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Clinical Application Specialist Resume Samples
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6-10 years of experience
Consultant on clinical workflow evaluation and strategic workflow changes for transition to digital technologies.
- Led team of 15 colleagues in implementation of 15 hospital workflow transition
- Collaborated with product development by contributing to product manual
- Created mobile pre-installation training program, evolving into client training
- Established comprehensive product training program for the national sales and field engineer teams.
- Received one executive leader and two management awards as a change agent for developing customer-focused training programs.
0-5 years of experience
Demonstrated, trained and supported Ultrasound product line. Markets include Point of Care and Urology/Surgery. Taught needle guidance technology for nerve blocks and vascular access. Supported conferences and workshops by optimizing presets for the particular specialty being performed to yield sales leads. Performed installations and training for newly purchased equipment, as well as provided ongoing support. Regularly visited customer sites and participated with industry events which accounted for an 80% travel schedule. Develop effective relationships with accounts and colleagues.
- Recognized by senior management for significant contribution towards increased revenue by demonstrating equipment to a high profile IVF prospect. Effort resulted in 8 additional sales of ultrasound units. Subsequently, more units were purchased throughout the US. (Boston IVF)
- Partnered with KOL’s in their respective specialties to assure equipment performance and image quality at workshops.
- Taught new technologies i.e., needle guidance positioning system, MSK, Nerve Blocks, Robotic Surgery, Neurosurgery, 4D OB, Vascular access, etc.
- Partnered with reps from other medical device companies to increase sales, i.e., Acessa and Civco brachytherapy stepper, Biojet Fusion, Brainlab Neuro Navigation.
0-5 years of experience
Lead the implementation teams for MEDITECH’s Client Server Pharmacy and ITS clinical applications at seven [company name] hospitals nationwide. Provided application subject matter expertise and systems analysis skills enabling users to work smarter and more efficiently
- Delivered on time, on target systems, within budget by driving constant communication and interaction among team and clients to maximize productivity, solve issues, and share best practices
- Reengineered daily procedures through analyzing workflow processes. This resulted in improving departmental effectiveness, which in turn improved patient services and satisfaction
- Consulted with application teams on report and forms analysis and training materials, as well as developing deliverables. Continuously focused on quality assurance and troubleshooting to identify potential problems
- Facilitated development of conversion mapping tables, including validation and balancing. Acted as the liaison between hospital personnel and Corporate Information Services Conversion group
- Planned, supervised and conducted end user training, application integration testing, migration activities, and system cutover
- Ensured consistency and thoroughness in all end-user training materials and documentation, and conducted training when appropriate
0-5 years of experience
Primary clinical liaison to customers during multiple phases of the sales and implementation process through the life cycle of products.
- Assisted sales in competitive situations with trials and presentations.
- Delivered training to hospital staff and clients related to the use of corporate products.
- Conducted classroom training to an excellent standard for multiple hospital departments.
- Managed multiple projects related to customer education and configuration requirements to allow revenue recognition.
- Assessed customer education needs, planned, designed and delivered equipment and application education.
- Consulted with customers regarding equipment configurations and system requirements and performed or designed multiple equipment configurations for clinical education.
0-5 years of experience
Primary clinical liaison to customers during multiple phases of the sales and implementation process through the life cycle of products.
- Assisted sales in competitive situations with trials and presentations.
- Delivered training to hospital staff and clients related to the use of corporate products.
- Conducted classroom training to an excellent standard for multiple hospital departments.
- Managed multiple projects related to customer education and configuration requirements to allow revenue recognition.
- Assessed customer education needs, planned, designed and delivered equipment and application education.
- Consulted with customers regarding equipment configurations and system requirements and performed or designed multiple equipment configurations for clinical education.
0-5 years of experience
Traveled to medical facilities for implementation, training and go-live support of Innovian Anesthesia EMR.
- Facilitated analysis of anesthesia current workflow. Documented, designed and implemented streamlined workflow, processes and configuration decisions.
- Responsible for Train the Trainer education, End User education and Go-Live support for Anesthesiologist, CRNA’s and Ancillary staff.
- Collaborated with clinical staff on various EMR’s scheduling interface (Surgical Scheduling System (S3), ORMA and Cerner) to insure operability with Innovian Anesthesia’s scheduling interface.
- Responsible for setting up and conducting clinical teleconference calls in preparation for the implementation of Innovian Anesthesia.
0-5 years of experience
Clinical education specialist training staff and physicians to operate newly purchased radiographic and fluoroscopic systems while conducting diagnostic imaging procedures to improve patient productivity and image quality.
- Developed and tested techniques for new DR/CR equipment and software upgrades.
- Conducted customer site visits with hands on demonstrations.
- Preparation of educational material for internal and external support.
- Participated in trade shows and product promotions.
- Supported clinical trials and provided image documentation with written reports.
0-5 years of experience
Clinical education specialist training staff and physicians to operate newly purchased radiographic and fluoroscopic systems while conducting diagnostic imaging procedures to improve patient productivity and image quality.
- Developed and tested techniques for new DR/CR equipment and software upgrades.
- Conducted customer site visits with hands on demonstrations.
- Preparation of educational material for internal and external support.
- Participated in trade shows and product promotions.
- Supported clinical trials and provided image documentation with written reports.
0-5 years of experience
Clinical education specialist training staff and physicians to operate newly purchased radiographic and fluoroscopic systems while conducting diagnostic imaging procedures to improve patient productivity and image quality.
- Developed and tested techniques for new DR/CR equipment and software upgrades.
- Conducted customer site visits with hands on demonstrations.
- Preparation of educational material for internal and external support.
- Participated in trade shows and product promotions.
- Supported clinical trials and provided image documentation with written reports.
0-5 years of experience
Field-based technical expert for molecular and immunology products.
- Designed training plans as a part of the overall marketing strategy to ensure client satisfaction.
- Collaborated with the product manager to develop diagnostic training manuals.
- Supported the sales management team by closing a high volume of sales accounts, which resulted in record profits for the organization.
- Identified areas of opportunity for gaining new clients based on marketing data and information.
0-5 years of experience
Led, managed, and coordinated IT Solutions software configuration and training within specified timelines.
- Acted as a liaison between healthcare technical and clinical teams to ensure accurate product design, configuration, and customer satisfaction.
- Defined customer acceptance criteria for go-live support, and documented customer goals and expectations to specify end-user training requirements.
- Explained, demonstrated, and trained customers on Workflow Solutions products and functionality.
- Prepared training materials, and maintained training records and appropriate reports.
- Provided follow-up to confirm customers were using product correctly and understood product functionality.
- Maintained training skills and provided training in accordance with best training practices.
- Conducted clinical assessments for each account to better understand their workflow and assist in the development of the sales strategy.
- Assisted sales with the development of product presentations as needed.
0-5 years of experience
Installed hospital computer program updates for Y2K compliance.
- Performed Y2K compliance testing.
- Attended seminars conducted by Quadramed for CompuCare software.
- Trained hospital personnel on the CompuCare software applications.
- Created and designed unit specific program menus for quality data management.
0-5 years of experience
Implemented and provided on-site clinical training for the laser medical device for health care physicians, allied professionals and other staff members. Ensuring protocol adherence and advising on clinical issues related to the clinical protocols.
- Training the physicians, RN, Aestheticians by providing clinical support to new and existing users on all aspects of the company medical device.
- Assisting in the developing of market tools for physicians to use and grow their practice with the use of the Ellman System by increasing 10% – 15% in revenue.
- Completing post in-service in accordance with established procedures and liaise with management ensure that safety concerns and/or adverse events are indentified.
- Developing and maintaining professional relationship with clients, doctors, nurses and related company consumers.
6-10 years of experience
Primary clinical liaison to external customers, sales representatives, and installation teams during product training, and pre/ post sales/ installation phases.
- Scheduled, coordinated and delivered clinical training on usage, maintenance, and troubleshooting of clinical products in critical care, operating suites, emergency departments, telemetry units, radiology, and diagnostic labs.
- Coordinated live support for activation of clinical system
- Neurosurgical resource for Eastern Region Clinical Application Specialists
6-10 years of experience
Provide the build, testing, implementation, maintenance and support of the Electronic Health Record for 49 hospitals across the United States
- Complete project tasks in accordance with established timeframes, standards, methodologies and procedures.
- Analyze customer needs for application issue resolution ensuring excellent customer service
- Coordinate and identify project related issues for phase one go – live sites as the site analyst
- Accomplish all phases of application testing in a multi domains environment
0-5 years of experience
- Provided clinical and technical training to new and existing Cardiologists, Internal Medicine and Family Practice physicians.
- Offered clinical expertise during sales presentations to prospective accounts by providing sales support to territory sales managers.
- Responsible for annual growth of disposable business to support the utility of the BioZ system.
- Identified, initiated and closed the sale of upgraded systems to existing accounts.
- Clinical Application Specialist Rookie of the Year 2005
0-5 years of experience
Responsible for onsite training/support of anesthesia ventilators and monitors. Pre/post sales support to sales team and account managers.
- Training/education to anesthesiologists, nurse anesthesia, and all periop support staff.
- Knowledge expertise in 7 different anesthesia ventilators, 9 different monitor platforms, and competitor strengths/weakness.
- Post sales and training follow up to ensure customer satisfaction in recent capital equipment transaction.
- Project management to implement software changes to current and past customers.
0-5 years of experience
Responsible for onsite training/support of anesthesia ventilators and monitors. Pre/post sales support to sales team and account managers.
- Training/education to anesthesiologists, nurse anesthesia, and all periop support staff.
- Knowledge expertise and sales support for 7 different anesthesia ventilators, 9 different monitor platforms
- Post sales support to ensure customer satisfaction on recent capital equipment purchase
- Project management to implement software changes to current and past customers.
0-5 years of experience
Implemented and maintained various Cerner clinical applications at various hospitals across the United States.
- Provided primary application support of various Cerner Applications for six inpatient Surgery facilities in Michigan, Pennsylvania, and Oregon. Worked with nurses, physicians, and pharmacists while supporting Cerner Orders, Nursing, Surgery, and Pharmacy applications.
- Requirement gathering, build, and testing of various Cerner modules prior to project implementations.
- Participated in rotating 24/7 on call support group to resolve problems end users experienced with all Cerner clinical applications.
0-5 years of experience
Provide subject matter expertise, clinical education and consultative services to C-Suite and Nursing Leadership in healthcare facilities requiring mission-critical communication and HL7 integration with critical devices such as cardiac monitoring, ventilator, infusion and nurse call. Mobile montoring gateway integration (FDA-cleared device) with GE /Cerner/Philips/Nihon Kohden. Sales support with clinical expertise presentation and workflow configuration to C-suite and key personnel.
- In-house expert for sales support and education on current trends in healthcare and government regulation.
- Vendor credentialing coordinator, project management
- Quality integration and collaborative decision making
- Strategic teaming for technology integration towards performance enhancement, workflow efficiency
- Candidate, CPHQ
0-5 years of experience
- Clinical builder on the Epic documentation optimization team tasked with redesigning provider SmartTool templates and documentation workflows.
- Completed Epic build including SmartTexts, SmartLinks, SmartPhrases, Reports, Print Groups, Orders, Result Components, and Reporting Workbench.- Successfully deployed note template changes for all physician progress note and discharge summaries resulting in an adoption level of >50% in less than two months.
- Performed data gathering and workflow analysis within outpatient and inpatient clinical settings and identify areas for system build that support workflow improvement
- Generated reporting workbench reports for ongoing optimization and enhancement of documentation tools.
0-5 years of experience
- Developed new programs for CAS team (lead development, product evaluation)
- Appointed clinical lead for new product field development and clinical trial executor of new products
- Fulfill the requirements of companies curriculum program, by developing and implementing lesson plans and show written evidence of preparation
- Plan and arrange open communication by conducting conference with surgeons and hospital clinical staff
- Held ongoing evaluation of CAS achievement through informal and formal testing and evaluations
- Served on company committees and attended and participated in management meetings
0-5 years of experience
Provide analysis, functional support and maintenance of software applications pertaining to medication for multiple clinical user clients at Regional Health Ministry (RHM) sites.
- Provide assistance trouble shooting issues and problems in regards to Cerner software utilized by clinicians and support staff for medication orders.
- Perform testing of new releases of clinical applications and interfaces i.e. regression testing.
- Routinely run explorer, vista and query reports to support analysis and troubleshooting.
- Acts as a product expert and routinely educates users regarding product functionality.
0-5 years of experience
- Planned and managed operation, maintenance, testing, implementation and enhancement of a multi-facility surgical information system (ORSOS) and associated patient tracking system
- Provided project management for a major version upgrade of the ORSOS application
- Created project plans including projections for resource requirements and key milestones
- Served on the OR Steering Committee to report project status and provide a less technical overview of key project concepts to committee members consisting of vice presidents, directors, physicians, and nurses
- Conducted a post golive meeting with end users to celebrate the success, extend appreciation, and discuss lessons learned
- Executed reports in the ORSOS application to provide information for daily operations, auditing, productivity, trend analysis and decision making
- Participated in the build, testing, implementation, and maintenance of the Cerner Millennium Enterprise
- Served as a liaison between technical support teams and the end user community
- Participated in the development of training materials for the ORSOS application
- Conducted training of the ORSOS application in a one-on-one and classroom settings
0-5 years of experience
Manage 10 clinical application specialists responsible for Ambulatory applications, to include but not limited to EpicCare Ambulatory
- Manage medium to large projects with the primary focus of integrating into the Epic Ambulatory module.
- Epic Ambulatory Optimization projects and lead Epic Ambulatory upgrades.
- Develop process improvement projects focused on cost savings and improved performance.
0-5 years of experience
- Managed Vascular, Obstetrical, Gynecology and General Imaging ultrasound accounts for the state of Georgia
- Responsibilities included demonstration, training and technical support
- Regional expert for 3D imaging
- Conducted in-services and seminars for physicians and technologists
- Sales Training: Sales Mastery and Advanced Sales Mastery
10+ years of experience
Responsible for managing Patient Care Nursing Support while implementing McKesson STAR at 2 CHS facilities (14 employees)
- Implemented McKesson STAR in 9 CHS facilities and 27 ambulatory clinics
- Primary system builder for CRTS, employee files, reports, FIM/SIM, worksheets, Patient Care Profile (PCP) and printers
- Team Lead for Cerner Implementation Team for Power Orders, CCL, and eMAR (electronic medication administration record). Built order catalog utilizing DCP Tools, Order Entry Formats, Virtual View tools
- Clinical team implementation specialist for Cerner Millennium implementation project management team
- Updated and maintained patient information, orders, charges, pharmacy orders, and medical information
- Ordered medical supplies for unit
- Vital signs retrieval (Emergency Medical Technician II Licensure)
- Training Preceptor for secretarial pool
- BHIS and Medical terminology trainer for new medical secretaries
0-5 years of experience
Work with Installation Coordinator to establish training and go live dates.
- Conduct all phases of training for customer, basic user training, system mangers.
- Customer’s primary contact, assist in setting up and arrange all training needs.
- Be present during the go live phase in a clinical/technical supportive role.
- Troubleshoot all and any system abnormalities during training and go live.
- Update and maintain customer profile database.
0-5 years of experience
- Provided clinical education to customers in the continental United States with concentrations in several Magnetic Resonance applications utilizing 1.5 and 3.0Tesla systems.
- Assisted the North Texas business market as product specialist to help drive sales
- Represented Siemens MRI group as a presenter for Radiology Society of North America (RSNA), Society of Cardiac Magnetic Resonance and the American College of Cardiology.
- Managed radiologic work flow utilizing Siemens clinical support software
- Provided Cardiology support and education to clinical and research customers
0-5 years of experience
- Traveled the United States to train providers and healthcare staff in converting to the new Electronic Medical Records (EMR)
- Team manager responsible for installation and demonstrations
- Classroom setting and one-on-one instructions to use EMR
- Provided remote support during and after installation
- Intensive research to solve issues related to the system
- In-house representative for preparing for sites
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[Clinical Application Specialist]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
