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Lead Medical Assistant Resume Samples
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0-5 years of experience
- Efficiently carried out the duties of patient care in a Medical Assistant role including patient triage, vitals, prior authorizations, venipuncture, medication administration (injections, nebulizer treatments, oral medications), lab order entry and preparation, patient follow up calls, medical records, assisting provider with procedures and assessments.
- Conducted employment interviews and trained new employees in multiple areas of facility including Urgent Care front/back office and Radiology front office.
- Developed a system for storage, inventory and ordering of supplies and medications saving the clinic time and money on overstock and efficiency.
- Organized effective laboratory collection and services in a challenging work space while maintaining high standard of care.
- Partnered with Clinical Practice Manager in improvement of EMR documentation that lead to an average accounts receivable time of less than 30 days.
- Worked with Clinical Practice Manager and billing team to develop an efficient system for timely charges entry.
6-10 years of experience
- Oversaw the admissions department and census development in this 150-bed nursing facility. Increased the average daily census to 98% within first year of employment. Developed and executed strategic marketing plans to maximize admission conversion of residents requiring sub-acute level of care. Initiated phone calls to family members or potential residents to tour the facility, made sales contact with hospital discharge planners, community physicians, ALF’s/ILF’s, hospice and home health agencies to increase referral volume and maintain 100% occupancy rate.
- Facilitated internal events/educational programs to enhance positive image of the facility to the public and participated in local community events. Conducted admission screening of potential residents to determine level of care/services required, and secured financial/insurance resources to minimize billing issues. Generated marketing analysis report, targeted areas of weaknesses within the facility, and conducted monthly business presentations with various community resources. Appointed as Corporate Trainer to train new admissions/marketing team. Monitored facility website, brochures, and advertised facility programs with local newspaper.
- Managed the admissions process in this 120-bed skilled nursing facility and exceeded facility census budget. Served as patient/family advocate to assist with needs or concerns, which included investigations, mediation, and resolution management.
- Lead contact for sales and marketing inquiries from new residents; included but not limited to site tours, informative sessions, and referral sources. Coordinated in house department meetings to ensure completion of all tasks prior to patient arrival.
- Developed relationships with social workers, physicians, and other healthcare facilities to ensure proper placement of patients is met. Conducted daily sales call outside the facility and maintained resources/contact database. Obtained accurate financial information or authorization for admissions. Created well informed marketing brochures, promotional items, and participated in community/local events.
- Promoted as Lead Medical Assistant and acquired supervisory duties in this busy urgent care office. Performed direct hands-on patient care, drawing blood, administering injections, EKG’s, and other clinical tasks. Enhanced patient-staff relationship, supervised and trained employees in compliance with company policies and procedures. Successfully increased employee retention by creating positive work environment. Increased patient satisfaction by providing excellent customer service and resolving any issues in a timely manner.
- Oversaw daily operations of this new and fast growing office. Performed direct patient care to include taking complete medical history and vital signs, drawing blood, administering medications, and other clinical tasks as assigned. Coordinated initial patient assessments to ensure appropriateness of patient’s enrollment with the program.
- Collected pertinent medical information, verified patient’s financial resources, collected payments, and initiated billing process. Trained and supervised staff, managed schedule, monitored inventories, processed billing disputes/errors, processed worker’s compensation claims, and other administrative duties assigned by the Medical Director.
0-5 years of experience
- Inventoried and ordered medical, lab, and office supplies and equipment.
- Interviewed patients to obtain medical information and measured their vital signs, weight, and height.
- Recorded patients’ medical history, vital statistics and information such as test results in medical records.
- Collected blood, tissue and other laboratory specimens, logged the specimens, and prepared them for testing.
- Operated x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
0-5 years of experience
- Perform Cardiac Stress Test by placing patient on treadmill and helping patient reach their peak point.
- Conducted Arterial Brachial Index testing for patients.
- Collected blood from patient for Anti-coagulation clinic and maintain their proper INR levels.
- Performed Electrocardiogram.
- Triage patients by medication reconciliation, Vitals.
- Prepared Patient medical charts by collecting all medical records from Primary physician and hospital Records
- Maintained Physician agenda for hospital rounds.
0-5 years of experience
- Collect, record, and obtain patient information such as vital signs, medical history, and laboratory results.
- Assist physician with medical procedures along with calling in medications as needed.
- Perform EKG’s, venipuncture’s, injections, x-ray’s, and routine lab tests.
- Train new externs/employees and assure all staff members are doing their job responsibilities correctly.
- Display professionalism and maintain confidentiality.
0-5 years of experience
- Room patients, prep and clean exam rooms, collect patient’s histories and appropriate vital signs
- Assist providers with procedures and treatments, administer medications and vaccinations, prep prescriptions, perform blood draws and laboratory tests
- Triage patients over the phone, discuss treatments and action plans with providers, document every visit and phone call
- Provide all services with love, respect and responsibility, reassure parents and calm children while explaining and performing procedures
- Train and assist new employees in facility protocols and job responsibilities, as well as medical assistant skills
- Maintain facility supplies by tracking and ordering through medical suppliers biweekly, staying current with the correct and best supplies for our providers and patients
- Meeting weekly with providers and office managers to determine facility needs and discuss issues related to supplies, patients and employees.
0-5 years of experience
- Lead and supervise back office and medical assistant
- Room patients, complete vitals, phlebotomy and injections
- Schedule appointments and all procedures
- Insurance verification, Pre-certifications and prior authorization specialist
- Medical records and referral coordinator
- Responsible for all back office supply orders and inventory.
6-10 years of experience
- Trained and supervised co-workers along with everyday patient care
- Handled incoming/ outgoing calls physician to physician calls, proficient with computers, and performed employee evaluations/ new hire/termination and supply orders
- Facilitated all CLIA inspections as well as performed maintenance on the machines in the lab
- Worked one on one with the physicians providing hands on patient care
- Performed lumbar punctures and bone marrow biopsies
- Scheduling outside tests and obtained prior authorizations
- Prescription refills, ordered oral chemotherapy medications
- Perform injections and phlebotomy
- Facilitated patient assistance for chemotherapy medications
0-5 years of experience
- Over 4 years of healthcare experience, One year as Lead Medical Assistant within KP Clinical Quality Services.
- Using Health Connect System to create and document lab tests & orders, appointments, smart phrases, dot phrases, entering outside medical records, immunizations, questionnaires and building filters.
- Patient care, DM retinopathy screening
- Participate with interviewing future candidates and create workflows that help train new/current employees.
- Keep track of daily work-duties and report findings in monthly one-one meetings.
- Outreach to patients and engage them to participate in our Preventive HealthCare programs such as: Preventive Diabetes Program, and Colorectal Cancer Screening.
- Effective communication/interaction with managers, providers, colleagues, and members daily.
- Responsible for tracking and reporting, Well Child Visit appointments outside of our HEDIS timeframe.
- Track and support Pediatric NW KP back office management with correcting & updating in Health Connect for patients who have been seen with WCC and Immunizations, locations, or requesting to be paneled to a specific pediatrician.
- Provide managers bi-weekly reports documenting and measuring Pediatrics appointments, coding errors and HEDIS compliance
0-5 years of experience
- Responsible for training new employees, managing employee hours, and completing payroll every other week.
- EKG and Holter Monitor placements and ability to perform in office Treadmill Stress Tests
- Performing venipunctures for PT/INR testing and Coumadin management
- Verifying insurance eligibility and requesting authorizations for specialist referrals, procedures including but not limited to cardiac catheterization, insertion of permanent pacemakers, adenosine stress tests, medications, and radiology exams.
0-5 years of experience
Phone triage, patient education regarding wound care, medications, and labs.
- Room Patients of all ages; obtain vital signs (Height, Weight, BP, HR, BMI, and Temp).
- Assist physician with procedures and patient care.
- Administer Immunizations, obtain blood sugars, wound care, and order appropriate labs and procedures.
- Refill Prescriptions, call patients regarding lab results, call other clinics to request records and setup future appointments or procedures.
- Obtain prior authorizations for procedures and medications.
- Apply Ortho-glass splints.
- Perform venipuncture, heel sticks, and or capillary stick, urinalysis, and slides, label appropriate containers
- Train new employees, manage supply orders and equipment.
0-5 years of experience
- Check in/out, patient registration and appointment scheduling
- Daily office management including maintenance requests and IT network problem resolution
- Rooming patients: vitals-height, weight, blood pressure, medical history
- Scheduling staff for rotation between multiple locations including PTO schedules and coverage
- Maintain monthly provider schedule of rotating clinics through 3 offices
- Processing release of protected health information requests
- Clinical and office supply monitoring and ordering
0-5 years of experience
- Triage patients including: vital signs, height, weight, determine the priority of the patient depending on the severity of the patients’ condition.
- Specimen collection: urinalysis, blood specimens, glucose testing.
- Handle patient correspondence, medication refills, patient reports, and patient call backs.
- Maintain safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.
- Secure patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
- Answering telephones, greeting patients, handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services, and handling billing and bookkeeping.
- Assist provider in small procedure, basic wound care and dressings.
- Administer medication and adult immunizations.
0-5 years of experience
- Greeting, monitoring, and guiding all new patients from waiting room to exam rooms
- Preparing exam rooms within OSHA sterilization guidelines
- Performing Non-Stress tests on OB patients with decreased fetal movement
- Administering all T-dap and Flu vaccinations
- Assisting with in office clinical procedures such as breast and endometrial biopsies, S.T.D. screenings, and annual well woman exams
- Tracking and recording all OB testing and procedures based on gestational ages
- Entering all ICD-9 codes for required labs to ensure proper billing and accurate lab testing
- Scanning all pathology, mammogram, and consult notes into our electronic medical record system NextGen
- Maintaining a positive rapport with all patients and staff
0-5 years of experience
- Responsible for switching the office to EMR
- Patient Vitals
- Responsible for Referrals
- Responsible for Opening and Closing the office
- Proficient in Scheduling
10+ years of experience
- Performs clinical and administrative tasks on patients; record vital signs, collects and prepare specimens for laboratory testing. Prepare patients for treatment procedures. Performs administrative tasks; scheduling, insurance verification, answering telephones, updating medical records, handling correspondence and taking medical histories.
- Responsible for patient check in appointment scheduling, insurance verification
- Provided medical information to patients per HIPAA
- Provided billing and accounts receivables
- Participating in weekly and monthly meeting in coordinating clinical operations.
- Order supplies and assisting in day to day running of clinic. Prepare daily assignments and daily workflow.
- Responsible for the maintenance of routine clerical operations.
- Inputting and retrieving data using the computer systems as required.
- Supported diagnostic and technical treatment procedures such as setting up and operating medical equipment and apparatus for specialty clinics including Neurology, Nephrology, Endocrinology, Pulmonary, Hematology, Oncology, Sickle Cell, Craniofacial, Gastroenterology, Ear Nose Throat & Tuberous Sclerosis, Neonatal follow-up, Development & Behavioral, Rheumatology and Dermatology.
6-10 years of experience
- Responsible for answering a Multi-Line phone system, along with transferring calls to the respective physicians
- Oversee patient scheduling, insurance verification, and submitting requested referrals to MRI & Pain Management facilities
- Perform and explain patient insurance benefits, cost of services, and recommendations of care to patient
- Oversee the clinic billing and communicate with in-network insurance companies to ensure all patient accounts are paid and up to date
- Assist physicians with exams and manage the therapeutic treatment of the patients; such as teaching exercises and applying e-stem massage to help with the patient symptoms
- Perform and develop clinic x-rays for new patients with the supervision of the lead physician on staff
- Manage the account payable and receivable for medical supplies and nutritional supplements in house, along with performing inventory to assure all supplies are available to the patient and clinic staff
- Accomplishes marketing for the clinic to build new relationships with local attorneys and various specialist
- Assisting with local programs such as HIPPA and OSHA
- Negotiate pricing with local vendors to assure clinic outside cost remains low
0-5 years of experience
- NCQA/PCMH office
- Perform POC testing
- Patient charting via EMR and Medi-Tech systems
- Refill prescriptions
- Room patients, vitals, assist provider
- Perform phlebotomy testing
- Front office support, scheduling, copying, faxing
0-5 years of experience
- Check Vitals at beginning of appt. and if needed throughout appt.
- Room Patients in an orderly fashion.
- Assist with any in-office procedure.
- Assist RN’s with any paperwork or clinical needs.
- Train and cross-train employees.
- Keep patient’s rooms stocked and clean.
- Transport patients throughout the hospital.
- Assist RN’s with assessing patients before Dr. Visit.
0-5 years of experience
- Greet and welcome patients. Take vital signs on patients interview patients and prepare them to see provider. Administer medication under provider orders injectable or oral.
- Assist in minor surgery, perform EKG’s, spirometry, nebulizer treatments, and ear lavage. Order medical supplies and medications.
- Perform laboratory duties, draw blood, urinalysis, strep test and various other lab duties.
0-5 years of experience
- Knowledge of office management principles and practices
- Plans, schedules, allocates and prioritizes workload to meet operating requirements.
- Team oriented and patient focused with a strong work ethic
- Professional and positive individual with a desire and ability to serve in fast paced and complex setting
- Strong organizational skills with high attention to detail
- Medical Data Entry in EHR All Scripts
- Medical records management
- Skill in both verbal and written communication.
- Obtain vital signs, chief complaint and medical history
- Interpreter in Arabic & Chaldean
0-5 years of experience
- Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. In addition to core Medical Assistant responsibilities, serves as lead person for team regarding day-to-day workflow issues or office procedures. Guides workflow and/or assigns tasks to other clinical and administrative staff.
- Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures.
- Answering calls, scheduling appointments, and relaying pertinent information to providers as well as providing patients with necessary education as directed.
- Document and Manage Paper and Electronic Medical Records, Answer and manage a multi-line phone system, prepare and manage all outgoing and incoming mail and assist management with scheduling meeting requests as needed.
0-5 years of experience
- Triage patients calls
- Enter demographics
- Verify benefits, eligibility and authorizations
- Schedule appointments and hospital surgeries
- Collect copays
- Assist physicians with office procedures, vital signs, point of care testing
- Coding all office visits and in office procedures
6-10 years of experience
- Responsible for EMR (centricity), (cerner), at my facility and identify issues troubleshoot them report to ISD, serves as the facility centricity super user.
- Educate practice and new staff on new upgrades, new content, scanning documents in Document Management, proper documentation.
- Assist the physician, room patients, vital signs, casting, splinting, immunizations.
- EKG’s, glucose monitoring, medicine refills, phone triage, room stocking, suture and staple removal, coordinate surgery scheduling, pre op and post op calls.
- Train Medical Assistants and serve as a resource to other clinical staff.
- Organize and maintain the inventory program of medical supplies.
- Verify insurance authorizations.
- Vaccine for Children monthly report, injections, educate patients on disease process, scheduling, newborn screening, posting payments, answer multiple phone lines, referrals.
- Coordinate patient workflow
0-5 years of experience
- Document patient information
- Obtain vital signs and history
- Draw blood and give injection
6-10 years of experience
Medical Assistant
- Room patients/ PAS trained
- Vital signs
- Trained in Epic
- Injections
- Instrument inventory/ cleaning
- Refills
- Stock all rooms
0-5 years of experience
- Front and back office training for new employees
- Patient referrals via San Diego Physicians Medical Group
- Monitoring and recording patient vitals and chief complaints
- Assisting physician with procedures and quality patient care
- Immunizations, injections and administering medications
- Patient education
- Patient advocate
- Labs/specimen testing and collection
- Medical coding
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[Lead Medical Assistant]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
