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0-5 years of experience
Helped drive sales by working with customers and engineers to determine best product solutions for tier 1 and tier 2 automotive suppliers in North and South America. Generated quotes, prepared samples, and arranged shipments to meet tight deadlines. Translated technical documents from Japanese to English.
- Analyzed sales data and forecast to maintain optimal inventory, enabling company to maximize profit and meet customer demand.
- Reduced freight costs and improved efficiency by consolidating forecasts and evaluating monthly variance of customer demand, and coordinating logistics planning with team in Japan and Taiwan.
- Zero fines or delivery delays due to on-time filing of ISF, B/L, P/L, invoices and ASNs.
- As a Salesforce leader, ensured timely completion of monthly reports for over 40 sales representatives in North and South America.
6-10 years of experience
After receiving my degree, I was promoted to Product Specialist to market and educate distributors on our 150+ products and supplements. I conduct research and answer their nutritional/science-related questions on products.
- Received the Nu Skin Club Excellence Award in 2012 based on the positive feedback from high-end distributors on my professionalism, customer service, and extensive product knowledge. Nominated out of 275 employees.
- Spearheaded and expanded the company’s 1st Spanish Speaking Product Specialist Department specifically for the Americans Division whose annual revenue exceeds $250 million.
- Executed 20+ corporate product trainings to large groups reaching up to 5,000 people – including professionals in science and medical fields.
- Personal upsells brought in $10,000 in revenue – doubling the set sales rep goal.
- Consistently in the 90th percentile for up-selling products and the 80th percentile for pro-actives sales.
0-5 years of experience
Utilized knowledge of SQL Database manipulation and as well as Huron methodology to analyze business requirements and translate them into high quality technical solutions
- Led conference calls and maintained virtual communication with my field teams over the course of 10 months
- Managed weekly scrum to ensure deadlines and client expectations were met
- Managed two separate projects simultaneously, both with competing priorities
- Developed professional oral and written communication skills by collaborating with senior client representatives and internal project consultants regarding implementations and tool support questions
- Modified and created reports via Visual Studio and linked them to database data sources
- Scripted and modified stored procedures, user-defined functions and report objects within Microsoft SQL server
0-5 years of experience
Managed cross functional team effort towards the successful rebranding of tractor tune-up parts for a national retailer consisting of 1,300 store locations and $1.2MM in incremental business while providing weekly updates to senior leadership
- Managed multiple PLRs from retail customers resulting in retention and expansion of business
- Participated in a Continuous Improvement Kaizen event for SKU Rationalization
- Created and implemented several planograms that can be seen in stores nationwide
- Portrayed positive company presence and customer training while attending trade shows and expos
0-5 years of experience
Provided leadership and direction for business development, sales, in-service, and support for medication management systems. Sold products, negotiated contracts, and presented options for infusion pumps in alternate site markets of Southeast, Colorado, Wyoming, and other national locations as needed. Trained sales representatives on specific product benefits and targeting strategic key accounts. Managed successful conversions to new technology pump. Worked with small specialist team to perform product conversion and training for national accounts.
- Presented in-service training and seminars to 100 groups of nurses and pharmacists in hospice and long-term care facilities for Southeast Region, Colorado, and Wyoming.
- Earned Make-A-Difference Award (2015), Perseverance Award (2015), and Sapphire Away Placement (2015).
- Achieved 200-device placement to AxelaCare.
- In-serviced 1,000 nurses and healthcare professionals.
0-5 years of experience
Achieved average monitor rate of 88-100% over current year by following best practices.
- Received numerous special customer recognition through “Voice of the Customer” surveys with 5 out of 5 scorings.
- Learned new phone system to better assist with smoother order entry process.
- Listened to customers’ concerns to discern unresolved issue on orders and applied optimal solutions.
- Maintained high standard of service and kept productivity high while having less resources available through transition of merger.
6-10 years of experience
- Responsible for the business development and client relations of private equity and real estate funds, separately managed accounts and co-investments — closed USD 4B of investor capital
- Developed and launched 4 private placement funds including serving as Investment Adviser for an Asian Infrastructure investment fund, winner of the 2011 Asian Investor’s Investment Performance Award
- Executed year-long business plan to broaden the capabilities of private equity and real estate investing across Pan-Asia
- Managed all phases of enhancing the CRM system and conversion of 800 client accounts over to a new fund administrator improving client prospecting, servicing and financial reporting
- Created and maintained marketing materials, completed DDQs and RFPs, participated in client meetings, prepared capital call notices and quarterly statements
0-5 years of experience
Responsible for servicing and maintaining customer relations with existing account base
- Identified new target accounts and successfully established profitable business relationships
- Provided customer base with education on industry trends
- Managed customer needs by working closely with other members of the sales department and the service team
- Generated sales activity to exceed established goals
- Represented the organization at industry functions and trade shows
0-5 years of experience
- Provided technical expertise to customers experiencing hardware and software malfunctions
- Provided a personalized customer experience and improved team communication
- Conducted extensive research on products and customer feedback
- Ranked within top ten in sales each quarter
- Created and distributed weekly “Employee Spotlight” newsletter featuring team members
0-5 years of experience
Professionally greeted customers and guided them through the showroom and inquired about their needs
- Provided product information to customers and replied to their questions and concerns
- Informed customers about current product related deals and promotions
- Closed customer sales and processed their transactions
- Promoted services and plans offered by company to increase revenue
- Exceeded weekly goal of selling $10,000 worth of products and services multiple times
- Maintained company’s consumer database by adding new customer information
- Answered customer phone calls, documented any issues or complains
- Follow-up with customers regarding their sales experience
6-10 years of experience
Monitored all aspects of the company’s state calculator’s lifecycle, including long and short term development.
- Collaborated with project management, IT, clients and operations management to determine the products future direction, which resulted in a plot program.
- Managed a team and instructed on how to research and create standardized business rules for all 50 states based on requirements gathered through state DMV websites. As a result employee efficiency increased by 25%.
- Analyzed and resolved all software bugs or issues in a two day turn around, which improved customer satisfaction.
- Improved quality assurance by 20% by analyzing data and identifying areas of improvement.
- Coordinated work flow among three specialist and supervised one support staff. Prioritized and delegated tasks, provided motivation and direction to ensure accurate, on-time project completion.
- Cultivated excellent long-term relationships with clients, maintaining ongoing communication and facilitating solutions to address concerns.
- Created exceptional support and training manuals, which maximized team effectiveness to meet deadlines; solidified team player skills.
0-5 years of experience
Sold products to individuals at sales office, store, showroom, and customer’s place of business.
- Compiled lists of prospective customers for use as sales leads, based on information from newspapers, business directories and other sources.
- Displayed and demonstrated product, using samples and catalog, and emphasized salable features.
- Quoted prices and credit terms and prepared sales contracts for new customers.
- Prepared New Vehicle for delivery
- Average Sales were between 8 to 10 cars per month.
- Acted as a product specialist and consultant to new prospective automobile sales clients.
- Demonstrated to new customers on how to use the new equipment in their new vehicles.
0-5 years of experience
Delivered sales plans to key retail partners that exceeded sales targets for our corporate partners and the [company name] Brand.
- Managed all Demonstrations and Special Events for new product launches and existing core products across key retail accounts in South Florida Market: Sur La Table, Williams Sonoma, Bed Bath & Beyond and Macy’s.
- Trained Sales and Managerial staff at key retailers on all new product launches and core products to further drive sales for Retail Partners as well as [company name] Brand.
- Delivered sales targets which exceeded plan by +12% for KA and consistently am recognized as increasing standards for ‘Best Practices’ Field Demonstrations.
6-10 years of experience
Product specialist – ASV/Terex track loaders, Fecon mulching heads and large tractor forestry mulchers, Vac-tron vacuum trailers and systems, Bradco/Paladin attachments, and Vermeer product lines including stump grinders, brush chippers, trenchers, skid loaders, cable plows, directional drills, and line locators (sold and trained)
- Sold and rented equipment to numerous industry clients – Excavating and construction, rental companies, landscaping, environmental, federal, state, city and county entities
- Consulted with customers on improved techniques, product applications, and custom orders
- Worked with city/county/federal government on bids for products and equipment
- Designed set ups and created marketing strategies for trade shows
- Managed inventory, internet listings and special projects for two company locations
0-5 years of experience
Closed sales and conducted physician education on WihRho, Hepagam B, Varizig, and Episil for ITP patients in Indiana, Michigan, Kentucky, and Tennessee in hospitals and private practices. Created strategy and tactics that accomplished goal. Managed territory, routing, and budget for maximum return on investment.
- Turned Michigan into viable territory during first 6 months by converting Spectrum Hospital System to WihRho.
- Ranked #1 in country 1st Quarter 2015, maximizing sales of WihRho and Hepagam.
- Identified opportunity with Methodist Hospital in Memphis for on-going education with residents, organizing and planning round table discussion with Medical Affairs and Pharmacy residents in Oncology and Hematology that established foundation for ongoing quarterly round tables with residents.
- Participated in Patient Platelet Disorder Support Association National meeting and built relationships with key opinion leaders, resulting in multiple company leads for immunology sales division.
0-5 years of experience
Performed production duties such as manual lifting, packaging, taping, labeling operations and sorting.
- Executed and documented quality inspections.
- Maintained the work area and equipment in a clean and orderly condition and follow prescribed safety regulations.
- Implemented related duties as required by supervision.
- Broke down cardboard for recycling.
0-5 years of experience
As a Denim Specialist my job was to familiarize customers with the denim products.
- Reached weekly revenue goals by 100%.
- Consistently replenished sales floor to all assigned trend areas.
- Preformed cashier duties at the checkout and returned area.
0-5 years of experience
- Provided demonstrations for new and existing customers on all product related information including transmission choices, qualifications, comparisons, color available and product pricing
- Arranged and supervised or chaired test drives for customers.
- Established excellent public relation skills, matchless communication etiquette and professional customers service.
- Documented project management progress and tracked all results.
- Coordinated with production department and product managers regarding new features.
0-5 years of experience
- Solely managed project reconciling 200+ funded loans per month, which assisted accounting department clear backlog
- Developed and maintained relationships with multiple senior executives, loan originators, account executives, and pricing desk personnel vital for successful daily communication
- Responded to clientele inquiries and problems regarding guidelines, locking, pricing, and product questions utilizing efficient, professional, and diplomatic communication skills
- Maintained expert knowledge of constantly evolving investor products and guidelines for 12+ investors including Fannie Mae, Wells Fargo, and Chase Bank
- Worked effectively and accurately in a team-oriented environment under time sensitive situations created by the volatility of the Mortgage Backed Security Market
- Created weekly loan pipeline status reports in Excel to pinpoint delayed loans, helping to increase AKT’s pull through and leading to optimal pricing for all our investors
10+ years of experience
- Asset responsibility managing $8 Million in inventory including forecasting at part level, purchasing at best cost to increase margins, and forecasting financial metrics such as NSB, inventory projection, book to bill, and ROI.
- Successfully initiated unproven system of forecasting new parts during part number change on a complex bill of material from our supplier.
- Increased NSB 12% over 2 quarters with one supplier.
- Part of Task Force to address high purchasing transactions in Manugistics Supply. Identified key run group parameters which effectively filtered out transactions that were outside our parameters. Created new run group specific to one Key Supplier that was more in line with our terms and conditions of our contract. Actively tested new run group parameters set through Manugistics which yielded 60% reduction in unnecessary transactions thereby increasing productivity.
- Prepared and executed Weekly Guarantee Stock Out Report for 158 parts on the program. Recorded an average of 1% stock out over one quarter. Exceptionally low stock out percentage given the 16-18 week lead-times and no safety stock was held by the suppler.
- Took lead on development of best delivery practice with collaboration between our supplier, quote team and asset to roll out new online version and trained Arrow users.
6-10 years of experience
Exercised professional expertise in regards to business procedures, product knowledge, and selling efficacy
- Consistently track daily business activity: sales, samples, and stock
- Educate customers, sales associates, and other product specialists about products and promotions through training and events
- Maintain a professional demeanor in the face of conflict
- Work to build the line, build sales, achieve sales goals, plan and execute events and assist sales associates with their customers
- Facilitate one-on-one, group and multi-departmental training sessions for new product launches
- Consistently exceeded assigned sales goals by at least 20%
0-5 years of experience
Managed and executed development of promotional products through multi-channel and multi-brand marketing strategies
- Developed and merchandised new and unique promotional products to align with vertical market segments
- Assessed and implemented product line profit improvements
- Performed competitive and pricing analysis
10+ years of experience
Identified cross-sell opportunities and made referrals to account executives
- Received “Fraud Prevention Award” for maintaining proper banking practices
- Expanded business through company telemarketing campaigns
- Enhanced client experience through impeccable customer service
- Executed transactions per customer request
- Processed an average of 125-150 distinct customer interactions per week
- Outstanding reviews of personal performance by independent auditors throughout tenure
- Assisted upper management with new initiatives
- Trained new staff on bank procedures
0-5 years of experience
Built business relationships with vendors nationwide.
- Identified key information needed to correctly represent a vendor’s product on our website, and gathered that information from the vendor.
- Maintained list of prioritized products to be entered on website.
- Initiated and sustained timeline for products to be entered and metrics reporting progress against that timeline.
- Delegated products to be entered to Product Entry Specialist, and enabled them by making sure all the information they needed was available.
- Proofed and approved product pricing and copy once completed by Entry Specialist.
- Established SupplyHog standards for product entry, and enforced these standards to both the Entry Specialist, and the Product Image Specialist.
- Managed and assigned lists of products that needed original images to a Product Images Specialist as well as contacted vendors to set up those meetings.
0-5 years of experience
- Developed product content for both the company website and product system
- Researched and analyzed competitor pricing and suggested appropriate action
- Designed and edited product photos using Photoshop
- Recommended new and innovating ideas to promote company
0-5 years of experience
Consistently within the top 3 sales consultants in the dealership grossing over $50,000 in gross profit in one month
- Build rapport with new clients and maintain existing relationiships with current and previous vehicle owners
- Prospect new business through internet leads, phone prospects, walk-ins and through networking to obtain referrals
- Utilize needs analysis to help clients reach their goal of finding a vehicle that best meets their requirements
- Thorough product knowledge to create vehicle presentation and demonstration tailored to the customer
0-5 years of experience
Engaged customers in order to provide them with what they need in terms of product and quality services.
- Communicated current product features and benefits to customers.
- Performed daily restocking duties and product inventory.
- Processed returns/exchanges, credit card applications, and over-the-phone assistance.
- Always met my individual SPH weekly goals.
0-5 years of experience
Worldwide Service and Support Specialist for 3D Systems ProJet 5000 and ProJet 5500X MultiJet 3D printers.
- Develop, create and present online and classroom service training to 3DS Field Engineers and resellers and users worldwide.
- Develop and write 3D System service documentation, procedures and technical bulletins.
- Service and Support of 3D Systems Multi-Jet 3D printers and application software.
- On-Site and service support for 3D System’s largest installation at GE Aviation facilities in Dayton, Cincinnati, Michigan and New York.
- Engineering support for co-engineering and development agreement between 3DS and GE Aviation.
0-5 years of experience
Responsible for growth of sales in Arkansas, Oklahoma, Mississippi, and Western Tennessee.
- Provide technical assistance to distributors and end users.
- Evaluate processes to determine cost saving opportunities.
- Direct product testing at end user level.
- Oversee and collaborate with four agents to generate opportunities.
- Train distributors, both inside and outside sales members.
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[Product Specialist]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
