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0-5 years of experience
Increased sales by providing customers with expert automotive diagnostics
- Balanced cash registers daily
- Managed inventory to ensure parts availability while minimizing inventory costs
- Resolved customer complaints to mutual satisfaction
10+ years of experience
Handled the tasks of analyzing sales, expenses and inventory monthly to achieve goals of profit
- Analyzed the operation of the department and provides technical assistance to the employees of automobile parts
- Worked with body shop manager and service manager to ensure a timely turnaround of parts required for internal jobs
- Attends managers meetings and conducts weekly meetings for the automobile parts sales department
- Handled the tasks of monitoring and supervising daily reports.
- Responsible for developing sales promotions for various automobile parts
- Developed, enforced and monitored set guidelines for working with customers to ensure customer satisfaction
- Responsible for supervising stock order procedures
- Ensures that the same high level of quality service is provided to internal and outside dealership customers
0-5 years of experience
Completed manager daily work sheet
- Delegated daily tasks to employees to achieve gaily goals
- Obtained product knowledge for customer support
- Retrieved items for customer from back room and assure the product is the correct for the vehicle’s issue
- Built a rapport with customers while providing great customer service
- Ran diagnostics on vehicle for customers with OBD II connectors
- Acting Commercial Manager – set-up new accounts, implemented daily truck safety practices
10+ years of experience
Maintained CSI {CUSTOMER SATISFACTION INDEX } requirements
- Organize an efficient warehouse environment
- Supervised shipping and receiving efforts to ensure timely processing
- Assist in the collection of past-due accounts
- Serve as liaison with factory representatives
- Supervised 3 counter people ; 2 drivers and 1 stock person
- Made sure factory policy and procedure was applied
0-5 years of experience
Delivering 100% customer satisfaction
- Review operational records and reports for projected sales
- Assist Store Manager with the P&L Report
- Making sure employees work as a team and assisting one another
- Creating an environment where employees can learn and excel their knowledge of automotive parts
- Maximize profitability through the sales of parts, accessories, and other value added products
- Resolving customer complaints regarding sales and service
- Being able to multi-task while working in a fast paced environment
- Second in command to deal with commercial accounts for billing and payments
- Opening and closing the store
0-5 years of experience
- Responsible for business development including advertisement of inventory online and in auto magazines
- Sales and vehicle preparation (pricing, detailing, etc)
- Online vehicle search from auto auctions; extended research on each vehicle (book & market value, estimated repair costs)
- Part ordering for damaged vehicles – researched auto parts market for best value
- Partial purchasing experience from automobile auctions
10+ years of experience
Handled heavy phone sales
- Accounts Receivable/Collections from weekly sales
- Dispatched driver’s for deliveries
- Organized work schedule for employees
- Posted stock orders and overstocked returns
- Maintained Inventory
- Provided and Improved quality customer service
- Used computer daily to search parts, print reports & check /post stock orders
6-10 years of experience
- Oversee the auto parts team, including but not limited to sales and customer service of auto parts
- Responsible for writing up work orders for auto/part services
- Basic installation and troubleshooting of Auto Parts
- Operation of a forklift
0-5 years of experience
Provide auto parts to service technicians
- Invoicing repairs and parts
- Inventory Control
- Developed strong relationships with vendors; dealerships and auto part stores
0-5 years of experience
- Responsible for ordering, receiving, and stocking parts
- Assist customers with auto parts answering any questions or concerns
- Handle returns and cashier when needed
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[Auto Parts Manager]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
