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Communications Specialist Resume Samples
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6-10 years of experience
Co-developed and implemented yearly marketing and communication plans and a $400K+ budget for 9 individual practice areas.
- Consulted with practice areas to ensure technical accuracy of marketing collateral content and managed external vendors to implement marketing projects.
- Developed and executed promotion strategies for 4-5 domestic and international conferences per year that contributed to new RFPs.
- Authored 12 therapeutic summary sheets to spotlight depth of therapeutic experience of staff that supported selling efforts.
- Managed creative development and execution of marketing campaigns including email blasts that yielded open rates as high as 40%.
- Co-developed and launched new company website that yielded highly improved bounce rates with engaging content and intuitive clickpaths.
- Led an internal team and served as editor-in-chief of corporate newsletter, “Monthly Dose”. Newsletter received consistent praise among the 225+ company employees and senior management for quality of content.
0-5 years of experience
In charge of coordinating information campaign to increase participation of 6,000 employees in yearly Open Enrollment process
- Coordinated communication efforts to get Polk County designated as Florida’s first “Purple Heart” county, as well as helping solicit funding for the county’s first Purple Heart Memorial
- Managed health and wellness campaign that helped reduce employee smoking by over 60%
- Member of six person team that redesigned Polk County Government’s website and employee intranet
- Created marketing and communications plans that formed the bases for the Polk County Government’s new leadership development program, Project LEAD
0-5 years of experience
[company name] is a transportation SMB providing employee shuttles and private charter services to the Bay Area.
- Developed and implemented marketing strategies to increase brand visibility on- and offline during known peak seasons.
- Led the integration of sales and marketing to establish best practices that improved customer response times three-fold.
- Launched customer satisfaction surveys using CRM principles to attract new clients and foster customer loyalty.
- Introduced and managed employee newsletter to keep drivers abreast on etiquette and business growth goals, encouraging them to be positive first points of contact.
- Improved customer experience through website re-design and by managing social media platforms to establish effective response times and convert leads to sales.
0-5 years of experience
Supervised and advised three soldiers as a team leader during daily activities to ensure combat readiness by implementing discipline, motivation, and proper leadership techniques.
- Conducted overseas operations for nine month in Afghanistan in support of Operation Enduring Freedom; performed external patrols in a hazardous combat area.
- Led the company intelligence support team, in that managing intelligence products that required strategic thinking, and handling classified material.
- Highly trained in the U.S. Army physical fitness field to lead, motivate, and instill discipline to soldiers during their daily physical training.
- Maintained and accounted for $1,000,000 worth of classified communications equipment with 100% accuracy.
0-5 years of experience
Wrote, edited and distributed all regional communications, including press releases, newsletters and social media platforms. Developed and implemented regional internal and external communication plan.
- Wrote a press release for a new program that resulted in region placing 4th in the nation for overall response.
- Originated well-received blog and Twitter presence.
- Revitalized stagnant corporate Facebook page and increased “likes” by 68% in three months.
- Increased digital reach from 250,000 to 659,000 in one calendar year.
- Standardized various chapter communication tools into one regional plan, increasing the region’s impact and unifying its voice and brand.
- Deployed to New York after Superstorm Sandy and to Oklahoma after tornadoes in Moore. Wrote stories that were featured on Red Cross national web sites
0-5 years of experience
Managed editorial calendar for intranet servicing more than 20,000 employees globally
- Collaborated with internal clients across six lines of businesses in 43 markets to develop news articles related to [company name]’s services and solutions, thought leaders, human resources and employee communications, information technology, compliance, etc.
- Wrote, edited, formatted, and distributed finished news articles and messages
- Designed and built web pages and HTML emails
- Created web graphics, logos, posters, fliers, etc.
- Developed and analyzed employee surveys
- Analyzed intranet statistics on a monthly basis to determine communication and operational effectiveness
0-5 years of experience
Successfully provided communication services including data, voice and video to customers as part of a four member team.
- Operated and maintained a deployed communications architecture supporting staff and special operation forces. Provided voice, video, internet and secure communications.
- Developed and implemented a training program on combat net radios, radio amps and antennas to increase the knowledge and readiness of other soldiers.
- Assisted in the installation, operation, and maintenance of communications systems supporting Ground Mobile Forces missions and training exercises.
- Maintained, handled, and accounted for cryptographic materials and equipment.
0-5 years of experience
Led transition from two systems to one unified platform (Infusionsoft) to handle operations, marketing automation, CRM, ecommerce and analytics
- Significantly enhanced HSI website: adding articles, instructor bios, redesigned pages, interactive maps and more; made SEO enhancements including 301 redirect, Google Webmaster Tools and submitted sitemap
- Led social media strategy, creating comprehensive content strategy for LinkedIn group and served as SME for creation of agent social selling program
- Managed and delivered monthly segmented emails with dynamic content; created segmented newsletter signup form for HSI website
- Created, designed and launched organization-facing SharePoint 2013 Agency Education website and internal SharePoint team pages
- Led redesign of internal and external marketing collateral, including flyers and brochures
0-5 years of experience
Established excellent working relationship by promoting open dialog and addressing concerns of approximately 70 long term care facilities/patient and family members.
- Recuperated $20,000+ lost revenue from past due medication accounts.
- Assured register balances and accurate paperwork were completed by working with the retail staff.
- Monitored and updated Transworld Collections.
- Posted and deposited accounts receivable checks for long term care facilities, retail, and 3rd party into QS1 and the banking system.
- Trained employee’s on Fraud, Waste, and Abuse
- Promoted the Medi-Pak Program to the customers to inform them of different ways to receive and manage their medications.
- Managed the drive to raise funds for the yearly Toys for Tots campaign for less fortunate children in the community.
0-5 years of experience
Worked closely with [company name] leaders and the global communications team to keep 25,000 employees knowledgeable about new initiatives, campaigns, successes and general news. Strategically managed newsflow on internal communication channels including employee e-newsletters, digital signage and the intranet.
- Doubled readership of publications while operating as editor-in-chief of employee e-newsletters for local, national and global audiences; global reach in 75 different countries
- Hired and managed the work of external writers and a department intern, assigned projects and managed the ongoing production of their work until publication
- Proofed and edited executive letters, IT updates and event brochures
- Conducted interviews with subject matter experts for compelling feature articles
- Managed executive blog comments and executive town hall meeting promotions
- Coordinated creation of design projects with internal graphic designers and photographers
0-5 years of experience
Aided in general office duties through message taking, providing general information to potential donors and volunteers in addition to preparing information for scheduled meetings
- Maintained multiple [company name] Rooms by putting out additional inventory and detailing and communicating needs of emergency items to the Operations Coordinator
- Assisted in managing and directing volunteers throughout the [company name]ing Gifts Holiday Program by providing succinct and specific instructions
- Collaborated with Board Members through creation of various mail merges and editing program documentation for supporter mail-outs
- Managed the [company name] online content by editing the text on the main website and social media to display current events and detailed information regarding its annual programs
- Assisted in coordinating the Annual Luncheon event by communicating with donors, Board Members, Committee Members and tending to 500 guests the day of the event
0-5 years of experience
- Wrote, edited and distributed electronic monthly newsletter, eNews, sent to ~60,000 constituents.
- Designed special eâ€communications on behalf of organizational leadership and for fundraising purposes.
- Managed and promoted Accion’s online store and fundraising platform, MicroMarket.
- Managed all social media platforms, including Facebook, Twitter, LinkedIn, Pinterest, and Vimeo. Increased Facebook user
- Assisted with the development of print materials such as the annual report and informational oneâ€pagers.
- Updated Accion.org with the most recent media hits, eNews content, partner statistics, and other content as needed.
- Visited small business entrepreneurs and clients of Accion Chicago, recorded interview notes and supervised photographer.
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Communications Specialist
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
