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Clinical Manager Resume Samples
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6-10 years of experience
- Designed and implemented a comprehensive HEDIS patient appointment tracking database for over 500 patients, which increased clinical revenue by over 30%
- Provided leadership, instruction and supervision to 30 personnel- efforts resulted in a 15% decrease in staff turnover
- Was responsible for the implementation and training for the clinical safety program resulting in zero patient or employee accidents
- Processed leave and payroll for over thirty personnel resulting in a 40% decrease of payroll errors over a 12 month period of time
- Maintained accountability for over $3 million of medical equipment- led to zero loss in over a 12 month period
- Responsible for department budget of $ 1.5 million – coordinated supply orders and logistical efforts
0-5 years of experience
Provide clinical and administrative supervision for 15 staff (counselors, interns, and support staff) in a 38-bed recovery home.
- For fiscal year 2013-2014, surpassed the all time financial surplus record through record fee collection and all time low expenditures.
- Increased the retention and completion rate of clients by 25% through improved clinical standards.
- Collaborated with external agencies and created additional services for the individuals we serve.
- Manage the requirements of program licensing.
- Provided trainings and created a working environment for staff for better performance and job satisfaction.
- Facilitated staff-client mutual responsibility for improved living conditions.
- Represent the program at regional DPH, ABH and BSAS meetings.
6-10 years of experience
Manage and supervise clinical operations for 105 personnel that provided modalities for over 100,000 beneficiaries 300,000 soldiers, both stateside and deployed, for inpatient and outpatient services.
- Supervise, mentor, and prepare personnel evaluations and administrative reports for nineteen personnel, and advise and provide consultation to both physicians and nursing staff on the treatment and management of patients, ward policies and procedures
- Special areas of emphasis include Drug and Alcohol, Family Advocacy Programs and Joint Commission
- Prepared workload data reports and memorandums, established and enforced policies, regulations, and procedures, implemented performance improvement activities and training to civilians, contractors and Soldiers, and coordinated support for patients and personnel
- Manage $500,000 in equipment and supplies
- Monitored personnel in security of a medical hospital during combat operations
- Handle classified information
0-5 years of experience
Oversight of clinical standards and practice of the Ambulatory Division consisting of seven locations with a vast array of primary and specialty services. Administrative oversight of an academic Pediatric practice that provides over 800 patient visits a month. Serves as a key member of the ambulatory steering committee for the EPIC EMR implementation and establishment of the transitional care team for inpatient discharge to primary care. Provided key input in the establishment of the Ambulatory True North Metrics for the A3 Value Stream Analysis. Facilitates Rapid Improvement Events (RIE) utilizing LEAN methodology and tools and provides pre and post event collaboration for successful RIE outcomes. Provides representation on the emergency management team, patient experience team, and nursing practice council. Serves on the steering committee for establishment, implementation and continuous operational integration and sustainment of standards required for Patient Centered Medical Home (PCMH) certification for three primary care practices. Serves as Chair of the newly formed Safety and Quality Ambulatory Council.
- Created, implemented and manages a centralized Referral Center to track volumes, decrease processing time for referrals thereby increases customer satisfaction and quality of care.
- Served as first Team Leader and Facilitator of the Ambulatory Rapid Improvement Event (R.I.E) and “Just Do It” LEAN methods to kick off the implementation of the Value Stream Analysis of our True North Metrics.
- Facilitated the initiation of a Pediatrics Process Task Force to develop and implement solutions to barriers of patient flow and operational concerns.
- Introduced and implemented WAVE scheduling to address patient flow, productivity and operational efficiency.
6-10 years of experience
Oversight of clinical standards and practice of the Ambulatory Division consisting of seven locations with a vast array of primary and specialty services. Administrative oversight of an academic Pediatric practice that provides over 800 patient visits a month. Serves as a key member of the ambulatory steering committee for the EPIC EMR implementation. Serves as a member of the ambulatory leadership team, emergency management team, patient experience team, and nursing practice council. Serves on the steering committee for establishment, implementation and continuous operational integration of standards required for Patient Centered Medical Home (PCMH) certification for three primary care practices.
- Created and implemented a centralized Referral Center to track volumes, decrease processing time for referrals thereby increases customer satisfaction and quality of care.
- Created a workflow process for transitional care from inpatient and emergency room discharge to primary care.
- Facilitated the initiation of a Pediatrics Process Task Force to develop and implement solutions to barriers to patient flow and operational concerns.
- Introduced and implemented WAVE scheduling to address patient flow and customer satisfaction concerns.
0-5 years of experience
- Began career with Banner Hospice as a Clinical Liaison stationed at Banner Desert Medical Center. Met with patients and families to discuss end of life care and planning. Increased Banner Hospice’s internal capture rate from 11% to 75% in one year.
- Obtained referrals from hospitalist, specialist, and community based physicians for hospice, homecare, and palliative care services and assisted in the transition from hospital care to community based care.
- Promoted to Clinical Service Manager of Admission and Triage team within one year of employment.
- Increased productivity of admissions team while decreasing overtime within the first 3 months of taking management position.
- Participated in numerous process improvement programs that decreased inefficiencies and increased staff engagement.
0-5 years of experience
Oncology Service
- Established training program for 60 employees for Army Medical Department Personnel Education and Quality System (APEQS); raising compliance from 73% to 95% in 4 months.
- Assisted in the reconfiguration of clinical schedules and layouts to increase Relative Value Units (RVUs) by 60% over a three month span, thus contributing to the Hospitals 18% increase
- Maintained a 100% compliance over 4 clinics, for the National Joint Commission Standards, resulting in overall Hospital accreditation.
0-5 years of experience
- Consistently communicated base level expectations regarding performance, attendance, technologies to all coaches at all stages of individual coach development.
- Created an atmosphere that recognizes the strengths and capabilities of direct reports through implementing growth opportunities that support team morale.
- SME for Cigna coaching program and coached 10-’18 direct reports regarding recorded calls. Utilized Six Sigma techniques to develop best practices.
- Increase audit percentage for team by 150% after auditing and giving staff feedback
- Developed Somatization program with Medical Directors and management.
0-5 years of experience
Responsible for development and execution of clinical services for behavioral health residential and outpatient programs. Provide supervision and training to a team of Therapists, Substance Use Counselors, Nurses, and Behavioral Health Techs. Manage staff of over 100, provide direct supervision for 14. Promoted community development and PR relations with outside organizations, businesses, and communities to develop and maintain contracts for services.
- Secured and developed contracts with Less Summit School Districts, Jackson County, Clay County, and Department of Mental Health
- Provide structured supervision for clinical staff, utilizing clinical improvement measurements.
- Utilize organizational business plan to promote clinical and financial improvements that led to increase in revenue that surpassed budget.
0-5 years of experience
- Monitored staff productivity and managed daily clinical operations.
- Increased wound healing outcomes in Q4 2013 from 33% to 81.6% Q4 2014.
- Monitored budget and resource allocations while identifying strategies to reduce costs and improve quality and services. ($1.5M-2.5M annually).
- Case managed approximately 25 client case load, initiating required treatments, while coordinating care with interdisciplinary team.
- Conducted routine inspections of safe and effective nursing practices, to ensure adherence to JCAHO guidelines.
0-5 years of experience
- Facilitated organizational financial success by the development of dashboard to view and trend indicators including: productivity, overtime, mileage and documentation timeliness.
- Facilitated clinical success by assuring quality patient outcomes by educating nursing staff on Oasis collection at all access points. Mentored Clinical Supervisors to focus on outcomes through use of SHP software and chart audit.
- Improved nursing retention rate through employee engagement activities.
- Revised orientation processes to facilitate on boarding of approximately 25 nurses with a variety of nursing experiences.
10+ years of experience
Managed and scheduled all clinical staff for their weekly work with each specific doctor
- Assisted Periodontist in all surgical procedures including All On Four cases, dental implants, sinus and ridge augmentations, and bone grafting procedures
- Conducted and maintained accurate inventory records of all supplies
- Responsible for ordering and meeting with multiple representatives across an array of dental and office products
- Pre-surgical formulation of treatment plans as well as post-surgical recording of treatment information documented in a paperless format
- Maintained and scheduled all equipment care
- Trained entire clinical staff on sterilization techniques per OHSA guidelines
- Performed digit radiographing and CT scanning with most advanced, up to date methods
0-5 years of experience
- Coordinates and oversees all direct care patient services provided by clinical personnel.
- Responsible for ensuring that patient care is coordinated and managed appropriately in a cost effective and financially responsible manner.
- Responsible for ensuring that care and services are delivered appropriately as well as the supervision of clinical personnel.
- Perform Utilization Review Oasis/485 for Care Plan Appropriateness
0-5 years of experience
Trained, supervised, clinically managed and evaluated home based therapists, foster care workers and social work interns.
- Provided mental health assessment, behavioral health counseling, community psychiatric supportive treatment, and case management to youth (ages 4-17) and their families in their home, school and community. Specialized in the treatment of trauma and adoption/permanency.
- Provided continuing education training for therapeutic staff. Developed “intervention convention”.
- Monitored and maintained billing and medical necessity documentation for Medicaid and contract compliance.
6-10 years of experience
Served as Clinical Manager for 4 years and 2 years as Case Manager
- Preceptor for new hires
- Reviewed clinicians Oasis C documentation to prepare for state
- Provided various educational in-services to staff at assisted living facilities
- Served as the Personal Care RN Supervisor for 2 years
- Current with Oasis C, CMS regulations
- Organized inservice educational meeting to advance skills of current staff
0-5 years of experience
Executed all Physician patient orders
- Managed all patient medication profiles, refills, change in medications
- Analyzed and executed all incoming and outgoing Home Care nursing, physical therapy notes, requests and orders
- Managed all aspects of care for all patients of three doctors in a timely manner
- Trained new office personnel
- Coordinated care with other patient care, medical equipment, home care agencies, Medicare, Medicaid and Insurances
- Analyzed all critical and non
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Clinical Manager
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
