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Auto Service Advisor Resume Samples
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6-10 years of experience
Became one of the top weekly producing sales personnel
- Promoted to assistant manager within a year
- Helped track the paperwork, including payroll issues
- Maintained a very impressive road hazard, balance and alignment percentage
0-5 years of experience
Nissan Certified.
- Greeted customers, scheduled service appointments and received vehicle information.
- Handled customer complaints and ensured high customer satisfaction standards.
- Promoted the service facilities to increase repeat business.
- Performed after sales follow ups and developed strong relationships.
0-5 years of experience
Writing accurate estimates and selling our products and services either in person or on the phone
- Sell Automotive Repair and Maintenance
- Ensuring the highest levels of customer satisfaction
- Leading a team of technicians to perform quality maintenance and repairs in a timely fashion
- Scheduling and distribution of work to effect maximum output.
- Promote the shop and its services through exceptional customer interactions.
- Manage consistent sales growth and profitability
0-5 years of experience
Responsible for sale of tires and auto service maintenance and repair.
- Coordinating recommendations with technicians and presenting to customers.
- Meet and exceed goals and quotas based on previous year’s performance.
- Handle open and close procedures and money handling.
- Complete required training and education in a timely manner.
- Certified expert tire professional.
0-5 years of experience
- Auto service Advisor for Ford, Mercury and Nissan Dealership.
- Data entry for old and new customers for Auto Breakdown.
- Coordinated between customer and service technician for auto repairs
- 100% on customer service satisfaction at all times.
0-5 years of experience
Accept payments, and make change or write charge slips as necessary.
- Assist customers by providing information and resolving their complaints.
- Advise and explain to customers about details on reasons their vehicles are malfunctioning and how we can correct the problem.
- Solve customer complaints, regarding their vehicle, with solutions assuring customer satisfaction.
- Confer with customers by telephone or in person to provide information about products or services, take or enter appointments, cancel accounts, or obtain details of complaints.
- Manage times waits on how long service repairs will take.
- Manage mechanics lunches and repairs times to operate smoothly without conflicting wait times.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
0-5 years of experience
Prepared repair orders for routine service.
- Discussed problems with customers to help determine the nature of the problem.
- Explained to the customer what necessary repairs were required, the cost and the length of time to complete the repairs.
- Handled warranty repair claims over the phone with warranty companies.
- Responsible for ensuring vehicles are properly cleaned and distributed.
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[Auto Service Advisor]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
