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Healthcare Manager Resume Samples
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0-5 years of experience
Supervised 42 healthcare professionals of nine different occupational specialties
- Maintained and managed medical equipment valued at over $3.5 million
- Developed and managed projects to completion, including a recycling project which saved a loss of $500,000 to the Department of the Army
- Planned and managed an immunization plan for an organization of 700 employees that was completed over one month ahead of schedule
- Prepared organization for Joint Commission on Accreditation of Healthcare Organizations (JCAHO) inspection
0-5 years of experience
Experienced leader, mentor, and instructor of 15 personnel ensuring personnel were up-to-date on certifications and training.
- Oversaw field and clinical medical facilities and responsibilities.
- Assisted with technical and administrative management of medical treatment facilities under supervision of physician’s assistant.
- Maintained safety of personnel and insured safety procedures were followed by personnel.
- Instructed approximately 500 personnel on First Aid for military exercises and deployments.
- Organized vaccinations for 500 personnel to help keep up-to-date on established vaccination requirements.
0-5 years of experience
Fourth largest broad line distributor in the country with branches throughout Southeast. Atlanta branch sales of $168 million. Healthcare sales were approximately 17% of that total volume.
- Organized first ever branch level customer advisory committee meeting quarterly to keep lines of communication open between customers and branch.
- Grew business by 15% qualifying for President’s Club by bringing on Shared Services group purchasing organization that added 25 new healthcare customers for branch.
- Developed first ever healthcare product listing on line as well as printed enabling healthcare customers to save time in ordering and finding products specifically designed for their operations.
0-5 years of experience
Revenue Cycle & Information Technology Service Line Leader – Central/West Regions
- Sold and managed process improvement project for a 4 site hospital system and the MSO.
- Redesigned workflow processes for patient access and back office resulting in reduction of staffing costs by 22% system wide.
- Implemented best practice standards for billing resulting in reduction of A/R days from 118 to 62.
- Designed and implemented A/R reduction initiative resulting in one-time cash collections of $14M.
0-5 years of experience
Deployed on behalf of Operation Iraqi Freedom from 2007 to 2009. During deployment, team led a 5-member team and equipment which included a M997 front-line ambulance, a Mine Resistant Ambush Protected Armored Ground Ambulance (MRAP HAGA), and medical supplies and kits valued at 2M+.
- Managed cross-functional roles as a Leadership Development Instructor, Lifesaver Course Instructor, in addition to inventory manager. Successfully conducted 100+ medical classes during convoy rehearsals.
- Ensured zero loss of life during 50 combat replenishment operations throughout Baghdad. Led a HAGA ground medevac crew on a 14-day assignment (zero loss of life).
- Trained over 200 personnel in Combat Life Support thereby providing assistance to field medics.
- While providing services in an aid station, managed the successful evacuation of over 50 U.S. military and coalition personnel to primary care health care facilities.
- As Evacuation Manager, selected as primary operator and trainer on the 1st and only MRAP HAGA in the immediate area. Team led 5 personnel and served in Sr. Manager capacity.
- Developed a load plan for all evacuation vehicles, which significantly improved readiness.
0-5 years of experience
- Achieved 1 of 11 Best Practices for the 2013 Joint Commission inspection for patient care and safety.
- Managed $100K budget for purchase of essential items with zero misappropriation of funds.
- Experienced with maintenance contract solicitation and approval for equipment inventory of $250K.
- Implemented 3 minor improvements and created and revised 20 policy and procedure manuals in alignment with current evidence-based practices that improved patient experience and safety.
- Technical expert and trainer to junior technicians in acute and continuous dialysis, apheresis, phlebotomy, biopsy assist, office procedures, and water maintenance procedures.
- Scheduled appointments, interpreted and verified provider orders, ordered laboratory specimens, and processed consult and encounter forms accordingly.
0-5 years of experience
Development and maintenance and growth of a high profile territory focusing on the Acute Care Hospital System.
- 20 years of principles and methods for detailed project plans, project management, promoting, and selling products or services, which includes marketing strategy and tactics, sales techniques, and sales control systems.
- Analyzes sales goals, data, and strategies to increase revenue and gross profit margins.
- Proficient in speaking and presenting to C-Level contacts.
- Cultivated relationships with current and prospective clients to promote, sell and grow sales
- Generated needs analysis, meeting quality standards for services, and evaluation of customer satisfaction.
- Created high-level creation and presentation skills.
10+ years of experience
Provide optimal care, maintaining clients’ independence and health, overseeing a team of 25 care givers.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Attracted industry leaders to the company by offering the most competitive pay.
- Ensured compliance, managing licensing, bonding, and insurance requirements.
- Compiled client files with all the necessary information both administratively and clinically.
- Organized marketing materials and produced a commercial campaign.
- Maintained payroll and accounts receivable.
- Hired qualified healthcare professionals to provide quality service.
- Provided potential client presentations.
- Increased gross revenues by a minimum of 20%.
- Increased lead generation 80% by developing a relationship with a national lead management company and giving presentations at community hospitals.
0-5 years of experience
Completed 180 hours of fieldwork experience with hospital administrator.
- Participated in monthly budgetary and strategic planning meetings, which improved overall efficiency and cost of organization.
- Researched management concepts and integrated them into the organizations activities.
- Evaluated organizational performance by comparing to national benchmarks.
- Presented findings to organizational administrators to aid in decreasing the length of stay of patients and improving customer satisfaction.
0-5 years of experience
Managed operations of 40+ customer relations center that included oversight of all activities including SLA, abandon rates, occupancy levels, process improvements and associate development and retention.
- Enhanced strategic alliances and partnerships with corporate business partners and clients by providing superior customer service.
- Produced top performing teams delivering the best overall performance.
- Designed and introduced leadership development, coaching and team management model resulting in the promotion of several into increased levels of responsibility.
- Use NICE call monitoring software
0-5 years of experience
Directed level I / II healthcare with surgical capability and ancillary services on behalf of 2,700 active duty military beneficiaries.
- Supervised and mentored 29 mid-level subordinate leaders.
- Assisted with planning 6 multi-national military operations, 4 humanitarian assistance, disaster relief efforts in South Korea, Kingdom of Thailand, India and the Philippines’.
- Coordinated emergent, inpatient care, medical evacuation and international health insurance authorizations for U.S. Naval forces operating in Southeast Asia.
- Excelled as Equal Opportunity Program advisor; planned and instituted 7 multi-cultural observances and provided training on conflict resolution in work place.
- Provided daily executive level intelligence briefings to senior leadership.
- Managed a $6 million shelf life medical equipment replacement program.
- Served as liaison for Cardinal Health Prime Vendor pharmaceuticals.
- Expertly procured and distributed Potassium Iodide (KI) medication to US military forces during Operation TOMODACHI, and subsequently accounted for post radiation exposure physicals and electronic reporting requirements.
0-5 years of experience
- Assisted the implementation of the civil, criminal and administrative statutes applicable to health care using Bloomberg Law.
- Developed Federal, State and local law enforcement programs to reduce fraud and assault in relation to health plans.
- Maintained all databases including financial and staff reports and reviewed company’s compliance software agreements.
- Performed investigations, audits, evaluations and inspections regarding the delivery of and payment for health care.
- Provided industry assistance, including suggested opinions, safe harbors and specific fraud alerts regarding to fraudulent health care practices.
0-5 years of experience
- Facilitated training in for 600 + clinicians for customer service initiative
- Developed creative recruiting methods to attract new talent
- Conceived and implemented systems for cross-training for all positions and the elimination of temporary staff, reducing staffing costs 50%
- Crafted and implemented orientation materials for new hires and volunteers
- Enhanced computer system through translating clinical needs into IT language – two year project
0-5 years of experience
Conceived desktop analytic applications and production reports along with self-service capabilities.
- Served as an internal consultant and defined analytic needs and helped end users interpret and apply analytic results.
- Prepared standard set of reporting tools that enabled Provider Network staff to compare the case mix-adjusted utilization and cost performance of individual providers or groups of providers to regional and network benchmarks.
- Developed proficiency with SQL programming and programmed multi-step processes to transform source data into analytic results.
0-5 years of experience
- Managed a department that identified and executed Medicare and Medicaid guidelines and procedures.
- Administrator for document management workflow systems and facilitated images and records
- Managed property management standards for safety and health systems concerning large facilities.
- Organized, directed and supervised managers that handled work of teams in assessing, sorting, and entering data in corporate database systems.
- Collaborated directly with President of the company via written or oral reports to meet corporate goals. Analyzed management issues. As well as supervised managers in a diverse workforce in compliance with corporate standards.
- Assertiveness to anticipate problems and provide timely and workable solutions.
6-10 years of experience
- Collaborated and reported to Campus Vice President to promote policies, procedures, and practices which fostered and promoted team and campus growth by building educational health program cohorts.
- Assessed industry data (Healthcare/Nursing) and trend lines to diagnose staff and student problems, identify drivers of future performance, evaluate risk, support collaboration, and create individual actions plans.
- Presented staff trends weekly to Executive leadership denoting healthcare, industry trends and the analytical tools necessary to succeed within the structure of Healthcare and Nursing alike.
- Worked across varying disciplines to bring Healthcare and Nursing to promote student and staff development, healthcare career advisement, and public health changes.
- Monitored project planning, implementation, and management advice to direct staff on health curriculum programs.
- Measurement and analysis was used to determine individual, team, and departmental performance plans, goals, and objectives.
- Coaching and mentoring provided using 360 feedback with professional debrief and situational leadership.
- Communicated curriculum changes to administration, faculty, and students to support higher education regulations.
0-5 years of experience
Created call management report through data analysis in two views statistical and performance measurement
- Completed Medication Inventory Report
- Redesigned the G-drive
- Assisted managers with daily manager tasks and staff management
0-5 years of experience
Oversee daily operations for the office and the dispatch and driver department. Ensure customer satisfaction to increase new business from referrals. Train employees on company procedures and policies.
- Office Operations: Managed office operations, work flow, office staff (25) – including recruitment, performance management and training/development of specialty practice, specifically skilled nursing.
- Referral Events: Marketing and coordination of healthcare events for the elderly and disabled; case manager and social worker outreach.
- Patient Coordination: Provided support and performed regular QA reviews for patient intake, registration and scheduling functions.
- Human Resources: Overhauled employee policies and handbook documentation. Process employee payroll and benefits administration. Recruitment of home health aides, LPNs, RNs, and office staff.
0-5 years of experience
- Welcome and assisted clients through the visit process.
- Front office duties: received incoming calls, directed to appropriate staff or message system. Assisted with client confirmation calls and insurance verifications.
- Assisted with medical records, test results and CLIA log maintenance.
- Completed assessment interviews, provided client-focused education/information, distributed and reviewed fact sheets, and informed consent process with accurate medical record documentation.
- Assisted Clinician and client with examination process, follow-up care and referrals. Performed duties of Procedure Room Assistant, Laboratory Testing as trained, scrubbed and sterilized instruments. Assisted in the abortion services as directed.
0-5 years of experience
- As Human Resource lead, orchestrated streamlined and proper utilization of 3,300 personnel across16 medical specialties within 17 medical treatment facilities.
- Managed an enterprise-wide recognition program processing 912 nominations and garnering the highest possible recognition for 83 teammates.
- Developed new training opportunities by securing 9 medical simulation full-time positions in European military treatment facilities enabling a seamless continuum of care.
- Collaborated on the stand-up of the deployment transition center: critical reintegration and decompression time vital to “resilient Airmen” vision–a Department of Defense first.
- Oversaw 2,900 human resource positions and over 1,190 relocation allocations vital to mission success at 17 medical aid stations, outpatient clinics, and hospitals.
- Worked with Department of Defense and Air Force leadership, providing subject matter expertise during development and policy making stage during a major organizational transformation. Executed manpower and workload transfer, training, and staffing requirements.
- Preserved cable TV contract for dormitory residents by securing $107K in end of year funds and ultimately enhancing the quality of life for 1.2K personnel.
0-5 years of experience
Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Direct or conduct recruitment, hiring and training of personnel.
- Establish work schedules and assignments for staff, according to workload, space and equipment availability.
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
- Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
0-5 years of experience
- In-depth experience providing home health care for numerous senior residents according to individual needs and physical limitations. Monitor vitals, take BP, check oxygen levels, monitor blood sugar levels. Maintained records of patient care. Assist with daily living activities: light housekeeping, prepare meals daily, laundry and minor home repairs.
- Attend social outings with residents while ensuring their safety
- Lead range of motion exercises, balance and flexibility exercises
- Monitor and take action of changes in resident’s condition and recommend adjustments in level of care and services. Communicated changes in condition to doctors, PT’s, OT’s, HHA’s and others
- Assistance after medical proceedings. 24-hour On-Call ER First Response. Provided wound care.
- Assisted with walking and positioning. Provided medication reminders.
- Planned, purchased, prepared, and served meals
- Pet care and dog walking. Transportation assistance – local and long distance
0-5 years of experience
Proactive telephonic outreach to eligible Humana members and engage participation in Humana At Home Complex Care Management program with proficient use of Motivational Interviewing.
- Actively participate in all enrollment activities.
- Complete physical, psychological, emotional and environmental assessments, for the purpose of providing appropriate, timely interventions to ensure provision of optimal care.
- Coordinate community care and services as deemed appropriate.
- Works Collaboratively with other members of the Humana At Home Interdisciplinary team-to include; Humana At Home Care Managers-Social Services, Field Care Managers and Community Health Educators.
- Use of clinical program design, implementation, management, monitoring and reporting.
- Comply with performance and reporting standards as defined by Humana Corporation.
10+ years of experience
Responsible for managing multiple homes for adults with developmental disabilities and complex medical and / or behavioral issues.
- Assist and work collaboratively with the doctors and hospital team to assure that patients receive the necessary care.
- Serve as a communication liaison between doctors, families and clients.
- Provide administrative oversight, business management, and program development for the assigned clinical and non-clinical issue.
- Supervise the hiring of staff, take part in staff scheduling and performance evaluations.
- Complete payroll and reconciliation of petty cash funds, house accounts and clients’ payee accounts.
- Control, delegate and assist in the maintenance of the residences.
- Member of the budget committee team that helps manage cost effectiveness throughout the agency.
- Overseeing a budget of hundred fifty thousand per home per fiscal year.
0-5 years of experience
Recruited for Registered Nurses, Rehab, and Respiratory Therapist
- Handled Credentials and Compliance Documents, JCAHO Training
- Managed Travel Division, Travel Employees, Payroll, and expenses
- Maintained a daily call quota
- Assisted in closing deals
- Provide weekly communication with travelers, employees, and clients
0-5 years of experience
Understand the planning and coordination of health services in a variety of settings, know the information and processes used to diagnose and treat human injuries and diseases
- Knowledgeable in analyze, synthesize and evaluate facts and theories pertaining to healthcare field
- Manage accounts receivable, accounts payable, and computer applications proficiently
- Locate, evaluate, and integrate appropriate primary and secondary sources
- Effectively communicate ideas through speaking and writing, recognize and address complex ethical situations
- Operate effectively within a continually changing environment
0-5 years of experience
Train all employees as needed on general company classes, claims processing, member service representative roles and leadership series as well as assuring all employees remained HIPAA compliant.
- Audit of new examiners while conducting continuing education for claims staff and other departments as needed.
- Maintain database of completed courses, including grading of all completed tests for all employees.
- Processed claims and handled customer needs as necessary relating to medical and dental benefits.
- Audit claim examiners on a daily basis for production and quality results.
- Conduct interviews with possible new hires.
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[Healthcare Manager]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
