-points in the customer ecosystem.
- Determine value proposition for marketing campaigns based on real-time customer data.
0-5 years of experience
Contribute, develop and conduct marketing research, study, planning and strategies to meet the set company objectives;
- Manage the marketing mix (SWOT Analysis, PEST analysis);
- Manage the production and distribution of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and regularly update of information on the website;
- Liaise with designers and printers;
- Organize photo shooting sessions; Website copyrighting;
- Manage advertisement and PR budgeting; deliver all marketing activities within the agreed budget;
- Initiate PR/Communication activities, events, publications, audio and visual media campaigns- on the local, national and regional level;
- Review the contracts and ensure accurate and timely payments.
0-5 years of experience
- Administered the hiring and exiting process, which included issuing relevant certifications such as employment
- Analyzed/verified employees monthly expense reimbursement data to accelerate the process and maintain an accurate budget
- Collaborated with all departments to ensure that any and all internal activities ran efficiently
10+ years of experience
I work for a company serving the direct selling industry. My responsibilities include:
- Principal writer for newsletters, brochures, websites, and audio and video programs
- Management of social media presence on Facebook, Twitter and Instagram, through written updates and creation of photo galleries; monitoring comments and engaging with social media audience
- Manage staff of video and audio editors in creation of informational material, distributed via mobile apps, web streams, CD and DVD.
- Photo and video documentation of events using DSLR, edited with Photoshop and Premiere
- Creation and management of biographical profiles of business people affiliated with our company
- Conduct audio and video interviews for distribution via web and mobile apps
- Write and design business presentations, using Keynote and PowerPoint
- Layout and design for brochures, websites and mobile apps, using InDesign and Photoshop
6-10 years of experience
Rectifying the daily problems of the customers and other employees, such as answering questions.
- Evaluate every aspect of common workplace problems; solving them so that the customer leaves with a positive experience.
- Reaching out to the community to form a lasting association with our business.
- Hosting local elementary schools; local churches in which certain nights a week they would come in and a percent of their orders would be donated back their organization.
0-5 years of experience
Responsible for the communication center policies, procedures, conduct customer service and emergency response training.
- Maintain payroll and schedule employees to ensure 24/7 proper coverage.
- Coordinate with alarm director to ensure proper procedures are in place to address emergencies as well as calls to outside vendor services or in-house technicians.
- Responsible for repair work order system, updates and in-house emergency notification reporting.
- Responsible for development and distribution of alarm reports: open/close, bypass, false alarms.
- Monitor calls and alarm volumes received by the communication center by store, region, and issues.
- Identify patterns in calls and alarms, which may be addressed in preventive maintenance plan.
- Ensure efficiency of communication center regarding response times and issue resolution.
- Interview, train new hires for the MAC on automation alarm system and best practices of communication center.
0-5 years of experience
Enter all information about property and commodities in computer
- Ponder over salary for the all staffs
- Collecting arithmetical maters and financial
- Check all financial and logical reports
- Make contact and communicate with other government organizations
- Prepared the official meeting with Ministry of
0-5 years of experience
Manage IT Release Notes preparation for projects.
- Work with project managers and subject matter experts to gather, organize, and present project information.
- Create documents that support the PMO Director.
- Develop and maintain Solution Development and Deployment, and Business Process diagrams.
- Maintain document archive and update to lifecycle templates.
- Act as project support and assistant in all aspects of the Transformation project including but not limited to management of project artifacts, risks, project schedules, metrics, and change requests.
0-5 years of experience
- Develop marketing communications for global e-mail distribution to all customers.
- Update and maintain all company brochures and product literature.
- Meet hard deadlines as well as check for accuracy in digital marketing media to company standards.
- Capture new photographs for marketing new and updated products.
- Collaborate to create foreign language collateral materials.
0-5 years of experience
Develops, plans and executes marketing collateral and events for university clients
- Assists in the establishment of goals and performance metrics for each marketing/communications campaign.
- Researches and coordinates the development of annual marketing and communication plans, recommending communications mechanisms (earned and paid media) for each campaign, reviewing creative and developing copy for marketing materials and websites.
- Monitors, measures and reports the impact of all marketing communications campaigns and makes recommendations on how to improve.
- Responsible for establishing timelines and meeting tight deadlines while staying within projected budgets
- Serves as web manager for the Department.
- Develops creative strategies that clearly define objectives, target audiences, key messages and other essential factors in developing impactful integrated marketing communications.
- Works with both internal and external resources to deliver quality marketing communications that support brand and message consistency
- Analyzes web analytics to track, measure and provide value-adding reporting of emails and other online activities.
0-5 years of experience
Manage team of Marketing and Reimbursement professionals and all Marketing Communication initiatives organization. Manage marketing project work flow and timeline for multi-channel strategies.
- Create or manage content-rich collateral for website, print, web, displays and presentations
- Manage web marketing presence, (ie. content, search positioning, advertising, and web casts)
- Manage direct response campaigns and email blasting
- Manage production of print media in the form of press releases, articles, print advertising, and directory listings
- Manage planning and logistics for marketing events including tradeshows, user conferences, user group meetings, event sponsorships, speaking engagements
- Assist sales in writing proposals and market research and other special projects as necessary
- Interface with Product Managers and Product Development in FDA regulated environment
- Manage sales training efforts for employees and customers as needed
- Manage and coordinate outside designers, copywriters, photographers, and production resources. Provide complete creative direction, including technical specifications, deadlines and budgets.
- Provide desktop publishing services as needed, utilizing Microsoft Office, and Adobe CS3
0-5 years of experience
- Website translation from the French to the English language
- Synthesis of reports and analysis of the events (Symposiums and Meetings) (Survey Monkey)
- Creation of registration forms and support linked to the events (AlgoData)
- Writing of a press release
0-5 years of experience
- Prepare and execute communication plans that support key initiatives for business units including: Strategy & Solutions, Sales & Client Management, Outsourcing and Global Operations
- Manage and edit a bi-weekly publication targeted for approximately 3000 leadership colleagues in the Outsourcing line of business
- Manage the publication process, write and edit an online bi-weekly news publication
- Lead the Internal Communication team in building and maintaining a corporate communication style guide and creatively engaging team members to challenge themselves to be stronger writers and editors
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Communication Manager
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
