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0-5 years of experience
- Supervised and carried out analysis of applications in eCW V-10
- Trained end-users, super users, and training support staff, during optimizing initiatives
- Worked with the project manager to assist with the development, validation, and upgrade of training materials
- Oversaw daily tracking and follow- up on inquires and issues
- Created and modified custom reports and queries for clinicians
- Acted as liaison between vendors and providers
0-5 years of experience
Provide on-site support to assist and coach client with navigating through new system.
- Trouble shooting and reporting issues to command center for resolution.
- Providing one-on-one assistance to physicians, mid-level providers, nurses and support staff as needed.
- Classroom Training
0-5 years of experience
- Support to Cadence and Ambulatory in a Pediatric Clinic
- Assisted with check-in and check-out process, in- basket and telephone encounters
- Abstracted charts from old system to Epic (Ambulatory)
0-5 years of experience
- Provided remote support on GE Centricity EMR Implementation as a Subject Matter Expert (SME) for specialty groups
- Support full implementation life cycle, trained front office, clinical staff and physicians on EMR system
- Created EMR training material and completed slide presentations
- Created forms using Visual Forms Editor (VFE)
- Add and edit MEL expression for medication, problem and order configuration
- Import from clinical kits and Encounter Form Editor (EFE)
- Workflow re-engineering
- Troubleshoot application issues
- Train staff on scanning
0-5 years of experience
- Provide elbow to elbow support to physicians, and clinical staff
- Participate in daily calling
- Created workflow guide and training manuels
- EMR Setup and configuration: add new users, create letters, create handouts, create encounter types, create flowsheets
- Troubleshoot issues with EMR system
- Train clinical staff on GE Centricity EMR system
- Updated CCC forms using Text File Editor
0-5 years of experience
- Maintain current training on all versions and formats of EMR systems under the Cerner Corporation umbrella of Millenium applications.
- Conform to all legal and privacy standards in the healthcare industry.
- Support delivery for end-user training of newly implemented EMR systems at hospitals and satellite clinics; conduct product education/utilization for providers, nurses, and staff while building solid rapport and relationships.
- Completed successful go-live implementations across the states of California, Alabama, Texas, Florida and Arizona, including a year-long full implementation of the California state prison system transition to EMR.
- Support team lead with management of large teams across multiple clinics and sites, train oncoming team members on client workflows.
- Present project details to hospital management, informatics teams and physicians, keeping informed on how implementation process will take place while team is on site, to ensure expectations are met and exceeded.
- Provide key support to users of Cerner Solutions during high-pressure go-live implementations and perform as liaison to reach out to upper levels of support and management when necessary, and log tickets should any issue arise.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
